CyberData 011478 Operation Manual
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CyberData 011478 Operation Manual

Sip outdoor video intercom with rfid
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The IP Endpoint Company
SIP Outdoor Video
Intercom with RFID
Operations Guide
Part #011478
Document Part #931667A
for Firmware Version 1.0.0
CyberData Corporation
3 Justin Court
Monterey, CA 93940
(831) 373-2601

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  • Page 1 The IP Endpoint Company SIP Outdoor Video  Intercom with RFID  Operations Guide Part #011478 Document Part #931667A for Firmware Version 1.0.0 CyberData Corporation 3 Justin Court Monterey, CA 93940 (831) 373-2601...
  • Page 2 CyberData Corporation. This manual, and the products, software, firmware, and/or hardware described in this manual are the property of CyberData Corporation, provided under the terms of an agreement between CyberData Corporation and recipient of this manual, and their use is subject to that agreement and its terms.
  • Page 3 The following browsers have been tested against firmware version 1.0.0: • Internet Explorer (version: 11) • Firefox (also called Mozilla Firefox) (version: 62.0) • Chrome (version: 63.0.3239.132) • Safari (version: 12) • Microsoft Edge (version: 42.17134.1.0) Operations Guide 931667A CyberData Corporation...
  • Page 4 Potential safety hazards are identified in this manual through the use of words Danger, Warning, and Caution, the specific hazard type, and pictorial alert icons. CyberData Corporation 931667A Operations Guide...

  • Page 5: Important Safety Instructions

    To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions. GENERAL ALERT Warning The PoE connector is intended for intra-building connections only and does not route to the outside plant. GENERAL ALERT CyberData Corporation 931667A Operations Guide...

  • Page 6: Table Of Contents

    A.3 Unit Dimensions (Rear View with Mounting Hole Locations) ..........124 A.4 Shroud Dimensions and Mounting Hole Locations ..............125 A.5 Overview of Installation Types ....................126 Appendix B Setting up a TFTP Server B.1 Set up a TFTP Server ......................127 Operations Guide 931667A CyberData Corporation...
  • Page 7 B.1.1 In a LINUX Environment ....................127 B.1.2 In a Windows Environment ..................127 Appendix C Troubleshooting/Technical Support C.1 Frequently Asked Questions (FAQ) ..................128 C.2 Documentation ........................128 C.3 Contact Information ......................129 C.4 Warranty and RMA Information ....................129 Index Operations Guide 931667A CyberData Corporation...

  • Page 8: Chapter 1 Product Overview

    To identify the SIP Outdoor Video Intercom with RFID, look for a model number label similar to the one shown in  Figure 1-1. Confirm the following: • The model number on the label should be 011478. • The serial number on the label should begin with 478. Figure 1-1. Model Number Label www.cyberdata.net...

  • Page 9: Typical System Installation

    Figure 1-2. Typical Installation Trigger electric door strike with a predetermined key code from the IP phone Standard Electronic Door Strike (not sold by CyberData) Terminal Block of the CyberData Device DC Source Sense Input 1 A @ 30 VDC...

  • Page 10: Product Features

    Downloadable alert, ringtones and callout messages • Dry relay contact for auxiliary control • Door closure and tamper alert signal • Optional Weather Shroud for even greater weather protection • IP65 rated enclosure • Security Torx screws with driver kit Operations Guide 931667A CyberData Corporation...

  • Page 11: Supported Protocols

    Facilitates autoprovisioning configuration values on boot • Audio Encodings PCMU (G.711 mu-law) PCMA (G.711 A-law) G.722 G.729 1.5 Supported SIP Servers The following link contains information on how to configure the device for the supported SIP servers: https://www.cyberdata.net/pages/connecting-to-ip-pbx-servers Operations Guide 931667A CyberData Corporation...

  • Page 12: Specifications

    2 Years Limited Part Number 011478 a. Contacts 1 and 2 on the terminal block are only for powering the device from a non-PoE 12VDC power source as an alternative to Network PoE power. Use of these contacts for any other purpose will damage the device and void the product warranty.

  • Page 13: Compliance

    Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. Operations Guide 931667A CyberData Corporation...

  • Page 14: Chapter 2 Installing The Sip Outdoor Video Intercom With Rfid

    SIP Outdoor Video Intercom with RFID parts. Note Appendix A, "Mounting the SIP Outdoor Video Intercom with RFID" for physical mounting information. Table 2-1. Parts List Quantity Part Name Illustration Intercom Assembly Installation Quick Reference Guide Intercom Mounting Accessory Kit Operations Guide 931667A CyberData Corporation...

  • Page 15: Components

    Figure 2-1. Components Red LED Buzzer Green LED RFID Camera Call Button Section 2.3.10, "Call Button for  and the Call Button LED" information about the functionality of the Call Button. Operations Guide 931667A CyberData Corporation...

