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CyberData 011186 Operation Manual

Voip outdoor intercom
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The IP Endpoint Company
VoIP Outdoor Intercom
Operations Guide
Part #011186
Document Part #930796K
for Firmware Version 11.0.6
CyberData Corporation
3 Justin Court
Monterey, CA 93940
(831) 373-2601

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  • Page 1 The IP Endpoint Company  VoIP Outdoor Intercom Operations Guide Part #011186 Document Part #930796K for Firmware Version 11.0.6 CyberData Corporation 3 Justin Court Monterey, CA 93940 (831) 373-2601...
  • Page 2 CyberData Corporation. This manual, and the products, software, firmware, and/or hardware described in this manual are the property of CyberData Corporation, provided under the terms of an agreement between CyberData Corporation and recipient of this manual, and their use is subject to that agreement and its terms.
  • Page 3 Browsers Supported The following browsers have been tested against firmware version 11.0.6: • Internet Explorer (version: 10) • Firefox (also called Mozilla Firefox) (version: 23.0.1 and 25.0) • Chrome (version: 29.0.1547.66 m) • Safari (version: 5.1.7) Operations Guide 930796K CyberData Corporation...
  • Page 4 Potential safety hazards are identified in this manual through the use of words Danger, Warning, and Caution, the specific hazard type, and pictorial alert icons. CyberData Corporation 930796K Operations Guide...
  • Page 5 To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions. GENERAL ALERT Warning The PoE connector is intended for intra-building connections only and does not route to the outside plant. GENERAL ALERT CyberData Corporation 930796K Operations Guide...

  • Page 6: Table Of Contents

    A.8.1 Conduit Mounting Option (Not Provided) ..............90 A.8.2 Concrete Wall Mounting Option (Not Provided) ............91 A.8.3 Goose Neck Mounting Option (Not Provided) ..............92 A.8.4 Ground Cable Installation for Goose Neck Mounting Option ........93 Appendix B Setting up a TFTP Server Operations Guide 930796K CyberData Corporation...
  • Page 7 C.4.1 Warranty & RMA Returns within the United States ............97 C.4.2 Warranty & RMA Returns outside of the United States ..........98 C.4.3 Spare in the Air Policy ....................98 C.4.4 Return and Restocking Policy ..................98 C.4.5 Warranty and RMA Returns Page ................98 Index Operations Guide 930796K CyberData Corporation...

  • Page 8: Chapter 1 Product Overview

    To identify the VoIP Outdoor Intercom, look for a model number label similar to the one shown in  Figure 1-1. Confirm the following: • The model number on the label should be 011186. • The serial number on the label should begin with 1861. Figure 1-1. Model Number Label WWW.CYBERDATA.NET...

  • Page 9: Typical System Installation

    Relay Module Intercom IP Phone IP PBX Server Figure 1-3. Typical Installation—Networked Door Strike Intermediate Relay Module 802.3af Compliant Ethernet Switch Networked Door Strike Door Strike Intermediate Relay Module Intercom IP Phone IP PBX Server Operations Guide 930796K CyberData Corporation...
  • Page 10 Figure 1-4. Typical Installation—Mass Notification 802.3af Compliant Ethernet Switch Strobe Speaker Loudspeaker IP Phone IP PBX Server Intercom Light Amplifier Figure 1-5. Typical Installation—Emergency Phone 802.3af Compliant Ethernet Switch Intercom IP Phone IP Phone IP Phone IP PBX Server Operations Guide 930796K CyberData Corporation...

  • Page 11: Product Features

    The VoIP Outdoor Intercom has the following features: • Supports SRST (Survivable Remote Site Telephony) in a Cisco environment. SRST parameters are entered statically into the CyberData product's internal webpage. • • Dual speeds of 10 Mbps and 100 Mbps •...

  • Page 12: Supported Protocols

    Facilitates autoprovisioning configuration values on boot • Audio Encodings PCMU (G.711 mu-law) PCMA (G.711 A-law) Packet Time 20 ms 1.5 Supported SIP Servers The following link contains information on how to configure the device for the supported SIP servers: http://www.cyberdata.net/support/server/index.html Operations Guide 930796K CyberData Corporation...

