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AT&T TL92270 User Manual

Dect 6.0 cordless telephone/answering system with bluetooth wireless technology
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User's manual
TL92220/TL92270/TL92320/
TL92370/TL92420/TL92470
DECT 6.0 cordless telephone/
answering system with
BLUETOOTH® wireless technology

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Summary of Contents for AT&T TL92270

  • Page 1 User’s manual TL92220/TL92270/TL92320/ TL92370/TL92420/TL92470 DECT 6.0 cordless telephone/ answering system with BLUETOOTH® wireless technology...
  • Page 2 Congratulations on purchasing your new AT&T product. Before using this AT&T product, please read the Important safety information on pages 93-94 of this user’s manual. Please thoroughly read the user’s manual for all the feature operations and troubleshooting information you need to install and operate your new AT&T www.telephones.att.com product.

  • Page 3: Parts Checklist

    Parts checklist Your telephone package contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary. User’s manual Quick start guide TL92220/TL92270/TL92320/ TL92220/TL92270/TL92320/ TL92370/TL92420/TL92470 TL92370/TL92420/TL92470 DECT 6.0 cordless telephone/ DECT 6.0 cordless telephone/ answering system with answering system with BLUETOOTH®wireless technology...

  • Page 4: Table Of Contents

    User’s manual TL92220/TL92270/TL92320/ TL92370/TL92420/TL92470 DECT 6.0 cordless telephone/ answering system with BLUETOOTH® wireless technology Table of contents Getting started Interruption to directory download ..........26 Quick reference guide - telephone View the directory download base ..............1 information ..........26 Quick reference guide - handset ..2 Installation .............
  • Page 5 Table of contents Make, answer or end a cell Dial a directory entry ......58 call ............41 Edit a directory entry ......58 Call waiting on the cell line ..41 Edit the type of a directory Answer a cell call while on a entry ............59 home call ..........42 Delete a directory entry ....59...
  • Page 6 Table of contents Message window displays ....70 Remote access ...........71 To remotely access the answering system .......71 Remote commands ......71 Appendix Handset screen icons ......72 Alert tones and lights ......73 Handset alert tones ......73 Telephone base alert tones ...73 Handset indicator lights ....73 Telephone base indicator lights ............73 Screen messages ........74...

  • Page 7: Getting Started

    Getting started Quick reference guide - telephone base /PLAY/STOP Press to play messages (page 68). /REPEAT Press to stop message Press to repeat a playback (page 68). message or press twice to play the previous VOLUME message (page 68). Press to adjust the volume during playback (page 68).

  • Page 8: Quick Reference Guide - Handset

    Getting started Quick reference guide - handset CHARGE light (blue ring around MENU/SELECT) On when the handset is charging in the telephone base or charger. CID /-VOLUME Press to scroll down while in menus. Press to decrease the volume level during a call (page 44).
  • Page 9 Getting started Quick reference guide - handset DIR/VOLUME+ Press to scroll up while in menus. Press to increase the volume level during a call (page 44). Press to show directory entries when the telephone is not in use (page 57). While entering names or numbers in the directory, press to move the cursor to the right (page 54).

  • Page 10: Main Menu

    Getting started Quick reference guide - handset During an outside call, intercom call, message or announcement playback, press to change the quality of the audio to best suit your hearing (page 45). Feature menu Play messages (page 68) Answering sys (page 66) Directory (page 57) Call log (page 60) Intercom (page 50)

  • Page 11: Installation

    Getting started Installation You must install and charge See pages 8-9 for easy the handset battery before instructions. using the cordless handset. Install the telephone base close to a telephone jack and a power outlet not controlled by a wall switch. The telephone base can be placed on a flat surface or vertically mounted on the wall (page 10).

  • Page 12: Telephone Base Installation

    Getting started Telephone base installation If you subscribe to high-speed Internet service (digital subscriber line - DSL) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL interference.

