CyberData 011186 Configuration Manual
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CyberData 011186 Configuration Manual

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Zoom CONFIGURATION GUIDE:
Intercoms
Document Part # 931706B
CyberData Corporation
3 Justin Court
Monterey, CA 93940
(831) 373-2601

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  • Page 1 Zoom CONFIGURATION GUIDE: Intercoms Document Part # 931706B CyberData Corporation 3 Justin Court Monterey, CA 93940 (831) 373-2601...
  • Page 2 Software or firmware developed by CyberData that is unrelated to Open Source Software is copyrighted by CyberData, subject to the terms of CyberData licenses, and may not be copied, modified, reverse-engineered, or otherwise altered without explicit written permission from CyberData Corporation.
  • Page 3 ZOOM CONFIGURATION GUIDE: INTERCOMS Doc. 931706B Page 2 Revision Information • 9-27-19 Initial Release • 1-31-20 Update to revise Device type selection on Zoom. CyberData Corporation 3 Justin Court, Monterey, CA 93940 www.cyberdata.net P 831.373.2601 | F 831.373.4193...

  • Page 4: Table Of Contents

    5.0 Configuration Procedure: Setting up the Paging Extension ........... 15 6.0 Configuration Procedure: Setting up the Nightringer extension..........24 7.0 Using the CyberData Intercom in a Zoom system..............33 7.1 Setting the Dialout Extension – Single button intercom ............33 7.2 Calling with a Keypad Intercom .....................

  • Page 5: Setup Diagram

    ZOOM CONFIGURATION GUIDE: INTERCOMS Doc. 931706B Page 4 1.0 Setup Diagram Figure 1-1: Interoperability Test Infrastructure CyberData Corporation 3 Justin Court, Monterey, CA 93940 www.cyberdata.net P 831.373.2601 | F 831.373.4193...

  • Page 6: Test Setup Equipment

    This section describes the products used for interoperability testing with Zoom. Table 2-1: Setup Equipment EQUIPMENT MODEL or PART NUMBER FIRMWARE VERSION CYBERDATA OUTDOOR 011186 20.1.0 INTERCOM CYBERDATA OUTDOOR KEYPAD 011214 20.0.0 INTERCOM CYBERDATA INDOOR INTERCOM 011211 20.0.0 CYBERDATA INDOOR INTERCOM 011113 20.0.0...

  • Page 7: Before You Start

    Zoom uses a Fully Qualified Domain Name (FQDN) for the SIP server and Outbound Proxy addresses. The CyberData Intercom needs to perform a DNS A query to resolve the IP address of Zoom’s Outbound Proxy FQDN. It is necessary to ensure the configured DNS server(s) have an A record for the Outbound Proxy address.
  • Page 8 ZOOM CONFIGURATION GUIDE: INTERCOMS Doc. 931706B Page 7 Product Documentation and Utilities Before you start, download the Operation and Quick Start guides from the intercom’s product webpage: Outdoor Intercom (011186): https://files.cyberdata.net/assets/011186/011186_931544E_SIP_Outdoor_Intercom_Operations_ Guide.pdf Outdoor Intercom with Keypad (011214): https://files.cyberdata.net/assets/011214/011214_931562B_SIP_Outdoor_Intercom_with_Keypa d_Ops_Guide.pdf SIP H.264 Video Outdoor Intercom (011410): http://files.cyberdata.net/assets/011410/011410_931334E_Video_Outdoor_Intercom_Ops_Guide...

