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AT&T TL96273 User Manual

Dect 6.0 cordless telephone/ answering system with bluetooth wireless technology
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Download this manual See also: Complete User's Manual
User's manual
TL96273/TL96373/TL96473/
TL96323
DECT 6.0 cordless telephone/
answering system with
BLUETOOTH® wireless technology

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Summary of Contents for AT&T TL96273

  • Page 1 User’s manual TL96273/TL96373/TL96473/ TL96323 DECT 6.0 cordless telephone/ answering system with BLUETOOTH® wireless technology...
  • Page 2 This telephone system is compatible with certain AT&T DECT 6.0 cordless www.telephones.att.com/headsets headsets. Visit for a list of compatible cordless headsets. Model number: TL96273 (two handsets) TL96373 (three handsets) TL96473 (four handsets) TL96323 (three handsets) Type: DECT 6.0 cordless telephone/answering system...
  • Page 3 . In 1 (866) 288-4268 Canada, dial User’s manual Quick start guide Cordless handsets (2 for TL96273) (3 for TL96373) (4 for TL96473) (3 for TL96323) Telephone line cord Power adapter for Telephone base telephone base...

  • Page 4: Table Of Contents

    User’s manual TL96273/TL96373/TL96473/ TL96323 DECT 6.0 cordless telephone/ answering system with BLUETOOTH® wireless technology Table of contents Getting started Remove a paired device ....24 Rename a paired device....25 Quick reference guide - telephone Replace an active device ....26 base ..............3 Download directory ......27...
  • Page 5 Caller ID announce ......42 Answer an incoming call during Website ............43 an intercom call ........64 Home area code ........43 Call transfer using intercom ....65 Push-to-talk (PTT) ........67 Cell area code ........44 PTT on/off ..........67 Telephone operation PTT to a single device ......68 PTT to a group of devices ....70 Make, answer and end a call ....45 Answer a PTT call .......72...
  • Page 6 Caller ID Appendix About caller ID ..........92 Handset screen icons ......117 Information about caller ID with Telephone base screen icons ..118 call waiting ..........92 Alert tones and lights ......119 Caller ID operation ........93 Handset alert tones ......119 How the caller ID history Telephone base alert tones ..119 (caller ID log) works ......93 Handset indicator lights ....119...

  • Page 7: Getting Started

    Getting started Quick reference guide - telephone base REDIAL/PAUSE Press repeatedly to view the last 10 While reviewing a caller ID history entry, numbers dialed (page 59). press repeatedly to add or remove 1 in front of the telephone number While entering numbers, press and hold before dialing or saving it in a directory to insert a dialing pause (page 83).
  • Page 8 Getting started Quick reference guide - telephone base CANCEL While in a menu, press to exit without making changes or press and hold to Press to scroll up while in a return to idle mode. menu. Press and hold while the telephone Press to show directory entries is not in use to erase the displayed when the telephone is not in use...
  • Page 9 Getting started Quick reference guide - telephone base and handset DELETE/X Press to delete the message currently playing (page 95). When the phone is not in use, press twice to delete all previously reviewed messages (page 97). While entering names or numbers, press to /SKIP delete a digit or a character.

  • Page 10: Quick Reference Guide - Handset

    Getting started Quick reference guide - handset CHARGE light On when the handset is charging in the telephone base or charger. Softkeys (2) Press to select the menu item displayed above the key. While in a menu, press to select an item or save an entry or setting. CELL 1/ CELL 2 Press to make or answer a cell call...
  • Page 11 Getting started Quick reference guide - handset DIR /VOLUME Press to scroll up while in menus. During a call or message playback, press to increase the listening volume (page 39 and page 96). Press to show directory entries when the telephone is not in use (page 68).

  • Page 12: Installation

    Getting started Installation You must install and charge See pages 7-8 for easy the handset battery before instructions. using the handset. Install the telephone base close to a telephone jack and a power outlet not controlled by a wall switch. The telephone base can be placed on a flat surface or vertically mounted on the wall (page 10).

  • Page 13: Telephone Base Installation

    Getting started Telephone base installation Install the telephone base and charger as shown below. The telephone base is ready for tabletop use. If you want to change to wall mounting, see Installation options on page 9 for details. Telephone base installation Plug the large end Plug one end of the of the telephone...

  • Page 14: Battery Installation And Charging

    Getting started Battery installation and charging Once you have installed the battery, the screen indicates the battery status (see table below). For best performance, keep the handset in the telephone base or charger when not in use. The battery is fully charged after 11 hours of continuous charging.

  • Page 15: Installation Options

    Getting started Installation options Your telephone base is ready for tabletop use. If you want to mount your telephone on a wall, follow the steps below to connect the telephone base with a standard dual-stud telephone wall mounting plate. You may need a professional to install the wall mounting plate.

