Installation And Uninstallation Problems - Canon i-SENSYS MF6140dn User Manual

0FR4-0SX

Installation and Uninstallation Problems

See the following sections.
Cannot install the software.
It takes too long to uninstall the drivers (Windows XP).
The [Canon] folder remains in the Start menu after the software has been uninstalled.
Cannot use the software after the operating system on your computer has been upgraded to Windows XP/Vista/7/8.
Cannot install the software.
When you are in an IPv6 environment, the DVD-ROM setup screen may not appear, and you cannot install the MF
drivers. Install the drivers using the WSD port.
"MF Driver Installation Guide"
You may not be able to use the scan function over an IPv6 connection.
Follow the onscreen instructions to install the software. If an error occurs during the installation, uninstall the software,
restart your computer, and install it again.
"MF Driver Installation Guide"
Quit all running applications and install the software again.
It takes too long to uninstall the drivers (Windows XP).
Quit all running applications (including anti-virus software) before uninstalling the software.
The [Canon] folder remains in the Start menu after the software has been uninstalled.
Uninstall the MF Toolbox first before uninstalling the MF drivers. If you uninstall the MF drivers first, the [Canon] folder
may remain after the MF Toolbox has been uninstalled.
Follow the steps in the procedure below to remove the folder:
For Windows XP
Right-click the [Start] menu and open Windows Explorer. From [All Users], select [Start Menu] -> [Programs] and
delete the [Canon] folder.
For Windows Vista
Right-click the [Start] menu and select [Explore All Users]. From [Programs] in [Start Menu], delete the [Canon]
folder.
For Windows 7
Delete the [Canon] folder in [All Programs] under the [Start] menu.
Cannot use the software after the operating system on your computer has been upgraded to
Windows XP/Vista/7/8.
Uninstall the software for this machine before upgrading the operating system on your computer. Once the upgrade has
been complete, reinstall the software.
"MF Driver Installation Guide"
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