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• This will restore all data from the last backup. If you have punches in the
TimeTrax Pro unit that have not been downloaded, download them as
described in the PAYROLL TAB, GET PUNCHES SECTION of this manual.
• If you do not have a backup, you will need to reinstall your software and
go thru the entire setup process beginning with the TimeTrax Pro Setup
Wizard.
• Once this is completed, you must perform an EMERGENCY PUNCH
DOWNLOAD as described in the following section.
Emergency Punch Download
• In the event of a catastrophic database failure due to damage from
viruses, hard drive crash, etc . . . you can retrieve the last 6,000 punches
by initiating an EMERGENCY PUNCH DOWNLOAD.
• Before you attempt to do this, please note that if you have any inactive
employees contained in the last 6,000 punches, you will need to go to
the EMPLOYEE DETAILS ICON on the PAYROLL TAB on the VERTICAL
ICON BAR and click on the VIEW INACTIVE EMPLOYEES TAB so those
punches will not come through as unassigned.
• If you re-assigned a card number to a new employee, all punches from
both the previous and new employee will go to the card number. You
will need to manually review the duplicate card number and determine
which punches should be deleted. Pyramid does not recommend reusing
a card number for at least 3 pay periods.
BuyOnlineNow.com
Choose RESTORE
FROM CURRENT
BACKUP.
Click VIEW INACTIVE
EMPLOYEES.
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Troubleshooting
