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Hardware Installation Manual AudioCodes Gateway & Session Border Controller Series Mediant 1000 Gateway and E-SBC...
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Please contact your local recycling authority for disposal of this product. Customer Support Customer technical support and services are provided by AudioCodes or by an authorized AudioCodes Service Partner. For more information on how to buy technical support for AudioCodes products and for contact information, please visit our website at https://www.audiocodes.com/services-support/maintenance-and-support.
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Notice Mediant 1000 Gateway & E-SBC | Hardware Installation Manual (French) Avertissement: L’appareil est une unité d’INTERIEUR et doit donc obligatoirement être installé en intérieur. Ethernet port interface cabling must be routed only indoors and must not exit the building.
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If trouble is experienced with this equipment, for repair or warranty information please contact AudioCodes Inc. 200 Cottontail Lane, Suite A101E, Somerset NJ 08873, USA; Tel: +1-732-469-0880, Fax: +1-732-469-2298. If the equipment is causing harm to the tele- phone network, the telephone company may request to disconnect the equipment until the problem is resolved.
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Notice Mediant 1000 Gateway & E-SBC | Hardware Installation Manual Document Revision Record LTRT Description 41414 New warning bulletin regarding plastic sticker covering spare AC power socket; New section for replacing Power Supply module; new drawings for replacing modules. 41415 Installing operating system (OS) on OSN was modified (OS is not installed by default).
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Notice Mediant 1000 Gateway & E-SBC | Hardware Installation Manual LTRT Description 41439 FXS module part numbers updated. 41441 Logo updated; fallback updated. 41443 OSN3C and OSN4B modules added; HDMI cable connector updated with figure; FXS module for indoor-and-outdoor updated 41444 Duration of press for reset to defaults;...
CHAPTER 1 Introduction Mediant 1000 Gateway & E-SBC | Hardware Installation Manual Introduction This document provides a hardware description of the Mediant 1000B Gateway & E- SBC (hereafter referred to as device) and step-by-step procedures for cabling the device. The device is a 19-inch industrial platform chassis, 1U high and 13.8 inch deep. The chassis' modular hardware design allows scalability to capacity demands and optional telephony interfaces to suite your requirements.
● One or two AC power cables (depending on customer order) ● Four anti-slide bumpers for desktop installation Check, retain and process any documents. If there are any damaged or missing items, notify your AudioCodes sales representative. - 2 -...
CHAPTER 3 Physical Description Mediant 1000 Gateway & E-SBC | Hardware Installation Manual Physical Description This chapter provides a description of the device. Physical Dimensions and Operating Environment The device's physical dimensions and operating environment are listed in the following table.
CHAPTER 3 Physical Description Mediant 1000 Gateway & E-SBC | Hardware Installation Manual FXS Module The FXS module provides the Foreign eXchange Subscriber (FXS) interfaces. Each FXS module can provide up to 4 FXS port interfaces. The following types of FXS modules are available: FXS module for indoor FXS cable routing only (Catalog Part Number M1KB-VM-4FXS, ■...
CHAPTER 3 Physical Description Mediant 1000 Gateway & E-SBC | Hardware Installation Manual Table 3-3: FXS Module LED Description Color State Description Green Phone connected to the port is off-hooked. Blinking Phone connected to the port rings. Error - malfunction in line or out of service due to Serial Peripheral Interface (SPI) failure.
CHAPTER 3 Physical Description Mediant 1000 Gateway & E-SBC | Hardware Installation Manual Table 3-4: FXO Module LED Description Color State Description Green Off-hooks the line toward the PBX. Blinking Detects a ring signal from the PBX. Error - malfunction in line or out of service due to Serial Peripheral Interface (SPI) failure.
CHAPTER 3 Physical Description Mediant 1000 Gateway & E-SBC | Hardware Installation Manual Color State Description Physical layer (Layer 1) is not synchronized. Trunk is not active. TRUNKS (E1/T1) Module The device supports up to six E1 / eight T1 trunks. If the power fails, a relay connects Trunk 1 to Trunk 2 (in the same module) acting as a fallback for PSTN trunk.
