Cannot Send Faxes At A Specified Time; Cannot Receive Faxes; Memory Full Error Occurs - Epson ET-16500 User Manual

User's Guide

Cannot Send Faxes at a Specified Time

Set the date and the time correctly on the control panel.
Related Information
"Sending Faxes at a Specified Time (Send Fax Later)" on page 113
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"Common Settings" on page 154
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Cannot Receive Faxes

❏ If you have subscribed to a call forwarding service, the printer may not be able to receive faxes. Contact the
service provider.
❏ If you have not connected a telephone to the printer, set the Receive Mode setting to Auto on the control panel.
❏ Under the following conditions, the printer runs out of memory and cannot receive faxes. See the
troubleshooting for information on handling a memory full error.
❏ 100 received documents have been saved in the inbox.
❏ The printer's memory is full (100%).
Related Information
"Receive Settings" on page 130
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"Cannot Send or Receive Faxes" on page 206
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"Memory Full Error Occurs" on page 209
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Memory Full Error Occurs

❏ If the printer has been set to save received faxes in the inbox, delete faxes you have already read from the inbox.
❏ If the printer has been set to save received faxes on a computer, turn on the computer that is set to save the
faxes. Once the faxes are saved in the computer, they are deleted from the printer's memory.
❏ If the printer has been set to save received faxes on a memory device, connect the device, in which you have
created a folder to save faxes, to the printer. Once the faxes are saved in the device, they are deleted from the
printer's memory. Make sure that the device has enough available memory and is not write protected.
❏ Even though the memory is full, you can send a monochrome fax by using the Direct Send feature. Or you can
also send a fax by dialing from the external phone device, or by using the On Hook feature. You can also divide
your originals into two or more to send them in several batches.
❏ If the printer cannot print a received fax due to a printer error, such as a paper jam, the memory full error may
occur. Clear the printer problem, and then contact the sender and ask them to send the fax again.
Related Information
"Saving Received Faxes in the Inbox" on page 119
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"Saving Received Faxes on a Computer" on page 121
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"Saving Received Faxes in an External Memory Device" on page 120
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"Sending Many Pages of a Monochrome Document (Direct Send)" on page 115
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"Sending Faxes Dialing from the External Phone Device" on page 112
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Solving Problems
209