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Epson WF-3720 Series User Manual

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WF-3720/WF-3730/WF-4720/WF-4730
Series User's Guide

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Summary of Contents for Epson WF-3720 Series

  • Page 1 WF-3720/WF-3730/WF-4720/WF-4730 Series User's Guide...
  • Page 3: Table Of Contents

    Using Power Saving Settings ......................32 Changing the Sleep Timer Settings ....................32 Changing the Power Off Timer Settings ..................34 Epson Connect Solutions for Smartphones, Tablets, and More ............34 Setting Up Epson Connect Services....................35 Using Epson Email Print ....................... 37 Using the Epson iPrint Mobile App ....................
  • Page 4 Using Fire OS Printing ........................41 Using Windows 10 Mobile Printing ....................42 Using Epson Print and Scan App with Windows Tablets ..............42 Printing and Scanning with NFC from Your Android Device ............... 43 Wi-Fi or Wired Networking........................45 Wi-Fi Infrastructure Mode Setup......................
  • Page 5 Selecting the Universal Print Settings ....................82 Universal Print Settings Options ....................83 Placing Originals on the Product ......................85 Placing Originals on the Scanner Glass ..................... 85 Placing Originals in the Automatic Document Feeder ................ 88 ADF Original Document Specifications..................90 Copying ..............................
  • Page 6 Scanning to a Network Folder or FTP Server................147 Changing Default Scan Job Settings ................... 150 Starting a Scan Using the Epson Scan 2 Icon ................150 Starting a Scan from a Scanning Program................... 153 Starting a Scan from a Smart Device................... 155 Scanning in Epson Scan 2 .......................
  • Page 7 Additional Scanning Settings - Advanced Settings Tab ............... 158 Saving Scanned Documents as a Searchable PDF Using Epson Scan 2 ........159 Image Format Options......................... 161 Scan Resolution Guidelines ......................161 Faxing............................... 163 Connecting a Telephone or Answering Machine ................163 Setting Up Fax Features ........................
  • Page 8 Checking Cartridge and Maintenance Box Status - Windows............221 Checking Cartridge and Maintenance Box Status - Mac ............. 224 Purchase Epson Ink Cartridges and Maintenance Box ..............225 Ink Cartridge and Maintenance Box Part Numbers..............225 Removing and Installing Ink Cartridges.................... 226 Printing with Black Ink and Expended Color Cartridges ..............
  • Page 9 Replacing the Maintenance Box....................... 235 Adjusting Print Quality..........................239 Print Head Maintenance........................239 Print Head Nozzle Check......................239 Checking the Nozzles Using the Product Control Panel ............240 Checking the Nozzles Using a Computer Utility ..............243 Print Head Cleaning ........................246 Cleaning the Print Head Using the Product Control Panel ............
  • Page 10 Incorrect Colors ........................... 295 Solving Scanning Problems ......................296 Scanning Software Does Not Operate Correctly ................. 296 Cannot Start Epson Scan 2 ......................296 Scanning is Slow ......................... 297 Cannot Save a Scan to a Shared Folder Over a Network............297 Solving Scanned Image Quality Problems ..................
  • Page 11 Image is Distorted or Blurry ......................300 Image Colors are Patchy at the Edges ..................301 Image is Too Dark ........................301 Back of Original Image Appears in Scanned Image ..............301 Ripple Patterns Appear in an Image .................... 302 Scanned Image Colors Do Not Match Original Colors..............
  • Page 12 Binding Arbitration and Class Waiver ....................332 Trademarks ............................335 Copyright Notice..........................336 libTIFF Software Acknowledgment....................336 A Note Concerning Responsible Use of Copyrighted Materials........... 337 Default Delay Times for Power Management for Epson Products ..........337 Copyright Attribution ........................337...
  • Page 13: Wf-3720/Wf-3730/Wf-4720/Wf-4730 Series User's Guide

    WF-3720/WF-3730/WF-4720/WF-4730 Series User's Guide Welcome to the WF-3720/WF-3730/WF-4720/WF-4730 Series User's Guide. For a printable PDF copy of this guide, click here.
  • Page 14: Product Basics

    Android Printing Using the Epson Print Enabler Using Fire OS Printing Using Windows 10 Mobile Printing Using Epson Print and Scan App with Windows Tablets Printing and Scanning with NFC from Your Android Device Using the Control Panel See these sections to learn about the control panel and select control panel settings.
  • Page 15: Control Panel Buttons And Lights

    Control Panel Buttons and Lights power button and light NFC (Near Field Communication) tag received fax light supply status button network status button sound button preset button home button LCD screen help button Status Icon Information Parent topic: Using the Control Panel Status Icon Information Your product displays status icons on the LCD screen for certain product status conditions.
  • Page 16 Icons Description Displays additional information or instructions, such as loading paper or placing a document. Displays the Supply Status screen. Quiet Mode is enabled. Noise is reduced during printing, but the print speed may be reduced. Press this icon to change the settings. Quiet Mode is disabled.
  • Page 17: Entering Characters On The Lcd Screen

    Entering Characters on the LCD Screen Follow these guidelines to enter characters for passwords and other settings. • To move the cursor, select the left or right arrows. • To change the case of letters, select • To delete the previous character, select •...
  • Page 18 3. Select General Settings. 4. Select Basic Settings. 5. Select Date/Time Settings.
  • Page 19: Using Presets

    You see a screen like this: 6. Select Daylight Saving Time. 7. Select the setting that applies to your area: • Winter: it is winter or your region does not use Daylight Saving Time (DST) • Summer: it is spring or summer and your region uses Daylight Saving Time (DST) Note: If your region uses Daylight Saving Time (DST), you must change this setting to match the season.
  • Page 20 1. Press the home button, if necessary. 2. Press the preset button. You see a screen like this: 3. Select Add New. 4. Select the function for which you want to set up a preset. You see the main screen for that function, such as the Copy screen: 5.
  • Page 21 You see a screen like this: 6. Select Name. You see a screen like this: 7. Use the displayed keyboard to enter a name for the preset and select OK. 8. Select OK. When you copy, fax, or scan, you can use the preset by pressing the preset button and selecting your preset name from the list.
  • Page 22: Changing Lcd Screen Language

    Parent topic: Using the Control Panel Related tasks Entering Characters on the LCD Screen Changing LCD Screen Language You can change the language used on the LCD screen. 1. Press the home button, if necessary. 2. Select Settings. 3. Select General Settings. You see a screen like this: 4.
  • Page 23: Adjusting The Screen Brightness

    3. Select General Settings. You see a screen like this: 4. Select Basic Settings. 5. Select Sound. 6. Select Normal Mode or Quiet Mode. Note: Press the icon on the home screen to switch between Normal Mode and Quiet Mode. 7.
  • Page 24: Turning Off The Operation Time Out Setting

    2. Select Settings. 3. Select General Settings. You see a screen like this: 4. Select Basic Settings. 5. Select LCD Brightness. 6. Press the – or + icons to decrease or increase the brightness. 7. Select OK to exit. Parent topic: Using the Control Panel Turning Off the Operation Time Out Setting The Operation Time Out setting causes the LCD screen to return to the Home screen after a few minutes...
  • Page 25: Preventing Pc Connection Via Usb

    You see a screen like this: 4. Select Basic Settings. 5. Scroll down and set Operation Time Out to Off. Parent topic: Using the Control Panel Preventing PC Connection via USB You can disable access from a USB-connected computer. This restricts non-network access to the product and protects the security of confidential scanned documents.
  • Page 26 You see a screen like this: 4. Select Printer Settings. You see a screen like this: 5. Scroll down and select PC Connection via USB. 6. Select Disable. Parent topic: Using the Control Panel...
  • Page 27: Product Parts Locations

    Product Parts Locations See these sections to identify the parts on your product. Product Parts - Front Product Parts - Inside Product Parts - Back Parent topic: Product Basics Product Parts - Front Automatic Document Feeder (ADF) cover ADF input tray ADF edge guides ADF document support ADF output tray...
  • Page 28 Paper cassette 2 (WF-3730/WF-4730 Series) Output tray Paper cassette edge guides Paper cassette Parent topic: Product Parts Locations...
  • Page 29: Product Parts - Inside

    Product Parts - Inside Document cover Scanner glass Control panel...
  • Page 30 USB Type A port for external devices Scanner unit Ink cartridge holder (do not remove) Parent topic: Product Parts Locations...
  • Page 31: Product Parts - Back

    USB port AC inlet LINE port EXT port Parent topic: Product Parts Locations Checking for Software Updates It's a good idea to check Epson's support website occasionally for free updates to your product software. Visit epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean) and select your product.
  • Page 32: Using Power Saving Settings

    Software program group, accessible by the Start button, or on the Start or Apps screens, depending on your version of Windows. • OS X: You can manually update the software by opening the Applications > Epson Software folder and selecting EPSON Software Updater.
  • Page 33 You see a screen like this: 4. Select Basic Settings. 5. Select Sleep Timer. You see a screen like this: 6. Do one of the following: • Press the – or + icon to decrease or increase the number of minutes.
  • Page 34: Changing The Power Off Timer Settings

    5. Select Power Off Timer, then select a time period between 30minutes and 12h (12 hours). Parent topic: Using Power Saving Settings Epson Connect Solutions for Smartphones, Tablets, and More Use your smartphone, tablet, or computer to print and scan documents, photos, emails, and web pages from your home, office, or even across the globe.
  • Page 35: Setting Up Epson Connect Services

    Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S; you must obtain software only from the Windows Store.
  • Page 36 4. Select Web Service Settings. 5. Select Epson Connect Services You see a screen like this: 6. Select Register. 7. Follow the instructions on the screen to activate your product's email address. Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More...
  • Page 37: Using Epson Email Print

    Wi-Fi or Wired Networking Using Epson Email Print With Epson Email Print, you can print from any device that can send email, such as your smartphone, tablet, or laptop. Just activate your product's unique email address. When you want to print, attach a PDF, Microsoft Office document, or photo to an email and send it to your product.
  • Page 38: Using Epson Remote Print

    Using Epson Scan to Cloud The Epson Scan to Cloud service allows you to scan and send a file as an email or upload it to an online service directly from your Epson product. Register an email address or online services such as Box, DropBox, Evernote, or Google Drive with your Epson Connect account.
  • Page 39: Using Airprint

    6. Now you are ready to use Scan to Cloud. Select the setting for scanning to Scan to Cloud on your Epson product control panel. Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More Related topics Wi-Fi or Wired Networking...
  • Page 40: Using Google Cloud Print

    Wi-Fi or Wired Networking Using Google Cloud Print With a Google Account, you can print from your Apple or Android device to your Epson product. You can also print from Chromebooks and the Google Chrome browser without drivers or cables.
  • Page 41: Android Printing Using The Epson Print Enabler

    Android Printing Using the Epson Print Enabler You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet (Android v4.4 or later). With a few taps, your Android device will discover your nearby Epson product and print.
  • Page 42: Using Windows 10 Mobile Printing