  • Page 13: Charger Installation

    Getting started Charger installation Plug the power adapter into an electrical outlet not controlled by a wall switch. IMPORTANT INFORMATION: Use only the power adapter(s) provided with this product. To obtain a replacement, visit our www.telephones.att.com 1 (800) 222-3111 website at or call .

  • Page 14: Battery Installation And Charging

    Getting started Battery installation and charging Install the battery as shown below. Step 1 Step 2 Plug the battery connector securely Align the cover flat against the into the socket inside the handset battery compartment, then slide it battery compartment, matching the upwards until it clicks into place.

  • Page 15: Battery Charging

    Getting started Battery charging Once you have installed the battery, the screen indicates the battery status (see table below). If necessary, place the handset in the telephone base or charger to charge the battery. For best performance, keep the handset in the telephone base or charger when not in use.

  • Page 16: Installation Options

    Getting started Installation options Your telephone base is ready for tabletop use. If you want to mount your telephone on a wall, use the provided wall mount bracket to attach to a standard dual-stud telephone wall mounting plate. If you do not have this mounting plate, you can purchase one from many hardware or consumer electronics retailers.

  • Page 17: Wall Mount To Tabletop Installation

    Getting started Installation options Wall mount to tabletop installation To change the telephone base from the wall mount position to tabletop position, follow the steps below. If the telephone line cord and power adapter cord are bundled, untie them first. Remove the wall mount bracket from the wall. Unplug the telephone line cord (or DSL filter) from the wall.

  • Page 18: Bluetooth

    Bluetooth Introducing Bluetooth TL92220/TL92270/TL92320/TL92370/TL92420/TL92470 Your new AT&T telephone system with Bluetooth wireless technology has the following features: • Pair up to four Bluetooth enabled devices (cell phones or headsets) with the telephone base. • Connect a maximum of two cell phones to make and receive cell calls. Only one cell phone can be active on a call at a time.

  • Page 19: Glossary Of Terms

    Bluetooth Glossary of terms Below are some terms used in this user’s manual to help you become familiar with using your Bluetooth devices and your new AT&T telephone system. Active devices - Bluetooth enabled devices, paired and connected to the telephone base.

  • Page 20: Bluetooth Setup

    Bluetooth Bluetooth setup To use a Bluetooth enabled cellular phone with your telephone, you must first pair and connect your Bluetooth cellular phone with the telephone base. TL92220/TL92270/TL92320/TL92370/TL92420/TL92470 handsets can be used to make or answer calls on the cell phone line. Bluetooth wireless technology operates within a short range (up to 30 feet).

  • Page 21: Auto Connection

    Bluetooth Bluetooth setup Enter the PIN of the telephone base (the default PIN is 0000) into your cell phone to continue the pairing Base name: process. AT&T DECT 6.0 CODE:0000 When a device is successfully connected, the handset displays Paired with cellular and then Cellular setup completed Device connected.

  • Page 22: Pair A Headset

    Bluetooth Bluetooth setup Pair a headset Before you begin, make sure that your Bluetooth enabled headset is not connected to any other Bluetooth device. Refer to your headset user's manual to learn how to search for or add new Bluetooth devices. To pair and connect a headset: Answering sys Press MENU/...

  • Page 23: Auto Connection

    Bluetooth Bluetooth setup When the handset displays Headset A paired to base. Connect now? Press SELECT, then press /SELECT MENU Headset A paired to base. on the handset. Connect now? • When you already have two devices on the active Press SELECT devices list, the handset shows Maximum of 2...

  • Page 24: Paired Devices

    Bluetooth Bluetooth setup Paired devices All paired devices are stored on the Paired devices list. Up to four devices (cell phones and headsets) can be paired with the telephone base. To use a paired device, it must be connected and on the active devices list (page 20).

  • Page 25: Remove A Paired Device

    Bluetooth Bluetooth setup Remove a paired device If you want to add another Bluetooth device and you already have the maximum of four devices on the paired devices list, you must first delete a device from the paired devices list. To remove a paired device: Answering sys Press MENU/...