CHAPTER 3 Physical Description Mediant 1000 Gateway & E-SBC | Hardware Installation Manual Color State Description LOF - Loss of Frame ■ ■ AIS - Alarm Indication Signal (the Blue Alarm) RAI - Remote Alarm Indication (the Yellow Alarm) ■ Failure / disruption in the AC power supply or the power is currently not being supplied to the device through the AC power supply entry.
CHAPTER 3 Physical Description Mediant 1000 Gateway & E-SBC | Hardware Installation Manual Color Description cannot be identified. Contact support@audiocodes.com if you purchased the device / MPM from AudioCodes or if you're subscribed to AudioCodes Customer Technical Support (ACTS). CRMX Module The CRMX module provides LAN Ethernet interfaces, dry-contact alarm interfaces, and other system functionality.
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CHAPTER 3 Physical Description Mediant 1000 Gateway & E-SBC | Hardware Installation Manual ● Old Hardware Revision: The old hardware revision provides an unused WAN port that is covered by a metal plate. CRMX Module with Dry-Contact Relays: ■ - 11 -...
CHAPTER 3 Physical Description Mediant 1000 Gateway & E-SBC | Hardware Installation Manual Table 3-8: CRMX Module Port Description Item # Label Component Description Three 10/100/1000Base-T Gigabit Ethernet LAN ports. The ports can (LAN), be configured for 1+1 port redundancy. By default, ports 0/1 and 0/2 are a port pair, where 0/1 is the active port and 0/2 the standby port.
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CHAPTER 3 Physical Description Mediant 1000 Gateway & E-SBC | Hardware Installation Manual ● Old Hardware Revision: The old hardware revision provides an unused WAN port that is covered by a metal plate. CRMX Module with Dry-Contact Relays: ■ - 13 -...
CHAPTER 3 Physical Description Mediant 1000 Gateway & E-SBC | Hardware Installation Manual Table 3-9: CRMX Module LED Description Item # LED Name Color State Description 0/1, 0/2, 0/3 Green Ethernet link established. Flashing Data is being received or transmitted. No Ethernet link.
CHAPTER 3 Physical Description Mediant 1000 Gateway & E-SBC | Hardware Installation Manual The figures below show two hardware versions of the SWX module. Their functionality is identical; the only difference being the port labels (7/1(LAN) – IIII; 7/2(LAN) – III; 7/3(LAN) – II;...
CHAPTER 3 Physical Description Mediant 1000 Gateway & E-SBC | Hardware Installation Manual Figure 3-9: Fan Tray Module For replacing the Fan Tray module, see Replacing the Fan Tray Module. Power Supply Module and LED Description The device can house up to two extractable power supply modules (Power 1 and Power 2), each providing an AC power connector on the device's rear panel.
CHAPTER 3 Physical Description Mediant 1000 Gateway & E-SBC | Hardware Installation Manual When using only one Power Supply module, the second AC power socket on the rear panel is covered by a plastic sticker. Please do not remove the sticker and connect anything to this power socket.
CHAPTER 3 Physical Description Mediant 1000 Gateway & E-SBC | Hardware Installation Manual Item # Label Description HDMX HDMX module for hard drive storage (HDD or SSD) on OSN server platform. Note: The AMC chassis slots must only be installed with AMC modules that have been approved and homologated by AudioCodes.
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CHAPTER 3 Physical Description Mediant 1000 Gateway & E-SBC | Hardware Installation Manual Usage of AMC modules that are not described or mentioned in this document needs explicit approval by AudioCodes. Port Description The OSN module is shown below and described in the subsequent table.
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CHAPTER 3 Physical Description Mediant 1000 Gateway & E-SBC | Hardware Installation Manual Item # Label Description ● LED #2: On (solid red) ✔ End of reset: LED #1 remains on (solid green); all other LEDs off. ■ To cold (hard) reset the OSN server (i.e., powers off and then powers on): Press the button for longer than five seconds and then release.