    There is no software to download, no drivers to install, and no cables to connect. Look for the print option in your Windows 10 application to send whatever is on the screen to an Epson product. 1. Connect your Epson product to your wireless network. See the link below.
  • Page 43: Printing And Scanning With Nfc From Your Android Device

    Printing and Scanning with NFC from Your Android Device You can easily connect your Android 4.0 or later device to your product using NFC (Near Field Communication). Once connected, you can print and scan using Epson iPrint. 1. Make sure Epson iPrint is installed on your Android device.
  • Page 44 Epson iPrint opens on your device. Note: If you do not have Epson iPrint installed, the app store page for the Epson iPrint app opens on your device. Install Epson iPrint and repeat this step. 5. Touch the NFC antenna of your Android device to the product NFC tag on your product again.
  • Page 45: Wi-Fi Or Wired Networking

    Wi-Fi or Wired Networking See these sections to use your product on a Wi-Fi or wired network. Wi-Fi Infrastructure Mode Setup Wi-Fi Direct Mode Setup Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet Printing a Network Connection Report Configuring Email Server Settings Changing or Updating Network Connections Wi-Fi Infrastructure Mode Setup You can set up your product to communicate with your computer using a wireless router or access point.
  • Page 46: Selecting Wireless Network Settings From The Control Panel

    Epson website. The installer program guides you through network setup. Note: Breakdown or repair of this product may cause loss of fax and network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your fax and network data and settings.
  • Page 47 You see a screen like this: 3. Select Wi-Fi (Recommended). 4. Select Start Setup or Change Settings. 5. Select Wi-Fi Setup Wizard. 6. Select the name of your wireless network or select Enter Manually to enter the name manually. Use the displayed keypad to enter your network name.
  • Page 48 Note: The network name and password are case sensitive. Be sure to correctly enter uppercase and lowercase letters, and numeric or special characters. • To move the cursor, press the left or right arrows. • To change the case of letters, press •...
  • Page 49: Wi-Fi Direct Mode Setup

    You can set up your product to communicate directly with your computer or another device without requiring a wireless router or access point. In Wi-Fi Direct Mode, the product itself acts as a network access point for up to 4 devices. Epson product Computer with a wireless interface Other wireless device...
  • Page 50 You see a screen like this: 3. Select Wi-Fi Direct. 4. Scroll down and select Start Setup. 5. Select Start Setup again. You see a screen like this: 6. Use your computer or wireless device to select the Wi-Fi network name (SSID) displayed on the LCD screen, then enter the password shown.
  • Page 51: Wi-Fi Protected Setup (Wps)

    7. Press the home button to exit. You see the icon on the LCD screen and should be able to connect to your product directly from your computer or device, and then print. If you are printing from a computer, make sure you installed the network software as described on the Start Here sheet.
  • Page 52: Printing A Network Status Sheet

    You see a screen like this: 3. Select Wi-Fi (Recommended). 4. Select Push Button Setup (WPS). 5. Follow the instructions on the LCD screen to complete WPS setup. 6. Press the home button to exit. You see the icon on the LCD screen and should be able to connect to your product directly from your computer or device, and then print.
  • Page 53: Printing A Network Connection Report

    You see a screen like this: 4. Select Network Settings. 5. Select Network Status. 6. Select Print Status Sheet. 7. Select Print. Examine the settings shown on the network status sheet to diagnose any problems you have. Parent topic: Wi-Fi or Wired Networking Printing a Network Connection Report You can print a network connection report to view solutions to any problems you may have using your product on a network.
  • Page 54 You see a screen like this: 4. Select Network Settings. 5. Select Connection Check. 6. Select Print Check Report. 7. Select Print. Examine the error codes and solutions shown on the network connection report. Network Connection Report Codes and Messages Parent topic: Wi-Fi or Wired Networking...
  • Page 55: Network Connection Report Codes And Messages

    Network Connection Report Codes and Messages Check the error codes and messages on the network connection report to solve problems you may encounter with network connections. The tables here list solutions to problems based on the error codes and messages that may appear on the top of the report. Error code Message Note: Error codes and messages listed here may not all apply to your product.
  • Page 56 Error code and message Solution E2, E3, or E7 Check the following: No wireless network names (SSID) found. • Make sure your router or access point is turned on, and Confirm that the router/access point is is correctly connected to your computer or network turned on and the wireless network (SSID) device.
  • Page 57 Error code and message Solution If the security on your router or access point is not one of the following types, change the type of security on your Security mode (e.g. WEP, WPA) does not router or access point and reset your product's network match the current setting of the printer.
  • Page 58 Error code and message Solution Make sure your computer or network device are turned on. Also make sure that you can access the internet and Confirm the connection and network setup other devices on the same network from the devices you of the PC or other device.
  • Page 59 Error code and message Solution Make sure other devices on the network are turned on and do the following: Confirm the following • Make sure the IP address, subnet mask, and default -Entered security key/password is correct gateway addresses are correct, if you are entering them -Index of the security key/password is set to manually.
  • Page 60: Configuring Email Server Settings

    Network Environment Messages Message Solution The same SSID may be set on several Check the settings on your router and other access points access points. to make sure each one uses a different SSID. The Wi-Fi environment needs to be Move your product closer to your router or access point, improved.
  • Page 61 You see a screen like this: 4. Select Network Settings. 5. Scroll down and select Advanced. 6. Select Email Server. 7. Select Server Settings. You see a screen like this:...
  • Page 62: Email Server Settings

    8. Select one of the options shown above, then select the settings you want to use. Contact your email provider if necessary to confirm the authentication method for the email server. Note: You may need to try more than one authentication method, as some email providers have more than one way to access their servers.
  • Page 63: Changing Or Updating Network Connections

    Setting name Available options Description Secure None Selects the encryption protocol used by the email server. Connection Used with the SMTP-AUTH or Off authentication methods. STARTTLS SSL/TLS Parent topic: Configuring Email Server Settings Changing or Updating Network Connections See these sections to change or update how your product connects to a network. Accessing the Web Config Utility Changing a USB Connection to a Wi-Fi Connection Changing a Wi-Fi Connection to a Wired Network Connection...
  • Page 64: Changing A Usb Connection To A Wi-Fi Connection

    Wi-Fi connection. 1. Disconnect the USB cable from your product. 2. Uninstall your product software. 3. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic: Changing or Updating Network Connections...
  • Page 65: Disabling Wi-Fi Features

    1. Do one of the following: • Windows: Uninstall your product software. • Mac: Go to the next step. 2. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic:...
  • Page 66 4. Select Change Settings. 5. Select Others. 6. Select Disable Wi-Fi. 7. Select Yes to disable Wi-Fi. Parent topic: Changing or Updating Network Connections...
  • Page 67: Loading Paper

    Note: Your product may look different from the illustrations in this guide, but the instructions are the same. Loading Paper in the Cassette Compatible Epson Papers Paper or Media Type Settings - Printing Software Selecting the Paper Settings for Each Source - Control Panel...
  • Page 68 1. Pull out the paper cassette. 2. Slide the edge guides outward.
  • Page 69 Note: If you are using legal-size paper or larger, press the button and extend the paper cassette. 3. Slide the front edge guide to your paper size.
  • Page 70 4. Do one of the following: • Insert paper in the cassette with the glossy or printable side facedown and slide it against the front edge guide. Note: Make sure the paper is loaded against the front edge guide and not sticking out from the rear of the cassette.
  • Page 71 • Load a sheet of loose-leaf or other paper with holes as shown. Note: Do not select automatic 2-sided printing for this type of paper and do not print over the holes. Select Letterhead or Preprinted as the paper type setting. 5.
  • Page 72 6. Keep the cassette flat as you insert it. Note: The paper may slide forward slightly as you insert the cassette. This is normal. 7. If prompted by the product's LCD screen, select the size and type of the paper you loaded and select Close.
  • Page 73 8. Extend the output tray and open its extension. Note: Do not remove or insert the paper cassette during printing. Always follow these paper loading guidelines: • Load only the recommended number of sheets. • Load paper short edge first and printable side facedown. •...
  • Page 74: Paper Loading Capacity

    B6 (5 × 7.2 inches [128 × 182 mm]) Pre-printed paper size: up to the line indicated by the triangle mark Legal (8.5 × 14 inches [216 × 356 mm]) size: 30 sheets Epson Bright White Paper 200 sheets Epson Presentation Paper Matte 80 sheets —...
  • Page 75: Double-Sided Printing Capacity

    Colored paper (4.1 × 5.8 inches [105 × 148 mm]), Pre-printed B6 (5 × 7.2 inches [128 × 182 mm]) paper High quality plain paper Epson Bright Letter (8.5 × 11 inches 200 sheets White Paper [216 × 279 mm])
  • Page 76: Borderless Paper Type Compatibility

    You can print borderless photos on compatible paper types in compatible sizes: Borderless Paper Types • Epson Photo Paper Glossy • Epson Premium Photo Paper Glossy • Epson Ultra Premium Photo Paper Glossy • Epson Premium Photo Paper Semi-gloss • Epson Presentation Paper Matte...
  • Page 77: Compatible Epson Papers

    (U.S. sales), epson.ca (Canadian sales), or epson.com.jm (Caribbean sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Paper Type Size Part number Sheet count Epson Bright White Paper Letter (8.5 ×...
  • Page 78: Paper Or Media Type Settings - Printing Software

    8 × 10 inches (203 × 254 mm) S041465 Letter (8.5 × 11 inches S042183 [216 × 279 mm]) S041667 Epson Ultra Premium Photo Paper 4 × 6 inches (102 × 152 mm) S042181 Glossy S042174 5 × 7 inches (127 × 178 mm) S041945 8 ×...
  • Page 79: Selecting The Paper Settings For Each Source - Control Panel

    Pre-printed paper Preprinted High-quality plain paper High-quality plain paper Envelopes Envelope Epson Ultra Premium Photo Paper Glossy Ultra Premium Photo Paper Glossy Epson Premium Photo Paper Glossy Premium Photo Paper Glossy Epson Photo Paper Glossy Photo Paper Glossy Epson Premium Photo Paper Semi-gloss...
  • Page 80: Paper Type Settings - Control Panel

    Parent topic: Loading Paper Paper Type Settings - Control Panel Select a Paper Type setting that matches the paper you loaded. Paper type loaded Paper Type setting Plain paper Plain Paper Epson Bright White Paper Letterhead paper Letterhead Recycled paper Recycled...
  • Page 81: Selecting The Default Paper Source Settings

    Color Pre-printed paper Preprinted High-quality plain paper High Quality Plain Paper Envelopes Envelope Epson Ultra Premium Photo Paper Glossy Ultra Glossy Epson Premium Photo Paper Glossy Prem. Glossy Epson Photo Paper Glossy Glossy Epson Premium Photo Paper Semi-gloss Prem. Semi-Gloss Epson Presentation Paper Matte Prem.
  • Page 82: Paper Source Settings Options

    3. Select one of these Auto Error Resolver options: • Turn on this setting to display a warning and print single-sided when a 2-sided printing error occurs, or to print only what the printer could process when a memory full error occurs. •...
  • Page 83: Universal Print Settings Options

