Splor - HPE 3PAR StoreServ Software User's Manual

The actual commands that were executed can be found in other logs that are available to 3PAR Support
personnel.
3PAR SP command logging includes the following:
• Commands that were executed using SPMAINT are logged in SPMNTLOG, which is available as a
unique file in STaTS, as a log file in SPLOR, and in the files folder on the SP.
• Commands that were initiated from the SP GUI (SPOCC) are logged in SPOCCMNTLOG. This log is
available as part of SPLOR and in the files folder on the SP.

SPLOR

A SPLOR gathers files to help diagnose SP issues. You can run a SPLOR from SPOCC.
Running a SPLOR from SPOCC
Procedure
1. Enter the IP address of the SP in a web browser.
2. Enter the credentials for the 3parcust user, then press ENTER.
3. In the left navigation pane, click Support.
4. Under Service Processor, click Launch SPLOR. A new window appears.
5. To view the SPLOR results, click View SPLOR Contents in the new window.
Using a SPLOR
A SPLOR provides the information for troubleshooting an SP. The following table provides a list of file
names that you may see in the SPLOR and a description of each.
Table 2: SPLOR file names and description
File name
Dial-numbers
dmesg
dserrors
dumplist
etc_filelist
etc_hosts
etc_httpd_conf_httpd
etc_network
Description
Connection Portal modem number
Boot messages
ST Process errors
Sptransfer, SPup2date, stAnalyze, stBackDoor,
stGrpNot
STlogger, stMonitor, stNotify
SP hosts file
Apache web server configuration file
Network configuration information
Table Continued
Troubleshooting 65