  • Page 16: Wall Mount To Tabletop Installation

    Getting started Installation options Wall mount to tabletop installation To change the telephone base from the wall mount position to tabletop position, follow the steps below. If the telephone line cord and power adapter cord are bundled, untie them first. Push the telephone base up to remove it from wall.

  • Page 17: Introducing Bluetooth

    Bluetooth Introducing Bluetooth Your new AT&T TL96273/TL96373/TL96473/TL96323 telephone system with Bluetooth wireless technology has the following features: • Pair up to 4 Bluetooth enabled devices (cell phones or headsets) with the telephone base. • Connect a maximum of 2 cell phones to make and receive cell calls. Both cell phones can be active on a call at a time respectively.
  • Page 18 Refer to the Bluetooth setup section (pages 14-20) to learn how to set up your Bluetooth device. Refer to the Telephone operation section (pages 32-45) on how to operate your Bluetooth devices with your new AT&T TL96273/TL96373/TL96473/TL96323 telephone system with Bluetooth wireless technology. Refer to the Troubleshooting section (pages 102-114) if you experience difficulty when using the telephone system.

  • Page 19: Glossary Of Terms

    Bluetooth cell phone - refers to a mobile Bluetooth enabled cellular telephone. CELLULAR line - the telephone line associated with your cell phone service. On your TL96273/TL96373/TL96473/TL96323, press CELLULAR on the handset or CELLULAR on the base to use the cell line.

  • Page 20: Bluetooth Setup

    To use a Bluetooth enabled cellular phone with your telephone, you must first pair and connect your Bluetooth cellular phone with the telephone base. The TL96273/TL96373/TL96473/TL96323 can then be used to make or answer calls on the cell phone line.
  • Page 21 2) displays. The corresponding device light on the telephone base (CELL 1 or CELL 2) turns on. If you have trouble pairing your cell phone, it may not be compatible with your TL96273/TL96373/TL96473/TL96323. Check the Bluetooth www.telephones.att.com compatibility list at NOTES: •...

  • Page 22: Add A Headset

    2). You hear a confirmation tone. The corresponding light on the telephone base (CELL 1 or CELL 2) turns on. If you have trouble pairing your headset, it may not be compatible with your TL96273/TL96373/TL96473/TL96323. Check the Bluetooth www.telephones.att.com compatibility list at...

  • Page 23: Auto Connection

    2). You hear a confirmation tone. The corresponding light on the telephone base (CELL 1 or CELL 2) turns on. If you have trouble pairing your headset, it may not be compatible with your TL96273/TL96373/TL96473/TL96323. Check the Bluetooth www.telephones.att.com compatibility list at NOTES: •...

  • Page 24: Device List And Connection

    Bluetooth Bluetooth setup Device list and connection Up to 4 devices can be paired to the telephone base. All paired devices are shown on the device list. To use a paired device, it must be in an active slot (CELL 1 or CELL 2) on the device list and connected. Two Bluetooth cell phones can be on a call at a time.

  • Page 25: Download Directory

    Before downloading a directory, make sure the cell phone is paired, active, and connected to your TL96273/TL96373/TL96473/TL96323. Place your cell phone next to the telephone base when you download a cell phone directory to your TL96273/TL96373/TL96473/TL96323. To download a cell phone directory: Press MENU on the telephone base in idle mode.

  • Page 26: Download

    When downloading the directory from your Bluetooth enabled cell phone, some data may not transfer. For example, if you have home, mobile and work numbers for a particular contact, the three category descriptions may not transfer to your TL96273/TL96373/ TL96473/TL96323.

  • Page 27: Telephone Settings

    Telephone settings Handset and telephone base settings Ringer volume You can select the ringer volume for incoming calls on all lines. When the ringer volume for all calls (home and cellular) is set to off, a steady ringer off icon appears.

  • Page 28: Set Date And Time

    Telephone settings Handset and telephone base settings Set date and time The answering system announces the day and time of each message prior to playing it. Before using the answering system, set the date and time as follows. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call.

  • Page 29: Lcd Language

    Telephone settings Handset and telephone base settings LCD language You can select English, Français or Español to be used in all screen displays. To select a language: Press MENU in idle mode to enter the main menu. Press or DIR on the handset, or press CID or DIR on the telephone base to highlight Settings, then press SELECT Press...
  • Page 30 Telephone settings Handset and telephone base settings Voicemail (visual message waiting) number If you subscribe to voicemail service offered by your telephone service provider, you can save the voicemail number to 1 on each handset and the telephone base for easy access. When you want to retrieve voicemail messages, press and hold 1.

  • Page 31: Display Alerts

    Telephone settings Handset and telephone base settings Display alerts In the display alerts menu, you can change and edit the settings for display of alerts on the idle screen. Missed call indicator When there are missed calls that have not been reviewed in the caller ID log, the screens show XX Missed calls.