    1. Press the home button, if necessary. 2. Select Settings > General Settings > Printer Settings > Universal Print Settings. You see this screen: 3. Adjust the settings as necessary. 4. When you are finished, press the home button to exit. Universal Print Settings Options Parent topic: Loading Paper...
  • Page 84 Universal Print Available settings Description Settings option Check Paper Select On to check the paper width before printing. This Width prevents printing beyond the edges of the paper when the paper size settings are incorrect, but may reduce the printing speed. Skip Blank Page On Select On to skip printing of blank pages automatically Parent topic:...
  • Page 85: Placing Originals On The Product

    Placing Originals on the Product Follow the instructions here to place your original documents or photos on the product. Caution: Do not place anything on top of your product or use its cover as a writing surface to avoid damaging it. Placing Originals on the Scanner Glass Placing Originals in the Automatic Document Feeder Placing Originals on the Scanner Glass...
  • Page 86 1. Open the document cover.
  • Page 87 2. Place your original facedown on the scanner glass with the top facing into the corner. Slide the original to the edges of the indicated corner. Note: The edges of your original may be cropped by 0.06 inch (1.5 mm) from the edge of the scanner glass.
  • Page 88: Placing Originals In The Automatic Document Feeder

    Placing Originals in the Automatic Document Feeder You can place single- or multi-page original documents in the Automatic Document Feeder (ADF). Make sure the originals meet the Automatic Document Feeder specifications before loading them. Caution: Make sure your originals are not creased or folded, and do not contain holes, staples, tape, or other materials that could obstruct the feeder.
  • Page 89 2. Fan your stack of originals and tap them gently on a flat surface to even the edges. 3. Insert the originals into the ADF faceup and top-edge first. The ADF icon on the Copy, Scan, and Fax screens lights up.
  • Page 90: Adf Original Document Specifications

    4. Slide the ADF edge guide against the originals, but not too tightly. ADF Original Document Specifications Parent topic: Placing Originals on the Product Related topics Copying Faxing Scanning ADF Original Document Specifications You can load original documents that meet these specifications in the ADF.
  • Page 91 Paper type Paper size Paper weight Loading capacity Plain paper Letter (8.5 × 11 inches 17 to 24 lb Approximately 35 sheets [216 × 279 mm]) (64 to 95 g/m²) (Legal size: 10 sheets) Legal (8.5 × 14 inches [216 × 356 mm]) A4 (8.3 ×...
  • Page 92: Copying

    Copying Options Copying Documents or Photos You can copy documents or photos onto various sizes and types of paper, including Epson special papers. 1. Place your original document or photo on the scanner glass, or place multi-page documents in the ADF.
  • Page 93: Copying Options

    10. When you are ready to copy, press the Copy icon. Note: To cancel printing, select Cancel. Parent topic: Copying Related references Copying Options Compatible Epson Papers Related tasks Using Presets Loading Paper in the Cassette Related topics Placing Originals on the Product Copying Options Select the copying options you want to use for your copies.
  • Page 94 Advanced Settings Copying option Available settings Description Paper Setting Various sources Select the paper source that you want to use. If you select Auto, paper is fed automatically depending on the paper settings you selected for the paper sources. Reduce/Enlarge 100% Copies the original at its full size Auto Fit Page...
  • Page 95 Copying option Available settings Description ID Card Copy Select On to copy both sides of an ID card onto one side of a sheet of paper Borderless Copy Off Adjusts the amount to expand the original photo when printing borderless photos Standard Medium Minimum...
  • Page 96: Printing From A Computer

    You can print with your product using any Windows application, as described in these sections. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
  • Page 97: Selecting Basic Print Settings - Windows

    Selecting Basic Print Settings - Windows Select the basic settings for the document or photo you want to print. 1. Open a photo or document for printing. 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command.
  • Page 98 4. For the Paper Source setting (WF-3730/WF-4730 Series), select where you loaded the paper you want to print on. 5. Select the size of the paper you loaded as the Document Size setting. Note: You can also select the User-Defined setting to create a custom paper size. 6.
  • Page 99: Paper Source Options - Windows

    16. To reduce noise during printing when you select Plain Paper/Bright White Paper, select On in the Quiet Mode menu. Note: Enabling Quiet Mode may reduce printing speed. Paper Source Options - Windows Print Quality Options - Windows Multi-Page Printing Options - Windows Parent topic: Printing with Windows Related tasks...
  • Page 100: Multi-Page Printing Options - Windows

    Multi-Page Printing Options - Windows You can select any of the available options in the Multi-Page menu to set up your multi-page print job. 2-Up and 4-Up Prints 2 or 4 pages on one sheet of paper. Click the Page Order button to select page layout and border options.
  • Page 101 You see this window: 3. Select the double-sided printing options you want to use. 4. Click OK to return to the Main tab.
  • Page 102 5. Click the Print Density button. You see this window: 6. Select the type of document you are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type. 7. If necessary, select the Adjustments options you want to use. 8.
  • Page 103: Double-Sided Printing Options - Windows

    Double-sided Printing Options - Windows You can select any of the available options on the 2-Sided Printing Settings window to set up your double-sided print job. Binding Edge Options Select a setting that orients double-sided print binding in the desired direction. Binding Margin Options Select options that define a wider margin to allow for binding.
  • Page 104: Selecting Additional Layout And Print Options - Windows

    Selecting Additional Layout and Print Options - Windows You can select a variety of additional layout and printing options for your document or photo on the More Options tab. 1. To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select one of these sizing options: •...
  • Page 105 • Select Custom and click the Advanced button to manually adjust the color correction settings or turn off color management in your printer software. • Select Image Options to access additional settings for improving printed images. Note: You can also select Color Universal Print settings. 3.
  • Page 106: Custom Color Correction Options - Windows

    Custom Color Correction Options - Windows You can select any of the available options in the Color Correction window to customize the image colors for your print job. Color Controls Lets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, and Density, and individual color tones.
  • Page 107: Image Options And Additional Settings - Windows

    Lets you manage color using installed color printing profiles. No Color Adjustment Turns off color management in your printer software so you can manage color using only your application software. Parent topic: Selecting Additional Layout and Print Options - Windows Image Options and Additional Settings - Windows You can select any of the Image Options and Additional Settings to customize your print.
  • Page 108: Header/Footer Settings - Windows

    High Speed Speeds up printing but may reduce print quality. Mirror Image Flips the printed image left to right. Parent topic: Selecting Additional Layout and Print Options - Windows Header/Footer Settings - Windows You can select any of the Header/Footer Settings options to add headers or footers when you print. The items are available to print at the top or bottom of your pages, in either the left, right, or center of the page.
  • Page 109: Selecting A Printing Preset - Windows

    Selecting a Printing Preset - Windows For quick access to common groups of print settings, you can select a printing preset on the Main or More Options tab. Note: You can create your own preset by clicking the Add/Remove Presets button. 1.
  • Page 110: Selecting Extended Settings - Windows

    3. Click on a preset to change its settings, or use any of the available options on the screen to control your printing presets. 4. To choose a preset for printing, select it. 5. Click OK. Parent topic: Printing with Windows Selecting Extended Settings - Windows You can select additional settings that apply to all the print jobs you send to your product.
  • Page 111: Extended Settings - Windows

    Printing with Windows Extended Settings - Windows You can select from these settings on the Extended Settings window. Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues. Check Paper Width Before Printing Prevents printing beyond the edges of the paper if the paper size setting is incorrect; may reduce print speed.
  • Page 112: Printing Your Document Or Photo - Windows

    Separator Page Before each document, prints a separator page containing the title, user, date, and time. Remove white borders Removes white margins that may appear when you print borderless photos. Always Spool RAW Datatype Increases print speed and may solve other printing problems. Page Rendering Mode Increases print speed when printing is extremely slow or the print head stops during printing.
  • Page 113: Locking Printer Settings - Windows

    You see your application's Print window, such as this one: 2. Click OK or Print to start printing. Parent topic: Printing with Windows Locking Printer Settings - Windows Windows administrators can lock access to some printer settings to prevent unauthorized changes. 1.
  • Page 114 • Windows Vista: Click and select Control Panel. Click Printer under Hardware and Sound, then right-click your product and select Properties. • Windows XP: Click Start and select Printers and Faxes. Right-click your product and select Properties. 2. Click the Optional Settings tab. Note: You can prevent access to the Optional Settings tab by changing the user or group permissions in the Security tab.
  • Page 115: Locked Setting Options

    Locked Setting Options Parent topic: Printing with Windows Locked Setting Options Select the options you want to use for any locked print settings. Setting Options Description Anti-Copy Various data items Lets you select the data to use for the pattern or prohibit anti- Pattern copy patterns Add/Delete...
  • Page 116: Selecting Default Print Settings - Windows

    Selecting Default Print Settings - Windows When you change your print settings in a program, the changes apply only while you are printing in that program session. If you want to change the print settings you use in all your Windows programs, you can select new default print settings.
  • Page 117: Changing The Language Of The Printer Software Screens

    Changing the Language of the Printer Software Screens Parent topic: Printing with Windows Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software screens. 1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click 2.
  • Page 118: Changing Automatic Update Options

    5. Click OK to close the printer software window. The printer software screens appear in the language you selected the next time you access them. Parent topic: Selecting Default Print Settings - Windows Changing Automatic Update Options Your printer software for Windows automatically checks for updates to the product software. You can change how often the software checks for updates or disable this feature.
  • Page 119: Printing On A Mac

    You can print with your product using any Mac printing program, as described in these sections. Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. Selecting Basic Print Settings - Mac...
  • Page 120 You see the expanded printer settings window for your product: Note: The print window may look different, depending on the Mac OS version and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing.
  • Page 121 7. Select any application-specific settings that appear on the screen, such as those shown in the image above for the Preview application. 8. Select Print Settings or Printer Features from the pop-up menu. You see these settings:...
  • Page 122: Paper Source Options - Mac

    9. Select the Paper Source you wish to print from. (WF-3730/WF-4730 Series) 10. Select the type of paper you loaded as the Media Type setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details.
  • Page 123: Print Options - Mac

    Normal For everyday text and image printing. Fine For text and graphics with good quality and print speed. Best Quality For the best print quality, but the slowest print speed. Parent topic: Selecting Basic Print Settings - Mac Print Options - Mac You can select any of the print options to customize your print.
  • Page 124: Selecting Print Layout Options - Mac

    select a custom setting to create a custom paper size, but the Quality setting will be limited to Normal. Note: You must select a compatible borderless paper type and size to print without borders. Check the borderless paper compatibility list for details. 2.
  • Page 125: Selecting Double-Sided Printing Settings - Mac

    • To invert or flip the printed image, select the Reverse page orientation or Flip horizontally settings. Parent topic: Printing on a Mac Selecting Double-sided Printing Settings - Mac You can print on both sides of the paper by selecting Two-sided Printing Settings from the pop-up menu on the print window.
  • Page 126: Double-Sided Printing Options And Adjustments - Mac

