Cisco Call Home - Cisco Catalyst 4500 Series Software Configuration Manual

Management Features
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Cisco Call Home

Call Home provides e-mail-based and web-based notification of critical system events. A versatile range
of message formats are available for optimal compatibility with pager services, standard e-mail, or
XML-based automated parsing applications. Common uses of this feature may include direct paging of
a network support engineer, e-mail notification to a Network Operations Center, XML delivery to a
support website, and utilization of Cisco Smart Call Home services for direct case generation with the
Cisco Systems Technical Assistance Center (TAC).
The Call Home feature can deliver alert messages containing information on configuration, diagnostics,
environmental conditions, inventory, and syslog events.
For more information on Call Home, see
Cisco Energy Wise
Cisco EnergyWise is an energy-management technology added onto Cisco switching solutions to help
you measure, report, and reduce energy consumption across your entire infrastructure. With
EnergyWise's management interface, network management applications can communicate with
endpoints and each other, using the network as the unifying fabric.
For details refer to the URLs:
http://www.cisco.com/en/US/docs/switches/lan/energywise/phase2/ios/configuration/guide/ew_v2.htm
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http://www.cisco.com/en/US/docs/switches/lan/energywise/phase2_5/ios/release/notes/ol23554.html#
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Catalyst 4500 Series Switch, Cisco IOS Software Configuration Guide - Cisco IOS XE 3.9.xE and IOS 15.2(5)Ex
1-24
FAT File Management System on Supervisor Engine 6-E, Supervisor Engine 6L-E, Catalyst 4948E,
Catalyst 4948E-F, and Catalyst 4900M, page 1-30
Forced 10/100 Autonegotiation, page 1-30
Intelligent Power Management, page 1-30
MAC Address Notification, page 1-30
MAC Notify MIB, page 1-30
NetFlow-lite, page 1-31
Power over Ethernet, page 1-31
Secure Shell, page 1-31
Simple Network Management Protocol, page 1-31
Smart Install, page 1-32
SPAN and RSPAN, page 1-32
Universal Power over Ethernet, page 1-32
Web Content Coordination Protocol, page 1-32
Wireshark, page 1-33
XML-PI, page 1-33
Chapter 77, "Configuring Call Home."
Chapter 1 Product Overview