Epson WorkForce Enterprise WF-M20590 Series User Manual

Epson WorkForce Enterprise WF-M20590 Series User Manual

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WorkForce Enterprise
User's Guide
Provides information for general using of the printer, maintenance, solving problems,
and product specifications.
NPD6129-00 EN

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Summary of Contents for Epson WorkForce Enterprise WF-M20590 Series

  • Page 1 WorkForce Enterprise User's Guide Provides information for general using of the printer, maintenance, solving problems, and product specifications. NPD6129-00 EN...
  • Page 2: Table Of Contents

    User's Guide Contents Contents Placing Originals......32 About the Manuals Placing Originals on the ADF....33 Introduction to the Manuals.
  • Page 3 Menu Options for Memory Device... 83 Using Epson iPrint..... . 123 Printing from the Printer Driver on Windows.
  • Page 4 Cannot Print from an iPhone or iPad..171 Images (Epson Scan 2)..... 137 Printing is Paused.
  • Page 5 Technical Support Web Site....195 Contacting Epson Support....196 Copyright......202...
  • Page 6: About The Manuals

    Visit the Epson Europe support website at http://www.epson.eu/Support, or the Epson worldwide support website at http://support.epson.net/. ❏ Digital manual Start EPSON Software Updater on your computer. EPSON Software Updater checks for available updates of Epson software applications and the digital manuals, and allows you to download the latest version. Related Information “Software Update Tools (Software Updater)”...
  • Page 7 User's Guide About the Manuals Searching by keyword Click Edit > Advanced Search. Enter the keyword (text) for information you want to find in the search window, and then click Search. Hits are displayed as a list. Click one of the displayed hits to jump to that page. Jumping directly from bookmarks Click a title to jump to that page.
  • Page 8: Marks And Symbols

    User's Guide About the Manuals Marks and Symbols Caution: Instructions that must be followed carefully to avoid bodily injury. Important: Instructions that must be observed to avoid damage to your equipment. Note: Provides complementary and reference information. Related Information & Links to related sections. Descriptions Used in This Manual ❏...
  • Page 9: Important Information

    ❏ The specifications and appearance of this product may vary in the future without prior notice for product improvement. ❏ If you have any questions, find any mistakes, missing descriptions in the manuals, please contact Epson support. ❏ Epson cannot assume responsibility for any damage caused as a result of operations performed in this manual.
  • Page 10: Important Safety Instructions

    Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following Web site to learn the meaning of the symbols. http://support.epson.net/symbols Setting Up the Printer ❏ Do not move the printer by yourself.
  • Page 11: Using The Printer

    User's Guide Important Safety Instructions Using the Printer ❏ Never disassemble, modify, or attempt to repair the power cord, plug, printer unit, scanner unit, or options by yourself, except as specifically explained in the printer’s manuals. ❏ Unplug the printer and refer servicing to qualified service personnel under the following conditions: The power cord or plug is damaged;...
  • Page 12: Protecting Your Personal Information

    User's Guide Important Safety Instructions ❏ Do not disassemble the ink cartridge and the maintenance box; otherwise ink may get into your eyes or on your skin. ❏ Do not shake ink cartridge too vigorously; otherwise ink may leak from the ink cartridge. ❏...
  • Page 13: Printer Basics

    User's Guide Printer Basics Printer Basics Part Names and Functions Front/Right side Control panel Allows you to make settings and perform operations on the printer. Also displays the printer’s status. ADF cover (F) Open when paper is jammed in the ADF (Automatic Document Feeder).
  • Page 14 User's Guide Printer Basics Front cover (L) Open when paper is jammed or when replacing the maintenance box. Ink cartridge cover (A) Open when replacing the ink cartridge. External interface USB port Connects memory devices. Front/Left side Scanner glass Place the document face-down on the scanner glass. Cleaner This is a service part for cleaning the inside of the printer.
  • Page 15 User's Guide Printer Basics Back/Right side USB port Connects a USB cable. Make sure that you check the direction on the label stuck to the printer, and then connect in the right direction. LAN port Connects a LAN cable. AC inlet Connects the power cord.
  • Page 16: Turning The Power On And Off

    User's Guide Printer Basics When Optional Extras are Installed Finisher unit Outputs sorted or stapled documents. Finisher tray Holds sorted or stapled documents. Output tray Not available on this product. Finisher bridge unit Connects the main unit and the finisher. High capacity tray Loads the paper.
  • Page 17 User's Guide Printer Basics The home screen is displayed when startup is complete. Turning the Power Off Press the button, then follow the on-screen instructions to turn off the power. Important: ❏ Do not unplug the power cord directly or turn off the power using the circuit breaker. ❏...
  • Page 18: Control Panel

    User's Guide Printer Basics Control Panel Control Panel Part Names Power button Home button Returns you to the home screen. Touch screen Displays the setting items and messages. When no operations are performed for a specific length of time, the printer enters sleep mode and the display turns off.
  • Page 19: Touch Screen Operations

    User's Guide Printer Basics You can tilt the control panel. Touch Screen Operations The touchscreen is compatible with the following operations. Press or select the items or the icons. Flick Scroll the screen swiftly. Slide Hold and move the items around.
  • Page 20: Home Screen Configuration

    User's Guide Printer Basics Home Screen Configuration Title indicates the current screen. Displays information on each item. Grayed out items are not available. Displays the Printer Status. Indicates the network connection status. Tap to displays the guide screen of the network connection.
  • Page 21: Menu Screen Configuration

    User's Guide Printer Basics Displays the status of jobs and printer. The contents of display change depending on the printer’s status. Job/Status Displays on-going jobs and jobs that are standing by. Tap to display the type of jobs, arrival time, user names, and so on as a list. Pauses the current job and allows you to interrupt another job.
  • Page 22: Access Control And Login

    User's Guide Printer Basics Access Control and Login Confirmation method of Access Control This printer has functions that can be limited users by an administrator. If is displayed on the home screen, Access Control has been applied. It is also displayed if the administrator has locked some functions. Login method to the printer to log in to the printer.
  • Page 23: Preparing The Printer

    User's Guide Preparing the Printer Preparing the Printer Managing Contacts You can register up to 2000 entries as destinations that can be used to send scanned images by email or to save scanned images to a network folder. You can also use contacts in the LDAP server. For details on using the contacts in the LDAP server as the destination, see the Administrator's Guide.
  • Page 24: Registering Grouped Contacts

    User's Guide Preparing the Printer 6. Tap OK. Related Information “Menu Options for Contacts Manager” on page 45 & Registering Grouped Contacts Adding contacts to a group allows you to send a scanned image by an email to multiple destinations at the same time.
  • Page 25: Register Contacts On A Computer

    Preparing the Printer Register Contacts on a Computer Using Epson Net Config or Web Config, you can create a contact list on your computer and import it to the printer. See the Administrator's Guide for details. Backing up Contacts using a Computer Using Epson Net Config or Web Config, you can back up the contact data stored in the printer to the computer.
  • Page 26: How To Use

    User's Guide Preparing the Printer 3. Make settings and then tap Save. 4. Tap the Name box and enter the name. 5. Tap OK. How to Use Displays the registered preset list by tapping on the screen of each menu or Presets from the home screen. Select the preset that you want to load and then tap Note: Only the list registered on that function is displayed from the screen of each menu.
  • Page 27 A5, Half letter, paper sizes with a 16K (195×270 length of over 431.8 mm), 8K (270×390 mm), B6, A6, User Defined (mm) (Width: 55 to 330.2, Length: 127 to 1200) ✓ Epson Bright White Ink Jet Paper...
  • Page 28 When loading long paper, be careful not to cut your hands on the edges of the paper when holding the paper. Note: ❏ The availability of paper varies by location. For the latest information on paper available in your area, contact Epson support.
  • Page 29: Unavailable Paper Types

