Page 1 Complete user’s manual TL96457/TL96477/TL96487/ TL96497/TL96547 DECT 6.0 cordless telephone/ answering system with BLUETOOTH® wireless technology...
Page 2 This telephone system is compatible with certain AT&T DECT 6.0 cordless headsets telephones.att.com/accessories and speakerphones. Visit for a list of compatible cordless headsets and speakerphones. Model number: TL96457/TL96477/TL96487/TL96497 (four handsets) TL96547 (five handsets) Type: DECT 6.0 cordless telephone/answering system with BLUETOOTH® wireless technology...
Page 3 TL96497/TL96547 Quick start guide Abridged user’s manual Quick start guide Telephone base Cordless handset Charger for cordless Battery for cordless handset (4 for TL96457/TL96477/ handset with power adapter (4 for TL96457/TL96477/ TL96487/TL96497) installed TL96487/TL96497) (5 for TL96547) (3 for TL96457/TL96477/...
Page 4: Table Of Contents
Complete user’s manual TL96457/TL96477/TL96487/TL96497/ TL96547 DECT 6.0 cordless telephone/ answering system with BLUETOOTH® wireless technology Table of contents Getting started Review the device list ......27 Connect/disconnect an active Installation ............1 device ............27 Quick reference guide - telephone Remove a device ........28...
Page 5 Multiple handset use Use caller ID to automatically set date and time ........46 Join a call in progress ....... 70 Home area code ........47 Intercom .............71 Cell area code ..........48 Initiate an intercom call .....71 Dial mode ...........49 Answer an intercom call ....73 QUIET mode ..........50 End an intercom call ......
Page 6 Caller ID Block uncategorized home calls ............... 132 About caller ID ..........96 Screen home calls without Information about caller ID with numbers ............133 call waiting ..........96 Answer call once ........134 Caller ID operation ........97 Send call to answering system ..135 How the caller ID log works ...
Page 7 Record and play memos .......158 California Energy Commission Record a memo ........158 battery charging testing Playback a memo ........158 instructions ...........198 Remote access ..........159 Limited warranty ........199 To remotely access the Technical specifications ......201 answering system .......159 DECT 6.0 digital technology ..201 Telephone operating range ..201 Appendix Redefining long range coverage...
Page 8: Getting Started
Getting started Installation You must install and charge See pages 13-15 for easy the battery before using the instructions. cordless handset. Install the telephone base close to a telephone jack and a power outlet not controlled by a wall switch. The telephone base can be placed on a flat surface or vertically mounted on the wall (page 17). For optimum range and better reception, place the telephone base in a central and open location.
Page 9: Quick Reference Guide - Telephone
Getting started Quick reference guide - telephone base Softkeys (2) While the telephone base is ringing, press to silence the ringer temporarily Press to select the menu item (page 55). displayed above the key. While in a menu, press to select an item, save an entry or setting, cancel an Press to scroll up while in a menu.
Page 10 Getting started Quick reference guide - telephone base Press to adjust the listening volume during a call (page 60). Microphone. When the phone is not in use, press to adjust the telephone base ringer PTT/FLASH volume for all lines (page 38). Press to display the PTT menu to begin a PTT call.
Page 11 Getting started Quick reference guide - telephone base X/DELETE HOME (Speakerphone) Press to delete the message currently Press to make or answer a home call playing (page 155). using the speakerphone (page 52). When the phone is not in use, press Flashes quickly when there is an twice to delete all previously reviewed incoming home call.
Page 12 Getting started Quick reference guide - telephone base /SKIP While reviewing a caller ID log entry, During message playback, press to skip press repeatedly to add or remove 1 in to the next message (page 155). front of the telephone number before /PLAY/STOP dialing or saving it in the directory.
Page 13 Getting started Quick reference guide - telephone base Main menu Feature menu The selected menu Answering sys (page 141) item is highlighted. Smart call blk (page 107) Directory (page 86) Caller ID log (page 96) Intercom (page 71) Bluetooth (page 19) Ringers (page 38) Set date/time (page 41) Caller ID annc (page 42)
Page 14: Quick Reference Guide - Handset
Getting started Quick reference guide - handset CHARGE light CELL 1/ CELL 2 On when the handset is charging in the Press to make or answer a cell call telephone base or charger. (page 54). During a call, press to answer an VOICE incoming CELL 1/2 call when you hear a call waiting alert (page 56).
Page 15 Getting started Quick reference guide - handset CID/VOLUME OFF/CANCEL Press to review the caller ID log when During a call, press to hang up (page the telephone is not in use (page 98). 52 or page 54). Press to scroll down while in a menu. While in a menu, press to cancel an Press to decrease the listening volume operation, back up to the previous...
Page 16 Getting started Quick reference guide - handset MUTE/DELETE TONE /a>A During a call, press to mute the microphone Press to switch to tone dialing (page 61). temporarily during a call if you have When the handset is ringing, press to mute pulse service (page 146).
Page 17 Getting started Quick reference guide - handset Main menu Feature menu The selected menu Play messages (page 154) item is highlighted. Answering sys (page 141) Smart call blk (page 107) Directory (page 86) Menu Caller ID log (page 96) Intercom (page 71) Ringers (page 38) Set date/time (page 41) Caller ID annc (page 42)
Page 18: Telephone Base And Charger Installation
Getting started Telephone base and charger installation Install the telephone base and charger, as shown below. The telephone base is ready for tabletop use. If you want to change to wall-mounting, see Installation options on page 17 for details. Telephone base installation Plug the large end of the Plug one end of the telephone telephone base power adapter...
Page 19: Charger Installation
Getting started Telephone base and charger installation Charger installation Plug the power adapter into a power outlet not controlled by a wall switch. IMPORTANT INFORMATION Use only the power adapter(s) provided with this product. To obtain a telephones.att.com replacement, visit our website at or call 1 (800) 222-3111 1 (866) 288-4268...
