Image Quality Problems - Xerox DocuCentre SC2020 User Manual

Symptoms
Documents often jam.
An edge of the
document is folded.

Image Quality Problems

If the image quality of the printout is poor, use the table below to find our most likely cause, and take the
required action.
If the image quality remains poor after taking the required action, contact our Customer Support Center.
Possible Cause
Are suitable types of
documents being used?
Are you using the irregular
shaped documents,
business cards,
transparencies, or thin
documents?
Are there any sticky tags,
paper clips or adhesive
tape on the document?
Are the document guides
set in the correct positions?
Is a piece of torn paper
remaining in the document
feeder?
Is the document curled?
Remedy
Correctly load the documents suitable for
the document feeder.
Refer to Placing Document
Remove any sticky tags, paper clips, or
adhesive tape from the document before
copying.
Adjust the document guide positions.
Refer to Placing Document
Open the document feeder top cover and
check inside.
Refer to Document Jams
Flatten the curl and load the document
again.
®
Xerox DocuCentre
Problem Solving
on page 68.
on page 68.
on page 292.
® 260
SC2020
User Guide