CyberData 011414 Operation Manual
  1. Manuals
  2. Brands
  3. CyberData Manuals
  4. Intercom System
  5. 011414
  6. Operation manual

CyberData 011414 Operation Manual

Sip-enabled h.264 video outdoor intercom with keypad
Hide thumbs Also See for 011414:
Table of Contents

Advertisement

Quick Links

Download this manual
The IP Endpoint Company
SIP-enabled h.264 Video
Outdoor Intercom with
Keypad
Operations Guide
Part #011414
Document Part #931338B
for Firmware Version 1.0.0
CyberData Corporation
3 Justin Court
Monterey, CA 93940
(831) 373-2601

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the 011414 and is the answer not in the manual?

Questions and answers

Related Manuals for CyberData 011414

Summary of Contents for CyberData 011414

  • Page 1 The IP Endpoint Company SIP-enabled h.264 Video Outdoor Intercom with  Keypad Operations Guide Part #011414 Document Part #931338B for Firmware Version 1.0.0 CyberData Corporation 3 Justin Court Monterey, CA 93940 (831) 373-2601...
  • Page 2 CyberData Corporation. This manual, and the products, software, firmware, and/or hardware described in this manual are the property of CyberData Corporation, provided under the terms of an agreement between CyberData Corporation and recipient of this manual, and their use is subject to that agreement and its terms.
  • Page 3 Potential safety hazards are identified in this manual through the use of words Danger, Warning, and Caution, the specific hazard type, and pictorial alert icons. CyberData Corporation 931338B Operations Guide...

  • Page 4: Important Safety Instructions

    To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions. GENERAL ALERT Warning The PoE connector is intended for intra-building connections only and does not route to the outside plant. GENERAL ALERT CyberData Corporation 931338B Operations Guide...
  • Page 5 Browsers Supported The following browsers have been tested against firmware version 1.0.0: • Internet Explorer (version: 10) • Firefox (also called Mozilla Firefox) (version: 23.0.1 and 25.0) • Chrome (version: 29.0.1547.66 m) • Safari (version: 5.1.7) Operations Guide 931338B CyberData Corporation...

  • Page 6: Table Of Contents

    A.4 Network Cable Entry Restrictions ..................93 A.4.1 Rear Conduit Network Cable Entry Restrictions (without Shroud) ......93 A.4.2 Rear Conduit Network Cable Entry Restrictions (with Shroud) ........93 A.5 Service Loop Cable Routing ....................94 A.6 Securing the Intercom ......................95 Operations Guide 931338B CyberData Corporation...
  • Page 7 B.1.1 In a LINUX Environment ....................99 B.1.2 In a Windows Environment ..................99 Appendix C Troubleshooting/Technical Support C.1 Frequently Asked Questions (FAQ) ..................100 C.2 Documentation ........................100 C.3 Contact Information ......................101 C.4 Warranty and RMA Information ....................101 Index Operations Guide 931338B CyberData Corporation...

  • Page 8: Chapter 1 Product Overview

    To identify the SIP-enabled h.264 Video Outdoor Intercom with Keypad, look for a model number label similar to the one shown in Figure 1-1. Confirm the following: • The model number on the label should be 011414. • The serial number on the label should begin with 414. Figure 1-1. Model Number Label www.cyberdata.net SIP-ENABLED H.264 VIDEO OUTDOOR...

  • Page 9: Typical System Installation

    The following figures illustrate how the SIP-enabled h.264 Video Outdoor Intercom with Keypad can be installed as part of a VoIP phone system. Figure 1-2. Typical Installation 802.3af Compliant Ethernet Switch Intercom IP Phone IP PBX Server Operations Guide 931338B CyberData Corporation...

  • Page 10: Product Features

    Door closure and tamper alert signal • Optional Weather Shroud for even greater weather protection • IP65 rated enclosure • Conformal coated PCBA • Optional Security Torx screws with driver kit • Downloadable alert, ringtones and callout messages Operations Guide 931338B CyberData Corporation...

  • Page 11: Supported Protocols

    RTP/AVP - Audio Video Profile • Audio Encodings PCMU (G.711 mu-law) PCMA (G.711 A-law) Packet Time 20 ms 1.5 Supported SIP Servers The following link contains information on how to configure the device for the supported SIP servers: http://www.cyberdata.net/connecting-to-ip-pbx-servers/ Operations Guide 931338B CyberData Corporation...