Page 20: Battery Installation And Charging
Getting started Battery installation and charging Install the battery, as shown below. Once you have installed the battery, the screen indicates the battery status (see the following table). If necessary, place the handset in the telephone base or charger to charge the battery. For best performance, keep the handset in the telephone base or charger when not in use. The battery is fully charged after 11 hours of continuous charging. See the table on page 201 for battery operating times.
Page 21 Getting started Battery installation and charging 2. Align the cover flat against the battery compartment, then slide it upwards until it clicks into place. 3. Charge the handset by placing it face forward in the telephone base or charger. The CHARGE light on the top of the handset is on during charging.
Page 22 Getting started Battery installation and charging After you install your telephone or power returns following a power outage, the handset and telephone base will SET DATE prompt you to set the date and time. For instructions, see 06/30/17 MM/DD/YY Set date/time on page 41. To skip setting the date and /CANCEL on the handset or CANCEL on time, press BACK...
Page 23: Battery Backup Mode
Getting started Battery backup mode Battery backup mode allows your telephone system to function in the event of a power outage. The telephone system uses stored power from the handset’s battery to operate. To activate the mode After the power goes out, if there is already a handset with enough charge placed in the telephone base, the telephone Out of range OR system enters battery backup mode automatically.
Page 24: Installation Options
Getting started Installation options Your telephone base is ready for tabletop use. If you want to mount your telephone on a wall, use the provided wall-mount bracket to attach to a standard dual-stud telephone wall-mounting plate. If you do not have this wall-mounting plate, you can purchase one from many hardware or consumer electronics retailers.
Page 25: Wall-Mount To Tabletop
Getting started Installation options Wall-mount to tabletop installation To change the telephone base from the wall-mount position to tabletop position, follow the steps, as mentioned below. 1. Unplug the large end of the power adapter from the electrical outlet. 2. If the telephone line cord and power adapter cord are bundled, untie them first. Slide the wall-mount bracket up and remove it from the wall-mounting plate.
Page 26: Bluetooth
Keep connected cell phones and headsets within this range. If your cell phone has poor reception in your home, the TL96457/TL96477/ TL96487/TL96497/TL96547 cannot improve the reception. However, if there is a location in your house with better reception, you can leave your cell phone at that location while you use the TL96457/TL96477/TL96487/ TL96497/TL96547 cell line.
Page 27 Refer to the Bluetooth setup section (pages 23-33) to learn how to set up your Bluetooth device. Refer to the Telephone operation section (pages 52-69) on how to operate your Bluetooth devices with your new TL96457/ TL96477/TL96487/TL96497/TL96547 AT&T telephone system with Bluetooth wireless technology. Refer to the Troubleshooting section (pages 175-191) if you experience difficulty when using the telephone system.
Page 28: Connect To Cell Tm Application
Bluetooth Introducing Bluetooth Connect to Cell application If you are using Bluetooth-enabled cell phones with Android® OS 2.3 or above, you can further extend the flexibility of your telephone system with use of the free Connect to Cell application. Connect to Cell comprises Caller ID manager and Alerts manager that help integrate your cell phone with the AT&T telephone system. Caller ID manager (Caller ID share) allows you: To view your AT&T phone’s caller ID log on your Android cell phone;...
Page 29: Glossary Of Terms
CELL 1 or CELL 2 to use the cell line. Connected - when you pair a Bluetooth device to the TL96457/TL96477/ TL96487/TL96497/TL96547, it is placed in an active slot and automatically connected. When a device is connected, a 1 and/or 2 will display after on the handset and telephone base screen.
Page 30: Bluetooth Setup
To use a Bluetooth enabled cellular phone or headset with your telephone, you must first pair and connect your Bluetooth cellular phone or headset with the telephone base. Then, the TL96457/TL96477/TL96487/TL96497/TL96547 can be used to make or answer calls on the cell phone line. Bluetooth wireless technology operates within a short range (up to 30 feet).
Page 31 The steps for the pairing process may vary for different cell phones. If this happens, follow the prompts on your cell phone and your TL96457/TL96477/TL96487/TL96497/TL96547 to complete the pairing process. Refer to the user’s manual of your cell phone on how to search for or add a new Bluetooth device.
Page 32: Add A Headset
Bluetooth Bluetooth setup Add a headset Before you begin, make sure that your Bluetooth enabled headset is not connected to any other Bluetooth device. Refer to your headset user’s manual to learn how to search for or add new Bluetooth devices. To pair and connect a headset: MENU 1.
Page 33: Auto Connection
2/HEADSET light on the to base. telephone base turns on. If you have trouble pairing your headset, it may not be compatible with your TL96457/TL96477/TL96487/TL96497/TL96547. Check the telephones.att.com/bluetooth Bluetooth compatibility list at Notes: The pairing process may take up to one minute. If the pairing process fails, try again.
Page 34: Device List And Connection
Bluetooth Bluetooth setup Device list and connection Up to four devices can be paired to the telephone base. All paired devices are shown on the device list. To use a paired device, it must be connected and in an active slot (D1: or D2:) on the device list. Both active devices can be on a call at a time.
Page 35: Remove A Device
Bluetooth Bluetooth setup Remove a device When you already have the maximum of four paired devices on the device list and you want to add another device, you must first remove a device from the device list. To remove a device: Cel l Phone X MENU 1. Press on the telephone base in idle mode. Disconnect Remove 2.
Page 36: Replace An Active Device
Bluetooth Bluetooth setup Replace an active device If you already have two active devices on the device list and you want to activate a different device, you must deactivate one of the two active devices. To replace an active device: DEVICE LIST MENU 1. Press on the telephone base in idle mode. D1:Cel l Phone X to highlight Bluetooth, then 2.
