Ricoh Ri 1000 Troubleshooting Manual
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Also See for Ri 1000:
- Parts replacement (265 pages) ,
- Operator training (197 pages) ,
- User manual (141 pages)
Related Manuals for Ricoh Ri 1000
Summary of Contents for Ricoh Ri 1000
- Page 1 RICOH Ri 1000 Troubleshooting Guide...
- Page 2 Issue/ Error Possible reason Countermeasure 1) Fuzzy blurry prints Table height is to low For most T-shirts the indicator below the height adjustment knob on the table should be set to 0 or near 0. The best printing is achieved when the print head is 1.5mm away from the printing surface Too much ink (oversaturated)
- Page 3 Perform head cleans until the deflection is reduced Nozzles 100% and little to no Perform table alignment procedure deflection (see section 7.2) 3) Horizontal banding - Nozzles 100% - appears in Uncheck the bi directional box in the thick horizontal lines solid colors of dark or gray - RIP.
- Page 4 printing or before still reads 0 after reinserting the cleaning) cartridge then turn the printer off and turn it back on and the cartridge will read correctly 8) Cartridge reads 0% Ink pump has timed out and 1) Release the carriage and make but was just at a high ink was not detected in the sure that the feeler for that channel...
- Page 5 Detail for 8) If the printer has written a cartridge to 0% erroneously and the cartridge cannot be recovered (keeps at 0% even after restart) Then check the carriage to make sure the feelers that indicate if a damper or tank inside the carriage that exists for each channel are full are obstructed from moving correctly.
- Page 6 Connections at the carriage Check for any kinks in the lines Check tune connections at the ink supply unit If the problem continues to occur then the ink supply unit may be replaced. Detail for 9) This printer has 3 ink status and the user can switch them by ink path control. Status Printable media Remarks...
- Page 7 Color ink in color channel White media OK for any printing that does not require a white under base Cleaner in white channel The Cleaner in white channel is for protect the 4 color mode nozzle of print head. After ink without white state Cleaner in all channels.
- Page 8 In order to change the setting of ink path control, touch the button [INK PATH CONTROL] on the [SETTING] tab. Then dialogue box shown upper will be displayed to charge of ink or cleaner. You can touch [INK CHARGING] for ink, [CLEANER CHARGING] for cleaner. If you choose the Ink charging, upper dialogue box is displayed to charge for all color channel or white only channel.
- Page 9 1) For 6 color mode – all ink cartridges must be inserted - cleaner carts will not be accepted (ink error will show in status bar) 2) For 4 color mode – CMYK ink cartridges and Cleaner carts for W1 and W2. W1 and W2 ink carts will not be accepted (ink error will show in status bar) 3) For storage/shipping mode all cleaner carts must be inserted, ink carts will not be accepted.
- Page 10 Set internal flag of ink charging status. Should be matched with actual situation of the printer after replacing the Android Board. (display) or CTL or if you want to charge in a state you are already in. (ie. You want to set After Ink Charging when initially ink charging was not successful and you want to repeat) ⚫...
- Page 11 Set Initial charging flag of the CTL. Reset (False): performing this, CTL does not start initial ink charging during the boot up. Should be performed after replacing CTL on already charged printer. Set (True): performing this, CTL will start initial ink charging during the next boot up. Ink Stage Initial Charging Flag After Ink Charging...
- Page 12 11) Ink Supply error Maintenance Check connections on the station is not maintenance station. (See Detail drawing ink below) Make sure the motor is correctly - (if this connected properly and the home error is on all or position optical sensor is most channels) connected properly Clean the maintenance station...
- Page 13 If this error on one Head could be clogged - replace head and nozzle carriage check is also bad Air leak/kink in Check the line - replace if plumbing necessary 13) Ink Pump time out error One of the feelers Release the carriage and make on the carriage is sure that the feeler for that...