CHAPTER 3 Physical Description Mediant 1000 Gateway & E-SBC | Hardware Installation Manual Item Color State Description Module shutdown sequence complete and the module can be extracted from the chassis slot. Module correctly inserted in chassis slot. HDMX Module The HDMX module provides the hard-disk drive functionality for the OSN platform, providing storage capacity.
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CHAPTER 3 Physical Description Mediant 1000 Gateway & E-SBC | Hardware Installation Manual Item # Label Color State Description Module correctly inserted in chassis slot Hard disk drive in use (active). Hard disk drive not in use. - 23 -...
CHAPTER 4 Mounting the Device Mediant 1000 Gateway & E-SBC | Hardware Installation Manual Mounting the Device The device can be mounted in one of the following ways: ■ Placed on a desk top (see 'Desktop Mounting') Installed in a standard 19-inch rack (see ‘19-inch Rack Mounting') ■...
CHAPTER 4 Mounting the Device Mediant 1000 Gateway & E-SBC | Hardware Installation Manual ■ Mounting the chassis in a 19-inch rack by attaching it to the rack posts using the pre- installed front-mounting brackets – see Mounting in a 19-inch Rack using Front-Mounting...
Depending on the depth of the rack in which you are installing the device, you can order one of the following rear-mounting brackets, which differ in length, from AudioCodes as a Rear-Rack Mounting Bracket Kit accessory item (separate orderable item): Adjustable rear-mounting bracket from 59.3 to 62.7 cm (23.3 to 25 in.).
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CHAPTER 4 Mounting the Device Mediant 1000 Gateway & E-SBC | Hardware Installation Manual Rear-Mounting Flange x 2 Rear-Mounting Bracket x 2 Fixed-length rear-mounting bracket of 80 cm (31.5 in.) The CPN of this kit is M1KB-REAR- ■ RMK-80. Rear-Mounting Bracket x 2 Rear-Mounting Flange x 2 ●...
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CHAPTER 4 Mounting the Device Mediant 1000 Gateway & E-SBC | Hardware Installation Manual ➢ To mount the device in a 19-inch rack with front- and rear-mounting brackets: Open the Rear Mounting Bracket kit and remove its contents. Make sure that all the items are included in the kit (see above).
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CHAPTER 4 Mounting the Device Mediant 1000 Gateway & E-SBC | Hardware Installation Manual Figure 4-4: Attaching Rear-Mounting Flange to Chassis' Rear-Side Mounting Holes (60 cm) Figure 4-5: Attaching Rear-Mounting Flange to Chassis' Rear-Side Mounting Holes (80 cm) With two people, lift the chassis into the rack from the front of the rack.
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CHAPTER 4 Mounting the Device Mediant 1000 Gateway & E-SBC | Hardware Installation Manual Figure 4-6: Sliding the Rear-Mounting Flanges into the Rear-Mounting brackets (60 cm) Figure 4-7: Sliding the Rear-Mounting Flanges into the Rear-Mounting Brackets (80 cm) Hold the chassis in position while the second person secures the rear-mounting flanges to the rear-mounting brackets.
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CHAPTER 4 Mounting the Device Mediant 1000 Gateway & E-SBC | Hardware Installation Manual Figure 4-9: Fastening Rear-Mounting Flange to Rear-Mounting Bracket (80 cm) Hold the chassis for support while the second person positions the chassis so that the front- mounting brackets are flush against the front-rack posts and that the holes of the front- mounting brackets align with the holes on the front-rack posts.
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CHAPTER 4 Mounting the Device Mediant 1000 Gateway & E-SBC | Hardware Installation Manual Hold the chassis in position while the second person secures the two front-mounting brackets to the front posts, by finger-tightening 19-inch rack bolts (not supplied) to the rack posts.
● As most of the installation is the responsibility of the customer, AudioCodes can assume responsibility for damage only if the customer can establish that the device does not comply with the standards specified above (and the device is within the hardware warranty period).
