Cannot Send Faxes At A Specified Time; Cannot Receive Faxes; Cannot Save Received Faxes To A Memory Device; Memory Full Error Occurs - Epson WorkForce Pro WF-4720 series User Manual

User's Guide

Cannot Send Faxes at a Specified Time

Set the date and the time correctly on the control panel.
Related Information
"Sending Faxes at a Specified Time (Send Fax Later)" on page 118
&
"Basic Settings" on page 153
&

Cannot Receive Faxes

❏ If you have subscribed to a call forwarding service, the printer may not be able to receive faxes. Contact the
service provider.
❏ If you have not connected a telephone to the printer, set the Receive Mode setting to Auto on the control panel.
❏ Under the following conditions, the printer runs out of memory and cannot receive faxes. See the
troubleshooting for information on handling a memory full error.
❏ The number of received documents has reached the maximum of 100 documents.
❏ The printer's memory is full (100%).
❏ Check if the sender's fax number has been registered to the Rejection Number List. Faxes sent from numbers
that have been added to this list are blocked when Rejection Number List in Rejection Fax is enabled.
❏ Ask the sender if header information is set up on their fax machine. Faxes that do not include header
information are blocked when Fax Header Blank in Rejection Fax is enabled.
❏ Check if the sender's fax number is registered in the contacts list. Faxes sent from numbers that have not been
registered to this list are blocked when Unregistered Contacts in Rejection Fax is enabled.
Related Information
"Basic Settings" on page 133
&
"Cannot Send or Receive Faxes" on page 198
&
"Memory Full Error Occurs" on page 200
&

Cannot Save Received Faxes to a Memory Device

Check if the memory device is connected to the printer, and then check the Receive Settings.
Related Information
"Saving Received Faxes in an External Memory Device" on page 125
&

Memory Full Error Occurs

❏ If the printer has been set to save received faxes in the inbox, delete faxes you have already read from the inbox.
❏ If the printer has been set to save received faxes on a computer, turn on the computer that is set to save the
faxes. Once the faxes are saved in the computer, they are deleted from the printer's memory.
Solving Problems
200