  • Page 12: Specifications

    4.0 lbs. [1.81 kg] Weather Shroud is 1.2 lbs. [0.54 kg] Part Number 011414 011215 Weather Shroud (sold separately) a. Contacts 1 and 2 on the J3 terminal block are only for powering the device from a non-PoE 12VDC power source as an alternative to Network PoE power. Use of these contacts for any other purpose will damage the device and void the product warranty.

  • Page 13: Parts List

    Appendix A, "Mounting the SIP-enabled h.264 Video Outdoor Intercom with Keypad" for physical mounting information. Table 2-2. Parts List Quantity Part Name Illustration SIP-enabled h.264 Video Outdoor Intercom with Keypad Assembly Installation Quick Reference Guide Mounting Accessory Kit Operations Guide 931338B CyberData Corporation...

  • Page 14: Intercom Components

    Section 2.2.2, "Dialing from for  the Keypad" information about the functionality of the keypad. Call Button Section 2.2.1, "Call Button for  and Indicator Light" information about the functionality of the Call Button. Microphone Hole Operations Guide 931338B CyberData Corporation...

  • Page 15: Call Button And Indicator Light

    The indicator light flashes briefly at the beginning of RTFM mode. Figure 2-2. Call Button and Indicator Light Call button and indicator light 2.2.2 Dialing from the Keypad • See the Enable Telephone Operation setting in Section 2.4.6, "Configure the Button Parameters". Operations Guide 931338B CyberData Corporation...

  • Page 16: Intercom Setup

    2-3), but it allows you to tilt it 15 degrees down or 15 degrees up as shown in Figure 2-4 Figure 2-5. Figure 2-3. Mechanical Adjustment at 0 degrees horizontal 0 degrees Camera Screw used for adjustment 0 degrees Operations Guide 931338B CyberData Corporation...
  • Page 17 Installing the SIP-enabled h.264 Video Outdoor Intercom with Keypad Intercom Setup Figure 2-4. Mechanical Adjustment at +15 Degree Angle to - 15 Degree Angle Stop +/- 15 degrees Camera Screw used for adjustment Stop Operations Guide 931338B CyberData Corporation...
  • Page 18 Installing the SIP-enabled h.264 Video Outdoor Intercom with Keypad Intercom Setup Figure 2-5. Mechanical Adjustment at +15 Degree Angle to - 15 Degree Angle Stop Screw used for adjustment Camera +/- 15 degrees Stop Operations Guide 931338B CyberData Corporation...

  • Page 19: Field Of View

    1m (3.28’) 0.5m (1.64’) 2m (6.56') 73” 1.5m (4.92') 62” 57” 41” 1m (3.28') 30” 0.5m (1.64') 5” 3’ 1’ 2’ -15 degrees from horizontal 0 degrees from horizontal 20” (0.5m) +15 degrees from horizontal Operations Guide 931338B CyberData Corporation...

  • Page 20: Intercom Connections

    *Contacts 1 and 2 on the terminal block are only for  powering the device from a non-PoE 12VDC power source as an alternative to Network PoE power. Use of these contacts for any other purpose will damage the device and void the product warranty. Operations Guide 931338B CyberData Corporation...
  • Page 21 Wiring pins 7 and 8 of the terminal block to a switch will initiate a SIP call when the switch is closed. The call will go to the extension specified as the dial out extension on the SIP page. Figure 2-8. Remote Switch Connection Wire(s) in Tin Wire to 0.25 inch [6mm] Terminal Block Operations Guide 931338B CyberData Corporation...

  • Page 22: Using The On-Board Relay

    This relay interface also has a general purpose input port that can be used to monitor an external switch and generate an event. For more information on the sensor options, see the Sensor Configuration Page on the web interface. Operations Guide 931338B CyberData Corporation...

  • Page 23: Wiring The Circuit

    DC Source Sense Input 1 A @ 30 VDC Terminal Block of the CyberData Device If you have questions about connecting door strikes or setting up the web configurable options, please contact our support department at the following website: http://support.cyberdata.net/...