  • Page 32: Voicemail Indicator

    Telephone settings Handset and telephone base settings Voicemail indicator If you subscribe to voicemail service offered by your telephone service provider, New voicemail and appear on the handsets when you have new voicemail messages. Contact your telephone service provider for more information and assistance about using your voicemail service.

  • Page 33: No Line

    Telephone settings Handset and telephone base settings No line If there is no telephone line connected to the telephone base, the screens show No home line. If you do not want to display this message on the screens (for example, if you use the cell line only), you can turn off the no line alert. To reset the missed call indicator: Press MENU...

  • Page 34: Key Tone

    Telephone settings Handset and telephone base settings Key tone The telephone base and handset is set to beep with each key press. If you turn off the key tone, there are no beeps when you press keys. Press MENU in idle mode to enter the main menu. or DIR on the handset, or press CID or DIR on the telephone base to scroll to Settings, then press SELECT...

  • Page 35: Caller Id Announce

    Telephone settings Handset and telephone base settings Quiet mode You can turn on quiet mode for a period of time (1-12 hours). During this period, all tones (except paging tone) and call screening are muted. When you turn on the quiet mode, the answering system turns on automatically.

  • Page 36: Home Area Code

    Telephone settings Handset and telephone base settings Home area code If you dial 7 digits to make a local call (area code not required), enter your area code into the telephone as the home area code. When you receive a call from within your home area code, the caller ID history only displays the 7 digits of the telephone number.

  • Page 37: Cell Area Code

    Telephone settings Handset and telephone base settings Cell area code Most cell phone entries are stored in a 10-digit format. If all of your cell phone entries are stored this way, you do not need to program your cell area code. If your cell phone stores entries in a 7-digit format, we recommend that you program your cell area code so that your 7-digit directory entries can be dialed correctly using your home line.

  • Page 38: Telephone Operation

    Telephone operation Make, answer and end a call Make, answer or end a home call Using a handset: To make a home call: • Press HOME/ /SPEAKER, then enter the telephone number. FLASH To predial a home call: • Enter the telephone number, then press HOME/ /SPEAKER.

  • Page 39: Call Waiting On The Home Line

    Telephone operation Make, answer and end a call Using a Bluetooth headset: You can use a Bluetooth headset for home calls. However, you need to keep the device within 15 feet of the telephone base for optimal performance. Please see the user’s manual of your Bluetooth headset for more information. To answer a home call using a Bluetooth headset: •...

  • Page 40: Make, Answer Or End A Cell Call

    Telephone operation Make, answer and end a call Make, answer or end a cell call TL96273/TL96373/TL96473/TL96323 can be used to make or answer calls on the cell line. You can connect a maximum of 2 Bluetooth enabled cell phones to the telephone base, and both cell phones can be used on cell calls at a time.

  • Page 41: Call Waiting On The Cell Line

    Telephone operation Make, answer and end a call Using the telephone base: To make a cell call: Press CELL 1 or CELL 2, then enter the telephone number. Press DIAL To predial a cell call: • Enter the telephone number, then press CELL 1 or CELL To answer or end a cell call:...

  • Page 42: Answer An Incoming Cell Call While On A Home Call

    Telephone operation Make, answer and end a call Answer an incoming cell call while on a home call If you are on a home call and you receive an incoming cell call, you hear a beep and 1 or 2 displays on the handset or telephone base you are using.

  • Page 43: Answer A Home Call While On A Cell Call

    Telephone operation Make, answer and end a call Answer a home call while on a cell call If you are on a cell call and you receive an incoming home call, you hear a beep and displays on the handset or telephone base you are using. The telephone base and all other handsets ring.

  • Page 44: Conference Calls

    • If you are on a call using the cell line, you cannot join the call using your paired cell phone. However, you can join the call using another TL96273/ TL96373/TL96473/TL96323 device. Your cell phone is being used for the phone call so only features that are normally available during a call can be used.

  • Page 45: Options While On Calls

    If it is a cell call and the volume is too loud, too quiet or drops out, try changing the volume on your cell phone. On some cell phones, changing the volume on the cell phone affects your cell call volume on the TL96273/ TL96373/TL96473/TL96323 handsets or telephone base.

  • Page 46: Mute

    Telephone operation Options while on calls Mute Use the mute function to turn off the microphone. You can hear the caller, but the caller cannot hear you. To mute a call: • While on a call, press MUTE/ on the handset, or press MUTE on the DELETE telephone base.

  • Page 47: Hold

    Telephone operation Options while on calls Hold You can place any call on hold. You hear an alert tone at the telephone base if you have not taken the call off of hold after 14 minutes. You hear another alert tone at the telephone base 30 seconds later.

