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User's Guide
❏ If you have blocked your caller ID, unblock it. Some phones or fax machines automatically reject anonymous
calls.
❏ Ask the recipient if the fax number is correct and the recipient's fax machine is ready to receive a fax.
Related Information
"Fax Settings" on page 35
&
"Cannot Send or Receive Faxes" on page 189
&
Cannot Send Faxes to a Specific Recipient
Check the following if you cannot send faxes to a specific recipient due to an error.
❏ If the recipient machine does not pick up your call within 50 seconds after the printer has finished dialing, the
call ends with an error. Dial using the On Hook feature or using a connected telephone to check how long it
takes before you hear a fax tone. If it takes more than 50 seconds, add pauses after the fax number to send the
fax. Press
to enter the pause. A hyphen is entered as the pause mark. One pause is about three seconds. Add
multiple pauses as needed.
❏ If you have selected the recipient from the contacts list, verify that the registered information is correct. If the
information is correct, select the recipient from the contacts list, press Edit and change Fax Speed to
Slow(9,600bps).
Related Information
"Sending Faxes After Confirming the Recipient's Status" on page 106
&
"Sending Faxes Dialing from the External Phone Device" on page 106
&
"Managing Contacts" on page 56
&
"Cannot Send or Receive Faxes" on page 189
&
Cannot Send Faxes at a Specified Time
Set the date and the time correctly on the control panel.
Related Information
"Sending Faxes at a Specified Time (Send Fax Later)" on page 107
&
"System Administration" on page 31
&
Cannot Receive Faxes
❏ If you have subscribed to a call forwarding service, the printer may not be able to receive faxes. Contact the
service provider.
❏ If you have not connected a telephone to the printer, set the Receive Mode setting to Auto on the control panel.
Solving Problems
191
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