Answering Machine Cannot Answer Voice Calls; Sender's Fax Number Not Displayed On Received Faxes Or The Number Is Wrong; Other Problems; Slight Electric Shock When Touching The Printer - Epson WorkForce Pro WF-4720 series User Manual

User's Guide

Answering Machine Cannot Answer Voice Calls

On the control panel, set the printer's Rings to Answer setting to a number higher than the number of rings for
your answering machine.
Related Information
"Settings for the Answering Machine" on page 121
&
"Basic Settings" on page 133
&
Sender's Fax Number Not Displayed on Received Faxes or the
Number Is Wrong
The sender may not have set the fax header information or may have set it incorrectly. Contact the sender.

Other Problems

Slight Electric Shock when Touching the Printer

If many peripherals are connected to the computer, you may feel a slight electric shock when touching the printer.
Install a ground wire to the computer that is connected to the printer.

Operation Sounds Are Loud

If operations sounds are too loud, enable Quiet Mode. Enabling this feature may reduce printing speed.
❏ Control panel
Tap on the home screen, and then enable Quiet Mode.
❏ Windows printer driver
Enable Quiet Mode on the Main tab.
❏ Mac OS X printer driver
Select System Preferences from the
select the printer. Click Options & Supplies > Options (or Driver). Select On as the Quiet Mode setting.
❏ Epson Scan 2
Click the button to open the Configuration window. Next, set the Quiet Mode on the Scan tab.

The Date and Time Are Incorrect

Set the date and the time correctly on the control panel. After a power failure caused by a lightning strike or if the
power is left off for a long time, the clock may show the wrong time.
Solving Problems
menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
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