Replace A Faulty Mpmrx Card - Polycom RMX 2000 Hardware Manual

RealPresence Collaboration Server (RMX) 2000 Components and Components Replacement

Replace a Faulty MPMRx Card

All MPMRx cards can be installed or removed while the RMX 2000 is powered on and operating.
Prior to removing an MPMRx card the captive screws must be unscrewed and the ejector levers must be
opened to initiate a "power down" on the card.
To replace a faulty MPMRx card:
1 If applicable, loosen the captive screws and remove the slot cover.
2 Power down the card by partially opening the ejector levers until the blue HS LED on the card and
the Control Unit start to flash.
Caution: Initiated process cannot be terminated
Once the removal sequence is initiated the process cannot be terminated and the HS LED flashes.
3 The power off sequence for the interconnected MPMRx and RTM ISDN cards are initiated as
follows:
 All participant connections on the card are disconnected.
 A fault is generated on the system.
 For each disconnected participant, a participant disconnection event is written to the CDR with the
disconnection cause Disconnected by Operator.
 New participant connections are blocked when the card is removed.
 If an RTM ISDN card is connected to the MPMRx card it is also powered off and all H.320 and
ISDN-Voice participants are disconnected.
 When an RTM ISDN card is removed, its resources are deducted from the Resource list.
 A Log File entry is written indicating MPMRx card removal.
 Port usage is re-calculated and the Port Gauges and the Video Port Configuration dialog boxes
are updated.
4 When the blue HS LEDs on the MPMRx, RTM ISDN and Control Unit stop flashing and remain lit,
unscrew the captive screws and move the ejector levers to their fully open position and remove the
MPMRx card.
5 Carefully slide the MPMRx card out through the front panel.
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