  • Page 16: Intercom Setup

    2-2), but it allows you to tilt it 15 degrees down or 15 degrees up as shown in Figure 2-3 Figure 2-4. Figure 2-2. Mechanical Adjustment at 0 degrees horizontal 0 degrees Camera Screw used for adjustment 0 degrees Operations Guide 931667A CyberData Corporation...
  • Page 17 Installing the SIP Outdoor Video Intercom with RFID Intercom Setup Figure 2-3. Mechanical Adjustment at +15 Degree Angle to - 15 Degree Angle Stop +/- 15 degrees Camera Screw used for adjustment Stop Operations Guide 931667A CyberData Corporation...
  • Page 18 Installing the SIP Outdoor Video Intercom with RFID Intercom Setup Figure 2-4. Mechanical Adjustment at +15 Degree Angle to - 15 Degree Angle Stop Screw used for adjustment Camera +/- 15 degrees Stop Operations Guide 931667A CyberData Corporation...

  • Page 19: Field Of View

    1m (3.28’) 0.5m (1.64’) 2m (6.56') 73” 1.5m (4.92') 62” 57” 41” 1m (3.28') 30” 0.5m (1.64') 5” 3’ 1’ 2’ -15 degrees from horizontal 0 degrees from horizontal 20” (0.5m) +15 degrees from horizontal Operations Guide 931667A CyberData Corporation...

  • Page 20: Intercom Connections

    12VDC power source as an alternative to Network PoE power. Use of these contacts for any other purpose will damage the device and void the product warranty. Terminal Block can accept 16 AWG wire Operations Guide 931667A CyberData Corporation...
  • Page 21 Wiring pins 7 and 8 of the terminal block to a switch will initiate a SIP call when the switch is closed. The call will go to the extension specified as the dial out extension on the SIP page. Figure 2-7. Remote Switch Connection Terminal Block Operations Guide 931667A CyberData Corporation...

  • Page 22: Using The On-Board Relay

    This relay interface also has a general purpose input port that can be used to monitor an external switch and generate an event. For more information on the sensor options, see the Sensor Configuration Page on the web interface. Operations Guide 931667A CyberData Corporation...

  • Page 23: Wiring The Circuit

    Pin 4 - Relay Normally Open Contact Pin 5 - Sense Input Pin 6 - Sense Ground LED Strobe Light DC Source Sense Input 1 A @ 30 VDC Terminal Block of the CyberData Device Operations Guide 931667A CyberData Corporation...
  • Page 24 Section 2.4.17, "Configure the Door Strike Relay" for configuration options. *Caution Equipment Hazard: The door strike must have an internal or external mov or diode (for over voltage protection) when connecting directly to the module. GENERAL ALERT Operations Guide 931667A CyberData Corporation...
  • Page 25 (for over voltage protection) when connecting directly to the module. GENERAL ALERT If you have questions about connecting door strikes or setting up the web configurable options, please contact our support department at the following website: http://support.cyberdata.net/ Operations Guide 931667A CyberData Corporation...
  • Page 26 AC Source DC Source Door Lock Sense Input If you have questions about connecting door strikes or setting up the web configurable options, please contact our support department at the following website: http://support.cyberdata.net/ Operations Guide 931667A CyberData Corporation...

  • Page 27: Intercom Connectors

    Installing the SIP Outdoor Video Intercom with RFID Intercom Setup 2.3.6 Intercom Connectors See the following figures and tables to identify the connectors and functions of the Intercom. Figure 2-12. Connector Locations—Board Top Operations Guide 931667A CyberData Corporation...
  • Page 28 ISP AT-Tiny Interface (Factory Only) Digital Microphone Interface (Not Used) Mute Disable Jumper—Jumper should be remvoed Enable AT-Tiny—Jumper should be installed Enable Write to EEPROM—Jumper should be installed JP10 Disables the intrusion sensor when installed. Operations Guide 931667A CyberData Corporation...
  • Page 29 Installing the SIP Outdoor Video Intercom with RFID Intercom Setup Figure 2-13. Connector Locations—Board Bottom Operations Guide 931667A CyberData Corporation...
  • Page 30 Terminal Block (see Figure 2-6) Reset jumper Auxiliary Strobe Connector Section 2.3.8, "RTFM Button" a.Do not install a jumper. Momentary short to reset. Permanent installation of a jumper would prevent the board from running all together. Operations Guide 931667A CyberData Corporation...

  • Page 31: Activity And Link Leds

    The square, AMBER 100 Mb Link LED above the Ethernet port indicates that the  • network 100 Mb connection has been established (see Figure 2-14). Figure 2-14. Activity and Link LED Link/Activity 100 Mb Link Operations Guide 931667A CyberData Corporation...

  • Page 32: Rtfm Button

    2-15) on the Intercom board to announce and confirm the Intercom’s IP Address and test to see if the audio is working. Note You must do these tests prior to final assembly. Figure 2-15. RTFM Button (SW1) RTFM button (SW1) Operations Guide 931667A CyberData Corporation...

  • Page 33: Announcing The Ip Address

    10.10.10.10 if a DHCP server is not present). Note Pressing and holding the RTFM button for longer than five seconds will restore the device to the factory default settings. Figure 2-16. RTFM Button (SW1) RTFM button (SW1) Operations Guide 931667A CyberData Corporation...