Page 37: Download Directory
Before downloading a directory, make sure the cell phone is paired, active, and connected to your TL96457/TL96477/TL96487/TL96497/TL96547. Place your cell phone next to the telephone base when you download a cell phone directory to your TL96457/TL96477/TL96487/TL96497/TL96547. To download a cell phone directory: BLUETOOTH...
Page 38 TL96457/TL96477/TL96487/TL96497/TL96547 before, the handset displays the date of the last download from your cell phone. The directory stored on the TL96457/TL96477/TL96487/TL96497/TL96547 for that cell phone will be erased and replaced with the current cell phone directory. If you have edited the downloaded entries, those changes will be lost.
Page 39: Download
Bluetooth Bluetooth setup Interruption to directory download If you are downloading a directory from a cell phone and the phone receives a call, the download process stops. The telephone base displays Download failed and all the handsets display Download fail. When you try to view the downloaded directory, the telephone base and handset displays Last Download failed: MM/DD/YY.
Page 40: Change Pin
Bluetooth Bluetooth setup Change PIN You are required to enter a PIN when establishing a Bluetooth connection. The default PIN of your telephone base is 0000. To change the PIN: MENU 1. Press on the telephone base in idle mode. BLUETOOTH Device list to highlight Bluetooth, then...
Page 41: Remote Voice Control
Bluetooth Remote voice control If you have connected a cell phone to the TL96457/TL96477/TL96487/ TL96497/TL96547 telephone system, you can activate the voice-controlled application (voice app) of the cell phone, such as Siri®, Google Now S Voice®, using your handset or telephone base.
Page 42: Activate Remote Voice Control
Bluetooth Remote voice control Activate remote voice control 1. Press VOICE on the handset or Handset Telephone base telephone base. VOICE If you have connected two cell phones to the telephone, the telephone shows Activate remote voice control of 1: Cell Phone X 2: Cell Phone Y (Cell Phone X and Cell Phone Y represent the device names of your cell phones).
Page 43 Bluetooth Remote voice control Notes: Once you have activated the remote voice control feature, you are using your cell phone’s voice app to operate your cell phone. Please check the cell phone user’s manual and the voice app’s help topics to find out what commands you can use and any limitations of the voice app.
Page 44: Telephone Settings
Telephone settings Handset and telephone base settings Use the menu to change the cordless handset or telephone base settings. MENU 1. Press on the handset or telephone base when it is not in use to enter the main menu. 2. Press on the handset or telephone base to scroll to the feature to be changed.
Page 45: Ringer Volume
Telephone settings Handset and telephone base settings Ringer volume You can select the ringer volume for incoming calls on all lines. A ringer off icon shows when the volume is set to off. To set the ringer volume: RINGERS Ringer volume MENU 1. Press in idle mode. Ringer tone to highlight Ringers, then press SELECT. 2. Press BACK SELECT SELECT to select Ringer volume. 3.
Page 46: Ringer Tone
Telephone settings Handset and telephone base settings Ringer tone You can select the ringer tones for incoming home and cell calls. To select the ringer tone: 1. Press MENU in idle mode. RINGER TONE Al l lines to highlight Ringers, then 2.
Page 47: Lcd Language
Telephone settings Handset and telephone base settings LCD language You can select English, French, or Spanish to be used for all screen displays. To select the LCD language: 1. Press MENU in idle mode. SETTINGS LCD language to highlight Settings, then 2.
Page 48: Set Date And Time
Telephone settings Handset and telephone base settings Set date and time The answering system announces the day and time of each message prior to playing it. Before using the answering system, set the date and time as follows. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call.
Page 49: Caller Id Announce
Telephone settings Handset and telephone base settings Caller ID announce The caller ID announce feature lets you know who’s calling without having to look at the display. When you have an incoming call, the handset and/or base announces “Call from...” and the name of the caller based on the directory or caller ID information.
Page 50: Set Speed Dial Voicemail Number
Telephone settings Handset and telephone base settings Set speed dial voicemail number This feature lets you save your voicemail number for quick access when you 1 key. press and hold the To set your voicemail number: 1. Press MENU in idle mode. to highlight Settings, then press SELECT.
Page 51: Voicemail (Visual Message Waiting) Indicator
Telephone settings Handset and telephone base settings Voicemail (visual message waiting) indicator If you subscribe to a voicemail service offered by your telephone service provider, New voicemail and the icon appear on the handset and telephone base screen when you have new voicemail messages. Contact your service provider for more information and assistance about using your voicemail service. Notes: This feature does not indicate new messages recorded on your phone’s built-in answering system.
Page 52: Key Tone
Telephone settings Handset and telephone base settings Key tone The handset and telephone base are set to beep with each key press. You can adjust the key tone volume or turn it off. SETTINGS If you turn off the key tone, there are no beeps when you Voicemail # Clr voicemail press keys. Key tone BACK SELECT To set the key tone: MENU 1.
Page 53: Use Caller Id To Automatically Set Date And Time
Telephone settings Handset and telephone base settings Use caller ID to automatically set date and time The CID time sync feature is preset to On. If you subscribe to caller ID service, the date and time will be set automatically by SETTINGS the caller ID information. You can turn off this feature if you Clr voicemail...
Page 54: Home Area Code
Telephone settings Handset and telephone base settings Home area code If you dial seven digits to make a local call (no area code required), enter your area code into the telephone as the home area code. When you receive a call from within your home area code, the caller ID log only displays the seven digits of the telephone number.
Page 55: Cell Area Code
Telephone settings Handset and telephone base settings Cell area code Most cell phone entries are stored in a 10-digit format. If all of your cell phone entries are stored this way, you do not need to program your cell area code. If your cell phone stores entries in a 7-digit format, we recommend that you program your cell area code so that your 7-digit directory entries can be dialed correctly using your home line.
