Spocc Overview; Logging In To Spocc; Changing The Sp Password Using Spocc - HPE 3PAR StoreServ Software User's Manual

• For information about SPOCC, see SPOCC Overview on page 12.
• For information about SPMAINT, see SPMAINT Overview on page 13.

SPOCC Overview

Service Processor Onsite Customer Care (SPOCC) is a suite of service tool applications in a web-based
graphical user interface that is available for support of the 3PAR storage system and its SP. SPOCC
provides a vehicle to review logs and files, to store various types of support documentation, and to
manually record system configuration details that are not directly available from the system itself. SPOCC
offers a web-based alternative to accessing most of the features and functionality that are available
through SPMAINT.
One important feature offered by SPOCC that is not available through SPMAINT is the ability to create
subscription-based local notification lists. Local notification is designed primarily for those who want to be
automatically notified of specific events or symptoms from a particular system. SPOCC allows you to
enable or disable local notification and to manage how and when you are notified of important system
events.
SPOCC is a web-based interface and allows you to have several active sessions running at the same
time regardless of user privilege levels. By contrast, only one SPMAINT session is allowed at a time
through SPOCC or a CLI session.
There are many tasks that can be performed using either the SPOCC interface or the SPMAINT interface.
The SPOCC interface is the primary user interface available for the support of both the storage system
and its SP. For more information about SPOCC, see the HPE 3PAR Service Processor Onsite Customer
Care (SPOCC) User Guide.
This guide provides steps for performing tasks through SPOCC. When a task cannot be performed
through SPOCC, this guide shows you how to perform that task using SPMAINT.

Logging In to SPOCC

SPOCC is accessed through a management workstation, which is a machine that has been defined in the
SP's public firewall rules. One or more management workstations are typically defined as part of the
installation and setup of the storage system and SP, as described in the installation/deinstallation guide
for your version of the 3PAR StoreServ Storage system.
To log in to SPOCC:
Procedure
1. Enter the IP address or hostname of the SP in the web browser, then press ENTER.
2. Enter your user ID and password, then click OK.
NOTE: For a current list of supported browsers for SPOCC, see the Single Point of Connectivity
Knowledge for HPE Storage Products (SPOCK), located at http://www.hpe.com/storage/spock.

Changing the SP Password Using SPOCC

To protect the SP against unauthorized access, Hewlett Packard Enterprise recommends that you change
the default passwords and maintain the new passwords so that they are available for support personnel.
To change the SP password:
12 Overview