  • Page 34: Adjusting The Intercom Volume

    Figure 2-17. RTFM Button (SW1) RTFM button (SW1) 2.3.9 Adjusting the Intercom Volume You can adjust the Intercom volume through the Volume, Multicast Volume, Ring Volume, and Sensor Volume settings on the Device Configuration Page. Operations Guide 931667A CyberData Corporation...

  • Page 35: Call Button And The Call Button Led

    Call Button LED will still blink during initialization and calls. • The Call Button LED flashes briefly at the beginning of RTFM mode. Figure 2-18. Call Button and Call Button LED Call Button and Call Button LED Operations Guide 931667A CyberData Corporation...

  • Page 36: Configure The Intercom Parameters

    Table 2-4. Factory Default Settings Parameter Factory Default Setting IP Addressing DHCP IP Address 10.10.10.10 Web Access Username admin Web Access Password admin Subnet Mask 255.0.0.0 Default Gateway 10.0.0.1 a. Default if there is not a DHCP server present. Operations Guide 931667A CyberData Corporation...

  • Page 37: Intercom Web

    Link to the Access Log page. Link to the Sensor page. Link to the Audiofiles page. Link to the Events page. Link to the Door Strike Relay page. Link to the Autoprovisioning page. Link to the Firmware page. Operations Guide 931667A CyberData Corporation...
  • Page 38 Installing the SIP Outdoor Video Intercom with RFID Intercom Setup Operations Guide 931667A CyberData Corporation...

  • Page 39: Using The Toggle Help Button

    2. You will see a question mark ( ) appear next to each web page item that has been provided with a short description by the Help feature. See Figure 2-20. Figure 2-20. Toggle Help Button and Question Marks Question mark  appears next to the web page items Operations Guide 931667A CyberData Corporation...
  • Page 40 3. Move the mouse pointer to hover over the question mark ( ), and a short description of the web page item will appear. See Figure 2-21. Figure 2-21. Short Description Provided by the Help Feature A short description of the  Question mark web page item will appear Operations Guide 931667A CyberData Corporation...

  • Page 41: Log In To The Configuration Home Page

    Note You may also download CyberData’s VoIP Discovery Utility program which allows you to easily find and configure the default web address of the CyberData VoIP products.   CyberData’s VoIP Discovery Utility program is available at the following website address: https://www.cyberdata.net/pages/discovery...
  • Page 42 Installing the SIP Outdoor Video Intercom with RFID Intercom Setup Figure 2-22. Home Page CyberData RFID Video Intercom 478000001 v1.0.0 v1.0.0 v1.0.0 Operations Guide 931667A CyberData Corporation...
  • Page 43 Shows the current status of the Nightringer mode. Primary SIP Server Shows the current status of the Primary SIP Server. Backup Server 1 Shows the current status of Backup Server 1. Backup Server 2 Shows the current status of Backup Server 2. Operations Guide 931667A CyberData Corporation...
  • Page 44 First click on the Toggle Help button, and you will see a question mark ( appear next to some of the web page items. Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Operations Guide 931667A CyberData Corporation...

  • Page 45: Configure The Device

    Installing the SIP Outdoor Video Intercom with RFID Intercom Setup 2.4.5 Configure the Device 1. Click the Device menu button to open the Device page. See Figure 2-23. Figure 2-23. Device Configuration Page CyberData RFID Video Intercom Operations Guide 931667A CyberData Corporation...
  • Page 46 DTMF code used to pulse the relay when entered on a phone during a SIP call with the device. Relay will activate for Relay Pulse Duration seconds then deactivate. Activate Relay with DTMF Code must be enabled. Enter up to 25 digits (* and # are supported). Operations Guide 931667A CyberData Corporation...
  • Page 47 Using Push to Talk prevents the operator from terminating a call by pressing the Call button. The call must be terminated by the phone user. Operations Guide 931667A CyberData Corporation...
  • Page 48 First click on the Toggle Help button, and you will see a question mark ( ) appear next to some of the web page items. Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Operations Guide 931667A CyberData Corporation...

  • Page 49: Configure The Video Parameters

    Installing the SIP Outdoor Video Intercom with RFID Intercom Setup 2.4.6 Configure the Video Parameters 1. Click the Video menu button to open the Video page (Figure 2-25). Figure 2-24. Video Page Operations Guide 931667A CyberData Corporation...
  • Page 50 2800 and 6500. The default value is 4600. Click the Save button to save your configuration settings. Note: You need to reboot for changes to take effect. Click on the Reboot button to reboot the system. Operations Guide 931667A CyberData Corporation...
  • Page 51 ( ) appear next to some of the web page items. Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Operations Guide 931667A CyberData Corporation...

  • Page 52: Configure The Network Parameters

    Installing the SIP Outdoor Video Intercom with RFID Intercom Setup 2.4.7 Configure the Network Parameters 1. Click the Network menu button to open the Network page (Figure 2-25). Figure 2-25. Network Configuration Page CyberData RFID Video Intercom Operations Guide 931667A CyberData Corporation...
  • Page 53 Specify the IEEE 802.1p VLAN priority level. Enter 1 digit. A value of 0 may cause the VLAN ID tag to be ignored. Click the Save button to save your configuration settings. Click on the Reboot button to reboot the system. Operations Guide 931667A CyberData Corporation...
  • Page 54 ( ) appear next to some of the web page items. Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Operations Guide 931667A CyberData Corporation...

