AT&T TL96456 Complete User's Manual page 155

Appendix
Troubleshooting
I cannot press any dialing keys (0-9, TONE , QUIET #) when I am on a cell
call using the remote voice control feature.
• When you press the dialing keys on the handset or telephone base during a
cell call using the remote voice control feature, the telephone system may
have no response and the call may be ended. Please use the cell lines of
your telephone system for calls that require using the dialing keys during the
call (see Make, answer or end a cell call on page 52).
The display shows No home line. I cannot get a dial tone.
• First try all the suggestions mentioned above.
• If the previous suggestions do not work, disconnect the telephone line
cord from your telephone and connect the telephone line cord to another
telephone.
• If there is no dial tone on that other telephone either, your telephone line
cord may be defective. Install a new telephone line cord.
• If changing the telephone line cord does not help, the wall jack (or the
wiring to this wall jack) may be defective. Try using a different wall jack
in your home to connect your TL96276/TL96456 telephone, or contact
your telephone service provider (charges may apply).
I cannot dial out.
• Try all the suggestions in The display shows No home line. I cannot get a
dial tone on page 148 .
• Make sure you have a dial tone before dialing. The handset may take a
second or two to find the telephone base and produce a dial tone. This is
normal. Wait an extra second before dialing.
• Eliminate any background noise. Noise from a television, radio or other
appliances may cause the phone to not dial out properly. If you cannot
eliminate the background noise, first try muting the handset before dialing,
or dialing from another room in your home with less background noise.
• Disconnect the telephone base from the telephone wall jack and plug in a
working telephone. If the other phones in your home are having the same
problem, the problem is in your wiring or telephone service. Contact your
telephone service provider (charges may apply).
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