  • Page 26: Active Devices

    Bluetooth Bluetooth setup Active devices Only devices on the active devices list can establish a Bluetooth connection with the telephone base. Although two paired devices can be connected to the telephone base, only one Bluetooth cell phone or a headset can be on a call at a time.

  • Page 27: Replace An Active Device

    Bluetooth Bluetooth setup Replace an active device You can replace an active device with a device on the paired devices list even if you already have two devices on the active devices list. To replace an active device: BLUETOOTH Press MENU/ on the handset when it is not SELECT Add cel lular...

  • Page 28: Add An Active Device

    Bluetooth Bluetooth setup Add an active device You can have a maximum of two devices on the active devices list. To add an active device: Press MENU/ on the handset in idle mode to enter Answering sys SELECT Directory the main menu. Cal l log Intercom DIR to highlight Bluetooth, then press...

  • Page 29: Remove An Active Device

    Bluetooth Bluetooth setup Remove an active device You can remove an active device from the active devices list. Answering sys Directory To remove an active device: Cal l log Intercom Press MENU/ on the handset when it is not SELECT Bluetooth in use.

  • Page 30: Download Directory

    Bluetooth Bluetooth setup Download directory You can download up to four cell phone directories (phonebooks) to your TL92220/TL92270/TL92320/TL92370/TL92420/TL92470 telephone system via Bluetooth wireless technology. Each downloaded directory can store up to 1,500 entries with up to 30 digits for each phone number and 15 characters for each name.
  • Page 31 Bluetooth Bluetooth setup • If you already have four downloaded directories, the handset displays Memory is full. Replace current directory? Press SELECT when you /SELECT and try to download another cell phone directory. Press MENU the system prompts you to replace an existing directory. Press DIR to highlight one of the following options:...

  • Page 32: Interruption To Directory Download

    Bluetooth Bluetooth setup Interruption to directory download If you are downloading a directory from a cell phone and the cell phone receives a call, the download process stops and all handsets display Download dir aborted. When you try to view the downloaded directory, the handset displays Last download aborted: MM/DD/YY Press SELECT.

  • Page 33: Handset Settings

    Handset settings Telephone settings Ringer volume You can select the ringer volume for the incoming home and cell calls. To adjust the handset ringer volume: Press MENU/ on the handset in idle mode to enter RINGERS SELECT Ringer volume the main menu. Ringer tone Press or DIR to highlight Ringers, then press...

  • Page 34: Lcd Language

    Handset settings Telephone settings LCD language You can select English, Français or Español to be used in all screen displays. SETTINGS To select a language: LCD language Clr voicemail Press MENU/ in idle mode to enter the main menu. SELECT Key tone Set date/time Press...

  • Page 35: Key Tone

    Handset settings Telephone settings Key tone The handset is set to beep with each key press. If you turn off the key tone, there are no beeps when you press keys. To change the setting: SETTINGS Press MENU/ on the handset in idle mode to enter SELECT LCD language Clr voicemail...

  • Page 36: Set Date/Time

    Handset settings Telephone settings Set date/time The answering system announces the day and time of each message prior to playing it. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. Before using the answering system, set the date and time as follows.

  • Page 37: Use Caller Id To Automatically Set Date And Time

    Handset settings Telephone settings Use caller ID to automatically set date and time You can choose to have the date and time automatically set by incoming caller ID. SETTINGS LCD language Press MENU/ on the handset in idle mode to enter SELECT Clr voicemail the main menu.

  • Page 38: Home Area Code

    Handset settings Telephone settings Home area code If you dial seven digits to make a local call (area code not required), enter your area code into the telephone as the home area code. When you receive a call from within your home area code, the caller ID history only displays the seven digits of the telephone number.

  • Page 39: Cell Area Code

    Handset settings Telephone settings Cell area code If you have downloaded a directory from your cell phone, you may need to set the cell area code in order to dial a number from the downloaded directory correctly. Most cell phone entries are stored in a 10-digit format. If all of your cell phone entries are stored this way, you do not need to program your cell area code.