  • Page 55: Configure The Sip (Session Initiation Protocol) Parameters

    (Figure 2-26). Figure 2-26. SIP Configuration Page CyberData RFID Video Intercom The strobe settings will only appear if a CyberData Strobe product is connected to your device. If a CyberData Strobe product is not connected to your device, you will not see the strobe settings.
  • Page 56 SIP server. Enter up to 64 alphanumeric characters. Backup SIP Auth ID Specify the Authenticate ID for the second backup SIP server. This parameter is required for SIP registration authentication. Enter up to 64 alphanumeric characters. Operations Guide 931667A CyberData Corporation...
  • Page 57 A value of 0 will disable keep alive packets. SIP Ring Strobe Settings The following strobe settings will only appear if a CyberData Strobe product is connected to your device. If a CyberData Strobe product is not connected to your device, you will not see the strobe settings.
  • Page 58 Settings. SIP Call Strobe Settings The following strobe settings will only appear if a CyberData Strobe product is connected to your device. If a CyberData Strobe product is not connected to your device, you will not see the strobe settings.
  • Page 59 The supported range is 30-3600 seconds. Enter up to 4 digits. Nightringer Strobe Settings The following strobe settings will only appear if a CyberData Strobe product is connected to your device. If a CyberData Strobe product is not connected to your device, you will not see the strobe settings.
  • Page 60 10500. The supported range is 0-65536. Enter up to 5 digits. Jitter Buffer Specify the size of the jitter buffer (in milliseconds) used for SIP calls. Valid values are 50-1000. Operations Guide 931667A CyberData Corporation...
  • Page 61 DTMF tone '2', send out DTMF tone 5, wait 6 seconds, send out DTMF tone 4, wait 4 seconds, send out DTMF tone 1 Note The maximum number of total characters in the dial-out field is 64. Operations Guide 931667A CyberData Corporation...
  • Page 62 Note Receiving point-to-point SiP calls may not work with all phones. Figure 2-27. SIP Page Set to Point-to-Point Mode CyberData RFID Video Intercom Device is set to NOT register with a SIP server 2.4.8.3 Delayed DTMF On the SIP Configuration page the dial out extension supports the addition of comma delimited pauses and sending additional DTMF tones (using rfc2833).

  • Page 63: Configure The Ssl Parameters

    Installing the SIP Outdoor Video Intercom with RFID Intercom Setup 2.4.9 Configure the SSL Parameters 1. Click SSL menu button to open the SSL page (Figure 2-59). Figure 2-28. SSL Configuration Page CyberData RFID Video Intercom Operations Guide 931667A CyberData Corporation...
  • Page 64 Installing the SIP Outdoor Video Intercom with RFID Intercom Setup Figure 2-29. SSL Configuration Page Operations Guide 931667A CyberData Corporation...
  • Page 65 Client Certificate When doing mutual authentication this device will present a client certificate with these parameters. Client CA Right click and Save Link As... to get the Cyberdata CA used to sign this client certificate. Test SSL Connection Server The ssl test server address as a fully qualified domain name or in IPv4 dotted decimal notation.
  • Page 66 Installing the SIP Outdoor Video Intercom with RFID Intercom Setup 2.4.9.1 Certificate Info Window The Certificate Info Window provides details of the certificate. This window appears after clicking on the Info button. See Figure 2-30. Figure 2-30. Certificate Info Window Operations Guide 931667A CyberData Corporation...
  • Page 67 The Remove Server Certificate Window will ask if the user wants to remove a certificate from the list of trusted certificates. This window appears after clicking on the Remove button. See Figure 2- Figure 2-31. Remove Server Certificate Window Operations Guide 931667A CyberData Corporation...

  • Page 68: Configure The Rfid Configuration Parameters

    Installing the SIP Outdoor Video Intercom with RFID Intercom Setup 2.4.10 Configure the RFID Configuration Parameters 1. Click the RFID menu button to open the RFID page (Figure 2-59). Figure 2-32. RFID Configuration Page CyberData RFID Video Intercom Operations Guide 931667A CyberData Corporation...
  • Page 69 Remote Door Sensor Settings below. Blacklist Settings Play Message to SIP Extension When selected, the device will make a SIP call and play the "blacklist" audio file when a blacklisted code is entered. Operations Guide 931667A CyberData Corporation...
  • Page 70 Launches the Configure Access Record edit box, allowing the user to add a new record. Launches the Configure Access Record edit box, allowing the user to make changes to an existing record. Deletes a record. Operations Guide 931667A CyberData Corporation...
  • Page 71 First click on the Toggle Help button, and you will see a question mark ( ) appear next to some of the web page items. Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Operations Guide 931667A CyberData Corporation...