    User's Guide Preparing the Printer Paper Type Paper Thickness (Paper weight) Plain paper 60 to 350 g/m Copy paper Letterhead Recycled paper Color paper Preprinted paper Thick paper Extra thick High Quality Paper Envelope 75 to 90 g/m (20 to 24 lb) 80 to 100 g/m (21 to 26 lb) Unavailable Paper Types...
  • Page 30: Paper Storage

    User's Guide Preparing the Printer ❏ Fan and align the edges of the paper before loading. Paper Storage Notice the following when storing papers. ❏ Seal the rest of papers in a plastic bag to avoid absorbing moisture. ❏ Keep in a place with less humidity. Also, do not wet the paper. ❏...
  • Page 31 User's Guide Preparing the Printer Note: When you change the position of the edge guides in the paper cassette, release the lock on the cassette and then move the edge guides. After changing the position, lock the cassette again. Load envelopes in the same orientation as shown in the following illustration. ❏...
  • Page 32: Setting The Paper Type

    Thick-Paper4 Thick-Paper4 Thick-Paper4 (161 to 250 g/m Extra thick paper Extra Thick-Paper Extra Thick-Paper Extra Thick-Paper Extra Thick-Paper (251 to 350 g/m : Genuine Epson paper Placing Originals Place originals on the scanner glass or the ADF (Automatic Document Feeder).
  • Page 33: Placing Originals On The Adf

    User's Guide Preparing the Printer Placing Originals on the ADF You can copy and scan multiple originals at once. Available Originals for the ADF Available Paper Sizes to A3/Ledger (Maximum 297×431.8 mm (11.7x17 in.) ) Paper Type High-quality paper, Plain paper, Recycled paper Paper Thickness (Weight of Paper) 52 to 128 g/m2 Loading Capacity...
  • Page 34: Placing Originals On The Scanner Glass

    User's Guide Preparing the Printer Related Information “Descriptions on the Screen” on page 152 & Placing Originals on the ADF for 2-up Copying Place the originals in the direction shown in the illustration, and then select the orientation setting. ❏ Placing the originals in the up direction: Select Up Direction on the control panel as described below. Copy >...
  • Page 35: Detecting The Original Size Automatically

    User's Guide Preparing the Printer Important: ❏ Do not apply too much force to the scanner glass. Otherwise, it may be damaged. ❏ Do not press with too much force on the original. If you press with too much force, blurring, smudges, and spots may occur.
  • Page 36: Inserting An External Usb Device

    User's Guide Preparing the Printer Inserting an External USB Device Inserting and Removing an External USB Device 1. Insert an external USB device into the printer. 2. When you have finished using the external USB device, remove the device. Related Information “External USB Device Specifications”...
  • Page 37 User's Guide Preparing the Printer Power Off Timer: Select to turn the printer off if it is not used for a specified period of time. You can adjust the time before power management is applied. Any increase will affect the product’s energy efficiency. Please consider the environment before making any change.
  • Page 38: Menu Options For Printer Settings In General Settings

    User's Guide Preparing the Printer Related Information “Saving Power” on page 46 & Menu Options for Printer Settings in General Settings Paper Source Settings: Paper Setting: Select the paper source to specify the paper size and paper type you loaded. When Paper Size Auto Detect is enabled, the printer detects the paper size you loaded.
  • Page 39 User's Guide Preparing the Printer Top Offset: Adjust the top margin of the paper. Left Offset: Adjust the left margin of the paper. Top Offset in Back: Adjust the top margin for the back of the page when performing 2-sided printing. Left Offset in Back: Adjust the left margin for the back margin of the page when performing 2-sided printing.
  • Page 40 User's Guide Preparing the Printer ❏ Number of Copies Set the number of copies to print. ❏ Binding Margin Select the binding position. ❏ Auto Paper Ejection Select On to eject paper automatically when printing is stopped during a print job. ❏...
  • Page 41 User's Guide Preparing the Printer PS3 Menu: ❏ Error Sheet Select On to print a sheet showing the status when an error occurs during PostScript or PDF printing. ❏ Binary Select On when printing data that contains binary images. The application may send the binary data even if the printer driver setting is set to ASCII, but you can print the data when this feature is enabled.
  • Page 42: Menu Options For Network Settings In General Settings

    User's Guide Preparing the Printer USB I/F Timeout Setting: Specify the length of time in seconds that must elapse before ending USB communication with a computer after the printer receives a print job from a PostScript printer driver or PCL printer driver. If the job ending is not clearly defined from a PostScript printer driver or PCL printer driver, it can cause endless USB communication.
  • Page 43: Menu Options For Web Service Settings In General Settings

    Menu Options for Web Service Settings in General Settings Epson Connect Services: Displays whether the printer is registered and connected to Epson Connect. You can register to the service by tapping Register and follow the instructions. When you have registered, you can change the following settings.
  • Page 44: Menu Option For Print Counter

    User's Guide Preparing the Printer Menu Option for Print Counter Displays the total number of prints from the time you purchased the printer. Tap Print Sheet when you want to print the result. Menu Option for Supply Status Displays the approximate level of the ink and service life of the maintenance box. When the ! mark is displayed, ink is running low or the maintenance box is nearly full.
  • Page 45: Menu Options For Contacts Manager

    User's Guide Preparing the Printer PCL Font List: Print a list of fonts that are available for a PCL printer. Network: Wired LAN/Wi-Fi Status: Displays the current network connection status. Wi-Fi Direct Status: Displays the current network connection status. Email Server Status: Displays the current settings.
  • Page 46: Menu Option For Authentication System

    User's Guide Preparing the Printer Menu Option for Authentication System You can check the status of the Authentication System and the Epson Open Platform. Authentication Device Status Displays the status of the Authentication System. Epson Open Platform Information Displays the status of the Epson Open Platform.
  • Page 47: Copying

    User's Guide Copying Copying Copying Copying Basics This section explains the steps for basic copying. 1. Place the originals. When you want to copy multiple originals, place all of the originals in the ADF. 2. Tap Copy on the home screen. 3.
  • Page 48: Performing 2-Sided Copying

    User's Guide Copying Related Information “Placing Originals” on page 32 & “Basic Settings Menu Options for Copying” on page 50 & “Advanced Menu Options for Copying” on page 52 & Performing 2-Sided Copying You can copy multiple originals or 2-sided documents on both sides of the paper. 1.
  • Page 49: Stacking Each Set Of Copies By Alternately Rotating 90 Degrees Or By Offsetting

    User's Guide Copying Stacking Each Set of Copies by Alternately Rotating 90 Degrees or by Offsetting You can sort the printouts by stacking them alternately in the portrait orientation and the landscape orientation. If you install the optional finisher unit, you can also sort by offsetting each set of copies or use staplers. 1.
  • Page 50: Menu Options For Copying

    User's Guide Copying Menu Options for Copying Basic Settings Menu Options for Copying Note: The items may not be available depending on other settings you made. Density: Increase the level of density when the copying results are faint. Decrease the level of density when ink smears.
  • Page 51 User's Guide Copying Original Size: Select the size and the orientation of your original. When you select Auto Detect, the size of your original is automatically detected. When copying non-standard size originals, select the size closest to your original. 2-Sided: Select 2-sided layout.
  • Page 52: Advanced Menu Options For Copying