  • Page 40: Answering System Settings

    Handset settings Answering system settings Announcement An announcement is the greeting callers hear when calls are answered by the answering system. The telephone is preset with a greeting that answers calls with “Hello, please leave a message after the tone.” You can use this preset announcement, or replace it with your own.

  • Page 41: Answer On/Off

    Handset settings Answering system settings Answer ON/OFF If you turn the answering system on, it answers calls and records messages only on the home line. If your paired cell phone has voicemail, callers can leave messages with that voicemail service. When the answering system is turned on, the /ANSWER ON light on the telephone base is on and the handsets display ANS ON.

  • Page 42: Delete Your Announcement

    Handset settings Answering system settings Delete your announcement Press MENU on the handset in idle mode to enter /SELECT the main menu. ANSWERING SYS or DIR to scroll to Answering sys, then Announcement Press Delete al l old press /SELECT. MENU Record memo Answer ON/OFF...

  • Page 43: Call Screening

    Handset settings Answering system settings In the answering system setup menu, you can change the settings for call screening, number of rings, remote access code and message alert tone. Call screening The call screening feature lets you listen at the telephone base to a caller leaving a message.

  • Page 44: Remote Access Code

    Handset settings Answering system settings Remote access code A two-digit security code is required to access the answering system remotely from any touch-tone telephone. The preset code is 19. You can change the code to any number from 00 to 99. To change the remote code: Press MENU/ on the handset in idle mode to enter...

  • Page 45: Telephone Operation

    Telephone operation Making, answering and ending a call Using a handset for home calls To make a home call: • Press HOME/ /SPEAKER, then enter the FLASH telephone number. To predial a home call: HOME/ • Enter the telephone number, then press FLASH /SPEAKER.

  • Page 46: Using A Bluetooth Headset For Home Calls

    Telephone operation Making, answering and ending a call Using a Bluetooth headset for home calls You can use a Bluetooth headset on home calls. However, you need to keep the device within 15 feet of the telephone base for optimal performance. Please see the user’s manual of your Bluetooth headset for more information.

  • Page 47: Call Waiting On The Home Line

    Telephone operation Making, answering and ending a call Call waiting on the home line If you subscribe to call waiting service with your telephone service provider, you hear a beep if someone calls while you are already on a call. •...

  • Page 48: Answer A Cell Call While On A Home Call

    Telephone operation Making, answering and ending a call Answer a cell call while on a home call If you are on a home call and you receive an incoming cell call, you hear a 1 or 2 displays on the handset you are using. The telephone beep and base and all other handsets ring.

  • Page 49: Conference Calls

    Telephone operation Conference calls Conference home and cell calls When you have calls established on the home and cell lines, you can create a 3-way conference. To conference both home and cell calls: Press MENU/ SELECT or DIR to highlight Conf. with home/Conf. with cell Press (whichever is applicable).

  • Page 50: Handset Speakerphone

    Telephone operation Options while on calls Handset speakerphone During a call, press /SPEAKER to switch between speakerphone and normal handset use. Volume control While on a call, press VOLUME+ to increase or press -VOLUME to decrease the listening volume. If this is a cell call and the volume is too loud or quiet, try changing the volume on your cell phone.

  • Page 51: Temporary Tone Dialing

    Telephone operation Options while on calls Temporary tone dialing If you have pulse (rotary) service only, you can switch from pulse to touch- tone dialing temporarily during a call. This is useful if you need to send touch-tone signals to access your telephone banking or long distance services.

  • Page 52: Chain Dialing

    Telephone operation Options while on calls Chain dialing Use this feature to initiate a dialing sequence from numbers stored in the directory, call log or redial list while you are on a call. Chain dialing can be useful if you wish to access other numbers (such as bank account numbers or access codes) from the directory, call log or redial list.

  • Page 53: Redial

    Telephone operation Redial Each handset stores the last 20 dialed numbers (up to 30 digits each) in the redial list. The redial entries are not shared by all the system handsets. Review the redial list Press REDIAL/ in idle mode. PAUSE Press CID , DIR or REDIAL/ to browse the list.