  • Page 72: Enrollment Procedure

    Installing the SIP Outdoor Video Intercom with RFID Intercom Setup 2.4.11 Enrollment Procedure Welcome to the CyberData Keypad RFID, featuring two-factor authentication. This document illustrates the user friendly, intuitive process you will use to enroll your RFID cards and set keypad codes to enhance your security.
  • Page 73 Installing the SIP Outdoor Video Intercom with RFID Intercom Setup Figure 2-34. RFID Page CyberData RFID Video Intercom Operations Guide 931667A CyberData Corporation...
  • Page 74 2-36. Figure 2-36. Set Master Key dialog box will appear Click on the Set Master Key button 5. The Master Key will be set. See Figure 2-37. Figure 2-37. The Master Key will be set Operations Guide 931667A CyberData Corporation...
  • Page 75 Select an empty record and click on Add button 7. This is action will launch an edit box named Configure Access Record #2. See Figure 2-39. Figure 2-39. An edit box named Configure Access Record #2 Configure Access Record #2 Operations Guide 931667A CyberData Corporation...
  • Page 76 8. Click on the Enroll Tag button, and place the card flat against the RFID reader. See Figure 2-40. Figure 2-40. Click on the Enroll Tag button Configure Access Record #2 Click on the Enroll Tag button, and place the card flat against the RFID reader. Operations Guide 931667A CyberData Corporation...
  • Page 77 Intercom Setup 9. The Tag UID field will be populated. See Figure 2-41 Figure 2-42. Figure 2-41. The Tag UID field will be populated Configure Access Record #2 The Tag UID field will be populated Operations Guide 931667A CyberData Corporation...
  • Page 78 Installing the SIP Outdoor Video Intercom with RFID Intercom Setup Figure 2-42. The Tag UID field will be populated Configure Access Record #2 The Tag UID field will be populated Operations Guide 931667A CyberData Corporation...
  • Page 79 Move the mouse pointer to hover over the question mark,  Use the Toggle Help button for  and a short description of the web page item will appear. assistance in populating the other fields. Operations Guide 931667A CyberData Corporation...
  • Page 80 12. Click on the Toggle Help button for assistance in populating the Name field. See Figure 2-44. Figure 2-44. Click on the Toggle Help button for assistance in populating the Name fields Configure Access Record #2 For assistance in populating the Name field, click on the Toggle Help button. Operations Guide 931667A CyberData Corporation...
  • Page 81 Figure 2-45. Figure 2-45. Use the Toggle Help button for assistance in populating the Valid From field Configure Access Record #2 For assistance in populating the Valid From field, click on the Toggle Help button Operations Guide 931667A CyberData Corporation...
  • Page 82 RFID tags. Figure 2-46. Use the Toggle Help button for assistance in populating the Valid To field Configure Access Record #2 For assistance in populating the Valid To field click on the Toggle Help button Operations Guide 931667A CyberData Corporation...
  • Page 83 2-47. Figure 2-47. Click on the Toggle Help button for assistance in populating the Blacklist check box Configure Access Record #2 For assistance in populating the Blacklist check box, click on the Toggle Help button Operations Guide 931667A CyberData Corporation...
  • Page 84 Your record will appear in the web page list 17. To delete a record, click on the Delete button. See Figure 2-50. Figure 2-50. To delete a record, select the Delete button To delete a record, click on the Delete button. Operations Guide 931667A CyberData Corporation...
  • Page 85 Exporting RFID will create an xml file in the directory specified in your browser’s Downloads location. Devices that require this file may use Import Config setting on the Home Page, or use Autoprovisioning (see the Operations Guide.) Operations Guide 931667A CyberData Corporation...
  • Page 86 23. Click on the Import Config button (Figure 2-54) to import the records, and they will be added to the RFID page. See Figure 2-55. Figure 2-55. The imported records will be added to the RFID page Operations Guide 931667A CyberData Corporation...

  • Page 87: Configure The Multicast Parameters

    RTP audio streams. A paging zone can consist of one or many CyberData multicast group-enabled products. There is no limit to how many speakers can be in a given paging zone. Each multicast group is defined by a multicast address and port number.
  • Page 88 Installing the SIP Outdoor Video Intercom with RFID Intercom Setup Figure 2-56. Multicast Configuration Page CyberData RFID Video Intercom The strobe settings will only appear if a CyberData Strobe product is connected to your device. If a CyberData Strobe product is not connected to your device, you will not see the strobe settings.
  • Page 89 Polycom Priority Channel When a priority Polycom channel/group number is selected, the device will subscribe to the priority channel for one-way group pages. Group Numbers 1-25 are supported. Or, select Disabled to disable this channel. Operations Guide 931667A CyberData Corporation...
  • Page 90 SIP calls, multicast streams, ring tones, ringback tones, and nightring tones are all prioritized. Ringtones and Ringtones all play at the same priority level. This means that it is possible to have a nightring tone Nightringtones and a normal ringtone playing at the same time. Operations Guide 931667A CyberData Corporation...

  • Page 91: Configure The Access Log Parameters

    Installing the SIP Outdoor Video Intercom with RFID Intercom Setup 2.4.13 Configure the Access Log Parameters 1. Click the Access Log menu button to open the Access Log page (Figure 2-59). Figure 2-57. Access Log Page CyberData RFID Video Intercom Operations Guide 931667A CyberData Corporation...
  • Page 92 The Clear Access Log Confirmation Window will ask if the user wants to delete the access log. This window appears after clicking on the Clear button. See Figure 2-58. Figure 2-58. Clear Access Log Confirmation Window Operations Guide 931667A CyberData Corporation...