  • Page 9: Configuration Procedure: Intercom/Paging Device

    Doc. 931706B Page 8 4.0 Configuration Procedure: Intercom/Paging Device There are several different extension types that can be used on the Zoom platform. This guide provides instructions to register the CyberData Intercom as an Intercom/Paging Device. 1. Log into Zoom. https://zoom.us/signin...
  • Page 10 2. From the Profile page select the “Phone System Management” section and the ‘Phones & Devices’ subsection. Figure 4-2: Profile Landing Page Note: Some text from the profile page has been hidden to protect sensitive information. CyberData Corporation 3 Justin Court, Monterey, CA 93940 www.cyberdata.net P 831.373.2601 | F 831.373.4193...
  • Page 11 3. From the “Phones & Devices” page press the Add button. Figure 4-3: Phone System Management Note: Some text from this page has been hidden to protect sensitive information. CyberData Corporation 3 Justin Court, Monterey, CA 93940 www.cyberdata.net P 831.373.2601 | F 831.373.4193...
  • Page 12 6. Set the Display Name to the location of the intercom. 7. Set the MAC address of the device. Note: Adding the MAC Address will switch the device type to “Algo/CyberData” make sure Paging&Intercom is set for the model. CyberData Corporation 3 Justin Court, Monterey, CA 93940 www.cyberdata.net...
  • Page 13 Figure 4-6: Add Phone Pop-up – Filled 8. Click the Save button to create the Phone. 9. Once created, the new extension will appear in the list. CyberData Corporation 3 Justin Court, Monterey, CA 93940 www.cyberdata.net P 831.373.2601 | F 831.373.4193...
  • Page 14 ZOOM CONFIGURATION GUIDE: INTERCOMS Doc. 931706B Page 13 Figure 4-7: Phone & Devices list 10. Press the “Provision” button on the extension that was just created. CyberData Corporation 3 Justin Court, Monterey, CA 93940 www.cyberdata.net P 831.373.2601 | F 831.373.4193...
  • Page 15 Doc. 931706B Page 14 Figure 4-7: Provisioning Pop-up Note: CyberData Devices do not support SRTP at the time of writing this document. 11. A popup will appear with manual provisioning information to setup the CyberData Intercom. Keep this popup open.

  • Page 16: Configuration Procedure: Setting Up The Paging Extension

    Authorization ID Primary SIP Auth Password Password 1. Click Launch Browser from the CyberData Discovery Utility or point your browser to the CyberData device’s IP address to access the Home Page of the web interface. Figure 5-1: CyberData Discovery Utility 2.
  • Page 17 ZOOM CONFIGURATION GUIDE: INTERCOMS Doc. 931706B Page 16 Figure 5-2: Web Interface Login 3. From the Home tab press the ‘Device’ Tab. CyberData Corporation 3 Justin Court, Monterey, CA 93940 www.cyberdata.net P 831.373.2601 | F 831.373.4193...
  • Page 18 6. Set the Timezone to the local area. Note: See the operations manual for other time zone strings. 7. Save. 8. Go to the SIP Tab. CyberData Corporation 3 Justin Court, Monterey, CA 93940 www.cyberdata.net P 831.373.2601 | F 831.373.4193...
  • Page 19 Note: Make sure to separate the port from the outbound proxy information provided by zoom. 17. Check the box for “Force Selected Codec”. 18. Save. 19. Go to the ‘SSL’ Tab. CyberData Corporation 3 Justin Court, Monterey, CA 93940 www.cyberdata.net P 831.373.2601 | F 831.373.4193...
  • Page 20 ZOOM CONFIGURATION GUIDE: INTERCOMS Doc. 931706B Page 19 Figure 5-5: SSL Tab 20. Press the ‘Choose Files’ button. CyberData Corporation 3 Justin Court, Monterey, CA 93940 www.cyberdata.net P 831.373.2601 | F 831.373.4193...
  • Page 21 Figure 5-6: Choose file Pop-up 21. Select the “sbc_ca.pem” file and press the Open button. 22. Press the “Import CA Certificate” button to load the cert. CyberData Corporation 3 Justin Court, Monterey, CA 93940 www.cyberdata.net P 831.373.2601 | F 831.373.4193...
  • Page 22 ZOOM CONFIGURATION GUIDE: INTERCOMS Doc. 931706B Page 21 Figure 5-7: Import CA Certificate 23. Once imported, confirm the file is listed with the other certificates. CyberData Corporation 3 Justin Court, Monterey, CA 93940 www.cyberdata.net P 831.373.2601 | F 831.373.4193...
  • Page 23 ZOOM CONFIGURATION GUIDE: INTERCOMS Doc. 931706B Page 22 Figure 5-8: Certificate List 24. Once the certificate is loaded a reboot will be required to make the changes take effect. CyberData Corporation 3 Justin Court, Monterey, CA 93940 www.cyberdata.net P 831.373.2601 | F 831.373.4193...
  • Page 24 ZOOM CONFIGURATION GUIDE: INTERCOMS Doc. 931706B Page 23 Figure 5-10: Home page – Registered CyberData Corporation 3 Justin Court, Monterey, CA 93940 www.cyberdata.net P 831.373.2601 | F 831.373.4193...

