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Introduction
This chapter describes system troubleshooting as well as error beep codes and diagnostic
LED codes.
Refer to the documentation supplied with additional options if you are
experiencing problems with specific options that you have installed.
Initial Troubleshooting
Follow these general procedures to troubleshoot your AlphaServer 300 system initially:
1. Check that the power indicators are on and that the fan is running.
2. Check the power indicator on the monitor. Also, check the monitor, keyboard, and
mouse cables to ensure that they are connected and seated properly.
3. Press the Reset button. If your system fails to boot, turn it off, wait 20 seconds, and
then turn it back on.
4. Make sure that all cables and connections are secure.
5. If the operating system has not loaded after 2 minutes, see the diagnostic LEDs
section of this chapter.
6. Contact Digital Services or your service provider for software- or hardware-related
problems.
__________________________NOTE ____________________________
If you need to return a failed component, pack it in its original container and
return it to Digital Equipment Corporation or your service provider.
____________________________________________________________
Troubleshooting
Troubleshooting 5-1
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Table of Contents
Troubleshooting