  • Page 13: Chapter 2 Installing The Voip Outdoor Intercom

    Table 2-1 illustrates the VoIP Outdoor Intercom parts. Note Appendix A, "Mounting the Intercom" for physical mounting information. Table 2-1. Parts List Quantity Part Name Illustration Intercom Assembly Installation Quick Reference Guide Intercom Mounting Accessory Kit Operations Guide 930796K CyberData Corporation...

  • Page 14: Intercom Components

    Intercom. Figure 2-1. Intercom Components Microphone Hole Speaker Drain Hole Call Button Section 2.3.8, "Call Button for  and the Call Button LED" information about the functionality of the Call Button. Operations Guide 930796K CyberData Corporation...

  • Page 15: Intercom Setup

    Intercom from a non-PoE 12VDC power source as an alternative to Network PoE power. Use of these contacts for any other purpose will damage the J3 Terminal Block Intercom and void the product warranty. can accept 16 AWG wire Operations Guide 930796K CyberData Corporation...

  • Page 16: Using The On-Board Relay

    This relay interface also has a general purpose input port that can be used to monitor an external switch and generate an event. For more information on the sensor options, see the Sensor Configuration Page on the web interface. Operations Guide 930796K CyberData Corporation...

  • Page 17: Wiring The Circuit

    Pin 4 - Relay Normally Open Contact Pin 5 - Sense Input Pin 6 - Sense Ground Strobe Light DC Source Sense Input 1 A @ 30 VDC J3 Terminal Block of the CyberData Device Operations Guide 930796K CyberData Corporation...
  • Page 18 Please refer to the Door Strike Intermediate Relay Operations Guide for connection specifics. AC Source DC Source Door Lock Sense Input If you have questions about connecting door strikes or setting up the web configurable options, please contact our support department. http://www.cyberdata.net/support/voip/index.html Operations Guide 930796K CyberData Corporation...
  • Page 19 AC Source Please refer to the Networked Door Strike  DC Source Intermediate Relay Operations Guide for connec- tion specifics. Section 2.4.12, "Configure the Door Strike Relay" for configuration options. Intercom Sense Input Aux Button Operations Guide 930796K CyberData Corporation...

  • Page 20: Intercom Connectors

    Table 2-2. Connector Functions Connector Function Call Button LED Interface Microphone Interface Speaker Interface Keypad Interface — Not Used Auxiliary Strobe Connector — Not Used Proximity Sensor Interface — Not Used JP10 Disables the intrusion sensor when installed. Operations Guide 930796K CyberData Corporation...
  • Page 21 JTAG (Factory Use Only) Reserved (Factory Use Only) Section 2.3.6, "RTFM Button" a.Do not install a jumper. Momentary short to reset. Permanent instal- lation of a jumper would prevent the board from running all together. Operations Guide 930796K CyberData Corporation...

  • Page 22: Activity And Link Leds

    Activity LED blinks when there is network activity (see Figure 2-8). • The square, GREEN Link LED above the Ethernet port indicates that the network connection has been established (see Figure 2-8). Figure 2-8. Activity and Link LED Link Activit Operations Guide 930796K CyberData Corporation...

  • Page 23: Rtfm Button

    10.10.10.10 if a DHCP server is not present). Note Pressing and holding the RTFM button for longer than five seconds will restore the device to the factory default settings. Figure 2-10. RTFM Button (SW1) Operations Guide 930796K CyberData Corporation...

  • Page 24: Adjusting The Intercom Volume

    10.10.10.10 if a DHCP server is not present). Figure 2-11. RTFM Button 2.3.7 Adjusting the Intercom Volume You can adjust the Intercom volume through the Volume, Multicast Volume, Ring Volume, and Sensor Volume settings on the Device Configuration Page. Operations Guide 930796K CyberData Corporation...

  • Page 25: Call Button And The Call Button Led

    Call Button LED will still blink during initialization and calls. • The Call Button LED flashes briefly at the beginning of RTFM mode. Figure 2-12. Call Button and Call Button LED Call Button and Call Button LED Operations Guide 930796K CyberData Corporation...