  • Page 54: Save A Redial Entry To The Directory

    Telephone operation Redial Save a redial entry to the directory Press REDIAL/ in idle mode. PAUSE Press CID , DIR or REDIAL/ to browse until the desired number PAUSE displays. /SELECT twice. Press MENU The handset displays ENTER NUMBER. Use the dialing keys to edit the number, if necessary.

  • Page 55: Multiple Handset Use

    Multiple handset use Handset locator This feature helps you find a misplaced handset. To start paging: /HANDSET LOCATOR on the Press telephone base when it is not in use. All idle handsets ring and display ** Paging ** . To end paging: Press /HANDSET LOCATOR on the telephone base.

  • Page 56: Intercom

    Multiple handset use Intercom Use the intercom feature for conversations between two system handsets. You can buy additional expansion handsets (TL90070) for this telephone system. You can register up to 12 handsets to the telephone base. To initiate an intercom call Press MENU/ on the handset in idle mode.

  • Page 57: Answer An Incoming Call During An Intercom Call

    Multiple handset use Intercom Answer an incoming call during an intercom call When you receive an incoming home call during an intercom call, there is an alert tone, Incoming call appears on screens and HOME/ flashes. The FLASH telephone base and all other handsets ring. •...

  • Page 58: Call Transfer Using Intercom

    Multiple handset use Call transfer using intercom Use the intercom feature to transfer an outside call to another system handset. When on an outside call, press MENU/ SELECT Use headset Press CID or DIR to highlight Intercom, then press Intercom Directory /SELECT.

  • Page 59: Directory

    Directory About the directory The home directory stores up to 200 entries with up to 30 digits for each phone number and 15 characters for each name. Each of the downloaded directories stores up to 1,500 entries with up to 30 digits for each phone number and 15 characters for each name.

  • Page 60: Create And Review Entries

    Directory Create and review entries Create a new entry in the home directory Press MENU/ on the handset in idle mode to enter the main menu. SELECT Press CID or DIR to highlight Directory, then press /SELECT. MENU Press /SELECT to select Home. MENU Press CID or DIR to highlight Add contact, then press /SELECT.
  • Page 61 Directory Create and review entries Characters by number of key presses Number & Space NOTE: When entering a name in the directory, the first letter of each word is automatically capitalized.

  • Page 62: To Add A Predialed Telephone Number To The Directory

    Directory Create and review entries To add a predialed telephone number to the directory You can save a predialed telephone number to the directory. Enter the telephone number in idle mode (see step 5 in Create a new entry in the home directory on page 54). 888-883-2445 Press MENU/ to edit the number (see step 3 in...

  • Page 63: Review The Directory

    Directory Create and review entries Review the directory Entries are sorted alphabetically. Press DIR in idle mode. Press CID or DIR to choose a directory, then press /SELECT. (If MENU you only have one directory with entries, this step is not necessary.) Press CID or DIR to browse.

  • Page 64: Dial, Edit Or Delete A Directory

    Directory Dial, edit or delete a directory Dial a directory entry You can dial a directory entry on either a home or cell line. To dial a directory entry: Search for the desired entry in the directory (see Review the directory or 3-character alphabetical search on page 57).

  • Page 65: Edit The Type Of A Directory Entry

    Directory Dial, edit or delete a directory Edit the type of a directory entry If you only want to edit the type of a directory entry: Search for the desired entry in the directory (see Review the directory or 3-character alphabetical search on page 57). When the desired entry appears, enter the corresponding shortcut keys shown in the below table.

  • Page 66: Caller Id

    Caller ID About caller ID This product supports caller ID services provided by most telephone service providers. Caller ID allows you to see the name, number, date and time of calls. The available caller ID information will appear after the first or second ring.

  • Page 67: Caller Id Operation

    Caller ID Caller ID operation How the caller ID history (call log) works The telephone stores caller ID information about the last 50 incoming calls in the telephone base. Entries are stored in reverse chronological order. The phone deletes the oldest entry when the log is full to make room for new calls.