  • Page 93: Configure The Sensor Configuration Parameters

    (Figure 2-59). Figure 2-59. Sensor Configuration Page CyberData RFID Video Intercom The strobe settings will only appear if a CyberData Strobe product is connected to your device. If a CyberData Strobe product is not connected to your device, you will not see the strobe settings.
  • Page 94 Enter a value from 0-65536. Sensor Strobe Settings The following strobe settings will only appear if a CyberData Strobe product is connected to your device. If a CyberData Strobe product is not connected to your device, you will not see the strobe settings.
  • Page 95 Enter a value from 0-65536. Intrusion Sensor Strobe Settings The following strobe settings will only appear if a CyberData Strobe product is connected to your device. If a CyberData Strobe product is not connected to your device, you will not see the strobe settings.
  • Page 96 ( ) appear next to some of the web page items. Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Operations Guide 931667A CyberData Corporation...

  • Page 97: Configure The Audio Configuration Parameters

    The Audiofiles page is used to add custom audio to the board. User uploaded audio will take precedence over the audio files shipped with the Intercom. 1. Click on the Audiofiles menu button to open the Audiofiles page (Figure 2-60). Figure 2-60. Audiofiles Configuration Page CyberData RFID Video Intercom Operations Guide 931667A CyberData Corporation...
  • Page 98 Installing the SIP Outdoor Video Intercom with RFID Intercom Setup Figure 2-61. Audiofiles Page Operations Guide 931667A CyberData Corporation...
  • Page 99 '9' corresponds to the spoken word “nine.” Corresponds to the spoken word “dot.” (24 character limit) Audio Test Corresponds to the message “This is the CyberData IP speaker test message...” (24 character limit) Page Tone Corresponds to a simple tone used for beep on initialization and beep on page (24 character limit).
  • Page 100 The Delete button will delete any user uploaded audio and restore the stock audio file. The Save button will download a new user audio file to the board once you've selected the file by using the Browse button. The Save button will delete any pre-existing user-uploaded audio files. Operations Guide 931667A CyberData Corporation...
  • Page 101 RIFF (little-endian) data, WAVE audio, Microsoft PCM, 16 bit, mono 8000 Hz You can use the free utility Audacity to convert audio files into this format. See Figure 2-62 through Figure 2-64. Figure 2-62. Audacity 1 Figure 2-63. Audacity 2 Operations Guide 931667A CyberData Corporation...
  • Page 102 Intercom Setup When you export an audio file with Audacity, save the output as: • WAV (Microsoft) signed 16 bit PCM. Figure 2-64. WAV (Microsoft) signed 16 bit PCM WAV (Microsoft) signed 16 bit PCM Operations Guide 931667A CyberData Corporation...

  • Page 103: Configure The Events Parameters

    The Events page specifies a remote server that can be used to receive HTTP POST events when actions take place on the board. 1. Click on the Events menu button to open the Events page (Figure 2-65). Figure 2-65. Event Configuration Page CyberData RFID Video Intercom Operations Guide 931667A CyberData Corporation...
  • Page 104 Event Server Server IP Address The IPv4 address of the event server in dotted decimal notation. Server Port Specify the event server port number. The supported range is 0- 65536. Enter up to 5 digits. Operations Guide 931667A CyberData Corporation...
  • Page 105 ( ) appear next to some of the web page items. Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Operations Guide 931667A CyberData Corporation...
  • Page 106 Here are example packets for every event: POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 197 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>POWERON</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 199 Content-Type: application/x-www-form-urlencoded <?xml version="1.0"...
  • Page 107 Installing the SIP Outdoor Video Intercom with RFID Intercom Setup User-Agent: CyberData/1.0.0 Content-Length: 205 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>CALL_TERMINATED</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 197 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?>...
  • Page 108 Installing the SIP Outdoor Video Intercom with RFID Intercom Setup User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>RELAY_DEACTIVATED</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?>...

  • Page 109: Configure The Door Strike Relay

    Windows application. This section describes operations for running firmware version 4.8 or later of the Dual Door Strike Relay. If you have an older version of the firmware, then please contact CyberData Technical Support. The version number appears in the...
  • Page 110 This button is only available when a relay is associated with a device. Note Associating a DSR does not require a reboot. However, you should reboot the device after disassociating a DSR. Operations Guide 931667A CyberData Corporation...

