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Installation and Uninstallation Problems
See the following sections.
Cannot install the software.(P. 172)
The [Canon] folder remains in the Start menu after the software has been uninstalled.(P. 172)
Cannot use the software after upgrading the operating system.(P. 172)
Cannot install the software.
Follow the onscreen instructions to install the software. If an error occurs during the installation,
uninstall the software, restart your computer, and install it again.
" Uninstalling the Software(P. 185) "
See the MF Driver Installation Guide in " Manuals and Their Contents(P. 223) ".
Quit all running applications and install the software again.
The [Canon] folder remains in the Start menu after the software has been
uninstalled.
Uninstall the MF Toolbox first before uninstalling the MF drivers. If you uninstall the MF drivers first, the
[Canon] folder may remain after the MF Toolbox has been uninstalled.
Follow the steps in the procedure below to remove the folder:
●
For Windows 7
Delete the [Canon] folder in [All Programs] under the [Start] menu.
Cannot use the software after upgrading the operating system.
Uninstall the software for this machine before upgrading the operating system on your computer. Once
the upgrade has been complete, reinstall the software.
" Uninstalling the Software(P. 185) "
See the MF Driver Installation Guide in " Manuals and Their Contents(P. 223) ".
Troubleshooting
172
85RS-041
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Table of Contents
Troubleshooting