CHAPTER 5 Cabling the Device Mediant 1000 Gateway & E-SBC | Hardware Installation Manual ● To protect against electrical shock and fire, use a minimum of 26-AWG wire size to connect the FXO and FXS ports. ➢ To ground the device: Connect an electrically earthed strap of 16 AWG wire (minimum) to the chassis' grounding screw located on the rear panel, using the supplied washer.
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CHAPTER 5 Cabling the Device Mediant 1000 Gateway & E-SBC | Hardware Installation Manual Figure 5-2: Default Ethernet Groups and Web Interface String Names ● The SWX module is a separate orderable item. ● If your SWX module has different port labels (i.e., roman numerals) compared to those shown in the previous figure, see Ports Description for the corresponding port numbering.
CHAPTER 5 Cabling the Device Mediant 1000 Gateway & E-SBC | Hardware Installation Manual ➢ To connect to the LAN: Connect one end of a straight-through RJ-45 Ethernet Cat 5/5e cable to the active LAN port on the CRMX module or optional SWX module.
CHAPTER 5 Cabling the Device Mediant 1000 Gateway & E-SBC | Hardware Installation Manual ● Assurez-vous que les ports FXS sont connectés aux appareils externes appropriés ; autrement, vous risquez d’endommager l’appareil. The FXS module is a separate orderable item. This section is applicable only if your device is installed with such a module.
● As most of the installation is the responsibility of the customer, AudioCodes can assume responsibility for damage only if the customer can establish that the device does not comply with the standards specified above (and the device is within the hardware warranty period).
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CHAPTER 5 Cabling the Device Mediant 1000 Gateway & E-SBC | Hardware Installation Manual Cabling specifications: Cable: Standard straight-through RJ-11-to-RJ-11 telephone cable ■ ■ Connector: RJ-11 Connector Pinouts: ■ Figure 5-7: RJ-11 Connector Pinouts for FXS ➢ To connect FXS interfaces for outdoor routing: Ground the device as described in Section Earth Grounding and Power Surge Protection.
CHAPTER 5 Cabling the Device Mediant 1000 Gateway & E-SBC | Hardware Installation Manual Figure 5-8: FXS Cabling for Outdoor Routing Connect the telephone line from the MDF to your analog equipment. Connecting to FXO Interfaces The procedure below describes how to connect the FXO port interfaces to telephone exchange analog lines or PBX extensions.
CHAPTER 5 Cabling the Device Mediant 1000 Gateway & E-SBC | Hardware Installation Manual ● Make sure that FXO ports are connected to the appropriate external devices; otherwise, damage to the device may occur. ● FXO ports are considered as ES2 (Energy Source class 2).
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● As most of the installation is the responsibility of the customer, AudioCodes can assume responsibility for damage only if the customer can establish that the device does not comply with the standards specified above (and the device is within the hardware warranty period).
CHAPTER 5 Cabling the Device Mediant 1000 Gateway & E-SBC | Hardware Installation Manual Figure 5-11: FXO Cabling for Outdoor Routing Connect the FXO line from the MDF to the PBX/PSTN equipment. Connecting the FXS Analog Lifeline Phone The device supports Analog Lifeline. If the device loses power, for example, due to a power outage or the unplugging of its power cable, it automatically routes calls from a POTS telephone ("lifeline"...
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CHAPTER 5 Cabling the Device Mediant 1000 Gateway & E-SBC | Hardware Installation Manual ● Analog Lifeline is supported only on FXS modules. ● An analog Lifeline can be setup for each FXS module installed in the chassis. The analog Lifeline is provided only by Port I on an FXS module. This port connects to the POTS phone and the PSTN or PBX, using a splitter cable.
CHAPTER 5 Cabling the Device Mediant 1000 Gateway & E-SBC | Hardware Installation Manual Figure 5-13: Cabling the Analog Lifeline ISDN BRI Interfaces This section describes the cabling procedures for BRI interfaces. Connecting to BRI Lines The procedure below describes how to connect to BRI lines.