    2. Select the type of document you are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type. 3. If necessary, customize the Adjustments settings as instructed on the screen. 4. Print a test copy of your double-sided document to test the selected settings. 5.
  • Page 127: Managing Color - Mac

    Short-Edge binding Orients double-sided printed pages to be bound on the short edge of the paper. Print Density Sets the level of ink coverage for double-sided printing. Increased Ink Drying Time Sets the amount of time required for drying ink after printing on one side of the paper before printing the other side in double-sided printing.
  • Page 128: Color Matching And Color Options - Mac

    Color Matching and Color Options - Mac You can select from these settings on the Color Matching and Color Options menus. Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer software or turn off color management. ColorSync Prints using standard color profiles for your product and paper to help match image colors.
  • Page 129: Selecting Printing Preferences - Mac

    Note: An ICC profile is required if color management is turned off. Parent topic: Managing Color - Mac Selecting Printing Preferences - Mac You can select printing preferences that apply to all the print jobs you send to your product. 1.
  • Page 130: Printing Preferences - Mac

    Printing Preferences - Mac You can select from these settings on the Options or Driver tab. Thick Paper and Envelopes Prevents ink from smearing when you print on envelopes or other thick paper. Skip Blank Page Ensures that your product does not print pages that contain no text or images. Quiet Mode Lessens noise during printing when you select Plain Paper/Bright White Paper as the paper Type or Media Type setting.
  • Page 131: Checking Print Status - Mac

    Click Print at the bottom of the print window. Checking Print Status - Mac Parent topic: Printing on a Mac Checking Print Status - Mac During printing, you can view the progress of your print job, control printing, and check ink status. 1.
  • Page 132: Printing From A Chromebook

    With a Google Account, you can print from a Chromebook without drivers or cables. 1. Connect your Epson product to your wireless network. See the link below. 2. Turn on your Chromebook and connect it to the same wireless network as your product.
  • Page 133: Cancelling Printing Using The Product

    Your product is now linked to your Google Account and can be accessed from any Chromebook where you are logged in, as long as you have Internet access. Visit Epson Support for Google Cloud Print (U.S) Epson Support for Google Cloud Print...
  • Page 134: Scanning

    Starting a Scan Using the Product Control Panel Setting Up and Scanning to a Network Folder or FTP Server Changing Default Scan Job Settings Starting a Scan Using the Epson Scan 2 Icon Starting a Scan from a Scanning Program Starting a Scan from a Smart Device...
  • Page 135 • Memory Device saves your scan file on a USB device and lets you select the file format, quality, and other settings. • Cloud sends your scanned files to a destination that you have registered with Epson Connect. • Computer (WSD) lets you manage network scanning in Windows 10, Windows 8.x, Windows 7, or Windows Vista (English only).
  • Page 136: Scanning To Email

    Related tasks Using Epson Scan to Cloud Entering Characters on the LCD Screen Using Presets Related topics Setting Up and Scanning to a Network Folder or FTP Server Placing Originals on the Product Scanning to Email You can scan an original and email the scanned file using your product's control panel. You need to have a preconfigured email server before you can scan to email.
  • Page 137 4. Select Email. Note: If you have not configured an email server, you are prompted to setup the server. Select Proceed to open the server settings screen or select Done to continue. You see a screen like this: 5. Do one of the following: •...
  • Page 138: Scanning To A Connected Computer

    Event Manager and automatically scan using those settings on your product control panel. Note: Be sure you have installed Epson Scan 2 and Event Manager on your computer before scanning to your computer. 1. Place your original on the product for scanning.
  • Page 139 4. Select Computer. You see a screen like this: 5. Select OK to close the information screen, if necessary. 6. Select Select a computer and choose one of the following options: • If your computer is connected to your product over a network, select a connected computer from the displayed list.
  • Page 140: Setting Up A Wsd Port (Windows 7/Windows Vista)

    Related tasks Changing Default Scan Job Settings Entering Characters on the LCD Screen Selecting the Date and Time Related topics Placing Originals on the Product Setting Up a WSD Port (Windows 7/Windows Vista) You can scan to a networked Windows computer using WSD (Web Services for Devices). You must first set up a WSD port on your Windows 7 or Windows Vista system (the port is set up automatically on Windows 10 and Windows 8.x).
  • Page 141: Control Panel Scanning Options

    Parent topic: Starting a Scan Using the Product Control Panel Control Panel Scanning Options Select the options you want to use for scanning. Note: Not all options or settings may be available, depending on the Scan to option selected. Scan to setting Available options Description Edit Location...
  • Page 142 Scan to setting Available options Description Scan Area Letter Select the page size for documents, then select the orientation of the original Legal Half Letter Envelope #10 5 × 7 4 × 6 8 × 10 Auto Cropping Select for photos with dark edges Max Area Select for most photos Original Type...
  • Page 143: Setting Up And Scanning To A Network Folder Or Ftp Server

    Parent topic: Starting a Scan Using the Product Control Panel Setting Up and Scanning to a Network Folder or FTP Server Before you can scan to a network folder on your computer or on an FTP server, you need to create a shared folder and optionally register its location to your product's contact list.
  • Page 144 • Windows 7: Click , right-click Computer, and select Properties. Check the Computer Name listed for your computer on the System window. Note: The settings in these steps may vary, depending on your version of Windows. See Windows Help for details on your operating system. 2.
  • Page 145: Registering Contacts For Email, Network, Or Ftp Scanning - Control Panel

    11. Select the Security tab and check that the Group or user names list at the top includes the current computer user and the administrators who can now access the folder. 12. Select the Sharing tab again and write down the Network Path listed under Network File and Folder Sharing at the top.
  • Page 146: Registering Contacts For Network Folder Or Ftp Scanning - Web Config

    Enter the folder path name for the Location setting in one of the following formats depending on the Communication Mode setting you selected: • SMB: \\host_name\folder • FTP: ftp://host_name/folder_name • For a network folder or FTP location with a password, select the User Name field and use the displayed keyboard to enter the user name.
  • Page 147: Scanning To A Network Folder Or Ftp Server

    6. Select Network Folder (SMB) or FTP as the Type setting. 7. Enter the following information for the contact: • Name: The name to display in your product's contact list. • Index Word: Enter a word to identify this entry when searching for it (up to 30 characters). This field is optional.
  • Page 148 2. Press the home button, if necessary. 3. Select Scan. You see a screen like this: 4. Select Network Folder/FTP. You see a screen like this: 5. Do one of the following: • Select Contacts and choose a saved location from the Contacts list.
  • Page 149 • Select Keyboard, then select the Communication Mode field and select Network Folder (SMB) or FTP. Then select the Location field and enter the folder location, and press OK. Enter the folder path name for the Location setting in one of the following formats depending on the Communication Mode setting you selected: •...
  • Page 150: Changing Default Scan Job Settings

    Starting a Scan Starting a Scan Using the Epson Scan 2 Icon You can start the Epson Scan 2 program to select scan settings, scan, and save the scanned image to a file. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section.
  • Page 151 • Windows (other versions): Click or Start, and select All Programs or Programs. Select EPSON > Epson Scan 2 > Epson Scan 2. • Mac: Open the Applications folder, open the Epson Software folder, and select Epson Scan 2.
  • Page 152 You see an Epson Scan 2 window like this:...
  • Page 153: Starting A Scan From A Scanning Program

    Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
  • Page 154 You see an Epson Scan 2 window like this:...
  • Page 155: Starting A Scan From A Smart Device

    Starting a Scan Starting a Scan from a Smart Device You can start a scan from a smart device using the Epson iPrint app. You can save the scanned document to your device or a cloud service, e-mail it, or print it.
  • Page 156 You see this window:...
  • Page 157 5. Select the Resolution setting you want to use for your scan. 6. Click the Preview button. Epson Scan 2 previews your original and displays the results in the Epson Scan 2 window. 7. Reinsert your original into the ADF, if necessary.
  • Page 158: Additional Scanning Settings - Main Settings Tab

    Scanning Additional Scanning Settings - Main Settings Tab You can select these additional scanning settings on the Epson Scan 2 Main Settings tab. Not all adjustment settings may be available, depending on other settings you have chosen. Dual Image Output Scans the original image twice using different output settings (Windows only).
  • Page 159: Saving Scanned Documents As A Searchable Pdf Using Epson Scan 2

    Optical Character Recognition (OCR) and then embedded in the scanned original. Note: The required Epson Scan 2 OCR Component is installed automatically when you install your product software as instructed on the Start Here sheet. If you install your scanner software programs individually, be sure to also install this component if you want to perform OCR.
  • Page 160 10. Make sure the language used in the document text is selected as the Text Language setting. 11. Click OK. 12. Confirm the File Name setting and select a Folder setting for your document. 13. Click Scan. The scanned image is saved as a searchable PDF. Parent topic: Scanning in Epson Scan 2...
  • Page 161: Image Format Options

    Image Format Options You can select different image formats and related options. For details on available options, click the ? icon on the Epson Scan 2 Image Format Options window. Not all image formats have options. Bitmap (*.bmp) A standard image file format for most Windows programs.
  • Page 162 If you plan to enlarge a scanned image so you can print it at a larger size, you may need to increase the resolution from the default resolution set by Epson Scan 2. Follow these guidelines to determine the resolution setting you need: •...
  • Page 163: Faxing

    Faxing See these sections to fax using your product. Note: This product allows you to store names, telephone numbers, and fax data in its memory even when the power is turned off. Make sure you restore all of the default settings if you give away or dispose of the product.
  • Page 164 1. Connect a phone cable to your telephone wall jack and to the LINE port on your product. Note: If you have a DSL or ISDN connection, you must connect the appropriate DSL filter, or ISDN terminal adapter or router to the wall jack to be able to use the line for faxing or voice calls using your product.
  • Page 165 2. If you are connecting a telephone or answering machine to your product using a second phone cable, remove the cap from the EXT port on your product. 3. Connect a second phone cable to your telephone or answering machine and to the EXT port on your product.
  • Page 166: Setting Up Fax Features

    Any phone or answering machine must be connected to the EXT port for your product to detect an incoming fax call when the phone is picked up. Epson cannot guarantee compatibility with VoIP, cable phone systems, or fiberoptic digital services such as FIOS.
  • Page 167 2. Select Settings. 3. Select General Settings. 4. Scroll down and select Fax Settings. 5. Scroll down and select Fax Setting Wizard. The Fax Setting Wizard screen appears. 6. Select Proceed. 7. On the Fax Header screen, use the displayed keypad to enter the sender name for your fax source, such as your name or a business name.
  • Page 168: Selecting The Line Type

    fax calls. Select the ring pattern assigned to fax calls in the Distinctive Ring Setting. If you select On or a ring pattern other than All, Receive Mode is automatically set to Auto. 10. On the Receive Mode Setting screen, do one of the following: •...
  • Page 169 3. Select General Settings. 4. Scroll down and select Fax Settings. 5. Select Basic Settings. 6. Select Line Type. 7. Select PBX. You see a screen like this: 8. Set the switch to Use to activate the setting.
  • Page 170: Setting The Number Of Rings To Answer