Page 56: Dial Mode
Telephone settings Handset and telephone base settings Dial mode The dial mode is preset to tone dialing. If you have pulse (rotary) service, you must change the dial mode to pulse SETTINGS dialing before using the telephone. Key tone CID time sync Dial mode To set the dial mode: BACK...
Page 57: Quiet Mode
Telephone settings Handset and telephone base settings QUIET mode When QUIET mode is turned on, the telephone silences all sounds during the set period of time (1-12 hours). However, SET QUIET MODE the handset locator paging tone and any sound-generating DURATION (1 to 12 hours) operations initiated by users, such as making calls using...
Page 58: No Line Alert
Telephone settings Handset and telephone base settings No line alert If there is no telephone line connected to the telephone base, the screens show No home line. If you do not want to display this message on the screens (for example, if you use the cell phone only), you can turn the no line alert off using the code, as described below.
Page 59: Telephone Operation
Telephone operation Telephone operation Make, answer or end a home call Using a handset: To make a home call: HOME/ or /SPEAKER, then enter the telephone number. Press FLASH To predial a home call: Enter the telephone number, then press HOME/ or /SPEAKER.
Page 60 If you answer a call using a headset, and you lose the Bluetooth connection or the battery is depleted, the call is lost. If you are using a headset for a call which is transferred from a TL96457/TL96477/TL96487/TL96497/ TL96547 telephone base, and you lose the Bluetooth connection or the battery of the headset is depleted, the call...
Page 61: Make, Answer Or End A Cell Call
Telephone operation Make, answer or end a cell call The TL96457/TL96477/TL96487/TL96497/TL96547 can be used to make or answer calls on the cell line. You can connect a maximum of two Bluetooth enabled cell phones to the telephone base. Both cell phones can be used on cell calls at the same time.
Page 62: Silence The Ringer
Telephone operation Telephone operation Silence the ringer When the telephone is ringing, you can temporarily silence the ringer of the handset or telephone base without disconnecting the call. The next call rings normally at the preset volume. To silence the handset ringer: Press MUTE (for home calls),...
Page 63: Cell Phone Voicemail
Telephone operation Telephone operation Call waiting on the cell line If you subscribe to call waiting service from your cell phone service provider, and someone calls while you are already on a call on the cell line, you hear two beeps. Using a handset: CELL 1 or CELL 2 to put your current call on hold and take the new...
Page 64: Answer An Incoming Home Call While On A Cell Call
Telephone operation Telephone operation To answer the incoming cell call: Using a handset: Press CELL 1 or CELL 2 on the handset or telephone base. The home call is automatically placed on hold. All other handsets and the telephone base display Home call on hold and Cell 1/2 line in use, alternately.
Page 65: Conference Calls
Telephone operation Conference calls Conference home and cell calls When you have calls established on the home and cell lines, you can create a 3-way conference. To conference both home and cell calls: 1. Press OPTION on the handset or telephone base. to highlight Conference, then press SELECT.
Page 66 If you are on a call using the cell line, you cannot join the call using your paired cell phone. However, you can join the call using another TL96457/ TL96477/TL96487/TL96497/TL96547 device. Your cell phone is being used for the phone call so only features that are normally available during a call...
Page 67: Options While On Calls
If it is a cell call and the volume is too loud, too quiet or drops out, try changing the volume on your cell phone. On some cell phones, changing the volume on the cell phone affects your cell call volume on the TL96457/TL96477/TL96487/ TL96497/TL96547 handsets and telephone base. To adjust the listening volume of a handset: Press /VOLUME/ on the handset while on a call.
Page 68: Mute
Telephone operation Options while on calls Mute Use the mute function to turn off the microphone. You can hear the caller, but the caller cannot hear you. Using a handset: To mute a call: While on a call, press MUTE/ . When mute is on, the handset screen DELETE shows Muted for a few seconds and the MUTE icon appears until you end mute the call.
Page 69: Hold
Telephone operation Options while on calls Hold You can place any call on hold. You hear an alert tone at the telephone base if you have not taken the call off hold after 14 minutes. You hear another alert tone at the telephone base 30 seconds later. At 15 minutes on hold, the call on hold automatically disconnects.
Page 70: Chain Dialing
Telephone operation Options while on calls Chain dialing Use this feature to initiate a dialing sequence from numbers stored in the directory, caller ID log or redial list while you are on a call. Chain dialing is useful if you wish to access other numbers (such as bank account numbers or access codes) from the directory, caller ID log or redial list.
Page 71 Telephone operation Options while on calls Using the telephone base: To access a number in the directory while on a call: 1. Press DIR . 2. Press to highlight the desired directory, then press REVIEW 3. Press to scroll to the desired entry or perform an alphabetical search (page 90).
Page 72: Redial
Telephone operation Redial Last number redial The telephone base and each handset store the last 10 dialed numbers (up to 30 digits each) in the redial list. The redial entries of each handset and the telephone base are independent. To view the 10 most recently dialed numbers: Using a handset: 1.
Page 73: Insert The Area Code To The Redial Number
Telephone operation Redial Using the telephone base: 1. Press REDIAL/ in idle mode. PAUSE or REDIAL/ 2. Press repeatedly to browse until the desired PAUSE number displays. The telephone base beeps twice at the end of the list. 3. Press HOME to dial using the home line, or press CELL 1 or CELL 2 to...
Page 74: Save A Redial Entry To The Directory
Telephone operation Redial Save a redial entry to the directory Using a handset: 1. Press REDIAL/ in idle mode. PAUSE or REDIAL/ 2. Press repeatedly to browse until the desired PAUSE number displays. 3. Press SAVE. 4. The screen displays EDIT NUMBER. Use the dialing keys to edit the number, if necessary.
