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Equipment Log
For your convenience, Appendix D, Equipment Log, includes a form on which you can
record all model numbers and serial numbers of your hardware components (system unit,
monitor, keyboard, and mouse) and system hardware configuration information (CPU,
memory size, drive size, ports, and so on).
General Troubleshooting
Tables 5-1 through 5-3 list how to identify and solve problems that could occur with your
system, disk drive, and monitor.
Table 5-1 System Troubleshooting
Problem
Power indicator not on.
Power shuts off
5-2 AlphaServer 300 User's Guide
Possible Cause
System is not plugged in.
No power at the wall
outlet.
Internal power supply
cables not reconnected
after installing options.
Power supply failure.
System overheating, fan
failure.
Action
Turn off the system, plug it in, and
then turn it back on again.
Use another wall outlet.
Reconnect cables.
Contact your service
representative.
Intermittent problems could result
from overheating. Check that the
air flow path is clear. Make sure
there are no materials blocking the
input grill. Also make sure the
cables inside the system are
properly dressed and not impeding
the airflow.
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Table of Contents
Troubleshooting