  • Page 24: Intercom Connectors

    Installing the SIP-enabled h.264 Video Outdoor Intercom with Keypad Intercom Setup 2.3.6 Intercom Connectors See the following figures and tables to identify the connectors and functions of the Intercom. Figure 2-10. Connector Locations Operations Guide 931338B CyberData Corporation...
  • Page 25 EPROM Write Protect — Factory Use Only JP10 Disables the intrusion sensor when installed. Sitara Card Interface — Factory Use Only JBT1 Touch Button -1 Interface — Not Used JBT2 Touch Button -2 Interface — Not Used Operations Guide 931338B CyberData Corporation...
  • Page 26 Installing the SIP-enabled h.264 Video Outdoor Intercom with Keypad Intercom Setup Figure 2-11. Connector Locations Operations Guide 931338B CyberData Corporation...
  • Page 27 Console Port — Factory Use Only JSPI Reserved — Factory Use Only Section 2.3.8, "RTFM Button" a.Do not install a jumper. Momentary short to reset. Permanent installation of a jumper would prevent the board from running all together. Operations Guide 931338B CyberData Corporation...

  • Page 28: Activity And Link Leds

    The square, AMBER 100Mb Link LED above the Ethernet port indicates that a 100Mb network connection has been established (see Figure 2-12). Figure 2-12. Activity and Link LED Link/Activity LED (GREEN) 100Mb Link LED (AMBER) Operations Guide 931338B CyberData Corporation...

  • Page 29: Rtfm Button

    2-13) on the Intercom board to announce and confirm the Intercom’s IP Address and test to see if the audio is working. Note You must do these tests prior to final assembly. Figure 2-13. RTFM Button RTFM Button (SW1) Operations Guide 931338B CyberData Corporation...

  • Page 30: Announcing The Ip Address

    10.10.10.10 if a DHCP server is not present). Note Pressing and holding the RTFM button for longer than five seconds will restore the device to the factory default settings. Figure 2-14. RTFM Button RTFM Button (SW1) Operations Guide 931338B CyberData Corporation...

  • Page 31: Adjusting The Intercom Volume

    2.3.9 Adjusting the Intercom Volume You can adjust the Intercom volume through the Volume, Multicast Volume, Ring Volume, and Sensor Volume settings on the Device Page. 2.3.10 Adjust the Volume You can adjust the volume through the Device Page. Operations Guide 931338B CyberData Corporation...

  • Page 32: Configure The Intercom Parameters

    Table 2-5. Factory Default Settings Parameter Factory Default Setting IP Addressing DHCP IP Address 10.10.10.10 Web Access Username admin Web Access Password admin Subnet Mask 255.0.0.0 Default Gateway 10.0.0.1 a. Default if there is not a DHCP server present. Operations Guide 931338B CyberData Corporation...

  • Page 33: Intercom Web

    Link to go to the SIP page. Link to the Multicast page. Link to the Sensor page. Link to the Audiofiles page. Link to the Events page. Link to the Autoprovisioning page. Link to the Firmware page. Operations Guide 931338B CyberData Corporation...

  • Page 34: Using The Toggle Help Button

    2. You will see a question mark ( ) appear next to each web page item that has been provided with a short description by the Help feature. See Figure 2-17. Figure 2-17. Toggle Help Button and Question Marks Question mark  appears next to the web page items Toggle Help button Operations Guide 931338B CyberData Corporation...
  • Page 35 3. Move the mouse pointer to hover over the question mark ( ), and a short description of the web page item will appear. See Figure 2-18. Figure 2-18. Short Description Provided by the Help Feature A short description of the web page item will appear Question mark Operations Guide 931338B CyberData Corporation...

  • Page 36: Log In To The Configuration Home Page

    Note You may also download CyberData’s VoIP Discovery Utility program which allows you to easily find and configure the default web address of the CyberData VoIP products.   CyberData’s VoIP Discovery Utility program is available at the following link: http://www.cyberdata.net/assets/common/discovery.zip...
  • Page 37 Installing the SIP-enabled h.264 Video Outdoor Intercom with Keypad Configure the Intercom Parameters Figure 2-19. Home Page 414100452 v1.0.0 Operations Guide 931338B CyberData Corporation...
  • Page 38 Shows the current status of the Primary SIP Server. Backup Server 1 Shows the current status of Backup Server 1. Backup Server 2 Shows the current status of Backup Server 2. Nightringer Server Shows the current status of Nightringer Server. Operations Guide 931338B CyberData Corporation...
  • Page 39 The user name and password will be saved immediately, but the user will not be prompted to enter them until there is a reboot. It is advisable to restart the web browser after this change. Operations Guide 931338B CyberData Corporation...