CHAPTER 5 Cabling the Device Mediant 1000 Gateway & E-SBC | Hardware Installation Manual Figure 5-14: RJ-45 Connector Pinouts for BRI When configured as NT, the BRI port drives a nominal voltage of 38 V with limited current supply of up to 100 mA. The voltage is of Power Source 1 type (line voltage). Power Source 2 is optional.
CHAPTER 5 Cabling the Device Mediant 1000 Gateway & E-SBC | Hardware Installation Manual Figure 5-15: Cabling (Ports 1 and 2) PSTN Fallback ● PSTN Fallback is supported only between ports on the same BRI module. ● This PSTN Fallback feature has no relation to the PSTN Fallback Software Upgrade Key.
CHAPTER 5 Cabling the Device Mediant 1000 Gateway & E-SBC | Hardware Installation Manual Figure 5-16: RJ-48c Connector Pinouts for E1/T1 ➢ To connect to E1/T1l trunks: Connect the RJ-48c connector on one end of the E1/T1 trunk cable to the port on the device's TRUNKS module.
For cabling, you can purchase an RS- 232 cable adapter (9- pin DB to flat connector) from AudioCodes. You can either order a single cable adapter (only upon ordering the Mediant 1000B) or a kit of 10 cable adapters (can be purchased any time).
CHAPTER 5 Cabling the Device Mediant 1000 Gateway & E-SBC | Hardware Installation Manual ➢ To connect the serial interface port to a computer: Connect the flat connector (labeled "P3" in the previous figure) to the serial port (labeled IOIO) on the device's CRMX module.
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CHAPTER 5 Cabling the Device Mediant 1000 Gateway & E-SBC | Hardware Installation Manual Figure 5-19: Dry-Contact Terminal Block (Example) AudioCodes recommends the pluggable printed circuit board (PCB) terminal block FK- MC 0,5 / 4- ST- 2,5 manufactured by Phoenix Contact, or any other vendor providing similar specifications.
CHAPTER 5 Cabling the Device Mediant 1000 Gateway & E-SBC | Hardware Installation Manual Insert the wire into the connector, and then release the orange button to close the connector, securing the wire in place. Figure 5-20: Wires Inserted in Terminal Block...
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CHAPTER 5 Cabling the Device Mediant 1000 Gateway & E-SBC | Hardware Installation Manual ● USB storage device containing the operating system installation files (disk-on-key or external CD-ROM or DVD-ROM drive). Connect the HDMI port, located on the OSN module, to your monitor.
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CHAPTER 5 Cabling the Device Mediant 1000 Gateway & E-SBC | Hardware Installation Manual ● Units must be connected (by service personnel) to a socket-outlet with a protective earthing connection. ● Use only the AC power cord supplied with the device.
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CHAPTER 5 Cabling the Device Mediant 1000 Gateway & E-SBC | Hardware Installation Manual When the device receives powers, the POWER LED on the front panel of the Power Supply module is lit green. If the LED is off, a power supply problem may be present.
CHAPTER 6 Hardware Maintenance Mediant 1000 Gateway & E-SBC | Hardware Installation Manual Hardware Maintenance The device is a modular chassis and allows you to order any module as a Field Replacement Unit (FRU). This section describes the procedures for installing or replacing modules.
CHAPTER 6 Hardware Maintenance Mediant 1000 Gateway & E-SBC | Hardware Installation Manual For example, if you need one TRUNKS module and two FXS modules, you must install the TRUNKS module in Slot 1 and the two FXS modules in Slot 2 and Slot 3. However, if...
CHAPTER 6 Hardware Maintenance Mediant 1000 Gateway & E-SBC | Hardware Installation Manual Replacing Blank-Panel Slot Covers with I/O Modules The procedure below describes how to install a module into a slot that is currently not used (unoccupied) and covered by a blank panel.
CHAPTER 6 Hardware Maintenance Mediant 1000 Gateway & E-SBC | Hardware Installation Manual ● Bottom-row slots: Ensure that the module is orientated such that the port-number labels are located at the top of the module's front panel. This module orientation is considered as facing down.
