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Chapter 8. Troubleshooting
Symptom
Possible Cause
Screen always
Open circuit on sensor.
reads the driest
Non-conductive material is
(lowest)
trapped under contact arm of
programmed
sensor.
moisture
calibration value
Improper cable connection.
while displaying
dew/frost point.
Slow response.
Slow outgassing of system.
Sensor is contaminated with
non-conductive particles (refer
to Basic GE Sensing Hygrometry
Principles).
Exception screen Unrecoverable software error.
94
Table 12: Troubleshooting Guide for Common Problems (cont.)
System Response
Action
Return probe to factory for evaluation.
Clean the sensor and the sensor shield as described in
document 916-064, Basic GE Sensing Hygrometry
Principles. Then reinstall the sensor. If the low reading
persists, return the probe to the factory for evaluation.
Check the cable connections to both the probe and the
moisture.IQ.
Replace the system components with stainless steel or
electro-polished stainless steel.
Clean the sensor and the sensor shield as described in
document 916-064, Basic GE Sensing Hygrometry
Principles. Then reinstall the sensor.
Contact GE.
moisture.IQ User's Guide
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