Page 75: Delete A Redial Entry
Telephone operation Redial Using the telephone base: 1. Press REDIAL/ in idle mode. PAUSE or REDIAL/ 2. Press repeatedly to browse until the desired PAUSE number displays. 3. Press SAVE. 4. The screen displays EDIT NUMBER. Use the dialing keys to edit the number, if necessary.
Page 76: Handset Locator
Telephone operation Handset locator This feature helps you find a misplaced handset. To start paging: Press /FIND HS on the telephone base when it is not in use. All idle handsets ring and display ** Paging ** . To mute the paging tone on a cordless handset: Press MUTE, MUTE/ OFF/...
Page 77: Multiple Handset Use
Multiple handset use Join a call in progress Another handset or the telephone base can join you on an outside call. The call continues until all people hang up. You can share an outside call with the telephone base and up to four system handsets. To join a home call: Using a handset: HOME/...
Page 78: Intercom
Multiple handset use Intercom Use the intercom feature for conversations between two handsets, a handset and the telephone base, or a handset/telephone base and a cordless headset/ speakerphone (sold separately). You can buy additional expansion handsets (AT&T model TL90077, sold separately), cordless headsets and speakerphones for this telephone system.
Page 79 Multiple handset use Intercom Using the telephone base: MENU 1. Press in idle mode. 2. Press to highlight Intercom, then press SELECT If you have one handset and no other registered device, the telephone base displays Calling HANDSET 1. If you have other registered device(s) or more than one handset, the telephone base displays INTERCOM TO: and a list of registered devices.
Page 80: Answer An Intercom Call
Multiple handset use Intercom Answer an intercom call Using a handset: HOME/ , /SPEAKER, CELL 1, CELL 2 or any dialing key Press FLASH (0-9 or TONE ). Both devices show Intercom. Using the telephone base: HOME, CELL 1, CELL 2 or any dialing key (0-9 or TONE ). Press Both devices show Intercom.
Page 81: Answer An Incoming Call During An Intercom Call
Multiple handset use Intercom Answer an incoming call during an intercom call When you receive an incoming home call or cell call during an intercom call, the two devices on the intercom call hear an alert tone, and their screens display Incoming call and then the caller ID.
Page 82: Call Transfer Using Intercom
Multiple handset use Call transfer using intercom Use the intercom feature to transfer an outside call to another system handset or the telephone base. You can also share an outside call with another system handset or the telephone base. To transfer or share an outside call using intercom: Using a handset: 1.
Page 83 Multiple handset use Call transfer using intercom 4. From this intercom call, you have the following options: OPTION SELECT You can transfer the call. Press and then press to select Transfer on the calling handset. Your screen shows Call transferred. The other handset automatically connects to the outside call.
Page 84 Multiple handset use Call transfer using intercom 3. To answer the intercom call on any destination handset, press HOME/ , /SPEAKER, CELL 1, CELL 2 or any dialing key FLASH (0-9 or TONE ). Both the handset and telephone base show Intercom and the outside call is still on hold.
Page 85: Push-To-Talk (Ptt)
Multiple handset use Push-to-talk (PTT) You can directly broadcast messages to the speakerphone of any device. Press and hold PUSH TO TALK on a handset or PTT/ FLASH on the telephone base to begin two-way communication. Only one device can talk at a time. While talking to another device, press and hold PUSH TO TALK on the handset or PTT/ on the telephone base.
Page 86: Ptt Call To A Single Device
Multiple handset use Push-to-talk (PTT) PTT call to a single device Using a handset: 1. There are a few ways to begin a PTT call to a single device. When the handset is not in use: If you have one handset, press and hold PUSH TO TALK in idle mode. If you have more than one handset, press PUSH TO TALK in idle mode: Š...
Page 87 Multiple handset use Push-to-talk (PTT) Using the telephone base: 1. There are a few ways to begin a PTT call to a single handset. When the telephone base is not in use: If you have one handset, press and hold PTT/ in idle mode.
Page 88: Ptt Call To Multiple Devices
Multiple handset use Push-to-talk (PTT) PTT call to multiple devices When there are multiple handsets registered to the phone system, PTT supports one-to-group calls. PTT supports a maximum of one-to-four calls when two to five handsets are registered, and a maximum of one-to-three calls when six or more handsets are registered. The first four registered handsets will be eligible to use this feature. Other handsets can only use PTT for one-to- one calls.
Page 89 Multiple handset use Push-to-talk (PTT) Using the telephone base: 1. You have two ways to call multiple handsets. When the telephone base is not in use: Press and hold PTT/ until the telephone base shows Connecting to FLASH group..-OR- Press PTT/ to highlight Group, then in idle mode.
Page 90: Answer A Ptt Call
Multiple handset use Push-to-talk (PTT) Answer a PTT call You can respond to a PTT call, as described below. 1. When your device receives a PTT call, it beeps and shows Press and hold [PTT] to talk. 2. When the other party is speaking, your speakerphone light is on, and your device shows: PTT From HANDSET X To devices: X (the first X represents the initiating handset number, and the second X represents your handset number;...
Page 91: Change A One-To-One Ptt Call To An Intercom Call
Multiple handset use Push-to-talk (PTT) Change a one-to-one PTT call to an intercom call You can convert a one-to-one PTT conversation to an intercom call. 1. When your device displays Press and hold [PTT] to talk, press INTCOM. The screen displays Switch to Intercom?. 2.
Page 92: Make An Outgoing Call During Ptt
Multiple handset use Push-to-talk (PTT) During a one-to-group PTT call: HOME/ To answer an incoming home call, press on any one of the FLASH HOME on the telephone base. destination handsets, or press To answer an incoming cell call, press CELL 1 or CELL 2 on any one of the destination handsets or the telephone base.
Page 93: Directory
You cannot create new entries in your downloaded directories from the TL96457/TL96477/TL96487/TL96497/TL96547 handset. Entries must be downloaded from your cell phone (see Download directory on pages 30-31).