  • Page 40: Configure The Device

    Installing the SIP-enabled h.264 Video Outdoor Intercom with Keypad Configure the Intercom Parameters 2.4.5 Configure the Device 1. Click the Device menu button to open the Device page. See Figure 2-20. Figure 2-20. Device Page Operations Guide 931338B CyberData Corporation...
  • Page 41 SIP call with the device. Relay will be active indefinitely, or until the DTMF Relay Deactivation code is entered. Activate Relay with DTMF Code must be enabled. Enter up to 25 digits (* and # are supported). Operations Guide 931338B CyberData Corporation...
  • Page 42 * key. Pressing the # key will force send only audio (setting the max speaker volume and muting the mic). Pressing the 0 key will restore full duplex operation with the normal microphone and speaker volume. Operations Guide 931338B CyberData Corporation...
  • Page 43 Note None of the Relay Settings require a reboot for the changes to take effect. Note Disable HTTPS (NOT recommended) setting requires a reboot for the changes to take effect. Operations Guide 931338B CyberData Corporation...

  • Page 44: Configure The Button Parameters

    Installing the SIP-enabled h.264 Video Outdoor Intercom with Keypad Configure the Intercom Parameters 2.4.6 Configure the Button Parameters 1. Click the Button Config button to open the Button Configuration page. See Figure 2-21. Figure 2-21. Button Configuration Page Operations Guide 931338B CyberData Corporation...
  • Page 45 The amount of time you must hold the button before it calls the configured extension. When this is set to 0 the phone will dial the configured extension as soon as the button is released. Keypad 1 Dial this extension when the 1 key is pressed. Operations Guide 931338B CyberData Corporation...
  • Page 46 Table 2-10. Examples of Dial-Out Extension Strings Extension String Resulting Action Dial out extension 302 and establish a call 302,2 Dial out extension 302 and establish a call, wait 3 seconds then send the DTMF tone '2' Operations Guide 931338B CyberData Corporation...
  • Page 47 Allow Telephone Dialout Option Disabled (in security mode with default security settings) Input Resulting Action Dialing 1234560  The device will activate the relay for Security Code 0 for 6 seconds. (and waiting for several seconds) Operations Guide 931338B CyberData Corporation...

  • Page 48: Configure The Video Parameters

    Installing the SIP-enabled h.264 Video Outdoor Intercom with Keypad Configure the Intercom Parameters 2.4.7 Configure the Video Parameters 1. Click the Video menu button to open the Video page (Figure 2-23). Figure 2-22. Video Page Operations Guide 931338B CyberData Corporation...
  • Page 49 2800 and 6500. The default value is 4600. Click the Save button to save your configuration settings. Note: You need to reboot for changes to take effect. Click on the Reboot button to reboot the system. Operations Guide 931338B CyberData Corporation...
  • Page 50 Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Note You must click on the Save button and then the Reboot button for the changes to take effect. Operations Guide 931338B CyberData Corporation...

  • Page 51: Configure The Network Parameters

    Installing the SIP-enabled h.264 Video Outdoor Intercom with Keypad Configure the Intercom Parameters 2.4.8 Configure the Network Parameters 1. Click the Network menu button to open the Network page (Figure 2-23). Figure 2-23. Network Configuration Page Operations Guide 931338B CyberData Corporation...
  • Page 52 Shows the current DNS Server 2 address. Click the Save button to save your configuration settings. Note: You need to reboot for changes to take effect. Click on the Reboot button to reboot the system. Operations Guide 931338B CyberData Corporation...
  • Page 53 Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Note You must click on the Save button and then the Reboot button for the changes to take effect. Operations Guide 931338B CyberData Corporation...

  • Page 54: Configure The Sip Parameters

    Installing the SIP-enabled h.264 Video Outdoor Intercom with Keypad Configure the Intercom Parameters 2.4.9 Configure the SIP Parameters 1. Click on the SIP menu button to open the SIP page (Figure 2-24). Figure 2-24. SIP Configuration Page Operations Guide 931338B CyberData Corporation...
  • Page 55 The Remote SIP Port is the port number the device will use as the destination port when sending SIP messages. The default Remote SIP Port is 5060. The supported range is 0-65536. Enter up to 5 digits. Operations Guide 931338B CyberData Corporation...
  • Page 56 The supported range is 30-3600 seconds. Enter up to 4 digits. Call Disconnection Terminate Call After Delay Automatically terminate an active call after a given delay in seconds. A value of 0 will disable this function. Enter up to 8 digits. RTP Settings Operations Guide 931338B CyberData Corporation...
  • Page 57 You must click on the Save button and then the Reboot button for the changes to take effect. Note Terminate Call After Delay setting does not require a reboot for the changes to take effect. Note For specific server configurations, go to the following website address: http://www.cyberdata.net/connecting-to-ip-pbx-servers/ Operations Guide 931338B CyberData Corporation...