    9. Select Access Code. 10. Use the displayed keypad to enter the access code, such as 9, and select OK. 11. Select OK to exit. Parent topic: Setting Up Basic Fax Features Setting the Number of Rings to Answer If you connect an external answering machine and select to receive faxes automatically, make sure the Rings to Answer setting is correct.
  • Page 171: Selecting Advanced Fax Settings

    6. Select Rings to Answer. 7. Select the number of rings and select OK. Make sure to select a number higher than the number of rings your answering machine is set to for answering a call. Note: An answering machine picks up every call faster than the product, but the product can detect fax tones and start receiving faxes.
  • Page 172 3. Select General Settings 4. Scroll down and select Fax Settings. You see a screen like this: 5. Select the group of settings you want to change. Print Settings - Fax Basic Settings - Fax Security Settings - Fax...
  • Page 173: Print Settings - Fax

    Parent topic: Setting Up Fax Features Print Settings - Fax Set the print options you want to use for incoming faxes in the Receive Settings > Print Settings menu. Setting Options Description Auto Reduction Select to reduce the size of large received faxes to fit on the paper size in the selected paper source.
  • Page 174: Basic Settings - Fax

    Setting Options Description Print Suspend Time Select On to set a time period to stop automatic printing of faxes or reports and save received faxes in the product’s memory. (Make sure there is enough Time to Stop free memory before using this function.) Time to Restart Quiet Mode Select On to reduce noise during printing.
  • Page 175 Setting Options Description Line Type PSTN Selects a standard phone line (Public Switched Telephone Network). Selects Private Branch Exchange, the type of phone line used in office environments where an access code such as 9 must be used to call an outside line. Header Fax Header Select to enter the header information and your...
  • Page 176: Security Settings - Fax

    Setting Options Description Rejection Fax Various Lets you automatically reject faxes from blocked numbers, with blank headers, or from unrecognized contacts. Parent topic: Selecting Advanced Fax Settings Security Settings - Fax Set the security options you want to use for fax data. Setting Options Description...
  • Page 177 • Windows 8.x: Navigate to the Apps screen. • Windows (other versions): Click or Start > Programs or All Programs > EPSON Software. 2. Select FAX Utility. The first time you use the FAX Utility, you see this introduction window:...
  • Page 178: Setting Up Fax Features Using The Fax Utility - Mac

    You see this window: 4. Click Select Printer and follow the on-screen instructions to transfer your product's fax settings to the FAX Utility. Note: For detailed information, click Help or Open Online Help. Parent topic: Setting Up Fax Features Setting Up Fax Features Using the Fax Utility - Mac You can set up your fax header and select your fax settings using the FAX Utility for Mac.
  • Page 179: Setting Up Contacts And Contact Groups

    1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select the FAX option for your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2.
  • Page 180: Setting Up Contacts Using The Product Control Panel

    Parent topic: Faxing Setting Up Contacts Using the Product Control Panel You can set up your contacts and contact groups using the control panel on your product. Creating a Contact Editing or Deleting a Contact Creating a Contact Group Editing or Deleting a Contact Group Parent topic: Setting Up Contacts and Contact Groups Related tasks...
  • Page 181 You see a screen like this: 4. Press the Add Entry icon. 5. Select Add Contact. You see a screen like this: 6. Select the number you want to use for the contact you are adding. 7. Select the Contact field, use the displayed keyboard to enter the contact name (up to 30 characters), and press OK.
  • Page 182: Editing Or Deleting A Contact

    8. Select the Index Word field, use the displayed keyboard to enter a word to use when searching for an entry (up to 30 characters), and press OK. (This field is optional.) 9. Select the Fax Number field, and use the numeric keypad on the LCD screen or the buttons on the product to enter the fax number.
  • Page 183: Creating A Contact Group

    You see a screen like this: 5. Do one of the following: • To delete the contact, select Delete and select Yes on the confirmation screen. • To edit the contact, select Edit, select the item you want to change, enter the correct information, and select OK.
  • Page 184 You see a screen like this: 3. Select Contacts 4. Press the Add Entry icon. 5. Select Add Group. You see a screen like this: 6. Select the number you want to use for the group you are adding.
  • Page 185: Editing Or Deleting A Contact Group

    7. Select the Group Name field, use the displayed keyboard to enter the group name (up to 30 characters), and press OK. 8. Select the Index Word field, use the displayed keyboard to enter a word to use when searching for a group (up to 30 characters), and press OK.
  • Page 186: Importing Contacts Using The Fax Utility - Windows

    You can edit contacts stored in your product and import contacts from your Windows Address Book to the PC-FAX Phone Book in the FAX Utility for Windows. 1. Do one of the following: • Windows 10: Click and select EPSON Software. • Windows 8.x: Navigate to the Apps screen.
  • Page 187 • Windows (other versions): Click or Start > Programs or All Programs > EPSON Software. 2. Select FAX Utility. The first time you use the FAX Utility, you see this introduction window: 3. Read about the FAX Utility and click Close at the bottom of the window.
  • Page 188 You see this window: 4. To edit the contacts list on your product, click Contacts. 5. Do one of the following: • To edit a contact, select it in the list and click the icon. • To delete a contact, select it in the list and click the icon.
  • Page 189: Setting Up Speed/Group Dial Lists Using The Fax Utility - Mac

    You see this window: 7. Select File > Import From Windows Address Book. 8. Select the contacts you want to import and click OK. Note: For detailed information, select Help or Open Online Help. Parent topic: Setting Up Contacts and Contact Groups Setting Up Speed/Group Dial Lists Using the Fax Utility - Mac You can set up your speed dial and group dial lists using the FAX Utility.
  • Page 190 You see this window: 3. Select your FAX product in the Printer list. 4. Select Speed Dial/Group Dial List. You see this window:...
  • Page 191: Sending Faxes

    5. To add an entry, double-click an empty entry. Note: To edit an entry, select it and change the information. To delete an entry, select it and press the Delete key on your keyboard. 6. Do one of the following: •...
  • Page 192 Note: You can send a black-and-white fax to up to 100 contacts or 99 groups at a time, or send a color fax to one recipient at a time. If your recipient's fax machine does not print in color, your fax is automatically sent in black-and-white.
  • Page 193 • Select from the sent fax history: Select Recent to display the sent fax history. Select a recipient from the list. Note: To delete entered recipients, select the Enter Recipient field, select the recipient you want to delete, and select Remove. 5.
  • Page 194: Fax Sending Options

    Fax Sending Options While sending a fax, you can select Fax Settings and select these options. Setting Options Description Original Size (Glass) Half Letter Sets the size for a document placed on the scanner glass Letter Color Mode Color Select whether to scan images in color or black and white Black &...
  • Page 195: Sending A Fax At A Specified Time

    Setting Options Description Add Sender Information Off Lets you include a header, your phone number, or a destination list in the selected location on your Outside of Image outgoing faxes Inside of Image Transmission Report Print on Error Lets you select when to print transmission reports Print Do Not Print Parent topic:...
  • Page 196: Sending Faxes Using The Fax Utility - Windows

    4. Enter a fax number or select a number from the Contacts or Recent lists. 5. Select Fax Settings. 6. Select Send Fax Later. 7. Select On. 8. Select Time, use the displayed keypad on the LCD screen to enter your desired time, and select 9.
  • Page 197 You see a window like this: 2. Select your product with the FAX option as the printer. 3. To change the Paper Size, Orientation, Color, Image Quality, or Character Density settings, click the Preferences or Properties button. Note: If you see a Setup, Printer, or Options button, click it. Then click Preferences or Properties on the next screen.
  • Page 198 If you’re faxing for the first time, you see a window like this one: 6. Enter your sender information so that recipients can identify the origin of the fax. Then click OK to save the sender information.
  • Page 199: Sending Faxes Using The Fax Utility - Mac

    7. Enter the recipient's name and fax number or select a recipient from the phonebook, then click Next. Note: For detailed instructions on using the Epson FAX Utility, click Help. 8. Select a cover sheet and enter a subject and message, then click Next.
  • Page 200 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3. Select your product FAX option as the Printer setting. 4.
  • Page 201 You see this window: 7. Do one of the following to choose your recipient: • Select a name or group from the Recipient List. • Enter a name, company, and fax number and click the + button. • Click the icon and select a recipient from your address book.
  • Page 202: Receiving Faxes

    You see this window: 9. Select the Color and Image Quality settings you want to use for your fax. 10. Click Fax. Parent topic: Sending Faxes Receiving Faxes See these sections to receive faxes with your product. Fax Reception Receiving Faxes Automatically Receiving Faxes Manually Receiving a Fax by Polling Viewing a Fax on the LCD Screen (Using the Inbox)
  • Page 203: Receiving Faxes Automatically

    If you connected a telephone to your product so you can use the same phone line for faxes and voice calls, you can also set your product to receive faxes manually. This allows you to check for a fax tone using the telephone and press a button on your product to receive the fax.
  • Page 204: Receiving A Fax By Polling

    6. Select Receive to start receiving the fax. 7. Hang up the telephone. Parent topic: Receiving Faxes Related references Basic Settings - Fax Related tasks Receiving Faxes Automatically Receiving a Fax by Polling You can use polling to receive a fax from another fax machine (such as a fax information service). Note: You cannot use polling to receive a fax from a fax information service that uses audio guidance.
  • Page 205: Viewing A Fax On The Lcd Screen (Using The Inbox)

    6. Select Close. 7. Enter the fax number you expect to receive the fax from. Note: If direct dialing has been restricted, you can only select the number from the contact list or fax history. 8. Select Polling to start receiving the fax. Parent topic: Receiving Faxes Viewing a Fax on the LCD Screen (Using the Inbox)
  • Page 206 6. Select Fax Output Settings. 7. Select Save to Inbox. 8. Set Save to Inbox to On. 9. Select Option When Memory is Full and choose an option. 10. Select Inbox Password Settings to set, change, or reset the password for the inbox. Note: You cannot set an Inbox password if you chose to print faxes when the inbox is full.
  • Page 207: Saving Faxes To An External Usb Device

    1. Do one of the following: • Windows 10: Click and select EPSON Software. • Windows 8.x: Navigate to the Apps screen. • Windows (other versions): Click or Start > Programs or All Programs > EPSON Software. 2. Select FAX Utility.
  • Page 208 The first time you use the FAX Utility, you see this introduction window: 3. Read about the FAX Utility and click Close at the bottom of the window.
  • Page 209 You see this window: 4. To save faxes received by your product on your computer, select Save received faxes on this computer. 5. Select the destination folder and other options, and click OK. You return to the FAX Utility window. 6.
  • Page 210: Checking Fax Status

    7. Select how often you want to be notified of received faxes and click OK. Note: For detailed information, click Help or Open Online Help. Parent topic: Receiving Faxes Checking Fax Status You can check the status of current fax jobs, or faxes that have been received or sent on the product control panel.
  • Page 211: Printing Fax Reports