Page 94: Create And Review Entries
Directory Create and review entries Create a new entry in the home directory Using a handset: MENU 1. Press in idle mode. to highlight Directory, then press SELECT 2. Press 3. When Home is highlighted, press OPTION. SELECT to choose Add contact. 4.
Page 95 Directory Create and review entries Using the telephone base: MENU 1. Press in idle mode. to highlight Directory, then press SELECT 2. Press 3. When Home is highlighted, press OPTION. SELECT to choose Add contact. 4. Press 5. The screen displays ENTER NUMBER. Use the dialing keys to enter a telephone number (up to 30 digits).
Page 96 When entering a name in the directory, the first letter of each word is automatically capitalized. You cannot create new entries in your downloaded directories from your TL96457/TL96477/TL96487/ TL96497/TL96547 handsets. Entries must be downloaded from your cell phone (see Download directory...
Page 97: Add A Predialed Telephone Number To The Directory
Directory Create and review entries Add a predialed telephone number to the directory You can save a predialed telephone number to the directory. 1. Enter the telephone number in idle mode (up to 30 digits). SAVE to move on to edit the number and then press NEXT. 2.
Page 98: Review The Directory
Directory Create and review entries Review the directory Entries are sorted alphabetically. 1. Press DIR in idle mode. 2. Press to highlight a directory, then press REVIEW. 3. Press to browse. -OR- 1. Press MENU in idle mode. to highlight Directory, then press SELECT. 2.
Page 99: Search By Name
Directory Create and review entries Search by name You can use the enhanced 3-character search to find your contacts quickly and efficiently. 1. Follow the steps in Review the directory on the previous page to enter the directory. 2. When an entry appears, use the dialing keys to enter the letters associated with the name (see page 89).
Page 100: Edit Or Delete Entries
If you have edited the downloaded entries on the TL96457/TL96477/TL96487/TL96497/TL96547, those changes are lost. To avoid losing changes made to the downloaded directory, we suggest that you edit numbers in your cell phone, then download the directory.
Page 101 Directory Directory Using the telephone base: 1. Search for the desired entry in the directory (see Review the directory on page 91 and Search by name on page 125). 2. When the desired directory entry displays, press EDIT. 3. The screen displays EDIT NUMBER. Use the dialing keys to edit the number. Press to move the cursor to the left or right.
Page 102: Edit The Label Of A Directory Entry
Directory Directory Edit the label of a directory entry If you only want to edit the label of a directory entry: SELECT LABEL 1. Search for the desired entry in the directory : Home : Cel l (see Review the directory on page 91 and Search by : Work : Other name on page 125).
Page 103: Caller Id
Caller ID About caller ID This product supports caller ID services provided by most telephone service providers. Caller ID allows you to see the name, number, date and time of calls. The available caller ID information will appear after the first or second ring. Caller ID from the home line allows you to see the name, number, date and time of the incoming calls. The caller ID may appear differently if the caller is matched to a directory entry (see Memory match on page 97).
Page 104: Caller Id Operation
Caller ID Caller ID operation How the caller ID log works The telephone stores caller ID information about the last 50 incoming calls in the telephone base. Entries are stored in reverse chronological order. The phone deletes the oldest entry when the log is full to make room for new calls.
Page 105: Review The Caller Id Log
Caller ID Caller ID operation Review the caller ID log Review the caller ID log to find out who called, to easily return a call, or to copy the caller’s name and number into your directory. Caller ID log empty appears if there are no records in the caller ID log. To review the caller ID log: 1.
Page 106: View Dialing Options
Caller ID Caller ID operation View dialing options Although the caller ID log entries may contain 10 digits (the area code plus the 7-digit number), in some areas, you may need to dial only the seven digits, or 1 plus the seven digits, or 1 plus the area code plus the seven digits. You can change the number of digits that you dial from the caller ID log or store to the directory.
Page 107: Save A Caller Id Log Entry To The Directory
Caller ID Caller ID operation Save a caller ID log entry to the directory Caller ID log entries can only be saved to the Home directory. Using a cordless handset: 1. Search for the desired entry in the caller ID log (see Review the caller ID log on page 98).
Page 108 Caller ID Caller ID operation Using the telephone base: 1. Search for the desired entry in the caller ID log (see Review the caller ID log on page 98). 2. When the desired entry appears, press (pound key) repeatedly to show different dialing options, if necessary.
Page 109 Caller ID Caller ID operation Notes: If the name received from the telephone service provider is in all capital letters, the first letter of every word remains a capital letter. However, the next letter after the prefix “Mac”, “Mc”, or “O’”, is kept as a capital letter. For example, the “D”...
Page 110 Caller ID Caller ID operation Using the telephone base: 1. Select a desired entry in the caller ID log (see Review the caller ID log on page 98). 2. When the desired entry appears, press SAVE. 3. Press to highlight Allow list, and then press SELECT. The telephone base displays EDIT NUMBER.
Page 111 Caller ID Caller ID operation 5. Press NEXT. The handset displays EDIT NAME. 6. Use the dialing keys (page 89) to edit the name. Press to move the cursor to the left or right. Press 0 to add a space. /DELETE or BACKSP Press...
Page 112: Delete Caller Id Log Entries
Caller ID Caller ID operation Save a caller ID log entry to the star name list Using a cordless handset: 1. Select a desired entry in the caller ID log (see Review the caller ID log on page 98). Star this name? 2.
Page 113: Reasons For Missing Caller Id Information
Caller ID Reasons for missing caller ID information There are occasions when other information or no information shows for various reasons: On-screen message Reason The caller prefers not to show the name. PRIVATE NAME The caller prefers not to show the phone number. PRIVATE NUMBER The caller prefers not to show the phone number and name.