  • Page 58: Configure The Multicast Parameters

    RTP audio streams. A paging zone can consist of one or many CyberData multicast group-enabled products. There is no limit to how many speakers can be in a given paging zone. Each multicast group is defined by a multicast address and port number.
  • Page 59 Note Enabling or disabling the strobe or changing any of the strobe options require you to click on the Save button for the changes to take effect. Operations Guide 931338B CyberData Corporation...
  • Page 60 SIP calls, multicast streams, ring tones, ringback tones, and nightring tones are all prioritized. Ringtones and Ringtones all play at the same priority level. This means that it is possible to have a nightring tone Nightringtones and a normal ringtone playing at the same time. Operations Guide 931338B CyberData Corporation...

  • Page 61: Configure The Sensor Configuration Parameters

    Call an extension and establish two way audio • Call an extension and play a pre-recorded audio file Note Calling a preset extension can be set up as a point-to-point call, but currently can't send delayed DTMF tones. Operations Guide 931338B CyberData Corporation...
  • Page 62 Installing the SIP-enabled h.264 Video Outdoor Intercom with Keypad Configure the Intercom Parameters 1. Click Sensor menu button to open the Sensor page (Figure 2-26). Figure 2-26. Sensor Configuration Page Operations Guide 931338B CyberData Corporation...
  • Page 63 Specify the extension the device will call when the intrusion sensor is activated. Enter up to 64 alphanumeric characters. Dial Out ID An additional Caller identification string added to outbound calls. Enter up to 64 alphanumeric characters. Operations Guide 931338B CyberData Corporation...
  • Page 64 Note You must click on the Save button for the changes to take effect. Note None of the Sensor Configuration Page settings require a reboot for the changes to take effect. Operations Guide 931338B CyberData Corporation...

  • Page 65: Configure The Audio Configuration Parameters

    The Audiofiles page is used to add custom audio to the board. User uploaded audio will take precedence over the audio files shipped with the Intercom. 1. Click on the Audiofiles menu button to open the Audiofiles page (Figure 2-27). Figure 2-27. Audiofiles Configuration Page Operations Guide 931338B CyberData Corporation...
  • Page 66 Installing the SIP-enabled h.264 Video Outdoor Intercom with Keypad Configure the Intercom Parameters Figure 2-28. Audiofiles Configuration Page (continued) Operations Guide 931338B CyberData Corporation...
  • Page 67 '9' corresponds to the spoken word “nine.” Corresponds to the spoken word “dot.” (24 character limit) Audiotest Corresponds to the message “This is the CyberData IP speaker test message...” (24 character limit) Page tone Corresponds to a simple tone used for beep on initialization and beep on page (24 character limit).
  • Page 68 Web Page Item Description The Save button will download a new user audio file to the board once you've selected the file by using the Browse button. The Save button will delete any pre-existing user-uploaded audio files. Operations Guide 931338B CyberData Corporation...
  • Page 69 RIFF (little-endian) data, WAVE audio, Microsoft PCM, 16 bit, mono 8000 Hz You can use the free utility Audacity to convert audio files into this format. See Figure 2-29 through Figure 2-31. Figure 2-29. Audacity 1 Figure 2-30. Audacity 2 Operations Guide 931338B CyberData Corporation...
  • Page 70 Configure the Intercom Parameters When you export an audio file with Audacity, save the output as: • WAV (Microsoft) signed 16 bit PCM. Figure 2-31. WAV (Microsoft) signed 16 bit PCM WAV (Microsoft) signed 16 bit PCM Operations Guide 931338B CyberData Corporation...

