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TROUBLESHOOTING
ERROR MESSAGES
Table 3.1 Error Messages (Continued)
Message
Tube ID does not match barcode. MCL
will be stopped.
U
Unable to access file.
Unable to access file [file name]
Unable to access file [protocol name]
Unable to activate mouse
Unable to allocate memory
Unable to allocate protocol memory
Unable to assign histogram memory
Unable to autogate
Unable to change histogram display
3-30
Cause
While running a Worklist using the
MCL the tube ID assigned to the
current protocol did not match the
barcode attached to the tube being
processed.
SYSTEM II Software was unable to
access a file.
Error reading current panel file.
Program cannot load the named
protocol file, or the named file is
invalid.
Mouse graphics driver not activated -
missing mouse driver or mouse.
This message appears when a report is
requested or switching to the
Histogram Data screen, but there is
insufficient memory to perform the
operation.
This message occurs during
Multigraph initialization and there is
insufficient memory for Multigraph to
operate correctly.
This message occurs during
Multigraph initialization and there is an
internal error initializing the memory
used for histograms.
Not enough data points inside the gate.
Unable to identify a distinct population.
An internal error has occurred in the
Multigraph histogram display.
Action
Inspect the MCL and make sure that
each tube barcode matches its
corresponding tube ID in the Worklist.
Specify the correct directories on the
Utilities Configuration screen.
OR
From File menu, select Rebuild.
Exit SYSTEM II Software then restart
program. If error persists, reboot
Workstation.
Specify the correct directories on the
Utilities Configuration screen.
OR
From File menu, select Rebuild.
®
Check MS-DOS
system configuration
to set mouse driver and test mouse
before running program.
Exit SYSTEM II Software and restart it.
Enter the Multigraph application and
retry the operation. If this still does
not work, call your Coulter
Representative.
Exit SYSTEM II Software and restart it.
Enter the Multigraph application. If this
still does not work, call your Coulter
Representative.
Exit SYSTEM II Software and restart it.
Enter the Multigraph application. If this
still does not work, call your Coulter
Representative.
Run the sample again.
OR
Redraw the region.
Exit SYSTEM II Software and restart it.
Enter the Multigraph application. If this
still does not work, call your Coulter
Representative.
PN 4237296CA
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