    User's Guide Copying Select Group (Same Pages) to print multi-page documents by acquiring the same numbered pages as the group. ❏ Eject Paper ❏ Rotate Sort Print alternately in the portrait direction and the landscape direction. Choose Auto as the Paper Setting when using this feature.
  • Page 53 User's Guide Copying Select which page of a booklet to scan. Continuous Scanning: You can place a large number of originals in the ADF in batches, and scan them as a single scanning job. Image Quality: Adjust image settings. ❏ Contrast Adjust the difference between the bright and dark parts.
  • Page 54 User's Guide Copying ❏ Change Numbering Select which page you want to print the page number. Select Starting Page Number to specify the page on which page number printing should begin. You can also specify the starting page number in First Print Number.
  • Page 55: Scanning

    You can save the scanned image to a memory device. You need not set any settings before scanning. Cloud You can send scanned images to cloud services. Before scanning, make settings on the Epson Connect. Computer (WSD) You can save the scanned image to a computer connected to the printer, using WSD feature. If you are using the Windows 7/Windows Vista, you need to make WSD settings on your computer before scanning.
  • Page 56 User's Guide Scanning Note: ❏ The scanner and the computer should be connected to the same network. Contact your administrator for the network settings. ❏ If you want to save scanned images to an FTP server, contact the FTP server administrator to confirm the server information.
  • Page 57 User's Guide Scanning Related Information “Preparation 2: Create a Shared Folder on the Computer” on page 57 & Create a folder on the computer, and then set the folder to be shared on the network. Preparation 2: Create a Shared Folder on the Computer Create a folder on the computer, and then set the folder to be shared on the network.
  • Page 58 User's Guide Scanning Related Information “Preparation 3: Register the Shared Folder in Contacts on the Printer” on page 58 & By registering a shared folder path on the printer's control panel, you can specify the folder path by selecting from contacts. Preparation 3: Register the Shared Folder in Contacts on the Printer By registering a shared folder path on the printer's control panel, you can specify the folder path by selecting from contacts.
  • Page 59 User's Guide Scanning ❏ User Name: Enter a user name to log on to the computer. (only when password is set on the computer) ❏ Password: Enter a password corresponding to the user name. ❏ Assign to Frequent Use: Set the address as a frequently used address. The group will be displayed on the top screen when specifying the address.
  • Page 60 User's Guide Scanning 9. A message is displayed saying that registration is complete. Close the Web browser. This completes "Preparation 3: Register the Shared Folder in Contacts on the Printer". This completes all preparations for saving scanned images to the shared folder. Related Information “Scanning to a Network Folder or FTP Server”...
  • Page 61 User's Guide Scanning “Placing Originals” on page 32 & “How to Use” on page 26 & Menu Options for Scanning to a Folder Note: The items may not be available depending on other settings you made. Edit Location: ❏ Communication Mode Select the communication mode.
  • Page 62 User's Guide Scanning ❏ Binding(Original) Select the binding direction of the original. Scan Area: Select the scan area. To crop the white space around the text or image when scanning, select Auto Detect. To scan at the maximum area of the scanner glass, select Max Area. ❏...
  • Page 63: Scanning To An Email

    User's Guide Scanning ADF Continuous Scan: You can place a large number of originals in the ADF in batches, and scan them as a single scanning job. File Name: ❏ Filename Prefix: Enter a prefix for the name of the images in alphanumeric characters and symbols. ❏...
  • Page 64 User's Guide Scanning Note: ❏ The number of recipients you selected is displayed on the right of the screen. You can send emails to up to 10 addresses and groups. If groups is included in recipients, you can select up to 200 individual addresses in total, taking addresses in the groups into account.
  • Page 65 User's Guide Scanning ❏ Orientation (Original) Select the orientation of the original. ❏ Binding(Original) Select the binding direction of the original. Scan Area: Select the scan area. To crop the white space around the text or image when scanning, select Auto Cropping.
  • Page 66: Scanning Using The Settings Registered On The Computer (Document Capture Pro)

    User's Guide Scanning ❏ Orientation (Original) Select the orientation of the original. ADF Continuous Scan: You can place a large number of originals in the ADF in batches, and scan them as a single scanning job. Subject: Enter a subject for the email in alphanumeric characters and symbols. Attached File Max Size: Select the maximum file size that can be attached to the email.
  • Page 67 User's Guide Scanning Creating and Registering a Job (Windows) Note: Operations may vary depending on the operating system and the software version. See the software help for details on using the features. 1. Start Document Capture Pro. 2. Click Job Settings on the top screen. The Job List is displayed.
  • Page 68 User's Guide Scanning 6. Click OK to return to the main window. Set the Computer Name to Display on the Printer's Control Panel You can set the computer name (alphanumeric) to display on the printer's control panel using Document Capture Pro.
  • Page 69: Scanning To A Memory Device

    User's Guide Scanning 3. Select Document Capture Pro. 4. Select Select Computer., and then select the computer on which you created the job in Document Capture Pro. Note: ❏ The printer's control panel displays up to 100 computers on which Document Capture Pro is installed. ❏...
  • Page 70 User's Guide Scanning “Inserting and Removing an External USB Device” on page 36 & “Placing Originals” on page 32 & “How to Use” on page 26 & Menu Options for Scanning to a Memory Device Note: The items may not be available depending on other settings you made. B&W/Color: Select whether to scan in color or in monochrome.
  • Page 71 User's Guide Scanning Mixed Size Originals: You can place the following combination of sizes in the ADF at the same time. A3 and A4; B4 and B5. When using these combinations, originals are scanned at the actual size of the originals. Place your originals by aligning the width of the originals as shown below.
  • Page 72: Scanning To The Cloud

    User's Guide Scanning Scanning to the Cloud You can send scanned images to cloud services. Before using this feature, make settings using Epson Connect. See the following Epson Connect portal website for details. https://www.epsonconnect.com/ http://www.epsonconnect.eu (Europe only) 1. Make sure that you have made settings using Epson Connect.
  • Page 73: Scanning Using Wsd

    User's Guide Scanning ❏ Binding(Original) Select the binding direction of the original. Scan Area: Select the scan area. To crop the white space around the text or image when scanning, select Auto Cropping. To scan at the maximum area of the scanner glass, select Max Area. ❏...
  • Page 74 User's Guide Scanning 1. Place the originals. Note: If you want to scan multiple originals, place all of the originals on the ADF. 2. Select Scan on the home screen. 3. Select Computer (WSD). 4. Select a computer. 5. Tap Related Information “Placing Originals”...
  • Page 75 Note: The printer name you set on the network and model name (EPSON XXXXXX (XX-XXXX)) are displayed on the network screen. You can check the printer's name set on the network from the printer's control panel or by printing a network status sheet.
  • Page 76: Scanning From A Computer

    6. Click OK. Scanning Using Epson Scan 2 You can scan using the scanner driver "Epson Scan 2". You can scan originals using detailed settings that are suitable for text documents. See the Epson Scan 2 help for an explanation of each setting item.
  • Page 77 User's Guide Scanning 3. Make the following settings on the Main Settings tab. ❏ Document Source: Select the source where the original is placed. ❏ Scanning Side: Select the side of the original you want to scan when scanning from ADF. ❏...
  • Page 78 User's Guide Scanning ❏ On the Advanced Settings tab, you can make detailed image adjustment settings that are suitable for text documents, such as the following. ❏ Remove Background: Remove the background of the originals. ❏ Text Enhancement: You can make blurred letters in the original clear and sharp. ❏...
  • Page 79: Scanning From Smart Devices