  • Page 71: Configure The Events Parameters

    The Events page specifies a remote server that can be used to receive HTTP POST events when actions take place on the board. 1. Click on the Events menu button to open the Events page (Figure 2-32). Figure 2-32. Event Configuration Page Operations Guide 931338B CyberData Corporation...
  • Page 72 SIP registration is not required to generate Heartbeat events. Check All Click on Check All to select all of the events on the page. Uncheck All Click on Uncheck All to de-select all of the events on the page. Operations Guide 931338B CyberData Corporation...
  • Page 73 Enabling Event Generation or changing an Event Server setting requires a reboot for the changes to take effect. Note Selecting particular events, Check All, or Uncheck All does not require a reboot for the changes to take effect. Operations Guide 931338B CyberData Corporation...
  • Page 74 Here are example packets for every event: POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 197 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>POWERON</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 199 Content-Type: application/x-www-form-urlencoded <?xml version="1.0"...
  • Page 75 Installing the SIP-enabled h.264 Video Outdoor Intercom with Keypad Configure the Intercom Parameters User-Agent: CyberData/1.0.0 Content-Length: 205 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>CALL_TERMINATED</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 197 Content-Type: application/x-www-form-urlencoded <?xml version="1.0"...
  • Page 76 Installing the SIP-enabled h.264 Video Outdoor Intercom with Keypad Configure the Intercom Parameters User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>RELAY_DEACTIVATED</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded <?xml version="1.0"...

  • Page 77: Configure The Autoprovisioning Parameters

    Values found in this file will override values stored in on-board memory. Note By default, the device will try to set up its configuration with autoprovisioning. 1. Click the Autoprov menu button to open the Autoprovisioning page. See Figure 2-33. Figure 2-33. Autoprovisioning Page Operations Guide 931338B CyberData Corporation...
  • Page 78 ( ) appear next to some of the web page items. Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Operations Guide 931338B CyberData Corporation...
  • Page 79 Autoprovisioning files can contain the whole configuration or a subset of this file. The first autoprovisioning file can also contain links to other autoprovisioning files. The <MiscSettings> section contains some examples of additional autoprovisioning files: <MiscSettings> <DeviceName>CyberData VoIP Intercom</DeviceName> <!-- <AutoprovFile>common.xml</AutoprovFile>--> Operations Guide...
  • Page 80 When one of these options is set, the Files after Boot device will download its autoprovisioning files again, and if it finds any differences from the files it downloaded on boot, it will force a reboot and reconfigure. Operations Guide 931338B CyberData Corporation...
  • Page 81 The autoprovisioning filename is set to “cyberdata/” On boot, the device will try to download: https://www.example.com/cyberdata/0020f7123456.xml ...and if this fails: https://www.example.com/cyberdata/000000cd.xml Audio files and firmware files will also add “cyberdata” to the URL before downloading. Operations Guide 931338B CyberData Corporation...
  • Page 82 In this way, a generic autoprovisioning file can specify unique firmware for a range of products. The list of valid product strings: <ProductString>CallButton31</ProductString> <ProductString>EmergencyIntercom31</ProductString> <ProductString>EmergencyIntercom31SW</ProductString> <ProductString>IndoorIntercom31</ProductString> <ProductString>IndoorIntercom31SW</ProductString> <ProductString>IndoorKeypad31</ProductString> <ProductString>IndoorKeypad31SW</ProductString> <ProductString>OfficeRinger31</ProductString> <ProductString>OfficeRinger31SW</ProductString> <ProductString>OutdoorIntercom31</ProductString> <ProductString>OutdoorIntercom31SW</ProductString> <ProductString>OutdoorKeypad31</ProductString> <ProductString>OutdoorKeypad31SW</ProductString> <ProductString>Strobe31</ProductString> <ProductString>Strobe31SW</ProductString> Operations Guide 931338B CyberData Corporation...
  • Page 83 000000cd.xml. This file exists, and Device1 parses the three elements. 1. Device1 changes its device name to CyberData Autoprovisioned. 2. Device1 finds an AutoprovFile element containing the filename sip_common.xml. The device downloads sip_common.xml from “https://autoprovtest.server.net,”...
  • Page 84 TFTP server at 10.0.1.3. and imports these settings. The device name is set to CyberData Autoprovisioned, the SIP server is set to 10.0.0.253, and the port is set to 5060. Device2 does the same except it downloads 0020f7020002.xml on boot and imports these values instead.
  • Page 85 You can force a change to the audio files on the board by clicking Restore Default on the Audio Configuration page or by changing the autoprovisioning file with “default” set as the file name. Operations Guide 931338B CyberData Corporation...
  • Page 86 "http://test.cyberdata.net"; # OPTION 66 option option-150 10.0.0.252; # OPTION 150 # These two lines are needed for option 43 vendor-option-space VendorInfo; # OPTION 43 option VendorInfo.text "http://test.cyberdata.net"; # OPTION 43 range 10.10.0.1 10.10.2.1; } Operations Guide 931338B CyberData Corporation...
  • Page 87 4. At this point, you can open and edit the autoprovisioning template to change the configuration settings in the template for the unit. 5. You can then upload the autoprovisioning file to a TFTP or HTTP server where the file can be loaded onto other devices. Operations Guide 931338B CyberData Corporation...