  • Page 25: Configuration Procedure: Setting Up The Nightringer Extension

    Authorization ID Authenticate Password Password 1. Click Launch Browser from the CyberData Discovery Utility or point your browser to the CyberData device’s IP address to access the Home Page of the web interface. Figure 6-1: CyberData Discovery Utility 2. Enter the default credentials when prompted and click the Log In button.
  • Page 26 ZOOM CONFIGURATION GUIDE: INTERCOMS Doc. 931706B Page 25 Figure 6-2: Web Interface Login 3. From the Home tab press the ‘Device’ Tab. CyberData Corporation 3 Justin Court, Monterey, CA 93940 www.cyberdata.net P 831.373.2601 | F 831.373.4193...
  • Page 27 6. Set the Timezone to the local area. Note: See the operations manual for other time zone strings. 7. Save. 8. Go to the SIP Tab. CyberData Corporation 3 Justin Court, Monterey, CA 93940 www.cyberdata.net P 831.373.2601 | F 831.373.4193...
  • Page 28 15. Set the Authenticate Password to the password provided in the configuration Popup. 16. Set the Outbound proxy and Outbound Proxy port to the address provided in the configuration Popup. 17. Save. 18. Go to the ‘SSL’ Tab. CyberData Corporation 3 Justin Court, Monterey, CA 93940 www.cyberdata.net P 831.373.2601 | F 831.373.4193...
  • Page 29 ZOOM CONFIGURATION GUIDE: INTERCOMS Doc. 931706B Page 28 Figure 6-4: SSL Tab 19. Press the ‘Choose Files’ button. CyberData Corporation 3 Justin Court, Monterey, CA 93940 www.cyberdata.net P 831.373.2601 | F 831.373.4193...
  • Page 30 Figure 6-5: Choose file Pop-up 20. Select the “sbc_ca.pem” file and press the Open button. 21. Press the “Import CA Certificate” button to load the cert. CyberData Corporation 3 Justin Court, Monterey, CA 93940 www.cyberdata.net P 831.373.2601 | F 831.373.4193...
  • Page 31 ZOOM CONFIGURATION GUIDE: INTERCOMS Doc. 931706B Page 30 Figure 6-6: Import CA Certificate 22. Once imported, confirm the file is listed with the other certificates. CyberData Corporation 3 Justin Court, Monterey, CA 93940 www.cyberdata.net P 831.373.2601 | F 831.373.4193...
  • Page 32 ZOOM CONFIGURATION GUIDE: INTERCOMS Doc. 931706B Page 31 Figure 6-7: Certificate List 23. Once the certificate is loaded a reboot will be required to make the changes take effect. CyberData Corporation 3 Justin Court, Monterey, CA 93940 www.cyberdata.net P 831.373.2601 | F 831.373.4193...
  • Page 33 ZOOM CONFIGURATION GUIDE: INTERCOMS Doc. 931706B Page 32 Figure 6-8: Common Area Phones CyberData Corporation 3 Justin Court, Monterey, CA 93940 www.cyberdata.net P 831.373.2601 | F 831.373.4193...

  • Page 34: Using The Cyberdata Intercom In A Zoom System

    7.0 Using the CyberData Intercom in a Zoom system. CyberData Intercoms are used for access control. Depending on the number of keys the intercom has there are different ways to use the intercom. A single button intercom can be configured to call a number when the call button is pressed.

  • Page 35: Calling With A Keypad Intercom

    This mode restricts the calling options to only the call button. The keypad is then used for “Security Codes” for access control without making a call. Check the operations manual for more details on the Security Codes. CyberData Corporation 3 Justin Court, Monterey, CA 93940 www.cyberdata.net...

  • Page 36: Setting Up Speed Dial Operation

    Speed Dial Timeout is how long the button will need to be pressed to make a call; if set to 0 the call will send immediately. Figure 7-3: Speed Dial Settings CyberData Corporation 3 Justin Court, Monterey, CA 93940 www.cyberdata.net...

  • Page 37: Setting Up Security Mode Operation

    Relay activation and Relay deactivation are codes that can be entered on the keypad to activate and deactivate the relay. If those fields are left blank, they will be disabled. Figure 7-4: Security Mode Operation CyberData Corporation 3 Justin Court, Monterey, CA 93940 www.cyberdata.net...

  • Page 38: Activating The On-Board Relay

    This code deactivates the relay. Figure 7-5: Relay Settings Note: Enable “Play Tone During DTMF Activation” if you want a tone to play when the onboard relay is active. CyberData Corporation 3 Justin Court, Monterey, CA 93940 www.cyberdata.net P 831.373.2601 | F 831.373.4193...

  • Page 39: Contact Cyberdata Corporation

    Contact CyberData VoIP Technical Support form on our website. The CyberData VoIP Technical Support Contact form initiates a troubleshooting ticket which CyberData uses for quality assurance purposes. Additionally, the Contact VoIP Tech Support form tells us which phone system you are using, the make and model of the network switch, and other essential troubleshooting information we need to efficiently assist with a resolution.

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