    Scanning from Smart Devices Epson iPrint is an application that allows you to scan photos and documents from a smart device, such as a smartphone or tablet, that is connected to the same wireless network as your printer. You can save the scanned data on a smart device or to Cloud services, send it by email, or print it.
  • Page 80: Scanning By Touching Smart Devices To The N-Mark

    User's Guide Scanning The following screens are subject to change without notice. Home screen displayed when the application is started. Displays information on how to setup the printer and a FAQ. Displays the screen where you can select the printer and make printer settings. Once you have selected the printer, you do not need to select it again from the next time.
  • Page 81 The location and NFC functions vary depending on the smart device. See the documentation provided with your smart device for details. ❏ Installed Epson iPrint on your smart device. Touch your smart device to the printer's N-Mark to install it.
  • Page 82: Printing

    User's Guide Printing Printing Printing Files from a Memory Device You can print JPEG, PDF, and TIFF files from a memory device connected to the printer. Printing JPEG Files from a Memory Device Note: If you have more than 999 images on your memory device, images are automatically divided into groups and the group selection screen is displayed.
  • Page 83: Printing Pdf Or Tiff Files From A Memory Device

    User's Guide Printing Printing PDF or TIFF Files from a Memory Device 1. Connect the memory device to the printer's external interface USB port. 2. Tap Memory Device on the home screen. 3. Tap PDF or TIFF. The files on the memory device are displayed as a list. 4.
  • Page 84 User's Guide Printing Fit Frame: Select On to crop the image to fit into the selected print layout automatically. If the aspect ratio of the image data and the paper size is different, the image is automatically enlarged or reduced so that the short sides match the short sides of the paper.
  • Page 85 User's Guide Printing Paper Setting: Specify the paper source settings which you want to print on. 2-Sided: Select On to print PDF files using 2-Sided printing. You can also select the binding method in the Binding Position setting. Print Order: Select the order for printing multi-page PDF files.
  • Page 86: Printing From The Printer Driver On Windows

    User's Guide Printing Fit Frame: Select On to crop the photo to fit into the selected photo layout automatically. If the aspect ratio of the image data and the paper size is different, the image is automatically enlarged or reduced so that the short sides match the short sides of the paper.
  • Page 87: Printing Basics

    User's Guide Printing Accessing the printer driver from the control panel ❏ Windows 10/Windows Server 2019/Windows Server 2016 Click on the start button, and then select Windows System > Control Panel > View devices and printers in Hardware and Sound. Right-click on your printer, or press and hold it and then select Printing preferences. ❏...
  • Page 88 User's Guide Printing 4. Select Preferences or Properties to access the printer driver window. 5. Change the settings as necessary. See the menu options for the printer driver for details. Note: ❏ You can also see the online help for explanations of the setting items. Right-clinking an item displays Help. ❏...
  • Page 89: Printing On 2-Sides

    User's Guide Printing Printing on 2-Sides You can print on both sides of the paper. You can also print a booklet that can be created by re-ordering the pages and folding the printout. Note: ❏ If you do not use paper that is suitable for 2-sided printing, the print quality may decline and paper jams may occur. ❏...
  • Page 90: Printing Several Pages On One Sheet

    User's Guide Printing Printing Several Pages on One Sheet You can print two or four pages of data on a single sheet of paper. Print Settings On the printer driver's Main tab, select 2-Up or 4-Up as the Multi-Page setting. Related Information “Printing Basics”...
  • Page 91: Printing A Reduced Or Enlarged Document

    User's Guide Printing “Main Tab” on page 105 & Printing a Reduced or Enlarged Document You can reduce or enlarge the size of a document by a specific percentage or to fit the paper size you loaded in the printer. Print Settings On the printer driver's Main tab, select the document size from the Document Size setting.
  • Page 92: Inserting Separator Sheets

    User's Guide Printing Print Settings 1. On the printer Driver’s Finishing tab, select the method for stacking multiple copies from the Sort setting. ❏ Rotate Sort: Stacks the printouts alternately in the portrait orientation and the landscape orientation when printing multiple copies. This feature uses two paper sources.
  • Page 93: Storing Data In The Printer's Memory For Printing

    User's Guide Printing 3. For Insert sheet between copies, select the number of copies to print before a separator sheet is inserted as the Insert sheet after every setting. You need to set multiple numbers of copies as the Copies setting on the Main tab. 4.
  • Page 94: Printing One Image On Multiple Sheets For Enlargement (Creating A Poster)

    User's Guide Printing Printing One Image on Multiple Sheets for Enlargement (Creating a Poster) This feature allows you to print one image on multiple sheets of paper. You can create a larger poster by taping them together. Print Settings On the printer driver's Main tab, select 2x1 Poster, 2x2 Poster, 3x3 Poster, or 4x4 Poster as the Multi-Page setting.
  • Page 95 User's Guide Printing The actual guides are printed in monochrome, but for this explanation they are shown as blue and red lines. 1. Prepare Sheet 1 and Sheet 2. Cut off the margins of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks.
  • Page 96 User's Guide Printing 2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets together from the back. 3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the left of the cross marks).
  • Page 97 User's Guide Printing 4. Tape the sheets together from the back. 5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together. 6. Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right side cross marks.
  • Page 98 User's Guide Printing 7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then temporarily tape them together from the back.
  • Page 99 User's Guide Printing 8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks). 9. Tape the sheets together from the back.
  • Page 100: Printing With A Header And Footer

    User's Guide Printing 10. Cut off the remaining margins along the outer guide. Printing with a Header and Footer You can print information such as a user name and printing date in headers or footers. Print Settings On the printer driver's More Options tab, click Watermark Features, and then select Header/Footer. Click Settings, and the select the items you want to print.
  • Page 101: Printing A Watermark

    User's Guide Printing Related Information “Printing Basics” on page 87 & “More Options Tab” on page 107 & Printing a Watermark You can print a watermark such as "Confidential" or an anti-copy pattern on your printouts. If you print with an anti-copy pattern, the hidden letters appear when photocopied in order to distinguish the original from the copies.
  • Page 102: Printing Password-Protected Files

    User's Guide Printing Printing Password-Protected Files Yon can set a password for a print job so that it starts printing only after entering the password on the printer's control panel. Print Settings On the printer driver's Finishing tab, select Confidential Job from Job Type, and then enter a password. To print the job, tap Confidential Job on the home screen of the printer's control panel.
  • Page 103: Adjusting The Print Tone

    User's Guide Printing When you select a print job added to Print Project in the Job Arranger Lite window, you can edit the page layout. Click Print from the File menu to start printing. Note: If you close the Job Arranger Lite window before adding all the print data to the Print Project, the print job you are currently working on is canceled.
  • Page 104: Printing Clear Bar Codes

    User's Guide Printing Print Settings On the printer driver's More Options tab, click Image Options in the Tone Correction setting. Select Emphasize Thin Lines. Related Information “Printing Basics” on page 87 & “More Options Tab” on page 107 & Printing Clear Bar Codes You can print a bar code clearly and make it easy to scan.
  • Page 105: Menu Options For The Printer Driver