  • Page 48: Chain Dialing

    Telephone operation Options while on calls Chain dialing Use this feature to initiate a dialing sequence from numbers stored in the directory, caller ID log or redial list while you are on a call. Chain dialing can be useful if you wish to access other numbers (such as bank account numbers or access codes) from the directory, caller ID log or redial list.
  • Page 49 Telephone operation Options while on calls To access a number in the caller ID log while on a call: Using a handset: Press OPTION Press CID or DIR to highlight Caller ID log, then press SELECT Press CID or DIR to highlight the desired directory, then press REVIEW Press CID or DIR to scroll to the desired entry.

  • Page 50: Redial

    Telephone operation Redial The telephone base and each handset store the last 10 dialed numbers (up to 30 digits each) in the redial list. The redial entries of each handset and the telephone base are independent. To dial a redial entry on a handset: Press HOME/ , or...

  • Page 51: Handset Locator

    Telephone operation Handset locator This feature helps you find a misplaced handset. To start paging: Press /HANDSET LOCATOR on the telephone base when it is not in use. All idle handsets ring and display ** Paging ** . To end paging: Press /HANDSET LOCATOR on the telephone base.

  • Page 52: Intercom

    Multiple handset Intercom Use the intercom feature for conversations between two handsets, or a handset and the telephone base. You can buy additional expansion handsets (AT&T model TL90071, sold separately) for this telephone system. You can register up to 12 handsets to the telephone base.
  • Page 53 Multiple handset Intercom Using the telephone base: Press MENU on the telephone base in idle mode. Press CID or DIR to highlight Intercom, then press SELECT • The telephone base displays INTERCOM and a list of registered handsets. – Press CID or DIR to highlight a destination handset or All handsets, and then press SELECT -OR-...
  • Page 54 Multiple handset Intercom To end an intercom call at the destination handset: • Press OFF/ or place either handset back in the telephone CANCEL base or charger. Both screens display Intercom ended. To end an intercom call at the telephone base: •...

  • Page 55: Answer An Incoming Call During An Intercom Call

    Multiple handset Intercom Answer an incoming call during an intercom call When you receive an incoming home call during an intercom call, the two handsets on the intercom call hear an alert tone, and their screens display Home Incoming call and then the caller ID. The telephone base and all other handsets ring.

  • Page 56: Call Transfer Using Intercom

    Multiple handset Call transfer using intercom Use the intercom feature to transfer an outside call to another system handset or the telephone base. To transfer an outside call: Using a handset: When on an outside call, press OPTION Press CID or DIR to highlight Intercom, then press SELECT •...

  • Page 57: Call Transfer Using Intercom

    Multiple handset Call transfer using intercom Using the telephone base: When on an outside call, press OPTION Press or DIR to highlight Intercom, then press SELECT • Your screen displays INTERCOM plus a list of handsets. – Press CID or DIR to highlight a destination handset or All handsets and then press SELECT -OR-...

  • Page 58: Push-To-Talk (Ptt)

    Multiple handset Push-to-talk (PTT) You can directly broadcast messages from one handset or telephone base to the speakerphone of one or a group of other devices. Any handset called can respond by pressing PUSH TO TALK or PTT on the telephone base to begin a 2-way communication.

  • Page 59: Ptt To A Single Device

    Multiple handset Push-to-talk (PTT) Using the telephone base: Press PTT when the telephone base is not in use. The PUSH TO TALK menu displays. Press CID to highlight PTT On/Off, then press SELECT Press CID to highlight On or Off, then press SELECT to save.
  • Page 60 Multiple handset Push-to-talk (PTT) To end the PTT call, press OFF/ The handset displays Push CANCEL to talk Ended for a few seconds. -OR- Place the handset in the telephone base or charger to end the PTT call. NOTE: After PUSH TO TALK is released, the PTT call remains open for a short time. If no one presses PUSH TO TALK within 10 seconds, the PTT call ends automatically.

  • Page 61: Ptt To A Group Of Devices

    Multiple handset Push-to-talk (PTT) PTT to a group of devices When there are multiple handsets registered to the phone system, PTT supports one-to-group calls. PTT supports a maximum of one-to-four calls when two to five handsets are registered, and a maximum of one-to-three calls when six or more handsets are registered.
  • Page 62 Multiple handset Push-to-talk (PTT) Using the telephone base: To begin a PTT call to a group of devices: • Press and hold PTT when the telephone base is not in use. -OR- • Press PTT when the telephone base is not in use, then press TONE and # (pound key).

  • Page 63: Answer A Ptt Call

    Multiple handset Push-to-talk (PTT) Answer a PTT call You can respond to a PTT call whenever the speakerphone light is off, as described below. Using a handset: When your handset receives a PTT call, the handset beeps, and you hear the other caller’s voice.
  • Page 64 Multiple handset Push-to-talk (PTT) Using the telephone base: When the telephone base receives a PTT call, the telephone base beeps, and you hear the other caller’s voice, the speakerphone light is on, and the telephone base displays PTT From HANDSET X To Base 0 or PTT From HANDSET X To base &...