  • Page 88: Upgrade The Firmware

    Upgrade the Firmware 2.5 Upgrade the Firmware Note CyberData strongly recommends that you do not upgrade the firmware when the device is likely to be in use. To upgrade the firmware of your device: 1. Download the latest firmware file from the Downloads tab at the following webpage: http://www.cyberdata.net/voip/011414/...
  • Page 89 10. When the process is complete, you will see the words SWUPDATE Successful under Status Messages. 11. The device will reboot automatically. 12. The Home page will display the version number of the firmware and indicate which boot partition is active. Operations Guide 931338B CyberData Corporation...
  • Page 90 Note: This button only appears after the user has selected a firmware file. Upload progress Status bar indicates the progress in uploading the file. Upload Post Processing Status bar indicates the progress of the software installation. Status Messages Messages relevant to the firmware update process appear here. Operations Guide 931338B CyberData Corporation...

  • Page 91: Reboot The Device

    1. Log in to the Home page as instructed in Section 2.4.4, "Log in to the Configuration Home Page". 2. Click on the Reboot button on the Home page (Figure 2-37). A normal restart will occur. Figure 2-37. Home Page 414100452 v1.0.0 Reboot Operations Guide 931338B CyberData Corporation...

  • Page 92: Command Interface

    --user admin --password admin --auth-no-challenge --no- check-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/ audiofiles.cgi" --post-data "play_2=yes" Play the "3" audio file wget --user admin --password admin --auth-no-challenge --no- check-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/ audiofiles.cgi" --post-data "play_3=yes" Operations Guide 931338B CyberData Corporation...
  • Page 93 --user admin --password admin --auth-no-challenge --no- check-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/ audiofiles.cgi" --post-data "play_intrusionsensortriggered=yes" Play the "Door Ajar" audio file wget --user admin --password admin --auth-no-challenge --no- check-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/ audiofiles.cgi" --post-data "play_doorajar=yes" Operations Guide 931338B CyberData Corporation...
  • Page 94 --user admin --password admin --auth-no-challenge --no- check-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/ audiofiles.cgi" --post-data "delete_rebooting=yes" Delete the "Restoring Default" audio file wget --user admin --password admin --auth-no-challenge --no- check-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/ audiofiles.cgi" --post-data "delete_restoringdefault=yes" Operations Guide 931338B CyberData Corporation...
  • Page 95 --user admin --password admin --auth-no-challenge --no- check-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/ sensor.cgi" --post-data "intrusiontest=yes" a.Type and enter all of each http POST command on one line. b. Must be in point-to-point mode see Section 2.4.10, "Configure the Multicast Parameters" Operations Guide 931338B CyberData Corporation...

  • Page 96: Appendix A Mounting The Sip-Enabled H.264 Video Outdoor Intercom With Keypad

    Table A-2. Optional Accessories (for gooseneck mounting) Quantity Part Name Illustration Carriage bolt nuts Carriage bolts Carriage bolt washers Table A-3. Optional Accessories Quantity Part Name Illustration Spacer for Half-inch Set Screw Connector 531085B Hole Plug Assembly Operations Guide 931338B CyberData Corporation...

  • Page 97: Dimensions

    Dimensions are in Inches [Millimeter] Figure A-1. Unit Dimensions—Rear View with Mounting Hole Locations 3.740 [95.00] ø0.280 [ø7.11] 0.869 [22.07] (3 Places) ø0.854 [ø21.69] 1.690 [42.93] 1.690 [42.93] 3.380 [85.85] Dimensions are in Inches [Millimeter] Operations Guide 931338B CyberData Corporation...
  • Page 98 Mount the Intercom Figure A-2. Shroud Dimensions and Mounting Hole Locations 7.638 [194.00] 3.434 [87.23] ø0.280 [ø7.11] ø0.854 [ø21.69] (3 PLACES) 3.380 [85.85] 3.819 [97.00] 7.638 [194.00] Dimensions are in Inches [Millimeter] Operations Guide 931338B CyberData Corporation...

  • Page 99: Overview Of Installation Types

    An overview of the installation types and the required components are provided in Table A-4. Table A-4. Overview of Installation Types Installation Type What You Need Outdoor, on surface 011414 Intercom only Outdoor, on surface with shroud (increased resistance) 011414 Intercom 011215 Weather Shroud (sold separately) Operations Guide 931338B CyberData Corporation...

