Vislink Strata RX Technical Reference Manual page 170

Problem Possible Cause
Digital Audio Problems
No audio produced Audio Output Type
even though LQ is not set correctly.
high and BER is low.
No audio when RX System does not
using Linear Audio support Linear Audio
or DVB-S. or DVB-S.
Analog Audio Problems
No audio produced Subcarrier
even though RCL is frequencies not set
high. correctly.
Strata RX Technical Reference Manual
Suggested
Action
Check settings for
Audio Output Type
on the MPEG Page.
Setting must match
BOTH incoming
signal AND the
Audio A/Audio B
wiring installed at
the Audio
Connector.
Use supported audio
format.
Check subcarrier
frequencies on both
the transmitter and
the RX.
Use Monitor Radio
to view the alarm
status and identify
which subcarriers
not being received.
Configurator Reference
Problem Possible Cause
PC/Software Problems
Configurator won't Previous version of
install on PC. RX Configurator
already installed.
PC does not meet
System
Requirements.
CD damaged.
Problem with PC or
its disk drive.
Configurator Incompatible
crashes when try to Decimal Separator
run. configuration.
AND / OR
Program files
damaged.
Get "Runtime Error"
message.
Problem with PC or
its disk drive.
Suggested
Action
Uninstall previous
version using the
"Add/Remove
Programs" function
in Windows Control
Panel.
See Section C.8 on
page C-22.
Contact MRC.
Contact your PC
service provider.
See "Decimal
Separator
Compatibility" on
page C-21.
Use the "Add/
Remove Programs"
function in Windows
Control Panel to
uninstall the
Configurator, then
reinstall it.
Contact your PC
service provider.
C-20