Figure 135: Agent Login Settings - Grandstream Networks UCM6202 User Manual

For example, if the call queue extension is 6500, Agent Login Extension Postfix is * and Agent Logout
Extension Postfix is **, users could dial 6500* to login to the call queue as dynamic agent and dial
6500** to logout from the call queue. Dynamic agent doesn't need to be listed as static agent and can
log in/log out at any time.

Call queue feature code "Agent Pause" and "Agent Unpause" can be configured under Web GUI->PBX-
>Internal Options->Feature Codes. The default feature code is *83 for "Agent Pause" and *84 for
"Agent Unpause".

Queue recordings are shown on the Call Queue page. Click on
.wav format; click on
select several recording files to be deleted and click on "Delete Selected Recording Files" or click on
"Delete All Recording Files" to delete all recording files.

Figure 135: Agent Login Settings

to delete the recording file. To delete multiple recording files by one click,
UMC6200 Series User Manual
to download the recording file in
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