Page 114: Smart Call Blocker
Smart call blocker About Smart call blocker* If you have subscribed to caller ID service, then you can use Smart call blocker to screen robocalls, telemarketing calls and unwanted calls, while allowing welcome calls to get through. † † The screening feature of Smart call blocker is applicable to home calls only. All incoming cell calls will get through and ring. You can set up your lists of welcome callers and unwelcome callers.
Page 115: Call Categories
Smart call blocker About Smart call blocker Call categories Calls are classified into four categories: Welcome calls Welcome calls are calls with telephone numbers saved in your allow list or directory, and not in your block list. Welcome calls also include calls with caller names saved in your star name list. Notes: All incoming calls on your cell lines will get through and ring, unless the caller’s numbers are saved in your block list.
Page 116: Call Controls
Smart call blocker About Smart call blocker Call controls Smart call blocker is set to on, and to allow all incoming calls by default. When Smart call blocker is on, the first ring of all incoming calls will be muted. If your directory, allow list, star name list and block list are empty when Smart call blocker is on, and you have set to screen calls, the telephone will screen all incoming home calls and asks callers to announce their names or press the pound key (#).
Page 117 Smart call blocker About Smart call blocker Call category Call control Calls without numbers Screening with caller name (for home calls only) If you have selected this option, the telephone plays the screening You can set to screen, allow, or announcement, and then asks the block all calls of this call category, caller to say his/her name before the...
Page 118: Call Block Settings
Smart call blocker Call block settings Set Smart call blocker on/off The Smart call blocker feature is set to on by default. Using a cordless handset or the telephone base: 1. Press CALL BLOCK when it is not in use, and then press SELECT to select SCB On/Off.
Page 119: Calls
Smart call blocker Call block settings 2. Press to scroll to Calls w/o num, then press SELECT. SMART CALL BLK Al low list 3. Press to choose one of the following options, Star name list then press SELECT. Cal ls w/o num Screening - ask the caller to press the pound key (#) BACK SELECT...
Page 120 Smart call blocker Call block settings Screening - ask the caller to press the pound key (#) or to say his/her name before the call rings on your Play messages telephone. Answering sys Smart cal l blk Allow - allow the calls to get through and ring. Directory Answering sys - send the calls to the answering system BACK...
Page 121: Numbers
Smart call blocker Call block settings 4. When the screen displays ENTER NUMBER, use the dialing keys to enter a number (up to 30 digits). Press to move the cursor to the left or right. BACKSP, or press /DELETE on the handset or X/DELETE on the Press MUTE telephone base to erase a digit.
Page 122 Smart call blocker Call block settings Review block list: Using a cordless handset or the telephone base: 1. Press CALL BLOCK when it is not in use. SMART CALL BLK -OR- SCB On/Off Block list MENU Press to enter the main menu when it is not in use. Al low list to scroll to Smart call blk, then press Press...
Page 123 Smart call blocker Call block settings Press BACKSP, or press /DELETE on the handset or X/DELETE on MUTE the telephone base to erase a character. Press and hold MUTE/DELETE on the handset or X/DELETE on the telephone base to erase all characters. Press TONE to change the next letter to upper or lower case.
Page 124 Smart call blocker Call block settings BACKSP, or press /DELETE on the handset or X/DELETE on Press MUTE the telephone base to erase a character. /DELETE on the handset or X/DELETE on the Press and hold MUTE telephone base to erase all characters. SAVE to save the entry.
Page 125: Allow List
Smart call blocker Call block settings Allow list Add numbers that you want to allow their calls to get through to you. The allow list stores up to 200 entries. Add an allow entry: Using a cordless handset or the telephone base: 1.
Page 126 Smart call blocker Call block settings /DELETE on the handset or X/DELETE on the telephone Press and hold MUTE base to erase all characters. Press TONE to change the next letter to upper or lower case. 7. Press SAVE to store your allow entry. Notes: Numbers saved in your directory can also be saved to the allow list.
Page 127 Smart call blocker Call block settings /DELETE on the handset or X/DELETE on the Press and hold MUTE telephone base to erase the entire entry. /PAUSE to insert a three-second dialing pause (a p Press and hold REDIAL appears). NEXT to move to the name.
Page 128 Smart call blocker Call block settings NEXT to move on to the name. The screen displays EDIT NAME along 4. Press with the name to be edited. 5. To edit the name: Use the dialing keys to enter characters. Press to move the cursor to the left or right.
Page 129: Star Name List
Smart call blocker Call block settings Star name list There are many organizations like schools, medical offices, and pharmacies that use robocalls to communicate important information to you. Robocall uses an autodialer to deliver pre-recorded messages. By entering the name of the organizations into the star name list, it ensures these calls will ring through when you only know the caller names but not their numbers.
Page 130 Smart call blocker Call block settings Review star name list: Using a cordless handset or the telephone base: 1. Press CALL BLOCK when it is not in use. SMART CALL BLK Block list -OR- Al low list MENU Press to enter the main menu when it is not in use. Star name list to scroll to Smart call blk, then press Press...
Page 131 Smart call blocker Call block settings BACKSP, or press /DELETE on the handset or X/DELETE on Press MUTE the telephone base to erase a character. /DELETE on the handset or X/DELETE on the Press and hold MUTE telephone base to erase all characters. SAVE to save the entry.
Page 132: Screening Announcements
Smart call blocker Call block settings Screening announcements If you have set to screen home calls without numbers and/or screen uncategorized home calls, the callers of one or all of the following incoming call categories will hear a screening announcement. Home calls that are “out of area“...
Page 133 Smart call blocker Call block settings Play your current announcement of screening without caller name: Using a cordless handset or the telephone base: 1. Press CALL BLOCK when it is not in use. SMART CALL BLK Cal ls w/o num -OR- Uncategorized MENU...
Page 134 Smart call blocker Call block settings Reset all your screening announcements: Using a cordless handset or the telephone base: 1. Press CALL BLOCK when it is not in use. -OR- SMART CALL BLK MENU Press to enter the main menu when it is not in use. Cal ls w/o num Uncategorized to scroll to Smart call blk, then press...