    User's Guide Printing Canceling On your computer, right-click on your printer in Devices and Printers, Printer, or in Printers and Faxes. Click See what's printing, right-click on the job you want to cancel, and then select Cancel. Menu Options for the Printer Driver Open the print window in an application, select the printer, and then access the printer driver window.
  • Page 106 If you use this feature, the print data is stored in the printer and can only be printed after the authentication information has been entered using the printer's control panel. This item is available only when Epson Print Admin Serverless printing is enabled. Paper Source Select the paper source from which the paper is fed.
  • Page 107 If you use this feature, the print data is stored in the printer and can only be printed after the authentication information has been entered using the printer's control panel. This item is available only when Epson Print Admin Serverless printing is enabled. Tone Correction Automatic Adjusts the tone of images automatically.
  • Page 108: Printing From The Postscript Printer Driver On Windows

    Job Arranger Lite Opens the Job Arranger Lite window. Here you can open and edit previously saved data. EPSON Status Opens the EPSON Status Monitor 3 window. Here you can confirm the status of the printer and the Monitor 3 consumables.
  • Page 109: Using An Optional Device With A Postscript Printer Driver

    User's Guide Printing 4. Select Preferences or Properties to access the printer driver window. 5. Change the settings as necessary. See the menu options for the printer driver for details. 6. Click OK to close the printer driver for details. 7.
  • Page 110: Menu Options For The Postscript Printer Driver

    User's Guide Printing ❏ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012 Select Desktop > Settings > Control Panel > View devices and printers in Hardware and Sound. Right-click on your printer, or press and hold it and then select Printer properties. On theDevice Settings tab, select the optional device in the Installable Options setting.
  • Page 111 User's Guide Printing Extended Settings Tab Job Settings If the printer usage has been restricted by the administrator, printing is available after you register your account on the printer driver. Contact the administrator for your user account. Save Access Control Allows you to enter a user name and password.
  • Page 112: Canceling Printing

    User's Guide Printing Document Options Advanced Printing Allows you to make detailed settings for printing features. Features Pages per Sheet Layout Allows you to specify the page layout when printing several pages on one sheet. Booklet Binding Select the binding position for booklet. PostScript Options Allows you to make optional settings.
  • Page 113 User's Guide Printing 4. Select Print Settings from the pop-up menu. 5. Change the settings as necessary. See the menu options for the printer driver for details. 6. Click Print. Related Information “Available Paper Types and Capacities” on page 26 &...
  • Page 114: Printing On 2-Sides

    User's Guide Printing Printing on 2-Sides You can print on both sides of the paper. Note: ❏ If you do not use paper that is suitable for 2-sided printing, the print quality may decline and paper jams may occur. ❏ Depending on the paper and the data, ink may bleed through to the other side of the paper. Related Information “Available Paper Types and Capacities”...
  • Page 115: Printing Several Pages On One Sheet

    User's Guide Printing Printing Several Pages on One Sheet You can print two or four pages of data on a single sheet of paper. Print Settings Select Layout from the pop-up menu. Set the number of pages in Pages per Sheet, the Layout Direction (page order), and Border.
  • Page 116: Printing A Reduced Or Enlarged Document

    User's Guide Printing Related Information “Printing Basics” on page 112 & “Menu Options for Paper Handling” on page 118 & Printing a Reduced or Enlarged Document You can reduce or enlarge the size of a document by a specific percentage or to fit the paper size you loaded in the printer.
  • Page 117: Stacking Each Set Of Copies By Alternately Rotating 90 Degrees Or By Offsetting

    User's Guide Printing Stacking Each Set of Copies by Alternately Rotating 90 Degrees or by Offsetting You can sort the printouts by stacking them alternately in the portrait orientation and the landscape orientation. If you install the optional Finisher unit, you can also sort by offsetting each set of copies or staple the documents. Print Settings Select Finishing from the pop-up menu, and then select an option from the Sort setting.
  • Page 118 ColorSync Select the method for color adjustment. These options adjusts colors between the printer and the computer display to minimize the difference in tone. EPSON Color Controls Menu Options for Paper Handling Collate pages Prints multi-page documents collated in order and sorted into sets.
  • Page 119: Making Operation Settings For The Mac Os Printer Driver

    User's Guide Printing Print Quality Select the pint quality you want to use for printing. The options vary depending on the paper type. Advanced Settings Adjusts the brightness and the contrast of images. Menu Options for Finishing Output Tray Select which output tray to use for printouts. The output tray may be automatically selected based on other print settings.
  • Page 120: Printing From The Postscript Printer Driver On Mac Os

    User's Guide Printing ❏ Warning Notifications: Allows the printer driver to display warning notifications. ❏ Establish bidirectional communication: Usually, this should be set to On. Select Off when acquiring the printer information is impossible because the printer is shared with Windows computers on a network or for any other reason.
  • Page 121: Using An Optional Device With A Postscript Printer Driver

    User's Guide Printing 5. Change the settings as necessary. See the menu options for the printer driver for details. 6. Click Print. Related Information “Available Paper Types and Capacities” on page 26 & “How to Load Papers” on page 30 &...
  • Page 122: Canceling Printing

    User's Guide Printing Menu Options for Paper Handling Collate pages Prints multi-page documents collated in order and sorted into sets. Pages to Print Select to print only odd pages or even pages. Page Order Select to print from the top or the last page. Scale to fit paper size Prints to fit to the paper size you loaded.
  • Page 123: Printing From Smart Devices

    Using Epson iPrint Epson iPrint is an application that allows you to print photos, documents, and web pages from a smart device such as a smartphone or tablet. You can use local print, printing from a smart device that is connected to the same wireless network as your printer, or remote print, printing from a remote location over the Internet.
  • Page 124 Starts printing. Note: To print from the document menu using iPhone, iPad, and iPod touch running iOS, start Epson iPrint after transferring the document you want to print using the file sharing function in iTunes. Printing by Touching Smart Devices to the N-Mark You can simply connect and print by touching your smart device to the printer's N-Mark.
  • Page 125: Canceling Ongoing Or Queued Jobs

    ❏ Administrators may block this feature. In this case, smart devices only make a sound and do not start any applications even if you touch them to the printer's N-Mark. 3. Select the file you want to print in Epson iPrint. 4. On the preview screen with the Print icon, touch the smart device to the printer's N-Mark.
  • Page 126: Options

    User's Guide Options Options Types and codes of Optional Items The following optional items are available with this printer. Finisher Unit Finisher Bridge Unit High Capacity Tray Paper Cassette Lock You need a Finisher Bridge Unit when you install the Finisher Unit to the printer. Related Information “Part Names and Functions”...
  • Page 127: Using The Manual Staple

    User's Guide Options ❏ Printing using the printer driver (Mac OS) Select Finishing from the pop-up menu, and then select an option from the Sort setting. If the optional finisher unit is installed, select the staple location as necessary. For details on the setting items, see the explanations of the menu options for the printer driver.
  • Page 128: Using The Paper Cassette Lock

    User's Guide Options 1. Press the staple button. The shutter of the paper output unit opens and the manual staple mode is set. 2. Set the position to staple. Press the staple position switching button several times to switch the setting. The green light under the selected staple position turns on.
  • Page 129 User's Guide Options 1. Attach the paper cassette lock. 2. Press the middle button, and then remove the key. Keep the key in a safe place. Note: When you remove the Paper Cassette Lock from the paper cassette, insert the key all the way into the lock. Make sure you remove the key after the button appears in the middle of the slot .
  • Page 130: Consumables

    ❏ Store ink cartridges at normal room temperature and keep them away from direct sunlight. ❏ Epson recommends using the ink cartridge before the date printed on the package. ❏ For best results, store ink cartridge packages with their bottom down.
  • Page 131: Ink Cartridge Codes