  • Page 65: Change A One-To-One Ptt Call To An Intercom Call

    Multiple handset Push-to-talk (PTT) Change a one-to-one PTT call to an intercom call You can convert a one-to-one PTT conversation to an intercom call. Using a handset: When your handset displays Press and hold [PTT] to talk, press INTCOM Your handset displays Switch to Intercom? Press SELECT to confirm.

  • Page 66: End Or Leave A Ptt Call

    Multiple handset Push-to-talk (PTT) End or leave a PTT call For a one-to-one PTT call, both the originating and destination devices can end the PTT call. For one-to-group PTT calls, the initiating devices can end the PTT call for the group of devices on that PTT call. If any one of the destination devices leaves the PTT call, the call continues until all participants or the initiator hangs up.

  • Page 67: Answer An Incoming Call During Ptt

    Multiple handset Push-to-talk (PTT) Answer an incoming call during PTT When you receive an incoming outside call during PTT, there is a call waiting tone. The caller ID displays alternately with the PTT screen. • During a one-to-one PTT call, press HOME/ CELLULAR on your...

  • Page 68: Directory

    Creating a new entry on page 63 only applies to the home directory. You cannot create new entries in your downloaded directories with a TL96273/TL96373/TL96473/TL96323 handset or telephone base. Entries must be downloaded from your cell phone (see Download directory on pages 19-20).

  • Page 69: Create And Review Entries

    Saved. You hear a confirmation tone. NOTE: You cannot create new entries in your downloaded directories from your TL96273/ TL96373/TL96473/TL96323 handsets. Entries must be downloaded from your cell phone (see Download directory on pages 19-20).
  • Page 70 Saved. You hear a confirmation tone. NOTE: You cannot create new entries in your downloaded directories from your TL96273/ TL96373/TL96473/TL96323. Entries must be downloaded from your cell phone (see Download directory on pages 19-20).

  • Page 71: Dialing Keys

    Directory Create and review entries Dialing keys Characters by number of key presses Dialing & Space NOTE: When entering a name in the directory, the first letter of each word is automatically capitalized.

  • Page 72: Add A Predialed Telephone Number To The Directory

    Directory Create and review entries Add a predialed telephone number to the directory You can save a predialed telephone number to the directory. To add a predialed telephone number: Using a handset: Enter the telephone number in idle mode (see Step 5 in Create a new entry in the home directory on page 64).
  • Page 73 Directory Create and review entries Using the telephone base: Enter the telephone number in idle mode (see Step 5 in Create a new entry in the home directory on page 63). Press SAVE to move on to the number (see Step 3 in Edit a directory entry on page 71) and then press NEXT...

  • Page 74: Review The Directory

    Directory Create and review entries Review the directory Entries are sorted alphabetically. To review the directory: Using a handset or telephone base: Press DIR in idle mode. Press CID or DIR on handset, or CID on the telephone base to highlight a directory, then press REVIEW Press CID or DIR on handset, or CID...

  • Page 75: 3-Character Alphabetical Search

    Directory Create and review entries 3-character alphabetical search You can use the enhanced 3-character search to find your contacts quickly and efficiently. To start the search: Follow the steps in Review the directory on the previous page to enter the directory.

  • Page 76: Dial, Edit Or Delete A Directory

    Directory Dial, edit or delete a directory Dial a directory entry You can dial a directory entry on any line. To dial a directory entry: Search for the desired entry in the directory (see Review the directory and 3-character alphabetical search on pages 68 and 68). When the desired entry appears, press # (pound key) repeatedly on the handset or telephone base to show different dialing options.

  • Page 77: Edit A Directory Entry

    If you have edited the downloaded entries on the TL96273/TL96373/TL96473/TL96323, those changes are lost. To avoid losing changes made to the downloaded directory, we suggest that you edit numbers in your cell phone, then download the directory.
  • Page 78 Directory Dial, edit or delete a directory Using the telephone base: Search for the desired entry in the directory (see Review the directory or 3-character alphabetical search on pages 68 or 68). When the desired entry appears, press EDIT . The telephone base shows EDIT NUMBER.

  • Page 79: Edit The Type Of A Directory Entry

    Directory Dial, edit or delete a directory Edit the type of a directory entry If you only want to edit the type of a directory entry: Search for the desired entry in the directory (see Review the directory or 3-character alphabetical search on pages 68 or 68). When the desired entry appears, press LABEL .

  • Page 80: Remove A Downloaded Directory

    Directory Dial, edit or delete a directory Remove a downloaded directory Using a handset: Search for the desired downloaded directory in the directory menu (see Review the directory on page 68). When the desired downloaded directory is chosen, press OPTION , then press CID or DIR to highlight Remove dir.

  • Page 81: Caller Id

    Caller ID About caller ID This product supports caller ID services provided by most telephone service providers. Caller ID allows you to see the name, number, date and time of calls. The available caller ID information will appear after the first or second ring.