    Printing Fax Reports You can print several types of fax reports whenever necessary. You can also print the fax log printed automatically by turning on Fax Log Auto Print. 1. Press the home button, if necessary. 2. Select Fax. You see a screen like this: 3.
  • Page 212 Report Format Selects the amount of information on fax reports. Parent topic: Printing Fax Reports...
  • Page 213: Using External Usb Devices With Your Product

    Connecting a USB Device Connect a USB device or its USB cable to the USB port on the front of the product. Note: Epson cannot guarantee the compatibility of your device. Make sure the files on the device are compatible with the product.
  • Page 214: Disconnecting A Usb Device

    ** If there are more than 999 files, the JPEGs will be displayed in groups. Parent topic: Connecting a USB Device Disconnecting a USB Device After you finish working with a USB device, follow these steps to remove it. 1. If your product is connected to your computer using a USB cable, do one of the following: •...
  • Page 215: Printing Tiff Files

    4. Do one of the following to select your photos: • In Tile View, select the thumbnail images of the photos you want to print. • In Single View, select the thumbnail image of the photo you want to print, then press the left or right arrow buttons to scroll through and select additional photos, or select Tile View to return to the thumbnail image view and select additional photos.
  • Page 216: Print Setting Options - Device Mode

    Parent topic: Viewing and Printing from the LCD Screen Related references Print Setting Options - Device Mode Print Setting Options - Device Mode Select the print settings you want to use when printing from a USB device. Note: Not all options or settings may be available, depending on the file format. Basic Settings Print settings Available options...
  • Page 217: Transferring Files On A Usb Device

    Print settings Available options Description Fix Photo Auto Automatically adjusts the brightness, contrast, and saturation of the photo based on the setting that is People selected Landscape Night Scene Enhance Off Turns off automatic adjustments; see Note below Fix Red-Eye Automatically fixes the red-eye effect in photos Print Order Last Page on Top...
  • Page 218 3. Select General Settings. You see a screen like this: 4. Select Printer Settings. 5. Select Memory Device Interface. You see a screen like this: 6. Make sure Memory Device is set to Enable. 7. Select File Sharing.
  • Page 219: Transferring Files From A Usb Device To Your Computer

    8. Select the way your computer is connected to the product: either USB or Wi-Fi/Network. Parent topic: Transferring Files on a USB Device Transferring Files from a USB Device to Your Computer You can transfer files to and from a USB device inserted into the USB port on the front of your product and a computer connected to your product.
  • Page 220: Replacing Ink Cartridges And Maintenance Boxes

    Note: Please dispose of your used Epson branded ink cartridges and maintenance boxes responsibly and in accordance with local requirements. If you would like to return your used ink cartridges and maintenance boxes to Epson for proper disposal, please go to epson.com/recycle...
  • Page 221: Checking Cartridge And Maintenance Box Status - Windows

    You see a screen like this: Note: The displayed ink and maintenance box levels are approximate. 2. For more information, select Print Supply Status Sheet. Parent topic: Check Cartridge and Maintenance Box Status Related tasks Removing and Installing Ink Cartridges Replacing the Maintenance Box Checking Cartridge and Maintenance Box Status - Windows A low ink reminder appears if you try to print when ink is low, and you can check your cartridge or...
  • Page 222 Note: If any of the cartridges installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate cartridge status. 3. To disable the low ink reminder, right-click the product icon in the Windows taskbar and select...
  • Page 223 You see this window: 4. Deselect the See Low Ink Reminder alerts checkbox at the bottom of the screen. 5. To disable promotional offers, deselect the Display Epson Offers checkbox. 6. Click OK. Parent topic: Check Cartridge and Maintenance Box Status...
  • Page 224: Checking Cartridge And Maintenance Box Status - Mac

    1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2. Select EPSON Status Monitor. You see this window: 3. Do the following as necessary:...
  • Page 225: Purchase Epson Ink Cartridges And Maintenance Box

    Note: The WF-3720/WF-3730 Series do not include a user-replaceable maintenance box. Note: Your printer is designed to work only with genuine Epson-brand ink cartridges. Other brands of ink cartridges and ink supplies are not compatible and, even if described as compatible, may not function properly or at all.
  • Page 226: Removing And Installing Ink Cartridges

    802XL Yellow 802XL Parent topic: Purchase Epson Ink Cartridges and Maintenance Box Removing and Installing Ink Cartridges Make sure you have your replacement cartridges handy before you begin. You must install new cartridges immediately after removing the old ones. Caution: Leave your old cartridges in the printer until you are ready to replace them to prevent the print head nozzles from drying out.
  • Page 227 1. Turn on your product. • If an ink cartridge is expended, you see a message on the LCD screen. Note which cartridges need to be replaced and select To cancel errors > Yes, replace now. • If you are replacing a cartridge before you see a message on the LCD screen, press the home button if necessary, and select Maintenance >...
  • Page 228 3. Squeeze the tab on the cartridge and lift the cartridge straight up to remove it. Note: Dispose of used cartridges carefully. Do not take the used cartridge apart or try to refill it. Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water.
  • Page 229 4. Before opening the new cartridge package, shake it gently four or five times. Caution: Do not shake the cartridges after opening the packages, or ink may leak. 5. Remove the cartridge from the package. Caution: Do not touch the green chip on the cartridge. Install the new cartridge immediately after removing the old one;...
  • Page 230 6. Remove the yellow tape from the cartridge. WF-3720/WF-3730 Series WF-4720/WF-4730 Series Caution: Do not remove any other labels or seals, or ink will leak.
  • Page 231 7. Insert the new cartridge into the holder and push it down until it clicks into place. 8. Lower the scanner unit, and select Completed on the LCD screen if necessary. The print head moves to its home position and the printer starts charging the ink. This takes about 90 seconds.
  • Page 232: Printing With Black Ink And Expended Color Cartridges

    Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
  • Page 233: Printing With Expended Color Cartridges - Mac

    If printing stops, you can cancel your print job and select settings to temporarily print with only black ink on plain paper or on an envelope. Note: While a color cartridge is expended, you cannot print faxes, make copies, or print from Epson Connect or a mobile device.
  • Page 234 5. Select Driver or Options. You see a screen like this: 6. Select On as the Permit temporary black printing setting. 7. Click OK. 8. Close the utility window. 9. Load plain paper or an envelope in your product. 10. Access the print settings in your print application. 11.
  • Page 235: Conserving Low Black Ink With Windows

    The following window appears when black ink runs low and there is more color ink. Note: The window appears only when you have selected Plain Paper/Bright White Paper as the paper type setting, and depends on other selected print settings. To use this feature, Epson Status Monitor must be enabled.
  • Page 236 3. Press the tab on the maintenance box cover and remove it. 4. Grasp the maintenance box as shown and pull it out of its holder. Note: Do not tilt the used maintenance box or take it apart. Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water.
  • Page 237 5. Place the used maintenance box in the plastic bag that came with the new maintenance box. Seal the bag and dispose of it carefully. 6. Insert the new maintenance box into the holder and push it all the way in.
  • Page 238 7. Press the tab on the maintenance box cover and reattach it. Parent topic: Replacing Ink Cartridges and Maintenance Boxes Related concepts Purchase Epson Ink Cartridges and Maintenance Box...
  • Page 239: Adjusting Print Quality

    If your print quality declines, you may need to run a utility to clean or align the print head. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
  • Page 240: Checking The Nozzles Using The Product Control Panel

    Checking the Nozzles Using the Product Control Panel You can check the print head nozzles using the control panel on your product. 1. Make sure there are no errors on the LCD screen. 2. Load a few sheets of plain paper in the product. 3.
  • Page 241 You see a screen like this: 6. Select Start. The nozzle pattern prints. 7. Check the printed pattern to see if there are gaps in the lines. Print head is clean WF-4720/WF-4730 Series...
  • Page 242 WF-3720/WF-3730 Series Print head needs cleaning WF-4720/WF-4730 Series WF-3720/WF-3730 Series 8. Do one of the following: • If there are no gaps, select O. • If there are gaps or the pattern is faint, select X and continue. 9. Follow the instructions on the screen to clean the print head, check the nozzles, and repeat the process as necessary.
  • Page 243: Checking The Nozzles Using A Computer Utility

    If you don’t see any improvement after cleaning the print head up to 4 times, wait at least 6 hours without printing or longer if printing. Then try cleaning the print head again. If quality still does not improve, one of the ink cartridges may be old or damaged and needs to be replaced.
  • Page 244 You see a window like this: 4. Click Print. 5. Check the printed pattern to see if there are gaps in the lines. Print head is clean WF-4720/WF-4730 Series...
  • Page 245 WF-3720/WF-3730 Series Print head needs cleaning WF-4720/WF-4730 Series WF-3720/WF-3730 Series 6. If there are no gaps, click Finish. If there are gaps or the pattern is faint, clean the print head. Parent topic: Print Head Nozzle Check Related concepts Print Head Cleaning...
  • Page 246: Print Head Cleaning

    Cleaning the Print Head Using a Computer Utility Parent topic: Print Head Maintenance Related concepts Purchase Epson Ink Cartridges and Maintenance Box Related tasks Removing and Installing Ink Cartridges Cleaning the Print Head Using the Product Control Panel You can clean the print head using the control panel on your product.
  • Page 247: Cleaning The Print Head Using A Computer Utility

    If you don’t see any improvement after cleaning the print head up to 4 times, wait at least 6 hours without printing or longer if printing. Then try cleaning the print head again. If quality still does not improve, contact Epson. Parent topic:...
  • Page 248 2. Do one of the following: • Windows: Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click • Mac: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers &...
  • Page 249 5. When the cleaning cycle is finished, you can check to see if the nozzles are clean; click Print Nozzle Check Pattern and click Print. 6. Check the printed pattern to see if there are gaps in the lines. Print head is clean WF-4720/WF-4730 Series WF-3720/WF-3730 Series Print head needs cleaning...
  • Page 250: Aligning The Print Head Using The Product Control Panel

    • If there are gaps or the pattern is faint, click Clean to clean the print head again. If you don’t see any improvement after cleaning the print head up to 4 times, wait at least 6 hours without printing. Then try cleaning the print head again. If quality still does not improve, contact Epson. Parent topic:...
  • Page 251 You see a screen like this: 5. Select Print Head Alignment . 6. Select one of the following options: • Ruled Line Alignment if vertical lines in your printout are misaligned. • Vertical Alignment if your printout is blurry. • Horizontal Alignment if your printout contains horizontal banding. 7.
  • Page 252 8. Check the printed patterns on the alignment sheet and select the following on the LCD screen, depending on the alignment pattern you printed: • Ruled Line Alignment: For patterns 1 and 2, select the number representing the pattern with the least misaligned vertical line.
  • Page 253: Cleaning The Paper Guide

    Related tasks Loading Paper in the Cassette Cleaning the Paper Guide If you see ink on the back of a printout, you can clean the paper guide rollers to remove any excess ink. 1. If printouts are smeared or scuffed, load plain paper in the paper source that you want to clean in this size: Letter (8.5 ×...
  • Page 254 Related tasks Loading Paper in the Cassette...
  • Page 255: Cleaning And Transporting Your Product

    Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning Your Product Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Caution: Do not use a hard brush, alcohol, or paint thinner to clean the product or you may damage it.
  • Page 256 5. Open the document cover.
  • Page 257 6. Clean the scanner glass and the glass area on the left with a soft, lint-free cloth (microfiber is recommended) moistened with a little glass cleaner. Caution: Do not spray glass cleaner directly on the glass and do not press the glass surface with any force.
  • Page 258 8. Open the ADF cover.
  • Page 259: Transporting Your Product

    9. Use a soft, dry, lint-free cloth (microfiber is recommended) to clean the rollers and the interior of the ADF. 10. Clean the outer case and control panel with a soft, dry cloth. Do not use liquid or chemical cleansers. Parent topic: Cleaning and Transporting Your Product Transporting Your Product...
  • Page 260 Note: Before storing your product for a long period, replace low, expended, or expired ink to help prevent the print head from drying out. Store your product in a cool, dry place. 1. Turn off the product. 2. Wait for the power light to go out, then unplug the power cable.
  • Page 261 8. Secure the ink cartridge holder to the case with tape. 9. Lower the scanner unit. 10. Lower the control panel. 11. Place the product in its original packing materials, if possible, or use equivalent materials with cushioning around the product. Keep the product level during transportation.
  • Page 262: Solving Problems

    See your documentation for check for and remove any jammed paper or protective materials more details from the product. If the error still persists, contact Epson for support. Paper out in XX. Load paper and insert the cassette all the way.
  • Page 263 USB port settings for the printer are correct. Recovery mode An error has occurred during firmware updating. Connect your product using a USB cable and try downloading the Firmware Update from the Epson support site. If you still need help, contact Epson for support.
  • Page 264 LCD screen message Condition/solution DNS error. Check DNS settings. A communication error during scanning to a shared folder over a network has occurred. Try the following: • Make sure the computer you are scanning to is turned on and not in sleep mode. •...
  • Page 265 LCD screen message Condition/solution Communication error. Check the Wi- A wireless communication error during scanning to a shared Fi/network connection. folder over a network has occurred. Try the following: • Make sure the path to the shared folder matches the path registered to your product's contact list.
  • Page 266: Running A Product Check

    Running a Product Check Running a product check helps you determine if your product is operating properly. 1. Disconnect any interface cables connected to your product. 2. Load plain paper in the product. 3. Press the home button, if necessary. 4.
  • Page 267 • If the page prints but the nozzle check pattern has gaps, clean the print head. • If the page does not print, the product may have a problem. Check the other solutions in this manual. If they do not work, contact Epson. Parent topic:...
  • Page 268: Resetting Control Panel Defaults

    Resetting Control Panel Defaults If you have a problem with settings on the product control panel, you can reset them to their factory defaults. You can choose which settings to reset or reset them all. 1. Press the home button, if necessary. 2.
  • Page 269: Solving Setup Problems

    • If the product's print head stops moving or making noise, and the charging process has not finished after approximately 5 minutes, turn off your product. Turn it back on and check to see if charging is still in progress. If it is still in progress, contact Epson for help. Parent topic:...
  • Page 270: Solving Network Problems

    • In Windows, make sure your product is selected as the default printer and the correct port is shown in the printer properties. • If you see any error message or your software does not install correctly in Windows, you may not have software installation privileges.
  • Page 271 Network 5 GHz. See your router documentation or contact your internet service provider for instructions. • Verify that your router or access point is operating correctly by connecting to it from your computer or another device. • Print a network connection report and check the codes and messages on the report to help determine the cause of the problem.
  • Page 272: Network Software Cannot Find Product On A Network

    Note: If you are reading these instructions online, you will lose your Internet connection when you restart your router, so note the next step before restarting it. 4. Download your product software from the Epson website using the instructions on the Start Here sheet.
  • Page 273: Product Does Not Appear In Mac Printer Window

    Related concepts Uninstall Your Product Software Related tasks Printing a Network Connection Report Related topics Wi-Fi or Wired Networking Product Does Not Appear in Mac Printer Window If your product does not appear in the Mac printer window, try these solutions: •...
  • Page 274: Cannot Print Over A Network

    Cannot Print Over a Network If you cannot print over a network, try these solutions: • Make sure that your product is turned on. • Make sure you install your product's network software as described in your product documentation. • Print a network status sheet and verify that the network settings are correct. If the network status is Disconnected, check any cable connections and turn your product off and then on again.
  • Page 275: Cannot Scan Over A Network

    Wi-Fi or Wired Networking Cannot Scan Over a Network If you cannot start Epson Scan 2 for scanning over a network, try these solutions: • If you cannot scan from your product control panel, make sure you restarted your computer after installing the product software.
  • Page 276: Solving Copying Problems

    • If network communication was interrupted while starting Epson Scan 2, exit Epson Scan 2, wait a few seconds, and restart it. If Epson Scan 2 cannot restart, turn off your product, turn it back on, and try restarting Epson Scan 2 again.
  • Page 277: Product Makes Noise, But Nothing Copies

    Product Makes Noise, But Nothing Copies If your product makes a noise, but nothing copies, try these solutions: • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary.
  • Page 278: Solving Paper Problems

    • Do not load originals above the arrow mark on the ADF edge guide. Parent topic: Solving Copying Problems Related references Document Jams in the Automatic Document Feeder ADF Original Document Specifications Related tasks Placing Originals in the Automatic Document Feeder Cleaning Your Product Solving Paper Problems Check these sections if you have problems using paper with your product.
  • Page 279: Paper Feeding Problems

    Paper Ejection Problems Parent topic: Solving Problems Paper Feeding Problems If you have problems feeding paper, try these solutions: • Make sure the paper cassette is inserted all the way in the printer. • If paper does not feed correctly, remove and reload it in the cassette and adjust the edge guides. Make sure the paper stack is not above the tab on the edge guides inside the cassette.
  • Page 280 2. Pull out the paper cassette. 3. Carefully remove any paper jammed inside the product. 4. Carefully follow all paper loading instructions and reload the paper.
  • Page 281: Paper Jam Problems In The Rear Cover

    5. Keep the cassette flat as you gently insert it. 6. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions. Parent topic: Solving Paper Problems Related references Paper Jam Problems in the Rear Cover Document Jams in the Automatic Document Feeder...
  • Page 282: Document Jams In The Automatic Document Feeder

    3. Carefully remove any jammed paper from inside the product. 4. Carefully remove any jammed paper from the duplexer. 5. Close the rear cover. 6. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions.
  • Page 283 4. Carefully remove any jammed pages from beneath the ADF. 5. Close the ADF cover, then raise the document cover. 6. Carefully remove any jammed pages. 7. Lower the document cover. 8. Raise the ADF input tray and carefully remove any jammed pages. 9.
  • Page 284: Paper Ejection Problems

    Parent topic: Solving Paper Problems Related references Paper Jam Problems in the Cassette Paper Jam Problems in the Rear Cover ADF Original Document Specifications Related tasks Placing Originals in the Automatic Document Feeder Paper Ejection Problems If you have problems with paper ejecting properly, try these solutions: •...
  • Page 285: Nothing Prints

    Nothing Prints If you have sent a print job and nothing prints, try these solutions: • Make sure your product is turned on and connected to your computer. • Make sure any interface cables are connected securely at both ends. •...
  • Page 286: Printing Is Slow

    2. Click the Maintenance tab. 3. Click the Extended Settings button. 4. Select Enable EPSON Status Monitor 3 and click OK. 5. Click the Monitoring Preferences button. 6. Click the checkbox for the option that adds the shortcut icon to the taskbar.
  • Page 287: Solving Page Layout And Content Problems

    1. Click and select Computer or My Computer. Double-click the C: drive and open these folders: ProgramData > EPSON > PRINTER. Note: If you do not see the ProgramData folder, open the Organize menu and select Folder and search options. In the window that appears, click the View tab, select Show hidden files, folders, and drives in the Advanced settings list, and click OK.
  • Page 288: Inverted Image

    Note: When printing using AirPrint, the available print settings are different from those covered in this manual. See the Apple website for details. Inverted Image Too Many Copies Print Blank Pages Print Incorrect Margins on Printout Incorrect Characters Print Incorrect Image Size or Position Slanted Printout Parent topic: Solving Problems...
  • Page 289: Incorrect Margins On Printout

    • If a blank page exists in a document you are printing and you want to skip printing it, select the Skip Blank Page setting in your printer software, if available. • Run a print head nozzle check to see if any of the nozzles are clogged. Then clean the print head, if necessary.
  • Page 290: Incorrect Image Size Or Position

    Parent topic: Solving Page Layout and Content Problems Incorrect Image Size or Position If your printed image is the wrong size or in the wrong position, try these solutions: • Make sure you selected the correct paper size and layout settings in your printing program and printer software.
  • Page 291: Solving Print Quality Problems

    Loading Paper in the Cassette Solving Print Quality Problems Check these sections if your printouts have problems with print quality, but your image looks fine on your computer screen. Note: When printing using AirPrint, the available print settings are different from those covered in this manual.
  • Page 292: Blurry Or Smeared Printout

    • Make sure your paper meets the specifications for your product. • Use Epson papers to ensure proper saturation and absorption of genuine Epson inks. • Make sure the paper type setting in your product software matches the type of paper you loaded.
  • Page 293: Faint Printout Or Printout Has Gaps

    Solving Print Quality Problems Related concepts Print Head Cleaning Related references Paper Specifications Compatible Epson Papers Related tasks Aligning the Print Head Using the Product Control Panel Selecting Double-sided Printing Settings - Windows Selecting Basic Print Settings - Windows Selecting Additional Layout and Print Options - Windows...
  • Page 294: Grainy Printout

    Loading Paper in the Cassette Cleaning the Paper Guide Related topics Replacing Ink Cartridges and Maintenance Boxes Grainy Printout If your printouts are grainy, try these solutions: • Make sure you loaded the printable side of the paper correctly for your product. •...
  • Page 295: Incorrect Colors

    • Your printed colors can never exactly match your on-screen colors. However, you can use a color management system to get as close as possible. Try using the color management options in your printer software. • For best results, use genuine Epson paper. Parent topic: Solving Print Quality Problems...
  • Page 296: Solving Scanning Problems

    • Make sure your computer is not running in a power-saving mode, such as sleep or standby. If so, wake your system and restart Epson Scan 2. • Check the connection setting and test the connection using Epson Scan 2 Utility: Windows 10: Click and select EPSON >...
  • Page 297: Scanning Is Slow

    Mac: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility. Make sure the correct product is selected. If necessary, select the Other tab and click Reset. • Make sure you do not have multiple versions of Epson Scan 2 installed. If you do, uninstall both versions and install one version.
  • Page 298 • If you registered the shared folder path to your product's control panel contact list or entered the path manually to scan, make sure you used the correct path. • Make sure the network folder does not already contain a file of the same name. If so, rename the file and try again.
  • Page 299: Solving Scanned Image Quality Problems