  • Page 26: Configure The Intercom Parameters

    Table 2-4. Factory Default Settings Parameter Factory Default Setting IP Addressing DHCP IP Address 10.10.10.10 Web Access Username admin Web Access Password admin Subnet Mask 255.0.0.0 Default Gateway 10.0.0.1 a. Default if there is not a DHCP server present. Operations Guide 930796K CyberData Corporation...

  • Page 27: Intercom Web

    Link to the Multicast page. Link to the Sensor page. Link to the Audiofiles page. Link to the Events page. Link to the Door Strike Relay page. Link to the Autoprovisioning page. Link to the Firmware page. Operations Guide 930796K CyberData Corporation...

  • Page 28: Using The Toggle Help Button

    2. You will see a question mark ( ) appear next to each web page item that has been provided with a short description by the Help feature. See Figure 2-14. Figure 2-14. Toggle Help Button and Question Marks Question mark  appears next to the web page items Toggle Help button Operations Guide 930796K CyberData Corporation...
  • Page 29 3. Move the mouse pointer to hover over the question mark ( ), and a short description of the web page item will appear. See Figure 2-15. Figure 2-15. Short Description Provided by the Help Feature A short description of the  Question mark web page item will appear Operations Guide 930796K CyberData Corporation...

  • Page 30: Log In To The Configuration Home Page

    Note You may also download CyberData’s VoIP Discovery Utility program which allows you to easily find and configure the default web address of the CyberData VoIP products.   CyberData’s VoIP Discovery Utility program is available at the following website address: http://www.cyberdata.net/support/voip/discovery.html...
  • Page 31 Installing the VoIP Outdoor Intercom Intercom Setup Figure 2-16. Home Page Operations Guide 930796K CyberData Corporation...
  • Page 32 Shows the current status of Backup Server 1. Backup Server 2 Shows the current status of Backup Server 2. Nightringer Server Shows the current status of Nightringer Server. Import Settings Use this button to select a configuration file to import. Operations Guide 930796K CyberData Corporation...
  • Page 33 ( ) appear next to some of the web page items. Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Operations Guide 930796K CyberData Corporation...

  • Page 34: Configure The Device

    Installing the VoIP Outdoor Intercom Intercom Setup 2.4.5 Configure the Device 1. Click the Device menu button to open the Device page. See Figure 2-17. Figure 2-17. Device Configuration Page Operations Guide 930796K CyberData Corporation...
  • Page 35 The acoustic echo canceller also has a harder time maintaining full duplex operation when in the Boost Mode. The product may drop from full duplex operation into half/duplex mode while in Boost Mode. Contact CyberData support for additional information if needed. Relay Settings Activate Relay with DTMF Code Activates the relay when the DTMF Activation Code is entered on the phone during a SIP call with the device.
  • Page 36 NTP server to update the time. Enter up to 4 digits. Current Time Allows you to input the current time. (6 character limit) Misc Settings Device Name Type the device name. Enter up to 25 characters. Operations Guide 930796K CyberData Corporation...
  • Page 37 Click on the Test Relay button to do a relay test. Click the Save button to save your configuration settings. Note: You need to reboot for changes to take effect. Click on the Reboot button to reboot the system. Operations Guide 930796K CyberData Corporation...
  • Page 38 Note You can change the Volume, Multicast Volume, Ring Volume, Sensor Volume, and Microphone Gain without rebooting the device. You must save and reboot the device for other changes to take effect. Operations Guide 930796K CyberData Corporation...
  • Page 39 Time of day to change M11.1.0/2:00:00 The date and time when daylight savings ends. The eleventh month (November) The 1st occurrence of the day (next item) in the month Sunday /2:00:00 Time of day to change Operations Guide 930796K CyberData Corporation...
  • Page 40 CST, Central US GMT-5 EST, Eastern US GMT-4 Atlantic, Canada GMT-3 Brazilia, Buenos Aries GMT-2 Mid-Atlantic GMT-1 Cape Verdes Greenwich Mean Time, Dublin GMT+1 Berlin, Rome GMT+2 Israel, Cairo GMT+3 Moscow, Kuwait GMT+4 Abu Dhabi, Muscat Operations Guide 930796K CyberData Corporation...
  • Page 41 Time Zone City or Area Zone Crosses GMT+5 Islamabad, Karachi GMT+6 Almaty, Dhaka GMT+7 Bangkok, Jakarta GMT+8 Hong Kong, Beijing GMT+9 Tokyo, Osaka GMT+10 Sydney, Melbourne, Guam GMT+11 Magadan, Soloman Is. GMT+12 Fiji, Wellington, Auckland Operations Guide 930796K CyberData Corporation...

