Received Fax Quality Is Poor; Received Faxes Are Not Printed; Pages Are Blank Or Only A Small Amount Of Text Is Printed On The Second Page In Received Faxes; Other Faxing Problems - Epson WorkForce Pro WF-4720 series User Manual

User's Guide
"Fax Settings" on page 128
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"Cleaning the Scanner Glass" on page 150
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Received Fax Quality Is Poor

❏ Enable the ECM setting on the control panel.
❏ Contact the sender and ask them to send using a higher quality mode.
❏ Reprint the received fax. Select Fax >
Related Information
"Fax Settings" on page 128
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Received Faxes Are Not Printed

❏ If an error has occurred on the printer, such as a paper jam, the printer cannot print received faxes. Check the
printer.
❏ If the printer has been set to save received faxes in the inbox, the received faxes are not automatically printed.
Check the Receive Settings.
Related Information
"Saving Received Faxes in the Inbox" on page 124
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"Removing Jammed Paper" on page 176
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Pages are Blank or only a Small Amount of Text is Printed on the
Second Page in Received Faxes
You can print on one page by using the Delete Print Data After Split feature in Split Page Settings.
Select Delete Top or Delete Bottom in Delete Print Data After Split, and then adjust Threshold. Increasing the
threshold increases the amount deleted; a higher threshold gives you a higher possibility of printing on one page.

Other Faxing Problems

Cannot Make Calls on the Connected Telephone

Connect the telephone to the EXT. port on the printer, and pick up the receiver. If you cannot hear a dial tone
through the receiver, connect the phone cable correctly.
Related Information
"Connecting Your Phone Device to the Printer" on page 110
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Solving Problems
> Reprint Faxes to reprint the fax.
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