Ricoh SP 330SN User Manual page 400

10. Troubleshooting
Message
Service call - X
Set Correct Paper
Set Original to ADF
Cannot use exposure
glass
with set. in [Scan
Size].
Sort Copy was
Cancelled
TX Communication
Error
398
Causes
A fatal hardware error has
occurred, and the machine
cannot function.
The tray selected in [Select
Paper Tray] under [Fax
Features] does not contain A4,
Letter, or Legal size paper.
Scanning could not be
performed because the originals
were not placed in the ADF,
even though the machine is set
to scan originals larger than
A4/Letter size.
The machine's memory reached
capacity while originals were
being scanned from the ADF to
perform sort copying.
A transmission error occurred,
and the fax could not be
transmitted correctly.
Solutions
Contact your sales or service
representative.
While the message is displayed, press [Set
Size]. A menu for changing the paper size
of the current tray appears.
Load A4/Letter/ Legal size paper in the
tray, and then select the corresponding
paper size.
Note that the paper size setting for the tray
under [Paper Settings] will be changed.
See page 266 "Paper Settings (When
Using the Touch Panel Model)".
• Use the ADF, even when scanning
A4/Letter or smaller size originals.
• If you need to use the exposure glass,
set A4/Letter or smaller size in [Scan
Size] under [Scan Settings], and then
try again. See page 187 "Specifying
Scan Settings for Scanning".
Press [Exit] to print the originals that were
successfully scanned into memory. Then,
copy again the originals left in the ADF.
If the [Auto Redial] setting is enabled, the
machine will redial the number and try
again. If all attempts fail, or if the machine
is in Immediate Transmission mode, the fax
will not be transmitted. Try the operation
again.