  • Page 82: Caller Id Operation

    Caller ID Caller ID operation How the caller ID history (caller ID log) works The telephone stores caller ID information about the last 50 incoming calls in the telephone base. Entries are stored in reverse chronological order. The phone deletes the oldest entry when the log is full to make room for new calls. This information is common to the telephone base and all handsets, so changes made using any handset or the telephone base are reflected in all other handsets.

  • Page 83: Review The Caller Id Log

    Caller ID Caller ID operation Review the caller ID log Review the caller ID history to find out who called, to easily return a call, or to copy the caller’s name and number into your directory. Caller ID log empty appears if there are no records in the caller ID log.
  • Page 84 Caller ID Caller ID operation Using the telephone base: When the telephone base is in idle mode, press CID to review the caller ID history in reverse chronological order starting with the most recent call. -OR- MENU You can also review the caller ID history by pressing .

  • Page 85: View Dialing Options

    Caller ID Caller ID operation View dialing options Although the caller ID log entries may contain 10 digits (the area code plus the 7-digit number), in some areas, you may need to dial only the seven digits, or 1 plus the seven digits, or 1 plus the area code plus the seven digits. You can change the number of digits that you dial from the caller ID log or store to the directory.

  • Page 86: Save A Caller Id Log Entry To The Directory

    Caller ID Caller ID operation Save a caller ID log entry to the directory Caller ID log entries can only be saved to the Home directory. To save a caller ID log entry: Using a handset: Select a desired entry in the caller ID log (see Review the caller ID log on page 77).
  • Page 87 Caller ID Caller ID operation Using the telephone base: Select a desired entry in the caller ID log (see Review the caller ID log on page 78). When the desired entry appears, press # (pound key) repeatedly to show different dialing options. When the number is in the correct format, press SAVE .

  • Page 88: Delete From The Caller Id Log

    Caller ID Caller ID operation Delete from the caller ID log To delete a single entry: Select a desired entry in the caller ID log (see Review the caller ID log on page 77 or page 78). When the desired entry is displayed, press /DELETE on the handset MUTE or press DELETE/X on the telephone base.
  • Page 89 Caller ID Caller ID operation Reasons for missing caller ID information There are occasions when other information or no information shows for various reasons: On-screen message Reason It is a long distance call. The caller prefers not to show the name. Private name The caller prefers not to show the phone number.

  • Page 90: Answering System

    Caller ID Answering system Answering system settings Answer ON/OFF If you turn the answering system on, it answers calls and records messages only on the home line. If your paired cell phone has voicemail, callers can leave messages with that voicemail service. If your answering system is turned off and you change any of its settings, the answering system automatically turns on again and the screen displays...

  • Page 91: Announcement

    Answering system Answering system settings Using a handset: Press MENU in idle mode to enter the main menu. Press to highlight Answering sys, then press SELECT Press to highlight , then press Answer ON/OFF SELECT Press to highlight , then press to save.

  • Page 92: Record Your Own Announcement

    Answering system Answering system settings Record your own announcement Using a handset or telephone base: Press MENU on the handset in idle mode to enter the main menu. Press CID or DIR on the handset or or DIR on the telephone base to scroll to Answering sys, then press SELECT Press...

  • Page 93: Delete Your Announcement

    Answering system Answering system settings Delete your announcement Using a handset or telephone base: Press MENU in idle mode to enter the main menu. ANSWERING SYS Announcement Press CID or DIR on the handset, or or DIR on Delete al l old the telephone base to scroll to Answering sys, then press Record memo...
  • Page 94 Answering system Answering system settings In the answering system setup menu, you can change the settings for call screening, number of rings, remote access code, message alert tone and recording time. Call screening The call screening feature lets you listen at the telephone ANS SYS SETUP base to a caller leaving a message.

  • Page 95: Number Of Rings

    Answering system Answering system settings Number of rings When the answering system is turned on, it answers all incoming home calls after the number of rings set. You can choose from 2, 3, 4, 5, or 6 rings; or toll saver. With toll saver selected, the answering system answers after 2 rings when you have new messages, and after 4 rings when you have no new messages.

  • Page 96: Remote Access Code

    Answering system Answering system settings Remote access code A 2-digit security code is required to access the answering system remotely from any touch-tone telephone. The preset code is 19. You can change the code to any number from 00 to 99. To change the remote access code: Using a handset or the telephone base: Press...

  • Page 97: Message Alert Tone

    Answering system Answering system settings Message alert tone When the message alert tone is set to On, the telephone base beeps every 10 seconds to alert you to new messages. The tone stops when all new messages have been reviewed. By default, the message alert tone setting is Off.

