Upload Custom Prompt; Figure 119: Record New Custom Prompt; Figure 120: Upload Custom Prompt - Grandstream Networks UCM6202 User Manual


Specify the IVR file name.

Select the format (GSM or WAV) for the IVR prompt file to be recorded.

Select the extension to receive the call from the UCM6200 to record the IVR prompt.

Click the "Record" button. A request will be sent to the UCM6200. The UCM6200 will then call the
extension for recording the IVR prompt from the phone.

Pick up the call from the extension and start the recording following the voice prompt.

The recorded file will be listed in the IVR Prompt web page. Users could select to re-record, play or
delete the recording.

Upload Custom Prompt

If the user has a pre-recorded IVR prompt file, click on "Upload Custom Prompt" in Web GUI->PBX-
>Internal Options->Custom Prompt page to upload the file to the UCM6200. The following are required
for the IVR prompt file to be successfully uploaded and used by the UCM6200:

PCM encoded.

16 bits.

8000Hz mono.

In .mp3 or .wav format; or raw/ulaw/alaw/gsm file with .ulaw or .alaw suffix.

File size under 5M.
Click on to select audio file from local PC and click on
will appear in the Custom Prompt web page.

Figure 119: Record New Custom Prompt

Figure 120: Upload Custom Prompt

UMC6200 Series User Manual
to start uploading. Once uploaded, the file
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