    Epson recommends the use of genuine Epson ink cartridges. Epson cannot guarantee the quality or reliability of non-genuine ink. The use of non-genuine ink may cause damage that is not covered by Epson’s warranties, and under certain circumstances, may cause erratic printer behavior. Information about non-genuine ink levels may not be displayed.
  • Page 132: Ink Cartridge Replacement Method

    User's Guide Consumables Ink Cartridge Replacement Method If a replacement instruction is displayed in the control panel, tap How To to replace while watching the procedure. Related Information “Ink Cartridge Codes” on page 131 & “Ink Cartridge Handling Precautions” on page 130 &...
  • Page 133: Maintenance Box Code

    The need for replacement of the box does not mean that your printer has ceased to operate in accordance with its specifications. The Epson warranty does not cover the cost of this replacement. It is a user- serviceable part.
  • Page 134: Checking The Available Space In The Maintenance Box

    & “Accessing the Printer Driver” on page 86 & Staple Cartridge Epson recommends using genuine Epson staple cartridge. Staple Cartridge Replacing Follow the steps below to replace the staple cartridge. 1. Open the front cover of the finisher unit. 2. Remove the staple cartrige holder.
  • Page 135 User's Guide Consumables 3. Replace the staple cartrige. Note: The cartridge cannot be removed from the holder until it is empty. 4. Install the staple cartrige holder.
  • Page 136 User's Guide Consumables 5. Close the front cover.
  • Page 137: Network Service And Software Information

    ❏ Windows 7/Windows Vista/Windows XP/Windows Server 2008 R2/Windows Server 2008/Windows Server 2003 R2/Windows Server 2003 Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2> Epson Scan 2. Starting on Mac OS Note: Epson Scan 2 does not support the Mac OS fast user switching feature.
  • Page 138: Application For Configuring Scanning From The Computer (Document Capture Pro)

    ❏ If Add is grayed out, click Enable Editing. ❏ If the main screen of Epson Scan 2 is displayed, it has already been connected to the scanner. If you want to connect to another network, select Scanner > Settings to open the Scanner Settings screen.
  • Page 139: Application For Configuring Printer Operations (Web Config)

    Examples: IPv4: http://192.168.100.201/ IPv6: http://[2001:db8::1000:1]/ Note: Using the smart device, you can also run Web Config from the maintenance screen of Epson iPrint. Related Information “Using Epson iPrint” on page 123 & “Menu Options for Network Settings in General Settings” on page 42...
  • Page 140: Running Web Config On Windows

    2. Click Options & Supplies> Show Printer Webpage. Software Update Tools (Software Updater) EPSON Software Updater is an application that checks for new or updated software on the internet and installs it. You can also update the printer's manual. Note: Windows Server operating systems are not supported.
  • Page 141: Installing The Latest Applications

    Click the start button, and then select All Programs (or Programs) > Epson Software > EPSON Software Updater. Note: You can also start EPSON Software Updater by clicking the printer icon on the task bar on the desktop, and then selecting Software Update. Starting on Mac OS Select Go >...
  • Page 142: Installing A Postscript Printer Driver

    Note: ❏ You can download the latest applications from the Epson website. http://www.epson.com ❏ If you use Windows Server operating systems, you cannot use Epson Software Updater. Download the latest applications from the Epson website. Related Information “Software Update Tools (Software Updater)” on page 140 &...
  • Page 143: Installing A Postscript Printer Driver - Mac Os

    Installing the Epson Universal Printer Driver (for Windows Only) The Epson universal printer driver is the universal PCL6 compatible print driver. Once you install this printer driver , you can print from every Epson printer that supports this printer driver.
  • Page 144: Uninstalling Applications

    User's Guide Network Service and Software Information Uninstalling Applications Log in to your computer as an administrator. Enter the administrator password if the computer prompts you. Uninstalling Applications - Windows 1. Press the button to turn off the printer. 2. Quit all running applications. 3.
  • Page 145: Uninstalling Applications - Mac Os

    6. Select the application you want to uninstall, and then click Uninstall. Important: The Uninstaller removes all drivers for Epson inkjet printers on the computer. If you use multiple Epson inkjet printers and you only want to delete some drivers, delete all of them first, and then install the necessary printer driver again.
  • Page 146 This is a shared driver supported by Remote Print Driver. When printing using a printer in a remote location, you can print by changing the printer on the usual applications window. See the Epson Connect web portal for details. https://www.epsonconnect.com/ http://www.epsonconnect.eu...
  • Page 147: Maintenance

    User's Guide Maintenance Maintenance Cleaning the Printer If there is dirt or uneven colors in the scanned data or printed documents, clean the scanner glass and ADF. Important: Never use alcohol or thinner to clean the printer. These chemicals can damage the printer. 1.
  • Page 148: Checking The Circuit Breaker

    User's Guide Maintenance 3. Wipe the glass part inside the ADF using a soft cloth. Checking the Circuit Breaker The circuit breaker automatically shuts off the power supply if a short-circuit occurs within the printer. Perform the following operation about once a month. Even if the breaker notations or the position of the test button change, the steps of the procedure are the same.
  • Page 149 User's Guide Maintenance 2. Open the circuit breaker cover, and then press the test button with a fine-tipped object such as a ballpoint pen. 3. The breaker switch moves automatically to the position between ON and OFF. Make sure that the indicator is yellow. 4.
  • Page 150: Checking The Clogged Nozzles

    User's Guide Maintenance 5. Slide the switch up to ON. Caution: If your switch operates differently compared to the instructions above, contact Epson support or an authorized Epson service provider. Related Information “Turning the Power On and Off” on page 16 &...
  • Page 151 User's Guide Maintenance 7. If the nozzles are clogged, tap NG to clean the print head. 8. After cleaning is finished, print the nozzle check pattern again to make sure that there is no clogging. If nozzles are still clogged, repeat head cleaning and run a nozzle check. Related Information “Turning the Power On and Off”...
  • Page 152: Solving Problems

    User's Guide Solving Problems Solving Problems Descriptions on the Screen Confirming Help Anytime You can tap on the screen to display a Help list, and then select the desired item to check. Guidance during Operation The error message and guidance button will be displayed if an error occurs during operation. You can tap a guidance button to check the procedure for solving a problem.
  • Page 153: Clearing A Paper Jam

    User's Guide Solving Problems For animations, 1 action is displayed repeatedly. Tap to switch for next procedure. Clearing a Paper Jam If paper jams occur, a button will be displayed along with a message on the screen. Tap the button and follow the on-screen instructions to check where the paper is jammed in order, then remove the jammed paper.
  • Page 154: Paper Jam Occurs Frequently

    User's Guide Solving Problems Paper Jam Occurs Frequently ❏ Check if it can be used with this product. ❏ Check the settings and the number of sheets. ❏ Check the paper condition. If paper absorbs moisture, it becomes wavy or curls that may cause the trouble. ❏...
  • Page 155 Epson support. Printer error. For details, see your The printer may be damaged. Contact Epson support or an authorized documentation. Epson service provider to request repairs. However, non-printing features such as scanning may be available.
  • Page 156: Error Code On The Status Menu

    User's Guide Solving Problems Error Code on the Status Menu If a job does not complete successfully, check the error code displayed on the history of each job. You can check the error code by pressing the button, and then tapping Job Status. See the following table to find the problem and its solution.
  • Page 157 Error in the printer's HDD. The job has been canceled. Contact Epson support or an authorized Epson service provider to replace the HDD. Printing is not performed because the login user...
  • Page 158 User's Guide Solving Problems Code Problem Solution No folder has been created to save the scanned Insert another memory device. image. The memory device has been removed. Reinsert the memory device. An error occurred while saving the data to the If the external device is accessed from a computer, memory device.
  • Page 159: Copying Problems