  • Page 42: Configure The Network Parameters

    Installing the VoIP Outdoor Intercom Intercom Setup 2.4.6 Configure the Network Parameters 1. Click the Network menu button to open the Network page (Figure 2-19). Figure 2-19. Network Configuration Page Operations Guide 930796K CyberData Corporation...
  • Page 43 Subnet Mask Shows the current Subnet Mask address. Default Gateway Shows the current Default Gateway address. DNS Server 1 Shows the current DNS Server 1 address. DNS Server 2 Shows the current DNS Server 2 address. Operations Guide 930796K CyberData Corporation...
  • Page 44 Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Note You must click on the Save button and then the Reboot button for the changes to take effect. Operations Guide 930796K CyberData Corporation...

  • Page 45: Configure The Sip Parameters

    Installing the VoIP Outdoor Intercom Intercom Setup 2.4.7 Configure the SIP Parameters 1. Click on the SIP menu button to open the SIP page (Figure 2-20). Figure 2-20. SIP Configuration Page Operations Guide 930796K CyberData Corporation...
  • Page 46 SIP server. Enter up to 64 alphanumeric characters. Backup SIP Auth ID 1 Specify the Authenticate ID for the first backup SIP server. This parameter is required for SIP registration authentication. Enter up to 64 alphanumeric characters. Operations Guide 930796K CyberData Corporation...
  • Page 47 The Remote SIP Port is the port number the device will use as the destination port when sending SIP messages for the Nightringer extension. The default Remote SIP Port is 5060. The supported range is 0-65536. Enter up to 5 digits. Operations Guide 930796K CyberData Corporation...
  • Page 48 The supported range is 0-65536. Enter up to 5 digits. Click the Save button to save your configuration settings. Note: You need to reboot for changes to take effect. Click on the Reboot button to reboot the system. Operations Guide 930796K CyberData Corporation...
  • Page 49 DTMF tone '2', send out DTMF tone 5, wait 6 seconds, send out DTMF tone 4, wait 4 seconds, send out DTMF tone 1 Note The maximum number of total characters in the dial-out field is 64. Operations Guide 930796K CyberData Corporation...
  • Page 50 Point-to-Point calls. The delayed DTMF functionality is available in the Point-to-Point Mode. Note Receiving point-to-point SiP calls may not work with all phones. Figure 2-21. SIP Page Set to Point-to-Point Mode Device is set to NOT register with a SiP server Operations Guide 930796K CyberData Corporation...
  • Page 51 DTMF tone '2', send out DTMF tone 5, wait 6 seconds, send out DTMF tone 4, wait 4 seconds, send out DTMF tone 1 Note The maximum number of total characters in the dial-out field is 25. Operations Guide 930796K CyberData Corporation...

  • Page 52: Configure The Multicast Parameters

    RTP audio streams. A paging zone can consist of one or many CyberData multicast group-enabled products. There is no limit to how many speakers can be in a given paging zone. Each multicast group is defined by a multicast address and port number.
  • Page 53 SIP calls, multicast streams, ring tones, ringback tones, and nightring tones are all prioritized. Ringtones and Ringtones all play at the same priority level. This means that it is possible to have a nightring tone Nightringtones and a normal ringtone playing at the same time. Operations Guide 930796K CyberData Corporation...

  • Page 54: Configure The Sensor Configuration Parameters

    Calling a preset extension can be set up as a point-to-point call, but currently can't send delayed DTMF tones. 1. Click Sensor menu button to open the Sensor page (Figure 2-23). Figure 2-23. Sensor Configuration Page Operations Guide 930796K CyberData Corporation...
  • Page 55 When selected, the device will call the Dial Out Extension and play an audio file (corresponds to Intrusion Sensor Triggered on the Audiofiles page) to the phone answering the SIP call when the intrusion sensor is activated. Operations Guide 930796K CyberData Corporation...
  • Page 56 Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Note You must click on the Save button and then the Reboot button for the changes to take effect. Operations Guide 930796K CyberData Corporation...

