Pyramid TimeTrax pro Reference Manual page 82

IMPORTANT INFORMATION
QuickBooks 2007 Integration
The new QuickBooks 2007 upgrade contains a PDF Converter that utilizes
a virtual port that masks itself as a COM port (COM1). This may interrupt
communications with time and attendance system, since we use your PC's
COM1 to communicate with our serial time recorders.
Error Message:
Communications Failure – Computer cannot locate Time Recorder
Resolutions:
1. Connect USB Adapter: Attach RJ45/DB9 adapter to a RS232/USB
adapter and then connect the RS232 to your PC.
2. Re-assign the QuickBooks PDF Converter to a new port by following
the instructions below:
• Select the Windows Start button
• XP Users: Select Printers and Faxes
Win2000 Users: Select Settings and then Printers
• Right click on QuickBooks PDF Converter and select Properties
from the drop down menu.
• Select the Ports tab
• Choose a Port, other than COM1, that is not in use and click OK.
QuickBooks 2003+ Link Failure
The new QuickBooks 2007 upgrade also moves the location of the company
file from the Application Folder to a special folder located in the Shared
Documents folder. For customers upgrading from an earlier edition of
QuickBooks, you will need to correct the path in the software. To do this,
follow the instructions below:
• Open the Pyramid time and attendance software.
• Select the Reports/Export tab
• Under Export Specification, Select QuickBooks 2003+ link
from the dropdown box
• Select Setup Export tab
• Select Browse in the QB Company File Name box and double
click on QuickBooks Company File.
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