  • Page 100: Network Cable Entry Restrictions

    A.4.2 Rear Conduit Network Cable Entry Restrictions (with Shroud) Figure A-4 for the rear conduit cable entry restrictions (with shroud). Figure A-4. Rear Conduit Network Cable Entry Restrictions—With Shroud Add Spacer Here Network Cable, 1/2" Conduit & 1/2" Conduit Connector are not provided. Operations Guide 931338B CyberData Corporation...

  • Page 101: Service Loop Cable Routing

    Faceplate Mounting Screw (6x) Figure A-6. Network Cable Service Loop Routing Route Cable inside the Custom Enclosure to Creates Service Loop Network Cable is Not Provided Custom Enclosure Faceplate & PCB Assembly Faceplate Mounting Screw (6x) Operations Guide 931338B CyberData Corporation...

  • Page 102: Securing The Intercom

    PCB assembly to the gang box. To prevent over-torque damage to the gasket, do not apply more than 10 inch-pounds force. Over-torquing will cause the GENERAL ALERT gasket to tear, risk moisture intrusion, and effectively void the manufacturer's warranty. Operations Guide 931338B CyberData Corporation...

  • Page 103: Additional Mounting Options

    1/2" Conduit, Network Cable, 1/2" Set Screw Connector, Ground Wire & RTV Sealant are Not Provided Apply RTV Silicone Sealant Around Mounting Holes Faceplate & PCB Assembly 1/4" Washer & Nut (3x) Faceplate Mounting Screw (6x) Operations Guide 931338B CyberData Corporation...

  • Page 104: Concrete Wall Mounting Option (Not Provided)

    Screw (6x) 1/2" Conduit & on to Rear to Cover Hole 1/2" Set Conduit Connector are Not Provided Note: To mount the intercom, use methods Network Cable & compliant with local electrical codes. Ground Cable Operations Guide 931338B CyberData Corporation...

  • Page 105: Goose Neck Mounting Option (Not Provided)

    Clamp, Network Cable & Ground Cable, RTV Sealant are Not Provided Around Mounting Holes Faceplate & PCB Assembly Ground Cable Nut to Ground Lug Inside the Custom Enclosure Faceplate Mounting Screw (6x) Network Cable in Operations Guide 931338B CyberData Corporation...

  • Page 106: Appendix B Setting Up A Tftp Server

    1. Install and start the software. 2. Select File Configure Security tab Transmit Only. 3. Make a note of the default directory name, and then move the firmware files to be uploaded to that directory. Operations Guide 931338B CyberData Corporation...

  • Page 107: Appendix C Troubleshooting/Technical Support

    To see a list of frequently asked questions for your product, click on the FAQs tab at the following webpage: http://www.cyberdata.net/voip/011414/ C.2 Documentation The documentation for this product is released in an English language version only. To download PDF copies of CyberData product documentation, click on the Downloads tab at the following webpage: http://www.cyberdata.net/voip/011414/ Operations Guide 931338B...

  • Page 108: Contact Information

    Support form at the following website: http://support.cyberdata.net/ The Support Form initiates a ticket which CyberData uses for tracking customer requests. Most importantly, the Support Form tells us which PBX system and software version that you are using, the make and model of the switch, and other important information. This information is essential for troubleshooting.

  • Page 109: Index

    (intrusion sensor) 56 configurable parameters 34, 42, 45 activity LED 21 contact information 101 address, configuration login 29 contact information for CyberData 101 alternative power input 5 current network settings 45 announcing a device’s IP address 23 CyberData contact information 101...
  • Page 110 96 concrete wall mounting option (not provided) 97 conduit mounting option (not provided) 96 goose neck mounting option (not provided) 98 illustration of intercom mounting process 89 identifying your product 1 mounting an intercom 89 Operations Guide 931338B CyberData Corporation...
  • Page 111 (door sensor) 56 sensor setup parameters 54 play audio locally (intrusion sensor) 56 sensors 56 point-to-point configuration 51 server address, SIP 48 port service 101 local SIP 49 service loop cable routing 94 remote SIP 48 Operations Guide 931338B CyberData Corporation...
  • Page 112 SIP registration 49 SIP remote SIP port 48 SIP server 48 password for login 48 SIP servers supported 4 warranty policy at CyberData 101 unregister from 49 web access password 25 user ID for login 48 web access username 25...

Table of Contents