  • Page 57: Configure The Audio Configuration Parameters

    The Audiofiles page is used to add custom audio to the board. User uploaded audio will take precedence over the audio files shipped with the Intercom. 1. Click on the Audiofiles menu button to open the Audiofiles page (Figure 2-24). Figure 2-24. Audiofiles Configuration Page Operations Guide 930796K CyberData Corporation...
  • Page 58 Installing the VoIP Outdoor Intercom Intercom Setup Figure 2-25. Audiofiles Page Operations Guide 930796K CyberData Corporation...
  • Page 59 '9' corresponds to the spoken word “nine.” Corresponds to the spoken word “dot.” (24 character limit) Audiotest Corresponds to the message “This is the CyberData IP speaker test message...” (24 character limit) Page tone Corresponds to a simple tone used for beep on initialization and beep on page (24 character limit).
  • Page 60 Web Page Item Description The Save button will download a new user audio file to the board once you've selected the file by using the Browse button. The Save button will delete any pre-existing user-uploaded audio files. Operations Guide 930796K CyberData Corporation...
  • Page 61 RIFF (little-endian) data, WAVE audio, Microsoft PCM, 16 bit, mono 8000 Hz You can use the free utility Audacity to convert audio files into this format. See Figure 2-26 through Figure 2-28. Figure 2-26. Audacity 1 Figure 2-27. Audacity 2 Operations Guide 930796K CyberData Corporation...
  • Page 62 Intercom Setup When you export an audio file with Audacity, save the output as: • WAV (Microsoft) signed 16 bit PCM. Figure 2-28. WAV (Microsoft) signed 16 bit PCM WAV (Microsoft) signed 16 bit PCM Operations Guide 930796K CyberData Corporation...

  • Page 63: Configure The Events Parameters

    The Events page specifies a remote server that can be used to receive HTTP POST events when actions take place on the board. 1. Click on the Events menu button to open the Events page (Figure 2-29). Figure 2-29. Event Configuration Page Operations Guide 930796K CyberData Corporation...
  • Page 64 Event Server Server IP Address The IPv4 address of the event server in dotted decimal notation. Server Port Specify the event server port number. The supported range is 0- 65536. Enter up to 5 digits. Operations Guide 930796K CyberData Corporation...
  • Page 65 Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Note You must click on the Save button and then the Reboot button for the changes to take effect. Operations Guide 930796K CyberData Corporation...
  • Page 66 Here are example packets for every event: POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 197 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>POWERON</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 199 Content-Type: application/x-www-form-urlencoded <?xml version="1.0"...
  • Page 67 Installing the VoIP Outdoor Intercom Intercom Setup User-Agent: CyberData/1.0.0 Content-Length: 205 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>CALL_TERMINATED</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 197 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>...
  • Page 68 Installing the VoIP Outdoor Intercom Intercom Setup User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>RELAY_DEACTIVATED</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>...

  • Page 69: Configure The Door Strike Relay

    Installing the VoIP Outdoor Intercom Intercom Setup 2.4.12 Configure the Door Strike Relay 1. Click on the DSR menu button to open the DSR page (Figure 2-30). Figure 2-30. DSR Page Operations Guide 930796K CyberData Corporation...
  • Page 70 When selected, the device's on-board relay will be activated until the remote (DSR) door sensor is deactivated. Play Audio Locally When selected, the device will loop an audio file out of the speaker until the remote (DSR) door sensor is deactivated. Operations Guide 930796K CyberData Corporation...
  • Page 71 Use this button to view the settings of a remote relay that has been “discovered” after pressing the Discover button. Use this button to associate the remote relay with the device. Only one relay may be associated with a device. Operations Guide 930796K CyberData Corporation...

  • Page 72: Configure The Device (On The Dsr Page)

    Installing the VoIP Outdoor Intercom Intercom Setup 2.4.13 Configure the Device (on the DSR page) 1. Click the View button on the DSR page to open the Device Configuration page (Figure 2-31). Figure 2-31. DSR Page Device Configuration Page Operations Guide 930796K CyberData Corporation...
  • Page 73 .1 is the first occurrence of the day in the month. .0 is Sunday. /02:00:00 is the time. Note: When the occurrence is set to 5, the final occurrence of the day in the specified month is used. Operations Guide 930796K CyberData Corporation...
  • Page 74 Click on the Upgrade button to upgrade the firmware of the door strike relay. Note You must click on the Save button and then the Reboot button for the changes to take effect. Operations Guide 930796K CyberData Corporation...