    User's Guide Solving Problems Code Problem Solution ❏ Delete the file with the same name. A file with the same name already exists in the specified folder. ❏ Change the file name prefix in File Settings. ❏ Increase the storage space in the specified folder. There is not enough storage space available in the specified folder.
  • Page 160: Copy Quality Problems

    User's Guide Solving Problems Related Information “Access Control and Login” on page 22 & “Descriptions on the Screen” on page 152 & “Clearing a Paper Jam” on page 153 & Copy Quality Problems Visible Banding Appears or Color is Faint The print head nozzles may be clogged.
  • Page 161: Cannot Copy As Expected

    In Windows, make sure the printer (scanner) is displayed in Scanner and Camera. The printer (scanner) should be displayed as "EPSON XXXXX (printer name)". If the printer (scanner) is not displayed, uninstall and then re- install Epson Scan 2. See the following to access Scanner and Camera.
  • Page 162: Scanned Image Problems

    User's Guide Solving Problems ❏ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012 Select Desktop > Settings > Control Panel, enter "Scanner and Camera" in the search charm, click Show Scanner and Camera, and then check if the printer is displayed. ❏...
  • Page 163 ❏ In Epson Scan 2, select the Advanced Settings tab, and then Image Option > Text Enhancement. ❏ In Epson Scan 2, when Image Type on the Main Settings tab is set to Black & White, adjust the Threshold on the Advanced Settings tab.
  • Page 164 ❏ Originals with creases or wrinkles ❏ In Epson Scan 2, when Image Type on the Main Settings tab is set to Black & White, adjust the Threshold on the Advanced Settings tab. When you increase the Threshold, the black color area becomes larger.
  • Page 165: Cannot Save Scanned Images To The Shared Folder

    ❏ Windows 7/Windows Vista/Windows XP/Windows Server 2008 R2/Windows Server 2008/Windows Server 2003 R2/Windows Server 2003 Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan 2 Utility. ❏ Mac OS Select Go >...
  • Page 166 User's Guide Solving Problems Messages Solutions ❏ Make sure that the address in the contacts list on the printer and the address DNS error. Check DNS settings. of the shared folder are the same. ❏ If the IP address of the computer is static and is set manually, change the computer name in the network path to the IP address.
  • Page 167 User's Guide Solving Problems Items Operation Error Messages Checking the file name Check if there is a file with the same name as the The file name is already in use. Rename file you want to save in the folder. the file and scan again.
  • Page 168 User's Guide Solving Problems Change the Network Place Operations for changing the network place vary depending on the operating system. Changing the Network Place - Windows 10 Note: Sign in as the administrator. 1. Click the Windows mark to display the start menu, and then click the setting icon. 2.
  • Page 169: Other Scanning Problems

    ❏ Lower the resolution, and then scan again. When the resolution is high, scanning may take some time. ❏ The scanning speed may be reduced depending on the image adjustment features in Epson Scan 2. ❏ On the Configuration screen which is displayed by clicking the button in Epson Scan 2, if you set Quiet Mode on the Scan tab, the scanning speed may be reduced.
  • Page 170: Printing Problems

    Scanning Stops when Scanning to PDF/Multi-TIFF ❏ When scanning using Epson Scan 2, you can continuously scan up to 999 pages in PDF format and up to 200 pages in Multi-TIFF format. When scanning using the control panel, you can continuously scan up to 50 pages in single-sided scanning using the ADF, and up to 100 pages in 2-sided scanning using the ADF and when scanning using the scanner glass.
  • Page 171: Cannot Print From An Iphone Or Ipad

    “Installing the Latest Applications” on page 141 & Cannot Print from an iPhone or iPad ❏ Install Epson iPrint on the smart device. ❏ Connect the iPhone or iPad to the same network (SSID) as the printer. Related Information “Application for Configuring Printer Operations (Web Config)” on page 139 &...
  • Page 172 ❏ Select the appropriate paper type setting for the type of paper loaded in the printer. ❏ Print using a higher quality setting. Checking the ink cartridge Try to use genuine Epson ink cartridges. The use of non-genuine ink cartridges may cause print quality to decline. Related Information “Checking the Clogged Nozzles” on page 150 &...
  • Page 173: Other Printing Problems

    User's Guide Solving Problems The Position, Size, or Margins of the Printout Are Incorrect ❏ Load paper in the correct direction, and slide the edge guides against the edges of the paper. ❏ Select the appropriate paper size setting. ❏ Adjust the margin setting in the application so that it falls within the printable area. Related Information “How to Load Papers”...
  • Page 174: Postscript Printer Driver Problems

    User's Guide Solving Problems ❏ Enable Print Speed Priority. ❏ Control Panel Tap Settings on the home screen, tap General Settings > Printer Settings > Print Speed Priority, and then select On. ❏ Disable quiet mode. This feature slows down the printing speed. ❏...
  • Page 175: Problems With Optional Items

    User's Guide Solving Problems Printing Is Too Slow While Using PostScript Printer Driver Set the Thick-Paper1 setting to Thick-Paper2 in the printer driver. Problems with Optional Items The Finisher Unit and High Capacity Tray are not Recognized Set the optional unit in the printer driver. Related Information “Setting the Optional Unit in the Printer Driver - Windows”...
  • Page 176: Paper Is Not Ejected To The Finisher Unit

    “Descriptions on the Screen” on page 152 & “Clearing a Paper Jam” on page 153 & Lost the Paper Cassette Lock Key Contact Epson support or an authorized Epson service provider. Related Information “Technical Support Web Site” on page 195 & Other Printing Problems Describes the main troubles and solutions.
  • Page 177: Control Panel Gets Dark

    User's Guide Solving Problems Related Information “Turning the Power On and Off” on page 16 & Control panel gets dark The printer is in sleep mode. Tap anywhere on the touch screen to turn on the display. Slight Electric Shock when Touching the Pinter If many peripherals are connected to the computer, you may feel a slight electric shock when touching the printer.
  • Page 178: Forgot Your Password

    User's Guide Solving Problems Forgot your Password If you forget the administrator's password, contact Epson support. It is required to take care by service personnel. Related Information “Contacting Epson Support” on page 196 & 2-sided Printing is Slow For 2-sided printing, one side of the paper is printed and dried, and then the other side is printed. Because the drying time differs depending on the environment, such as temperature or humidity, or the print data, the printing speed may be slower.
  • Page 179: Appendix

    User's Guide Appendix Appendix Technical Specifications Printer Specifications Type Printer Inkjet Print Head Nozzle Placement Black ink nozzles: 8676 Printable Area Printable Area for Single Sheets 3.0 mm (0.12 in.) 3.0 mm (0.12 in.) *Direction of paper being fed. Printable Area for Envelopes 3.0 mm (0.12 in.) 5.0 mm (0.20 in.) Scanner Specifications...
  • Page 180: Interface Specifications

    User's Guide Appendix Maximum Document Size 297×431.8 mm (11.7×17 in.) A3,Tabloid Scanning Resolution 600 dpi (main scan) 1200 dpi (sub scan) Output Resolution 50 to 9600 dpi in 1 dpi increments Color Depth Color ❏ 30 bits per pixel internal (10 bits per pixel per color internal) ❏...
  • Page 181 IPP Printing (Windows, Mac IPv4, IPv6 UPnP Printing IPv4 Information appliance PictBridge Printing (Wi-Fi) IPv4 Digital camera ✓ Epson Connect (Email Print) IPv4 ✓ Google Cloud Print IPv4, IPv6 ✓ Network Scanning Epson Scan 2 IPv4, IPv6 Event Manager IPv4 ✓...
  • Page 182: Wi-Fi Specifications