- Page 14 Encoder should be in this location on carriage. Details for 10) Ink supply error May be caused by the maintenance unit not operating properly Check that the optical sensor for the maintenance home position flag is connected correctly (especially if the unit was recently removed or replaced)
- Page 15 Check the motor cable or the maintenance unit is connected (especially if the unit was recently removed or replaced) Make sure that there is no kink in the drain tube. The air release solenoid could also cause this error. Check its operation by running a strong clean and observe if it activates.
- Page 16 This shaft should move during a strong clean Communication errors 1) IF there is a USB connection failure (GIB display to CTL) the following appears If this can not be reset by retry or power off and then back on – check the connection of the USB cable from the display assembly to the CTL board (see wire diagram) –...
- Page 17 2) If the RS 422 (between the GIB display and the sub control board) communication has failed then the table will not move. Under the settings TAB - pressing the information button the SUB CONTROL firmware version will not show. Check the RS 424 cable connection at the GIB display and the Sub control board 3) if serial communication has failed from the GIB display to the CTL - the cartridges will not be detected.
- Page 18 Explanation of different types of status messages by the Ri 1000 Service Call Operation is impossible. SC 999 Maintenance failed to reach home position Machine is critical damaged. Error Operation is impossible. Cover Open (be able to recover) CR encoder error...
- Page 19 It is warning status. To recover, Retry (Ink or Cleaner) filling of white channel Cleaner cartridge is loaded.(W1) Mixed cartridge (CL,W,K,C,M,Y) when current ink stage is "after ink charging" It is error status. To recover, insert White1 Ink Cartridge. Cleaner cartridge is loaded.(W2) Mixed cartridge (W,CL,K,C,M,Y) when current ink stage is "after ink charging"...
- Page 20 Ink low ({COLOR}) Remain amount of cartridge is low (Under 20%) It is warning status, Prepare new cartridge. Ink Supply Error Service Call 988 or 990 or 991 But printer operation is possible. It is warning status, To recover, reboot machine. It can be caused by, 1.
- Page 21 Pausing. Moving table is stopped Tap SET or EJECT button to start table moving. Pausing. Printing is pausing. Tap STOP button to start printing. Performing white ink circulation While W1W2 circulation Please wait table is moving Printing Machine is printing. Receiving data Receiving the Job data Right Ink Sump Full...
- Page 22 The temperature is too low. Able to print. When an operator make power on, but the temperature is low(below approximately 1℃). After wait a moment, if the temperature is more than 1℃, printer will become active Updating CTL Firmware. while update Merlot Controller Please wait.
- Page 23 1. Remove obstacle. 2. Replace exhaust fan 1 FAN 2 Lock Detection Exhaust Fan 2 lock behind printer is detected • There is obstacle in exhaust fan 2 1. Remove obstacle. 2. Replace exhaust fan 2 FAN 1,2 Both Lock Detection Both of Exhaust Fan lock behind printer is detected •...
- Page 24 1. Check the ambient temperature and humidity. 2. Make sure the readings are within the ranges for optimum operation of the machine. (See installation"). Right Ink Sump Full DFU The count prescribed for the right ink sump has expired 1. Replace right ink sump. Air Detection Frequency Error 1: Initialization The occurrences of air detection in the print head ink tanks by the terminal pins have exceeded the number allowed within a 10 day period after installation or replacement of...
- Page 25 PSU Temperature Sensor Error DFU Temperature/Humidity Sensor Error DFU DRV Circuit Temperature Abnormal The temperature of the DRV board (driver board) is out of range. • The temperature of the DRV board (driver board) circuit is not within the specified range: -13°C to 55°C (11.2°F to 131°F) 1.
- Page 26 • This signal is triggered by the HVPS due to an accumulation of condensation or ink spillage onto the transport belt. 1. Cycle printer on/off, check result. 2. Raise top cover and check condition of transfer belt surface. 3. Push [Menu > select "Maintenance" > "De-Condensation" to feed 3 sheets of blank paper through the paper path to absorb condensation.
- Page 27 1. Cycle printer on/off, check result. 2. Replace encoder sensor. 3. Check encoder film position. 4. Check carriage FFC (Flat Film Connector). Maintenance Stepping Motor Out of Home Position The maintenance motor HP sensor failed to detect the motor at the home position. •...