Record New Ivr Prompt; Upload Ivr Prompt; Figure 36: Record New Ivr Prompt - Grandstream Networks UCM6108 User Manual

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Once the IVR prompt file is successfully added to the UCM6100, it will be added into the prompt list
options for users to select in different IVR scenarios.

RECORD NEW IVR PROMPT

In the UCM6100 Web GUI->PBX->Internal Options->IVR Prompt page, click on "Record New IVR
Prompt" and follow the steps below to record new IVR prompt.
Specify the IVR file name.
x
Select the format (GSM or WAV) for the IVR prompt file to be recorded.
x
Select the extension to receive the call from the UCM6100 to record the IVR prompt.
x
Click the "Record" button. A request will be sent to the UCM6100. The UCM6100 will then call the
x
extension for recording the IVR prompt from the phone.
Pick up the call from the extension and start the recording following the voice prompt.
x
The recorded file will be listed in the IVR Prompt web page. Users could select to re-record, play or
x
delete the recording.

UPLOAD IVR PROMPT

If the user has a pre-recorded IVR prompt file, click on "Upload IVR Prompt" in Web GUI->PBX->Internal
Options->IVR Prompt page to upload the file to the UCM6100. The following are required for the IVR
prompt file to be successfully uploaded and used by the UCM6100:
PCM encoded.
x
16 bits.
x
8000Hz mono.
x
In .mp3 or .wav format; or raw/ulaw/alaw/gsm file with .ulaw or .alaw suffix.
x
Firmware Version 1.0.2.21
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Figure 36: Record New IVR Prompt

UCM6100 Series IP PBX User Manual Page 89 of 159