  • Page 75: Configure The Autoprovisioning Parameters

    The device does not have a real time clock but can sync with a network time server on boot. 1. Click the Autoprov menu button to open the Autoprovisioning page. See Figure 2-32. Figure 2-32. Autoprovisioning Page Operations Guide 930796K CyberData Corporation...
  • Page 76 See Section 2.4.14.2, "Download Template Button" Click the Save button to save your configuration settings. Note: You need to reboot for changes to take effect. Click on the Reboot button to reboot the system. Operations Guide 930796K CyberData Corporation...
  • Page 77 150 = ip-address; subnet 10.0.0.0 netmask 255.0.0.0 { max-lease-time 120; default-lease-time 120; option routers 10.0.0.1; option subnet-mask 255.0.0.0; option domain-name "voiplab"; option domain-name-servers 10.0.0.1; option time-offset # Pacific Standard Time option tftp-server-name "10.0.0.254"; Operations Guide 930796K CyberData Corporation...
  • Page 78 3. The board downloads and writes the firmware file again. CyberData has timed a firmware upgrade at 140 seconds. Therefore, if you suspect the board is stuck in a loop, either remove or comment out the FirmwareVersion line in the XML file and let the board boot as it normally does.
  • Page 79 4. At this point, you can open and edit the autoprovisioning template to change the configuration settings in the template for the unit. 5. You can then upload the autoprovisioning file to a TFTP or HTTP server where the file can be loaded onto other devices. Operations Guide 930796K CyberData Corporation...

  • Page 80: Upgrade The Firmware And Reboot The Intercom

    4. Click the Firmware menu button to open the Firmware page. See Figure 2-34. Caution Equipment Hazard: CyberData strongly recommends that you first reboot the device before attempting to upgrade the firmware of the device. See Section 2.5.2, "Reboot the Device".
  • Page 81 Shows the current firmware version. Use the Browse button to navigate to the location of the Intercom firmware file that you want to upload. Click on the Submit button to automatically upload the selected firmware and reboot the system. Operations Guide 930796K CyberData Corporation...

  • Page 82: Reboot The Device

    To reboot a Intercom, log in to the web page as instructed in Section 2.4.4, "Log in to the Configuration Home Page". 1. Click on the Reboot button on the Home page (Figure 2-35). A normal restart will occur. Figure 2-35. Reboot System Section Reboot Operations Guide 930796K CyberData Corporation...

  • Page 83: Command Interface

    --user admin --password admin --auth-no-challenge --no- check-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/ audioconfig.cgi" --post-data "play_2=yes" Play the "3" audio file wget --user admin --password admin --auth-no-challenge --no- check-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/ audioconfig.cgi" --post-data "play_3=yes" Operations Guide 930796K CyberData Corporation...
  • Page 84 --user admin --password admin --auth-no-challenge --no- check-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/ audioconfig.cgi" --post-data "play_intrusionsensortriggered=yes" Play the "Door Ajar" audio file wget --user admin --password admin --auth-no-challenge --no- check-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/ audioconfig.cgi" --post-data "play_doorajar=yes" Operations Guide 930796K CyberData Corporation...
  • Page 85 --user admin --password admin --auth-no-challenge --no- check-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/ audioconfig.cgi" --post-data "delete_rebooting=yes" Delete the "Restoring Default" audio file wget --user admin --password admin --auth-no-challenge --no- check-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/ audioconfig.cgi" --post-data "delete_restoringdefault=yes" Operations Guide 930796K CyberData Corporation...
  • Page 86 --user admin --password admin --auth-no-challenge --no- check-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/ sensorconfig.cgi" --post-data "intrusiontest=yes" a.Type and enter all of each http POST command on one line. b. Must be in point-to-point mode see Section 2.4.7.2, "Point-to-Point Configuration" Operations Guide 930796K CyberData Corporation...

