Where To Get Help; Technical Support Web Site; Contacting Epson Support; Before Contacting Epson - Epson WorkForce Pro WF-4720 series User Manual

User's Guide
Messages
SMTP server authentication failed.
Change Authentication Method to
SMTP-AUTH.
SMTP server authentication failed.
Change Authentication Method to
POP before SMTP.
Sender's Email Address is incorrect.
Change to the email address for your
email service.
Cannot access the printer until
processing is complete.
Related Information
"Checking an Email Server Connection" on page 220
&

Where to Get Help

Technical Support Web Site

If you need further help, visit the Epson support website shown below. Select your country or region and go to the
support section of your local Epson website. The latest drivers, FAQs, manuals, or other downloadables are also
available from the site.
http://support.epson.net/
http://www.epson.eu/Support
If your Epson product is not operating properly and you cannot solve the problem, contact Epson support services
for assistance.

Contacting Epson Support

Before Contacting Epson

If your Epson product is not operating properly and you cannot solve the problem using the troubleshooting
information in your product manuals, contact Epson support services for assistance. If Epson support for your area
is not listed below, contact the dealer where you purchased your product.
Epson support will be able to help you much more quickly if you give them the following information:
❏ Product serial number
(The serial number label is usually on the back of the product.)
❏ Product model
❏ Product software version
(Click About, Version Info, or a similar button in the product software.)
Appendix
This message appears when an authentication method mismatch occurs between
a server and a client. The server supports SMTP AUTH.
This message appears when an authentication method mismatch occurs between
a server and a client. The server does not support SMTP AUTH.
This message appears when the specified sender's Email address is wrong.
This message appears when the printer is busy.
(Europe)
222
Explanation