    This selects to a private network so you can save a scan to a shared folder; if you select No, you are using a public network and cannot save to a shared folder. Windows 7: 1. Click or press the Windows key on your keyboard. 2.
  • Page 300: Line Of Dots Appears In All Scanned Images

    • Your product will not operate properly while tilted at an angle. Place your product on a flat, stable surface that extends beyond its base in all directions. • Adjust these Epson Scan 2 settings (if available) and try scanning again: • Increase the Resolution setting.
  • Page 301: Image Colors Are Patchy At The Edges

    • Place a piece of black paper on the back of the original and scan it again. • Adjust these Epson Scan 2 settings (if available) and try scanning again: • Select the Advanced Settings tab and adjust the Brightness setting.
  • Page 302: Ripple Patterns Appear In An Image

    Check the color matching and color management capabilities of your computer, display adapter, and the software you are using to see if they are affecting the palette of colors you see on your screen. To adjust the colors in your scanned image, adjust these Epson Scan 2 settings (if available) and try scanning again: •...
  • Page 303: Solving Faxing Problems

    Cannot Send or Receive Faxes If you cannot send or receive faxes, try these solutions: • If you are faxing from a computer, use the Epson FAX Utility to send your fax. • Make sure the recipient's fax machine is turned on and working.
  • Page 304: Cannot Receive Faxes With A Telephone Connected To Your Product

    Note: If your product is connected to a VoIP (Voice over Internet Protocol) phone line, keep in mind that fax machines are designed to work over analog phone lines. Epson cannot guarantee that fax transmission will work when using VoIP.
  • Page 305: Fax Memory Full Error Appears

    Related tasks Connecting a Telephone or Answering Machine Using the Fax Setup Wizard Fax Memory Full Error Appears If you see an error message telling you that the product's fax memory is full, try these solutions: • If you set the product to save received faxes in the product's memory or inbox, delete any faxes you have already read.
  • Page 306: Sent Fax Is Received In An Incorrect Size

    • Clean the ADF. • Try changing the resolution or density setting on the control panel. • Try changing the original type setting on the control panel. • If you are sending a monochrome fax to a single recipient, try sending the fax using the Direct Send feature.
  • Page 307: Received Fax Is Not Printed

    • Try reprinting the received fax. Parent topic: Solving Faxing Problems Related references Basic Settings - Fax Received Fax is Not Printed If a received fax is not printed, try these solutions: • Make sure the product is free of errors. The product cannot print received faxes if an error has occurred with the product, such as a paper jam.
  • Page 308: Cannot Save Files On A Usb Device

    Parent topic: Solving USB Device Problems Related references External USB Device Specifications USB Device File Specifications Related tasks Setting Up File Sharing for File Transfers from Your Computer Related topics Viewing and Printing from the LCD Screen Cannot Save Files on a USB Device If you cannot save files on a USB device connected to your product, try these solutions: •...
  • Page 309: Uninstall Your Product Software

    • Windows 8.x: Navigate to the Apps screen and select Control Panel > Programs > Programs and Features. Select the uninstall option for your Epson product, then select Uninstall/Change. Note: If you see a User Account Control window, click Yes or Continue.
  • Page 310: Uninstalling Product Software - Mac

    4. Do one of the following to uninstall Epson Event Manager, then follow any on-screen instructions: • Windows 10/8.x: Select Epson Event Manager and click Uninstall. • Windows 7/Windows Vista: Open the Windows Control Panel utility. Select Programs and Features. (In Classic view, select Programs and click Uninstall a program.) Select Epson Event Manager and click Uninstall/Change.
  • Page 311: Where To Get Help

    Printers & Scanners window, select your product name and click the – (remove) icon to remove it. Parent topic: Uninstall Your Product Software Where to Get Help If you need to contact Epson for technical support services, use the following support options. Internet Support Visit Epson's support website at epson.com/support (U.S.),...
  • Page 312: Technical Specifications

    Technical Specifications These sections list the technical specifications for your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal.
  • Page 313: Mac System Requirements

    Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any non-Epson brand or type of paper. Always test a sample of paper stock before purchasing large quantities or printing large jobs.
  • Page 314: Printable Area Specifications

    16:9 wide (4 × 7.1 inches [102 × 181 mm]) Half Letter (5.5 × 8.5 inches [140 × 216 mm]) Paper types Plain paper and paper distributed by Epson Weight 17 lb (64 g/m ) to 24 lb (90 g/m...
  • Page 315 Single sheets Top and sides: 0.12 inch (3 mm) Reduced print quality area/top: 1.85 inch (47 mm) Reduced print quality area/bottom: 1.77 inch (45 mm) Borderless Reduced print quality area/top: 1.97 inch (50 mm) Reduced print quality area/bottom: 1.89 inch (48 mm)
  • Page 316: Scanning Specifications

    Envelopes Sides: 0.12 inch (3 mm) Top/bottom: 0.20 inch (5 mm) Reduced print quality area/right: 0.71 inch (18 mm) Reduced print quality area/left: 1.85 inch (47 mm) Parent topic: Technical Specifications Scanning Specifications Scanner type Flatbed, color Photoelectric device Effective pixels 10200 ×...
  • Page 317: Fax Specifications

    Color depth Color: 48 bits per pixel internal (16 bits per pixel per color internal) 24 bits per pixel external (8 bits per pixel per color external) Grayscale: 16 bits per pixel internal 8 bits per pixel external Black and white: 16 bits per pixel internal 1 bit per pixel external Light source...
  • Page 318: Ink Cartridge Specifications

    Technical Specifications Ink Cartridge Specifications Note: Your printer is designed to work only with genuine Epson-brand ink cartridges. Other brands of ink cartridges and ink supplies are not compatible and, even if described as compatible, may not function properly or at all. Epson periodically provides firmware updates to address issues of security, performance, minor bug fixes and ensure the printer functions as designed.
  • Page 319: Dimension Specifications

    Stored: 14.9 inches (378 mm) Printing: 14.9 inches (378 mm) WF-3730/WF-4730 Series: Stored: 15.3 inches (388 mm) Printing: 19.8 inches (503 mm) Weight WF-3720 Series: (without ink cartridges and power 19.0 lb (8.6 kg) cord) WF-3730 Series: 24.3 lb (11.0 kg) WF-4720 Series: 20.1 lb (9.1 kg)
  • Page 320: Electrical Specifications

    Electrical Specifications Power supply voltage WF-3720 Series: 100 to 240 V WF-3730 Series: 100 to 120 V WF-4720 Series: 100 to 120 V WF-4730 Series: 100 to 120 V Rated frequency range 50 to 60 Hz Rated current WF-3720 Series: 0.5 to 0.3 A...
  • Page 321: Environmental Specifications

    Power consumption WF-3720 Series: Standalone copying: Approximately 15 W (ISO/IEC24712) Ready mode: Approximately 6.3 W Sleep mode: Approximately 1.2 W Power off mode: Approximately 0.2 W WF-3730 Series: Standalone copying: Approximately 15 W (ISO/IEC24712) Ready mode: Approximately 6.8 W Sleep mode: Approximately 1.2 W Power off mode: Approximately 0.2 W...
  • Page 322: Interface Specifications

    • Security settings (such as passwords, encryption, etc.) • Built-in USB hub Note: Use only external storage devices with independent AC power sources. External storage devices that are powered via USB are not recommended. Epson cannot guarantee the operation of externally connected devices. Magneto-optical drive 1.3GB...
  • Page 323: Network Interface Specifications

    Network Interface Specifications Wi-Fi Standards IEEE 802.11 b/g/n; complies with either IEEE 802.11 b/g or IEEE 802.11 b/g/n, depending on purchase location Security WPA-PSK (AES); complies with WPA2 with support for WPA/WPA2 Personal WEP (64/128 bit) Frequency range 2.4 GHz Maximum Radio-Frequency 19.8 dBm (EIRP) Power Transmitted...
  • Page 324: Safety And Approvals Specifications

    • Manufacturer: Askey Computer Corporation. • Type: WLU6320-D69 (RoHS) This product conforms to Part 15 of FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product.
  • Page 325: Notices

    Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal.
  • Page 326 • Do not let the power cord become damaged or frayed. Place it to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place objects on top of it and do not allow it to be stepped on or run over. Be careful to keep the cord straight at each end.
  • Page 327: Ink Cartridge Safety Instructions

    • Do not open the scanner section while the product is copying, printing, scanning, or performing any other functions. • Be careful not to trap your fingers when closing the document cover or scanner. • Except as specifically explained in your documentation, do not attempt to service or disassemble the product yourself.
  • Page 328: Lcd Screen Safety Instructions

    • Do not use a pointy or sharp object, such as a pen or your fingernail, to operate the LCD screen. • If the LCD screen chips or cracks, do not touch or attempt to remove the broken pieces; contact Epson for support.
  • Page 329: Telephone Equipment Safety Instructions

    Important Privacy Notice (Printer Serial Number) As part of setup, your product's serial number will be sent to a secure Epson server so that you can be eligible to participate in programs we may offer from time to time, including the Epson ink replenishment program.
  • Page 330 If you have problems with this product and require technical or customer support, please visit www.epson.com for more information. This product is not intended to be repaired by the customer. If you experience trouble connecting this equipment to a telephone line, please contact: Name: Epson America, Inc.
  • Page 331 contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is sent and an identification of the business or other entity, or other individual sending the message and the telephone number of the sending machine or such business, other entity, or individual.
  • Page 332: Binding Arbitration And Class Waiver

    1. DISPUTES, BINDING INDIVIDUAL ARBITRATION, AND WAIVER OF CLASS ACTIONS AND CLASS ARBITRATIONS 1.1 Disputes. The terms of this Section 1 shall apply to all Disputes between you and Epson. The term "Dispute" is meant to have the broadest meaning permissible under law and includes any dispute, claim,...
  • Page 333 1.3 Pre-Arbitration Steps and Notice. Before submitting a claim for arbitration, you and Epson agree to try, for sixty (60) days, to resolve any Dispute informally. If Epson and you do not reach an agreement to resolve the Dispute within the sixty (60) days), you or Epson may commence an arbitration. Notice to Epson must be addressed to: Epson America, Inc., ATTN: Legal Department, 3840 Kilroy Airport Way,...
  • Page 334 Epson's last written offer, if any, to settle the Dispute, Epson will: (i) pay you $1,000 or the amount of the award, whichever is greater; (ii) pay you twice the amount of your reasonable attorney's fees, if any;...
  • Page 335: Trademarks

    Agreement by sending a written letter to the Epson Address within thirty (30) days of your assent to this Agreement (including without limitation the purchase, download, installation of the...
  • Page 336: Copyright Notice

    Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.
  • Page 337: A Note Concerning Responsible Use Of Copyrighted Materials

    Copyright Notice A Note Concerning Responsible Use of Copyrighted Materials Epson encourages each user to be responsible and respectful of the copyright laws when using any Epson product. While some countries' laws permit limited copying or reuse of copyrighted material in certain circumstances, those circumstances may not be as broad as some people assume.

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