  • Page 68: Memory Match

    Caller ID Caller ID operation Memory match If the incoming telephone number matches the last seven digits of a telephone number in your directory, the name that appears on the screen matches the corresponding name in your directory. Chris 888-722-7702 For example, if Christine Smith calls, her name appears as Chris if this is how you enter it into your directory.

  • Page 69: View Dialing Options

    Caller ID Caller ID operation View dialing options Although the call log entries may contain 10 digits (the area code plus the seven-digit number), in some areas, you may need to dial only the seven digits, or 1 plus the seven digits, or 1 plus the area code plus the seven digits.

  • Page 70: Dial A Call Log Entry

    Caller ID Caller ID operation Dial a call log entry Search for the desired entry in the call log (see To review the call log on page 62). When the desired entry is displayed and is in the correct format for dialing, press HOME/ /SPEAKER to use the home line, or...

  • Page 71: To Delete A Single Entry

    Caller ID Caller ID operation To delete a single entry Select a desired entry in the call log (see To review the call log on page 62). /DELETE. The screen When the desired entry is displayed, press MUTE shows the previous call log entry. To delete all entries Press MENU/ on the handset in idle mode to enter...

  • Page 72: Answering System

    Answering system About the answering system Answering system and voicemail Your telephone has separate indicators for two different types of voice messages: those recorded on its built-in answering system and those recorded in your service provider’s voicemail (fees may apply). Your telephone’s built-in answering system messages and voicemail messages are separate.

  • Page 73: Message Capacity

    Answering system About the answering system Message capacity The answering system can record and store up to 99 messages. Each message can be up to four minutes in length. The total storage capacity for the announcement, messages and memos is approximately 14 minutes. The actual recording time depends on individual message characteristics.

  • Page 74: Message Playback

    Answering system Message playback If you have new messages, the telephone plays only the new messages (oldest first). If there are no new messages, the telephone plays all messages (oldest first). When playback begins, the handset screen displays PLAYING MESSAGES and you hear the total number of messages followed by the day and time of the message.

  • Page 75: Delete All Old Messages

    Answering system Message playback Delete all old messages Using the telephone base: Press X/DELETE when the phone is not in use. The telephone announces, “To delete all old messages, press DELETE again.” Press X DELETE again. All previously heard messages are erased and the telephone announces, “All old messages deleted.”...

  • Page 76: Base Message Counter Displays

    Answering system Base message counter displays Message window displays No messages. You need to set the clock (page 30). 0 (flashing) Displays for two seconds while adjusting the telephone base ringer volume. Displays for two seconds while adjusting the telephone base speaker volume. Total number of old messages and memos, or 1-99 message number currently playing during old message...

  • Page 77: Remote Access

    Answering system Remote access You can access the answering system remotely by dialing your home telephone number from any touch-tone telephone. To remotely access the answering system Dial your telephone number from any touch-tone telephone. When the system plays your announcement, enter the two-digit remote access code (19 is the preset code, see page 38 to change it).

  • Page 78: Appendix

    Appendix Handset screen icons HOME line - On steadily when the home line is in use or there is an incoming home call. CELL line- On steadily when the cell line is in use or there is an incoming cell call. Bluetooth connected device(s) - There CHRISTINE SMITH are Bluetooth connected devices on the...

  • Page 79: Alert Tones And Lights

    Appendix Alert tones and lights Handset alert tones Two short beeps You are pressing CID DIR when the volume is already at its highest or lowest setting. -OR- You have reached the end of the caller ID history. Three short beeps Out of range while the handset is on a call.

  • Page 80: Screen Messages

    Appendix Screen messages Display screen messages The telephone number you have entered is already Already saved stored in the directory. You are trying to make a cell call or access the Bluetooth Bluetooth system busy menu when the Bluetooth link is already being used. There are no entries in the caller ID history.

  • Page 81: Incoming Call

    Appendix Screen messages A system handset or another telephone on the same Home line in use home line is in use. There is a call coming in. Incoming call The handset is on an intercom call. Intercom The intercom call has just ended. Intercom ended You have started the intercom process, and need to enter INTERCOM TO:...

