Printer Driver Cannot Be Installed; Usb Connection Is Not Automatically Detected - Ricoh Ri 100 Operating Instructions Manual

The computer and printer are not on the same network segment.
If the printer cannot be found and only "Printer Port" appears in the [Printer Selection] dialog box, either
the machine's IP address is not specified or the computer and printer are not on the same network
segment. Before installing the software, check the machine's IP address and the network environment.
Alternatively, select "Printer Port" in the dialog box, and then install the printer driver.

Printer Driver Cannot Be Installed

This section explains how to troubleshoot printer driver installation problems.
The printer driver installer does not start.
An error occurs during installation.
• If the screen does not appear even when you double-click the [SETUP.EXE] icon, or if an error
occurs during installation, access the CD-ROM drive from [Computer (or My Computer)] or
[Explorer]. Double-click the [RP_SETUPXX.EXE] icon, and then install the printer driver by following
the instructions that appear on the screen.
• An error occurs if the path to the location of the stored data is too long. To install a printer driver
downloaded from a Web site or copied from a CD-ROM, save the printer driver directly on the
hard disk, and then install it.
• Add the printer without using the installer.
On the [Start] menu, click [Devices and Printers], click [Add a printer], and then install the printer
driver according to the displayed instructions.
• For Windows 10: Click [Control Panel], [Hardware and Sound], [Devices and Printers], and
then click [Add a printer].
For details about adding printers, see the Windows Help.

USB Connection is not Automatically Detected

If the USB connection is not automatically detected, do the following procedure:
1. Delete the printer driver.
See page 205 "Uninstalling the Printer Driver".
2. Delete the device.
See page 206 "Deleting Devices".
3. Run [Quick Install for USB] again.
See page 45 "Quick Install for USB".
If these steps do not resolve the problem, contact your sales or service representative.
Software Cannot Be Installed
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