Upgrading Software; Supporting Baxter; Helping Baxter When It Is Confused - Rethink Robotics Baxter User Manual

Upgrading Software

IMPORTANT
• Please refer to the Read Me First guide posted on the FTP site for best practices
when upgrading.
• You must be running Intera 3.1 or 3.1.1 to upgrade to Intera 3.2. If you have an
older version of the software, you must upgrade to Intera 3.1 or 3.1.1 before
Baxter can be upgraded to 3.2.
• Please export all your tasks prior to upgrading to Intera 3.2.
• Should you need to downgrade from the Intera 3.2 beta to 3.1.1, please contact
support.
• We recommend using a USB stick with at least 4GB of storage.
TO UPGRADE:
1. On Baxter, go to Main Screen > Settings > Advanced > Update Software.
2. Insert the USB device that includes the software upgrade, and wait for Baxter to
recognize the device.
3. Select the version of software you want to install.
4. Select Yes Continue in the confirmation dialog.
A status screen appears as the software loads.
5. When the software finishes installing, restart Baxter.

Supporting Baxter

Occasionally, Baxter encounters problems that can inhibit its ability to perform tasks. This section
describes the types of problems that may occur, and the actions you can take to resolve them.
Typically you will be able to solve the problem yourself. In some cases, however, you may need to
contact your technical support representative for assistance.

Helping Baxter When It Is Confused

When Baxter encounters a problem, it typically will stop and display a message on the screen.
Maintaining and Supporting Baxter
137
Intera 3.2