    User's Guide Appendix Functions Supported Remarks Send a fax IPv4 Receive a fax IPv4 Wi-Fi Specifications Standards *1*2 IEEE802.11b/g/n Frequency Range 2.4 GHz Maximum Radio-Frequency 19.8 dBm (EIRP) Power Transmitted Coordination Modes Infrastructure, Wi-Fi Direct (Simple AP) Wireless Securities WEP (64/128bit), WPA2-PSK (AES) , WPA2-Enterprise Complies with either IEEE 802.11b/g/n or IEEE 802.11b/g depending on location of purchase.
  • Page 183: Postscript Level 3 Compatibility

    ❏ A device that requires a dedicated driver ❏ A device with security settings (password, encryption, and so on) ❏ A device with a built-in USB hub Epson cannot guarantee all operations of externally connected devices. Supported Data Specifications File Format JPEG taken by digital cameras DCF version 1.0 or 2.0...
  • Page 184: Dimensions

    User's Guide Appendix Maximum Number of Files JPEG: 9990 TIFF: 999 PDF: 999 Design rule for Camera File system. Photo data stored on digital cameras with a built-in memory is not supported. Up to 999 files can be displayed at a time. (If the number of files exceeds 999, the files are displayed in groups.) Note: "×"...
  • Page 185: Electrical Specifications

    Sleep mode: Approx. 1.4 W Power off: Approx. 0.4 W Maximum Power Consumption: Approx. 320 W Note: ❏ Check the label on the printer for its voltage. ❏ For European users, see the following Website for details on power consumption. http://www.epson.eu/energy-consumption...
  • Page 186: Environmental Specifications

    User's Guide Appendix Environmental Specifications Operation Use the printer within the range shown in the following graph. Temperature: 10 to 35°C (50 to 95°F) Humidity: 15 to 85% RH (without condensation) Storage Temperature after initial ink charging: -14 to 40°C (6.8 to 104°F) Temperature before initial ink charging: -20 to 40°C (-4 to 104°F) Humidity: 5 to 85% RH (without condensation) You can store for one month at 40°C (104°F).
  • Page 187: Optional Product Specifications

    Approx. 41.6 kg These numbers are based on evaluation by Epson. Even when the paper type or paper thickness is within this range, the paper may not staple up to the possible number of sheets that you can staple depending on the paper properties or the environment.
  • Page 188: High Capacity Tray Specification

    User's Guide Appendix Dimensions Width: 486 mm (19.1 in.) Depth: 669 mm (26.3 in.) Height: 1040 mm (40.9 in.) Weight Approx. 62.0 kg High Capacity Tray Specification Available Paper Types: Plain paper Size*: A4 or Letter Weight of Paper: 60 to 160 g/m Available Number of Settings Approx.
  • Page 189: Available Fonts For Pcl (Urw)

    User's Guide Appendix Font Name Family HP Equivalent Mauritius Marigold Algiers Medium, Extra Bold Albertus NimbusSansNo2 Medium, Bold, Italic, Bold Italic Arial Nimbus Roman No9 Medium, Bold, Italic, Bold Italic Times New Roman Nimbus Sans Medium, Bold, Oblique, Bold Oblique Helvetica Nimbus Sans Narrow Medium, Bold, Oblique, Bold Oblique...
  • Page 190 User's Guide Appendix Font Name Family HP Equivalent Symbol Set for PCL5 Antique Olive Medium, Bold, Italic Antique Olive Garamond Antiqua, Halbfett, Kursiv, Kursiv Halbfett Garamond Mauritius Marigold Algiers Medium, Extra Bold Albertus NimbusSansNo2 Medium, Bold, Italic, Bold Italic Arial Nimbus Roman No9 Medium, Bold, Italic, Bold Italic Times New...
  • Page 191: List Of Symbol Sets

    User's Guide Appendix OCR/Barcode Bitmap Font (for PCL5 only) Font Name Family Symbol OCR A OCR B Code39 9.37cpi, 4.68cpi EAN/UPC Medium, Bold Note: Depending on the print density, or on the quality or color of the paper, OCR A, OCR B, Code39, and EAN/UPC fonts may not be readable.
  • Page 192 User's Guide Appendix Symbol Set Attribute Font Classification Name ✓ ✓ ✓ Spanish ✓ ✓ ✓ ISO 8859/4 Latin 4 ✓ ✓ ✓ Roman-9 ✓ ✓ ✓ ✓ ✓ PsMath ✓ ✓ ✓ ✓ 8859-9 ISO ✓ ✓ ✓ WiTurkish ✓...
  • Page 193 User's Guide Appendix Symbol Set Attribute Font Classification Name ✓ ✓ ✓ PcBlt775 ✓ ✓ Pc866Cyr ✓ ✓ Greek8 ✓ ✓ WinGrk ✓ ✓ WinCyr ✓ ✓ Pc851Grk ✓ ✓ ✓ ISOCyr ✓ ✓ Pc8Grk ✓ ✓ ISOGrk ✓ ✓ Pc866Ukr ✓...
  • Page 194: Regulatory Information

    Manufacturer: Askey Computer Corporation Type: WLU6320-D69 (RoHS) This product conforms to Part 15 of the FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.
  • Page 195: German Blue Angel

    Technical Support Web Site If you need further help, visit the Epson support website shown below. Select your country or region and go to the support section of your local Epson website. The latest drivers, FAQs, manuals, or other downloadables are also...
  • Page 196: Contacting Epson Support

    Depending on the product, network settings may be stored in the product’s memory. Due to breakdown or repair of a product, settings may be lost. Epson shall not be responsible for the loss of any data, for backing up or recovering settings even during a warranty period.
  • Page 197 Epson Helpdesk Phone: 1300-361-054 Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in installing, configuring and operating your Epson product. Our Pre-sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or service agent is located.
  • Page 198 Phone: 0800 237 766 Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in installing, configuring and operating your Epson product. Our Pre-sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or service agent is located.
  • Page 199 ❏ Enquiries on repair service and warranty Help for Users in Vietnam Contacts for information, support, and services are: Epson Service Center 65 Truong Dinh Street, District 1, Hochiminh City, Vietnam. Phone(Ho Chi Minh City): 84-8-3823-9239, 84-8-3825-6234 29 Tue Tinh, Quan Hai Ba Trung, Hanoi City, Vietnam...
  • Page 200 Manado - SULUT 95111 INDONESIA.CO.ID For other cities not listed here, call the Hot Line: 08071137766. Help for Users in Hong Kong To obtain technical support as well as other after-sales services, users are welcome to contact Epson Hong Kong Limited.
  • Page 201 User's Guide Appendix Internet Home Page http://www.epson.com.hk Epson Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with the following information: ❏ Product information ❏ Answers to Frequently Asked Questions (FAQs) ❏...
  • Page 202: Copyright

    Accessible 9am to 6pm, Monday through Saturday (Except public holidays) Help for Users in the Philippines To obtain technical support as well as other after sales services, users are welcome to contact the Epson Philippines Corporation at the telephone, fax numbers and e-mail address below: World Wide Web http://www.epson.com.ph...
  • Page 203: Trademarks

    Appendix Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.)
  • Page 204 ❏ The N-Mark is a trademark or registered trademark of NFC Forum, Inc. in the United States and in other countries. ❏ General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks.

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