Gp 2 Fault Codes And History Files - Xerox phaser 3635 Service Manual

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GP 2 Fault Codes and History Files

Purpose
To explain the chain code structure and describe fault history contents.
Description
To access some history files from the UI, refer to GP 3 machine Status.
To view all the machine fault history, clear the last 40 faults, or reset each of the fault
counters, refer to Diagnostics Fault History.
For information on fault codes, refer to Function and Fault Codes.
Procedure
1.
Enter diagnostics, GP 1.
2.
Select the Fault History tab.
3.
Select Fault Log or Fault Counters button as appropriate and follow the on screen
instructions.
Function and Fault Codes
Refer to Table 1 Function and fault code prefixes. Also known as the chain code.
NOTE: Where possible, the component related fault codes are the same as the component
control codes.
Table 1 Function and fault code prefixes
Chain Code
Function
01
Electrical
02
USB
03
Run control
04
Drives and fans
05
DADF
06
LSU (ROS)
07
Paper tray
08
Paper feed
09
Xerography
10
Fusing
14
Scanner
15
Scan to Email
17
Network
20
Fax
Machine Status Button Fault History
The most recent fault and status codes can be displayed on the UI. Press the Machine Status
key, refer to GP 3. Touch the 'Error Messages' tab on the UI, then select, as appropriate:
All Faults.
Active Messages - status codes and a status message.
Event Log.
General Procedures and Information
GP 2
Diagnostics Fault History
Description
The diagnostics Fault History window contains two options:
1.
Fault Log - Displays the faults in time or code order. Displays a selected fault in detail.
Permits deletion of the entire history file.
2.
Fault Counters - Displays the title buttons for the faults separated into chains. Selection of
a chain will display the fault detail.
NOTE: Categories that do not exist on the machine will not be displayed.
6-6
Draft 4
Phaser 3635MFP

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