  • Page 111: Configure The Autoprovisioning Parameters

    By default, the device will try to set up its configuration with autoprovisioning. 1. Click the Autoprov menu button to open the Autoprovisioning page. See Figure 2-67. Figure 2-67. Autoprovisioning Page CyberData RFID Video Intercom Operations Guide 931667A CyberData Corporation...
  • Page 112 Press the Download Template button to create an autoprovisioning file for the device. See Section 2.4.18.3, "Download Template Button" Autoprovisioning log The autoprovisioning log provides information about the latest autoprovisioning attempt (i.e. dhcp options and server accessed and files parsed or not found). Operations Guide 931667A CyberData Corporation...
  • Page 113 Autoprovisioning files can contain the whole configuration or a subset of this file. The first autoprovisioning file can also contain links to other autoprovisioning files. The <MiscSettings> section contains some examples of additional autoprovisioning files: <MiscSettings> <DeviceName>CyberData VoIP Device</DeviceName> <!-- <AutoprovFile>common.xml</AutoprovFile>--> <!-- <AutoprovFile>sip_reg[macaddress].xml</AutoprovFile>-->...
  • Page 114 When one of these options is set, the Files after Boot device will download its autoprovisioning files again, and if it finds any differences from the files it downloaded on boot, it will force a reboot and reconfigure. Operations Guide 931667A CyberData Corporation...
  • Page 115 The autoprovisioning filename is set to “cyberdata/” On boot, the device will try to download: https://www.example.com/cyberdata/0020f7123456.xml ...and if this fails: https://www.example.com/cyberdata/000000cd.xml Audio files and firmware files will also add “cyberdata” to the URL before downloading. Operations Guide 931667A CyberData Corporation...
  • Page 116 In this way, a generic autoprovisioning file can specify unique firmware for a range of products. The list of valid product strings: <ProductString>CallButton31</ProductString> <ProductString>EmergencyIntercom31</ProductString> <ProductString>EmergencyIntercom31SW</ProductString> <ProductString>IndoorIntercom31</ProductString> <ProductString>IndoorIntercom31SW</ProductString> <ProductString>IndoorKeypad31</ProductString> <ProductString>IndoorKeypad31SW</ProductString> <ProductString>OfficeRinger31</ProductString> <ProductString>OfficeRinger31SW</ProductString> <ProductString>OutdoorIntercom31</ProductString> <ProductString>OutdoorIntercom31SW</ProductString> <ProductString>OutdoorKeypad31</ProductString> <ProductString>OutdoorKeypad31SW</ProductString> <ProductString>Strobe31</ProductString> <ProductString>Strobe31SW</ProductString> Operations Guide 931667A CyberData Corporation...
  • Page 117 000000cd.xml. This file exists, and Device1 parses the three elements. 1. Device1 changes its device name to CyberData Autoprovisioned. 2. Device1 finds an AutoprovFile element containing the filename sip_common.xml. The device downloads sip_common.xml from “https://autoprovtest.server.net,”...
  • Page 118 TFTP server at 10.0.1.3. and imports these settings. The device name is set to CyberData Autoprovisioned, the SIP server is set to 10.0.0.253, and the port is set to 5060. Device2 does the same except it downloads 0020f7020002.xml on boot and imports these values instead.
  • Page 119 You can force a change to the audio files on the board by clicking Restore Default on the Audio page or by changing the autoprovisioning file with “default” set as the file name. Operations Guide 931667A CyberData Corporation...
  • Page 120 "http://test.cyberdata.net"; # OPTION 66 option option-150 10.0.0.252; # OPTION 150 # These two lines are needed for option 43 vendor-option-space VendorInfo; # OPTION 43 option VendorInfo.text "http://test.cyberdata.net"; # OPTION 43 range 10.10.0.1 10.10.2.1; } Operations Guide 931667A CyberData Corporation...
  • Page 121 4. At this point, you can open and edit the autoprovisioning template to change the configuration settings in the template for the unit. 5. You can then upload the autoprovisioning file to a TFTP or HTTP server where the file can be loaded onto other devices. Operations Guide 931667A CyberData Corporation...

  • Page 122: Upgrade The Firmware

    Intercom Setup 2.5 Upgrade the Firmware Note CyberData strongly recommends that you do not upgrade the firmware when the device is likely to be in use. To upgrade the firmware of your device: 1. Download the latest firmware file from the Downloads tab at the following webpage: https://www.cyberdata.net/products/011478...
  • Page 123 Intercom Setup 6. Select the firmware file. This reveals the Upload button (Figure 2-70). Figure 2-70. Upload Button CyberData RFID Video Intercom Upload button Status Messages Upload Post Processing bar Upload Progress bar 7. Click on the Upload button. After selecting the Upload button, you will see the progress of the upload in the Upload Progress bar.
  • Page 124 Note: This button only appears after the user has selected a firmware file. Upload progress Status bar indicates the progress in uploading the file. Upload Post Processing Status bar indicates the progress of the software installation. Status Messages Messages relevant to the firmware update process appear here. Operations Guide 931667A CyberData Corporation...

  • Page 125: Reboot The Device

    Section 2.4.4, "Log in to the Configuration Home Page". 2. Click on the Reboot button on the Home page (Figure 2-71). A normal restart will occur. Figure 2-71. Home Page CyberData RFID Video Intercom 478000001 v1.0.0 v1.0.0 v1.0.0 Reboot Operations Guide...