  • Page 87: Appendix A Mounting The Intercom

    Table A-2. Optional Accessories (for gooseneck mounting) Quantity Part Name Illustration Carriage bolt nuts Carriage bolts Carriage bolt washers Table A-3. Optional Accessories Quantity Part Name Illustration Spacer for half-inch set conduit connector 531085B hole plug assembly Operations Guide 930796K CyberData Corporation...

  • Page 88: Dimensions

    Figure A-1. Unit Dimensions—Front and Side View Figure A-2. Unit Dimensions—Rear View with Mounting Hole Locations Di ensions are in Inches [Milli eter] 0.869 [22.07] ø0.280 [ø7.11] (4 Places) ø0.854 [ø21.69] 3.380 [85.85] 1.690 [42.93] 1.690 0.869 [22.07] [42.93] 3.380 [85.85] Operations Guide 930796K CyberData Corporation...
  • Page 89 0.156" [4.0] THROUGH HOLE Intrusion Sensor 82 DEGREES COUNTERSUNK (4 PLACES) fro 3 (Mini u ) to 14 (Maxi u ) 0.118 [3.00] Intrustion Sensor 0.551 [14.00] 4.000 [101.60] 5.118 [130.00] 2.026 [51.47] DIMENSIONS ARE IN INCHES [MILLIMETER] Operations Guide 930796K CyberData Corporation...
  • Page 90 Figure A-5. PCB Dimensions and Intrusion Sensor Range 0.118 [3.00] ø0.138 [ø3.51] Fits #6-32 Machine Screw 0.551 [14.00] (4 Places) Effective Range for Instrusion 1.083 [27.52] Intrusion Sensor to Function Sensor JP10 TOP SIDE fro 3 to 14 BOTTOM SIDE 4.200 [106.68] 2.300 [58.42] DIMENSIONS ARE IN INCHES [MILLIMETER]...

  • Page 91: Overview Of Installation Types

    An overview of the installation types and the required components are provided in Table A-4. Table A-4. Overview of Installation Types Installation Type What You Need Outdoor, on surface 011186 Intercom only Outdoor, on surface with shroud (increased resistance) 011186 Intercom 011188 Weather Shroud (sold separately) Operations Guide 930796K CyberData Corporation...

  • Page 92: Network Cable Entry Restrictions

    Figure A-6 for the conduit mounting restrictions (side entry). Figure A-6. Conduit Mounting Restrictions (Side Entry) Hole Plug Asse bl 5/32" Spacer 1/2" Set Screw Connector (Not Provided) 1/2" Conduit (Not Provided) Network Cable (Not Provided) Operations Guide 930796K CyberData Corporation...

  • Page 93: Conduit Mounting Restrictions (Rear Entry Without Shroud)

    Figure A-8 for the conduit mounting restrictions (rear entry with shroud). Figure A-8. Conduit Mounting Restrictions (Rear Entry with Shroud) 1/2" Conduit Connector Spacer Here (Not Provided) 1/2" Conduit (Not Provided) Network Cable (Not Provided) Operations Guide 930796K CyberData Corporation...

  • Page 94: Ground Cable Installation

    VoIP Outdoor Intercom. Figure A-9. Ground Cable Installation Ground Wire Ground Lug (Not Provided) Note: To mount the intercom, use methods compliant with local electrical codes. Operations Guide 930796K CyberData Corporation...

  • Page 95: Service Loop Cable Routing

    Gang Box Figure A-11. Network Cable Service Loop Routing Route Cable(s) inside Gang Box to Route cable(s) inside of the Creates Service Loop Gang Box to create the service loop. Network Cable (not provided) Operations Guide 930796K CyberData Corporation...

  • Page 96: Securing The Intercom

    PCB assembly to the gang box. To prevent over-torque damage to the gasket, do not apply more than 10 inch-pounds force. Over-torquing will cause GENERAL ALERT the gasket to tear, risk moisture intrusion, and effectively void the manufacturer's warranty. Operations Guide 930796K CyberData Corporation...

  • Page 97: Additional Mounting Options

    1/4" Washer (3x) 1/4" Nut (3x) 2-Gang Box Ground Cable (Not Provided) Ground Lug Rotate 2-Gang Box for Desire Conduit Mounting Direction 1/2" Set Screw Connector Nut Securit Torx Screws Faceplate & PCB Asse bl Operations Guide 930796K CyberData Corporation...