  • Page 98: Temporarily Turning Off The Message Alert Tone

    Answering system Answering system settings Temporarily turning off the message alert tone Pressing any telephone base key (except /HANDSET LOCATOR and DELETE/X) temporarily silences the message alert tone. The message alert tone plays with the next incoming message. Recording time You can set the recording time limit for each incoming ANS SYS SETUP message.

  • Page 99: About The Answering System

    Answering system About the answering system Answering system and voicemail Your telephone has separate indicators for two different types of voice messages: those recorded on its built-in answering system and those recorded in your service provider’s voicemail (fees may apply). Your telephone’s built-in answering system messages and voicemail messages are separate.
  • Page 100 Answering system About the answering system Message capacity The answering system can record and store up to 99 messages. Each message can be up to 3 minutes in length depending on the message length set (see Recording time on page 92). The total storage capacity for the announcement, messages and memos is approximately 14 minutes.

  • Page 101: Message Playback

    Answering system Message playback If you have both new and old messages, you can play either new or old messages. The caller ID information displays on the screens when you play messages and you can call back the caller. When playback begins, the handset and telephone base screens display the message status, caller ID information, and time and date of the message recorded.
  • Page 102 Answering system Message playback To listen to messages with a handset: Press MENU in idle mode. Press SELECT to select Play messages. If you have either new or old messages, the messages play automatically. If you have both new and old messages: •...

  • Page 103: Delete All Old Messages

    Answering system Message playback Delete all old messages Using the telephone base: Press DELETE/X when the phone is not in use. The telephone announces, “To delete all old messages, press DELETE again.” Press DELETE/X again. All previously reviewed messages are erased and the telephone announces, “All old messages deleted.”...

  • Page 104: Record And Play Memos

    Answering system Message playback Record and play memos Memos are messages you record as reminders for yourself or others using the same answering system. You can record your Play messages own memos using a system handset or the base. Play and Answering sys Directory delete them the same way as incoming messages.

  • Page 105: Remote Access

    Answering system Remote access You can access the answering system remotely by dialing your home telephone number from any touch-tone telephone. To remotely access the answering system Dial your telephone number from any touch-tone telephone. When the system plays your announcement, enter the 2-digit remote access code (19 is the preset code, see page 90 to change it).

  • Page 106: Appendix

    Appendix Expand your telephone system Your telephone can support up to 12 DECT 6.0 cordless handsets (AT&T model TL90071, sold separately) or up to 10 cordless handsets and 2 cordless headsets (sold separately). Visit www.telephones.att.com/headsets for a list of compatible DECT 6.0 cordless headsets.

  • Page 107: Deregister Handsets

    Appendix Deregister handsets If you want to replace a handset or reassign the designated handset number of a registered handset, you must deregister all the handsets and then individually register each handset again. To make deregistration easier, read all of the instructions on this page before you begin.

  • Page 108: Troubleshooting

    I cannot pair my cell phone to the telephone base. • Make sure you have cellular coverage. • Make sure your cell phone is compatible with your TL96273/TL96373/ TL96473/TL96323. Check the Bluetooth compatibility list at www.telephones.att.com. • Make sure the Bluetooth function of your cell phone is turned on. See the user’s manual of your cell phone for more information.
  • Page 109 Appendix Troubleshooting • For some cell phones, you must authorize the TL96273/TL96373/ TL96473/TL96323 device in your cell phone’s Bluetooth feature. See the user’s manual of your cell phone for more information. • Manually connect your cell phone to the TL96273/TL96373/TL96473/ TL96323.
  • Page 110 TL96273/ TL96373/TL96473/TL96323. I cannot download contacts from my cell phone to my TL96273/ TL96373/TL96473/TL96323. • Make sure that your cell phone is paired and connected to the base.
  • Page 111 During a cell call, if the listening volume is too loud or quiet, try changing the volume on your cell phone. On some cell phones, changing the volume on the cell phone effects your cell call volume on the TL96273/ TL96373/TL96473/TL96323 handset.
  • Page 112 Appendix Troubleshooting I cannot dial out. • Try all the suggestions in I cannot get a dial tone on page 105 . • Make sure you have a dial tone before dialing. The handset may take a second or two to find the telephone base and produce a dial tone. This is normal.
  • Page 113 Appendix Troubleshooting Out of range OR no power at base appears on my handset. • Ensure that the telephone base is powered up. • Place the handset in the telephone base for one minute to allow the handset and base to synchronize. •...
  • Page 114 Appendix Troubleshooting • If your phone is plugged in with a modem or a surge protector, plug the phone (or modem/surge protector) into a different location. If this doesn’t solve the problem, relocate your phone or modem farther apart from one another, or use a different surge protector.
  • Page 115 Appendix Troubleshooting My handset does not ring when I receive a call. • Make sure that the ringer is not turned off. Refer to Ringer volume on page 32 in this user’s manual. • Make sure the telephone line cord is plugged securely into the telephone base and the telephone jack.
  • Page 116 Appendix Troubleshooting My calls cut in and out while I’m using my handset. • Other electronic products such as HAM radios and other DECT phones can cause interference to your cordless telephone. Try installing your telephone as far away as possible from these types of electronic devices. •...
  • Page 117 Appendix Troubleshooting My caller ID isn’t working. • Caller ID is a subscription service. You must subscribe to this service from your telephone service provider for this feature to work on your phone. • The caller must be calling from an area that supports caller ID. •...
  • Page 118 Appendix Troubleshooting I am having difficulty in hearing messages. • Press VOLUME to increase speaker volume on the telephone base. • Press /VOL to increase the listening volume on a handset. The answering system does not answer after the correct number of rings. •...
  • Page 119 Appendix Troubleshooting The answering system does not record messages. • Make sure the answering system is on (page 84). • Make sure the memory of the answering system is not full. When the answering machine memory is full, it does not record new messages until some old messages are deleted.
  • Page 120 Appendix Troubleshooting Common cure for electronic equipment: If the telephone is not responding normally, try resetting the telephone. Do the following in the order listed: Disconnect the power to the telephone base. Disconnect the handset battery, and spare battery, if applicable. Wait a few minutes.