  • Page 82: Out Of Range

    Appendix Screen messages The handset has lost communication with the telephone Out of range base. No power at There is no power connected to the telephone base. base The telephone base is paging all handsets. ** Paging ** The battery is very low. The handset should be placed in Place the telephone base or charger.

  • Page 83: Expand Your Telephone System

    Appendix Expand your telephone system The handsets provided with your telephone system are already registered. Additional handsets registered to the telephone system are assigned in sequential order. For instance, if you already have HANDSET 1 and HANDSET 2, the new registered handset is assigned HANDSET 3. This telephone system accommodates up to 12 handsets.

  • Page 84: Replace A Handset

    Appendix Replace a handset If you want to replace a handset or reassign the designated handset number of a registered handset, you must deregister all the handsets and then individually register each handset. To make deregistration easier, read all of the instructions on this page before you begin.

  • Page 85: Troubleshooting

    Appendix Troubleshooting If you have difficulty with your telephone, please try the suggestions below. For Customer Service, or to purchase accessories or replacement parts, visit www.telephones.att.com 1 (800) 222-3111 our website at , or call 1 (866) 288-4268 In Canada, dial .
  • Page 86 Appendix Troubleshooting TL92220/TL92270/TL92320/ • Manually connect your cell phone to the TL92370/TL92420/TL92470. Refer to the user’s manual of your cell phone for more information. I cannot connect my headset with the telephone base. • Make sure that your Bluetooth headset is not connected to any other Bluetooth device.
  • Page 87 Appendix Troubleshooting The PIN on the telephone base does not work. • The default PIN is 0000. • If you have changed the PIN, it will appear on the handset in the pairing process. I cannot hear any audio on my telephone system when on a cell call. •...
  • Page 88 Appendix Troubleshooting The listening volume of my cell call is too loud or quiet. • During a cell call, if the listening volume is too loud or quiet, try changing the volume on your cell phone. On some cell phones, changing the volume on the cell phone effects your cell call volume on the TL92220/ TL92270/TL92320/TL92370/TL92420/TL92470...
  • Page 89 Appendix Troubleshooting I cannot dial out. • First try all the suggestions in I cannot get a dial tone on the previous page. • Make sure you have a dial tone before dialing. The cordless handset may take a second or two to find the telephone base and produce a dial tone. This is normal.
  • Page 90 Appendix Troubleshooting Out of range OR No power at base appears on my cordless handset. • Ensure that the telephone base is powered up. • Place the cordless handset in the telephone base for one minute to allow the cordless handset and base to synchronize. •...
  • Page 91 Appendix Troubleshooting • If your phone is plugged in with a modem or a surge protector, plug the phone (or modem/surge protector) into a different location. If this doesn’t solve the problem, relocate your phone or modem farther apart from one another, or use a different surge protector.
  • Page 92 Appendix Troubleshooting My cordless handset does not ring when I receive a call. • Make sure that the ringer is not turned off. Refer to Ringer volume on page 27 in this user’s manual. • Make sure the telephone line cord is plugged securely into the telephone base and the telephone jack.
  • Page 93 Appendix Troubleshooting My calls cut in and out while I’m using my cordless handset. • Other electronic products can cause interference with your cordless phone. Try installing your phone as far away as possible from electronic devices such as wireless routers, or other cordless telephones. •...
  • Page 94 Appendix Troubleshooting My caller ID isn’t working. • Caller ID is a subscription service. You must subscribe to this service from your telephone service provider for this feature to work on your phone. • The caller must be calling from an area that supports caller ID. •...
  • Page 95 Appendix Troubleshooting I am having difficulty hearing messages. • Press VOLUME to increase speaker volume on the telephone base. • Press VOLUME to increase the listening volume on a handset. System does not answer after correct number of rings. • Make sure the answering system is on.
  • Page 96 Appendix Troubleshooting The answering system does not record messages. • Make sure the answering system is on (page 35). • Make sure the memory of the answering system is not full. When the answering machine memory is full, it does not record new messages until some old messages are deleted.
  • Page 97 Appendix Troubleshooting Common cure for electronic equipment: If the telephone is not responding normally, try resetting the telephone. Do the following in the order listed: Disconnect the power to the telephone base. Disconnect the cordless handset battery, and spare battery, if applicable. Wait a few minutes.