  • Page 126: Command Interface

    --user admin --password admin --auth-no-challenge --no- check-certificate "https://10.10.1.138/audiofiles/" --quiet -O /dev/ null --post-data "3=Play" Play the "4" audio file wget --user admin --password admin --auth-no-challenge --no- check-certificate "https://10.10.1.138/audiofiles/" --quiet -O /dev/ null --post-data "4=Play" Operations Guide 931667A CyberData Corporation...
  • Page 127 --user admin --password admin --auth-no-challenge --no- check-certificate "https://10.10.1.138/audiofiles/" --quiet -O /dev/ null --post-data "doorajar=Play" Play the "Night Ring" audio file wget --user admin --password admin --auth-no-challenge --no- check-certificate "https://10.10.1.138/audiofiles/" --quiet -O /dev/ null --post-data "nightring=Play" Operations Guide 931667A CyberData Corporation...
  • Page 128 Device Action HTTP Post Command Swap boot partitions wget --user admin --password admin --auth-no-challenge --quiet - O /dev/null --no-check-certificate "https://10.10.1.154/command" -- post-data "request=swap_boot_partition" a.Type and enter all of each http POST command on one line. Operations Guide 931667A CyberData Corporation...

  • Page 129: Appendix A Mounting The Sip Outdoor Video Intercom With Rfid

    Table A-2. Optional Accessories (for gooseneck mounting) Quantity Part Name Illustration Carriage bolt nuts Carriage bolts Carriage bolt washers Table A-3. Optional Accessories Quantity Part Name Illustration Spacer for Half-inch Set Screw Connector 531085* Hole Plug Assembly Operations Guide 931667A CyberData Corporation...

  • Page 130: Dimensions (Front And Side View)

    Mounting the SIP Outdoor Video Intercom with RFID Mount the Intercom A.2 Dimensions (Front and Side View) Figure A-1. Unit Dimensions—Front and Side View 2.265 [57.5] 7.480 [190.0] Dimensions are in Inches [Millimeter] Operations Guide 931667A CyberData Corporation...

  • Page 131: Unit Dimensions (Rear View With Mounting Hole Locations)

    Conduit Hole Fits 1/2" EMT Compression Connector Ø0.875 [Ø22.2] Mounting Holes Fits 1/4" Screws Ø0.280 [Ø7.1] #6-32 Threads 0.269 [6.8] Faceplate Mounting Holes 3.181 [80.8] 3.181 [80.8] 0.559 [14.2] 7.480 [190.0] Dimensions are in Inches [Millimeter] Operations Guide 931667A CyberData Corporation...

  • Page 132: Shroud Dimensions And Mounting Hole Locations

    A.4 Shroud Dimensions and Mounting Hole Locations Figure A-3. Shroud Dimensions and Mounting Hole Locations 7.638 [194.00] 3.434 [87.23] ø0.280 [ø7.11] ø0.854 [ø21.69] (3 PLACES) 3.380 [85.85] 3.819 [97.00] 7.638 [194.00] Dimensions are in Inches [Millimeter] Operations Guide 931667A CyberData Corporation...

  • Page 133: Overview Of Installation Types

    An overview of the installation types and the required components are provided in Table A-4. Table A-4. Overview of Installation Types Installation Type What You Need Outdoor, on surface 011478 Intercom only Outdoor, on surface with shroud (increased resistance) 011478 Intercom 011215 Weather Shroud (sold separately) Operations Guide 931667A CyberData Corporation...

  • Page 134: Appendix B Setting Up A Tftp Server

    1. Install and start the software. 2. Select File Configure Security tab Transmit Only. 3. Make a note of the default directory name, and then move the firmware files to be uploaded to that directory. Operations Guide 931667A CyberData Corporation...

  • Page 135: Appendix C Troubleshooting/Technical Support

    To see a list of frequently asked questions for your product, click on the FAQs tab at the following webpage: https://www.cyberdata.net/products/011478 C.2 Documentation The documentation for this product is released in an English language version only. To download PDF copies of CyberData product documentation, click on the Downloads tab at the following webpage: https://www.cyberdata.net/products/011478 Operations Guide 931667A...

  • Page 136: Contact Information

    Support form at the following website: http://support.cyberdata.net/ The Support Form initiates a ticket which CyberData uses for tracking customer requests. Most importantly, the Support Form tells us which PBX system and software version that you are using, the make and model of the switch, and other important information. This information is essential for troubleshooting.

  • Page 137: Index

    SIP 48 configuration home page 34 configuration page configurable parameters 39, 43, 46 contact information 129 contact information for CyberData 129 activate relay (door sensor) 87 current network settings 46 activate relay (intrusion sensor) 88 CyberData contact information 129 activity LED 24...
  • Page 138 5, 15 default IP settings 29 overview of installation types 126 intercom configuration page configurable parameters 49 intrusion sensor 86, 88 activate relay 88 dial out extension 88 flash button LED 88 pages (lengthy) 83 Operations Guide 931667A CyberData Corporation...
  • Page 139 SIP server login 49 username changing for web configuration access 38 default for web configuration access 34 restoring the default 29 sales 129 sensor setup page 56, 61, 84, 86, 102 sensor setup parameters 56, 61, 84, 86 Operations Guide 931667A CyberData Corporation...
  • Page 140 39 push to talk volume 39 ring volume 39 sensor volume 39 SIP volume 39 warranty policy at CyberData 129 web access password 29 web access username 29 web configuration log in address 34 web page navigation 30...

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