  • Page 121: Maintenance

    Appendix Maintenance Taking care of your telephone • Your cordless telephone contains sophisticated electronic parts, so it must be treated with care. • Avoid rough treatment. • Place the handset down gently. • Save the original packing materials to protect your telephone if you ever need to ship it.

  • Page 122: Important Safety Information

    Appendix Important safety information This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information •...

  • Page 123: Precautions For Users Of Implanted Cardiac Pacemakers

    Appendix Important safety information • Potential TV interference: Some cordless telephones operate at frequencies that may cause interference to TVs and VCRs. To minimize or prevent such interference, do not place the telephone base of the cordless telephone near or on top of a TV or VCR. If interference is experienced, moving the cordless telephone farther away from the TV or VCR will often reduce or eliminate the interference.

  • Page 124: Fcc Part 68 And Acta

    Appendix FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX.

  • Page 125: Fcc Part 15

    Appendix FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation.

  • Page 126: Limited Warranty

    Appendix Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to: In the United States of America, call 1 (800) 222-3111 www.telephones.att.com or visit .
  • Page 127 Appendix Limited warranty How do you get warranty service? To obtain warranty service in the United States of America, visit www.telephones.att.com 1 (800) 222-3111 or call . In Canada, please 1 (866) 288-4268 dial NOTE: Before calling for service, please review the user’s manual. A check of the PRODUCT’s controls and features might save you a service call.

  • Page 128: Technical Specifications

    Appendix Technical specifications RF frequency band 1921.536MHz — 1928.448MHz Channels Operating temperature 32°F — 122°F 0°C — 50°C Telephone base voltage 96 — 129 Vrms (AC voltage, 60Hz) Telephone base voltage 6VDC @600mA (AC adapter output) battery 400mAh, AAAx2, Ni-MH Handset voltage 2.4 VDC Charger voltage...

  • Page 129: Index

    Index Cell call, 47–48 Cell phone download Active devices, 26 directory, 27–28 Add a Bluetooth headset, 21–22 Chain dialing, 55 Add a cell phone, 19–20 Add a handset, 124 Change a one-to-one PTT to an Alert tones, 119 intercom call, 73 Alphabetical search, 83 Change PIN, 30 Announcement, 102–104...
  • Page 130 Index Message alert tone, 108 Message capacity, 111 Handset icons, 117 Message playback, 112–115 Handset lights, 119 Missed calls, 35 Handset locator, 60 Mute, 53 Handset ringer volume, 31 Handset settings, 31–43 HD audio, 146 No home line, 37 Headset, 21–22, 46 Number of rings, 106 Hold, 54 Hold a call and intercom, 65–66...
  • Page 131 Index Safety information, 140–141 Wall mounting, 15 Save a caller ID log entry to the Warranty, 144–145 directory, 97 Website, 43 Save a redial entry to the directory, 58 Search for a contact, 83 Set date/time, 13, 33 Share an outside call, 61, 65–66 Silence the ringer, 52 Skip messages, 112, 113 Speakerphone, 52...
  • Page 132 Skip the message ......6 Record announcement ...*7 Turn system on or off .....0 End remote access call ..8 (or hang up) TL96273/TL96373/TL96473/TL96323 DECT 6.0 cordless telephone/answering system with BLUETOOTH® wireless technology ® wireless technology © 2013-2014 Advanced American Telephones. All Rights Reserved.
  • Page 133 www.telephones.att.com The Bluetooth® word mark and logos are owned by Bluetooth SIG, Inc. and any use of such marks by Advanced American Telephones and its parent, VTech Holdings Limited, is under license. VTech Holdings Limited is a member of Bluetooth SIG, Inc. Other trademarks and trade names are those of their respective owners. ©...

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