  • Page 98: Concrete Wall Mounting Option (Not Provided)

    Asse bl (Hole Plug, Washer & Nut) 1/4" Concrete Wall Anchors (Not Provided) Spacer (One Provided) 1/2” Set Screw Connector 1/4" Carriage (Not Provided) Screw (Not Provided) 1/2" Conduit (Not Provided) Network Cable In (Not Provided) Operations Guide 930796K CyberData Corporation...

  • Page 99: Goose Neck Mounting Option (Not Provided)

    Securit Torx Hole Plug Asse bl [Hole Plug] (REMOVE HOLE PLUG ASSEMBLY FROM 2-GANG BOX BEFORE FASTEN IT TO SHROUD AND/OR GOOSENECK) 1/4" Washer (3x) 1/4" Nut (3x) Faceplate NETWORK Asse bl CABLE (NOT PROVIDED) Operations Guide 930796K CyberData Corporation...

  • Page 100: Ground Cable Installation For Goose Neck Mounting Option

    GOOSENECK (NOT PROVIDED) Ground Lug GOOSENECK [CUTAWAY VIEW TO SHOW Ground Cable (Not Provided) CABLES ROUTING] (to Ground Lug) Grounding Rod and Cla p (Not Provided) NETWORK & GROUND CABLES (NOT PROVIDED) Operations Guide 930796K CyberData Corporation...

  • Page 101: Appendix B Setting Up A Tftp Server

    1. Install and start the software. 2. Select File Configure Security tab Transmit Only. 3. Make a note of the default directory name, and then move the firmware files to be uploaded to that directory. Operations Guide 930796K CyberData Corporation...

  • Page 102: Appendix C Troubleshooting/Technical Support

    Select the support page for your product to see a list of frequently asked questions for the CyberData product: C.2 Documentation The documentation for this product is released in an English language version only.  You can download PDF copies of CyberData product documentation from the VoIP Outdoor Intercom product page at: http://www.cyberdata.net/products/voip/digitalanalog/intercomv3/docs.html Operations Guide...

  • Page 103: Contact Information

    3 Justin Court  Monterey, CA 93940  Attention: RMA "your RMA number" RMA Status Form If you need to inquire about the repair status of your product(s), please use the CyberData RMA Status form at the following web address: http://www.cyberdata.net/support/rmastatus.html Operations Guide...

  • Page 104: Warranty

    If an End of Life device cannot be repaired, a replacement of a current version of the device may be offered at MSRP. Products shipped to CyberData, both within and out of warranty, are shipped at the expense of the customer. CyberData will pay return shipping charges for repaired products.

  • Page 105: Warranty & Rma Returns Outside Of The United States

    C.4.3 Spare in the Air Policy CyberData now offers a Spare in the Air no wait policy for warranty returns within the United States and Canada. More information about the Spare in the Air policy is available at the following web address: http://www.cyberdata.net/support/warranty/spareintheair.html...
  • Page 106 28, 36, 66 autoprovision at time (HHMMSS) 69 contact information 96 autoprovision when idle (in minutes > 10) 69 contact information for CyberData 96 autoprovisioning 69, 70 Current Network Settings 36 autoprovisioned audio files 71 current network settings 36...
  • Page 107 SIP server expiration time 40, 41 green link LED 15 yellow activity LED 15 lengthy pages 46 link LED 15 gang box, fastening 89 Linux, setting up a TFTP server on 94 gasket, avoid over-torque damage 89 Operations Guide 930796K CyberData Corporation...
  • Page 108 RJ-45 14 RMA returned materials authorization 96 on-board relay 9 RMA status 96 overview of installation types 84 rport discovery setting, disabling 40 RTFM button 16 RTFM jumper 16, 17 RTP/AVP 5 packet time 5 Operations Guide 930796K CyberData Corporation...
  • Page 109 & RMA returns outside of the United States 98 Spare in the Air Policy 98 warranty and RMA returns page 98 SRST 39 warranty policy at CyberData 97 subnet mask 19, 36 web access password 19 supported protocols 5...

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