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(CRMX module replacement only) Make sure that you have a new License Key for the new module. If not, ask your AudioCodes sales representative for the License Key. (Non hot-swappable modules) Power down the device, and then continue with Step 4.
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CHAPTER 6 Hardware Maintenance Mediant 1000 Gateway & E-SBC | Hardware Installation Manual Click OK to confirm removal; after a few seconds, the module is software-removed, the port status icons of the module turn gray and the name of the module is suffixed with the word "Reserved":...
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CHAPTER 6 Hardware Maintenance Mediant 1000 Gateway & E-SBC | Hardware Installation Manual Gently insert the module into the empty slot, aligning the module with the rails in the slot in the following module orientation, depending on whether you are inserting it in...
CHAPTER 6 Hardware Maintenance Mediant 1000 Gateway & E-SBC | Hardware Installation Manual inserted, indicated by the disappearance of the word "Reserved" from the module's title. Power up the device. CRMX module replacement only: From your local computer, access the device's Web interface with the device's default IP address (192.168.0.2/24), through the GE 0/1 or 0/2 Ethernet port on the CRMX...
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CHAPTER 6 Hardware Maintenance Mediant 1000 Gateway & E-SBC | Hardware Installation Manual Remove the blank-panel slot cover from the slot intended for the HDMX module, by gently pulling on the handle of the module until it slides out of the slot.
CHAPTER 6 Hardware Maintenance Mediant 1000 Gateway & E-SBC | Hardware Installation Manual Push the module's handle until it clicks firmly into the slot. Connect all external interfacing cables to the OSN module. Replacing OSN Server Modules The procedure below describes how to replace the OSN server modules.
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CHAPTER 6 Hardware Maintenance Mediant 1000 Gateway & E-SBC | Hardware Installation Manual Push the module's handle until it clicks firmly into the slot; the operating system on the OSN server starts up. ➢ To replace an HDMX module: Shut down the operating system running on the OSN server (through RDP or monitor and keyboard).
CHAPTER 6 Hardware Maintenance Mediant 1000 Gateway & E-SBC | Hardware Installation Manual Figure 6-16: Pulling Out and then Pushing In Handle on OSN Module Replacing the Fan Tray Module The procedure below describes how to replace the Fan Tray module.
CHAPTER 6 Hardware Maintenance Mediant 1000 Gateway & E-SBC | Hardware Installation Manual Loosen the two screws using your fingers or a flat-head screwdriver. Grip and pull the two screws of the Fan Tray module to gently slide the module out of the chassis slot.
CHAPTER 6 Hardware Maintenance Mediant 1000 Gateway & E-SBC | Hardware Installation Manual ✔ Keep the module aligned with the slot's guiding rail. ✔ Keep the module lifted up towards the roof of the slot so that the base of the module does not touch the floor of the slot (and damage the electrical components located on the underside of the module).
CHAPTER 6 Hardware Maintenance Mediant 1000 Gateway & E-SBC | Hardware Installation Manual guiding rails and keeping the module lifted up towards the roof of the slot so that the base of the module does not touch the floor of the slot (and damage the electrical components located on the underside of the module).
➢ To replace a faulty device: Make sure that you have a new License Key for the device. If not, ask your AudioCodes sales representative for the License Key. Disconnect the faulty device from your power supply, and then unplug all cables connected to it.
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From your local computer, access the device's Web interface with the device's default IP address (192.168.0.2/24), through the GE 0/1 or 0/2 Ethernet port on the CRMX module. Load the software file (.cmp) to the device. If you don't have the file, ask your AudioCodes sales representative for it.
CHAPTER 7 Module Hardware Revision Compatibility Mediant 1000 Gateway & E-SBC | Hardware Installation Manual Module Hardware Revision Compatibility The minimum input/output voice interface module hardware revisions that are compatible with the chassis are listed in the following table. Table 7-1: Module Compatibility Item No.
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CHAPTER 7 Module Hardware Revision Compatibility Mediant 1000 Gateway & E-SBC | Hardware Installation Manual This page is intentionally left blank. - 75 -...
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