  • Page 98: Maintenance

    Appendix Maintenance Taking care of your telephone • Your cordless telephone contains sophisticated electronic parts, so it must be treated with care. • Avoid rough treatment. • Place the handset down gently. • Save the original packing materials to protect your telephone if you ever need to ship it.

  • Page 99: Important Safety Information

    Appendix Important safety information This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information •...

  • Page 100: Precautions For Users Of Implanted Cardiac Pacemakers

    Appendix Important safety information • Potential TV interference: Some cordless telephones operate at frequencies that may cause interference to TVs and VCRs. To minimize or prevent such interference, do not place the telephone base of the cordless telephone near or on top of a TV or VCR. If interference is experienced, moving the cordless telephone farther away from the TV or VCR will often reduce or eliminate the interference.

  • Page 101: Fcc Part 68 And Acta

    Appendix FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX.

  • Page 102: Fcc Part 15

    Appendix FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation.

  • Page 103: Limited Warranty

    Appendix Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to: In the United States of America, call 1 (800) 222-3111 www.telephones.att.com or visit ;...
  • Page 104 Appendix Limited warranty How do you get warranty service? To obtain warranty service in the United States of America, visit www.telephones.att.com 1 (800) 222-3111 or call ; in Canada, please 1 (866) 288-4268 dial . NOTE: Before calling for service, please review the user’s manual.

  • Page 105: Technical Specifications

    Appendix Technical specifications RF frequency band 1921.536MHz — 1928.448MHz Channels Operating temperature 32°F — 122°F 0°C — 50°C Telephone base voltage 96 — 129 Vrms (AC voltage, 60Hz) Telephone base voltage 6VDC @400mA (AC adapter output) Handset voltage 2.4 — 3.2 VDC Charger voltage 6VAC @300mA (AC adapter output)

  • Page 106: Index

    Index Clear voicemail indication, 28 Clock, 8, 30 Active devices, 20 Conference home and cell calls, 43 Add a cell phone, 14 Connect an active device, 20 Add a handset, 77 Create a new directory entry, 54 Add a headset, 16 Add an active device, 22 Alert tones, 73 Date, 8, 30...
  • Page 107 Index Home area code, 32 Paired devices, 18 Home directory, 53 Phonebook (directory), 53 Play announcement, 34 Play memos, 69 Icons, 72 Predialing, 39 Important safety information, 93 Indicators, 73 Installation, 5 Quick reference guide, 1 Intercom, 50 Interruption to directory Record announcement, 34 download, 26 Redial list, 47...
  • Page 108 Index Telephone base installation, 6 Telephone base lights, 73 Telephone base ringer volume, 67 Telephone operating range, 99 Telephone operation, 39 Telephone settings, 27 Temporary tone dialing, 45 Time, 8, 30 Toll saver, 37 Troubleshooting, 79 Turn on or off the answering system, 35 Use a Bluetooth headset, 40 Using the home and cell lines...

  • Page 109: Remote Access Wallet Card

    Remote access wallet card The wallet card below lists the commands needed to control your answering system from any touch-tone telephone. Cut along dotted line. Call your telephone number, then enter your two-digit remote access code (preset to 19). Action Remote command Play all messages .....1 Play new messages ....2...
  • Page 110 www.telephones.att.com The Bluetooth® word mark and logos are owned by Bluetooth SIG, Inc. and any use of such marks by Advanced American Telephones and its parent, VTech Holdings Limited, is under license. VTech Holdings Limited is a member of Bluetooth SIG, Inc. Other trademarks and trade names are those of their respective owners. ©...

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