Sending Dsa Data To Lenovo; Returning A Device Or Component; Removing And Replacing Server Components; Removing And Replacing Consumable And Structural Parts - Lenovo System x3550 M5 Installation And Service Manual

3. Save the DSA log as a file and send it to Lenovo. For information about transferring data and logs, see
"How to send DSA data" on page 1108.
4. To ship the server, repackage it in the original undamaged packing material and observe Lenovo
procedures for shipping.
Support information for Business Partners is available at http://www.ibm.com/partnerworld.

Sending DSA data to Lenovo

You can send DSA data to Lenovo with standard upload, standard upload with the system serial number,
secure upload, and secure upload with the system serial number.
Before you send diagnostic data to Lenovo, read the terms of use at http://www.ibm.com/de/support/
ecurep/terms.html.
You can use any of the following methods to send diagnostic data to Lenovo:
• Standard upload:
http://www.ibm.com/de/support/ ecurep/send_http.html
• Standard upload with the system serial number:
http://www.ecurep.ibm.com/app/ upload_hw
• Secure upload:
http://www.ibm.com/de/support/ ecurep/send_http.html#secure
• Secure upload with the system serial number:
https://www.ecurep.ibm.com/ app/upload_hw

Returning a device or component

If you are instructed to return a device or component, follow all packaging instructions, and use any
packaging materials for shipping that are supplied to you.

Removing and replacing server components

This section provides information for removing and replacing components in the server.

Removing and replacing consumable and structural parts

Replacement of consumable and structural parts is your responsibility. If Lenovo installs a consumable and
structural part at your request, you will be charged for the installation.
The illustrations in this document might differ slightly from your hardware.

Removing the cover

Use this information to remove the cover.
To remove the server cover, complete the following steps:
Step 1. Read the safety information that begins on "Safety" on page v and "Installation guidelines" on
page 116.
Step 2. Turn off the server and peripheral devices and disconnect the power cords and all external cables,
if necessary.
.
Chapter 5 Removing and replacing components
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