Page 135: Blocker
Smart call blocker Call block settings Voice guide to set Smart call blocker This feature is an easy and alternative way for you to do the basic setup of Smart call blocker. You can follow the voice guide to set your telephone system to allow or to screen all incoming home calls, or to screen home calls that do not display a phone number.
Page 136: Allowed Calls
Smart call blocker Allowed calls If Smart call blocker is on, the following types of incoming calls can get through to you and ring on your telephone Home system: Chris 888-883-2445 Home calls with numbers saved in your allow list. MUTE Home calls with numbers saved in your directory, but not in your block list.
Page 137: Calls
Smart call blocker Allowed calls Allow uncategorized home calls If Smart call blocker is on, and you have set to allow uncategorized calls, the following type of incoming calls will SMART CALL BLK ring on your telephone system. Star name list Cal ls w/o num Home calls with numbers that are not in your directory, Uncategorized...
Page 138: Blocked Calls
Smart call blocker Blocked calls If Smart call blocker is on, incoming home or cell calls with numbers saved in your block list will not ring. The telephone Blocked plays the block announcement “Calls to this number are cal l 888-883-2445 being screened by Smart call blocker.
Page 139: Calls
Smart call blocker Blocked calls Block uncategorized home calls If Smart call blocker is on, and you have set to block uncategorized calls, the following type of incoming calls will SMART CALL BLK not ring, and the calls will be terminated. Star name list Home calls with numbers which are not in your directory, Cal ls w/o num...
Page 140: Numbers
Smart call blocker Screen home calls without numbers If Smart call blocker is on, and your telephone is set to screen calls without number, the telephone will not ring Home line when receiving incoming home calls that are “out of Smart cal l blk screening...
Page 141: Answer Call Once
Smart call blocker Screen home calls without numbers If the caller hangs up before the call is screened, or without leaving his/her name while the call is being screened, the call will be logged as missed call in the caller ID log. While a call is being screened, you can press ANSWER, HOME/ /SPEAKER to stop screening and...
Page 142: Send Call To Answering System
Smart call blocker Screen home calls without numbers Send call to answering system 1. When the telephone starts ringing, and the screen displays Screened call: On the handset, press HOME/ /SPEAKER to pick up the call. FLASH -OR- On the telephone base, press HOME to pick up the call. If you have turned on the caller ID announce feature, the telephone announces “Call from...” and the caller’s name. After you pick up the call, the telephone announces “To answer the call, press 1.
Page 143: Calls
Smart call blocker Screen uncategorized home calls If Smart call blocker is on, and your telephone is set to screen uncategorized calls, the telephone will not ring when Home line Smart cal l blk receiving the following incoming calls: screening... Incoming home calls with absent caller ID numbers;...
Page 144 Smart call blocker Screen uncategorized home calls Notes: You can set Smart call blocker to screen and filter all uncategorized home calls from numbers or names that are not saved in your directory, allow list, block list, or star name list. You can easily add incoming phone numbers to your allow list and block list.
Page 145: Allow Call Once
Smart call blocker Screen uncategorized home calls Allow call once 1. When the telephone starts ringing, and the screen displays Screened call: On the handset, press HOME/ /SPEAKER to pick up the call. FLASH -OR- On the telephone base, press HOME to pick up the call. If you have turned on the caller ID announce feature, the telephone announces “Call from...” and the caller’s name. After you pick up the call, the telephone announces “To answer the call, press 1.
Page 146: Block Call
Smart call blocker Screen uncategorized home calls Block call 1. When the telephone starts ringing, and the screen displays Screened call: On the handset, press HOME/ /SPEAKER to FLASH pick up the call. Home Screened -OR- cal l On the telephone base, press HOME to pick up the call. 888-883-2445 MUTE If you have turned on the caller ID announce feature, the...
Page 147: Option While On A Call
Smart call blocker Option while on a call When you are on a home or cell call and speaking to the caller, and you do not want to continue the call, you can press Home 0:00:12 CALL BLOCK to end the call. The telephone plays the block announcement “The number you are calling is not accepting 5:32am 8/06...
Page 148: Answering System
Answering system Answering system settings Use the answering system menu of a system handset or the telephone base to set up the announcement message, turn on or off the answering system or message alert tone, activate call screening, or change the number of rings, remote access code or message recording time. If you turn off the answering system and you change any setting in the answering system setup menu, the answering system automatically turns on again.
Page 149 Answering system Answering system settings To record a new outgoing announcement: MENU 1. Press in idle mode. to scroll to Answering sys, then press 2. Press SELECT Recording announcement... 3. Press SELECT to select Announcement. STOP 4. Press SELECT again to select Record annc. The system announces, “Record after the tone.
Page 150: Answer On/Off
Answering system Answering system settings Answer on/off If you turn the answering system on, it answers calls and records messages only on the home line. If your paired cell phone has voicemail, callers can leave messages with that voicemail service. If your answering system is turned off and you change any of its settings, the answering system automatically turns on again.
Page 151: Voice Guide To Set Up Answering System
Answering system Answering system settings Voice guide to set up answering system This feature is an alternative way for you to do the basic setup of the answering system. You can follow the voice guide to record your own announcement, set the number of rings, and set the message alert tone.
Page 152: Call Screening
Answering system Answering system settings Call screening Use this feature to choose whether incoming messages can be heard over the speaker when they are being recorded. If you turn call screening on, you hear the incoming message. While monitoring an incoming message, you can answer the call by pressing HOME/ or /SPEAKER on the handset, or...
Page 153: Number Of Rings
Answering system Answering system settings Number of rings You can set the answering system to answer an incoming call after two, three, four, five, or six rings. You can also select toll saver, which is explained below. By default, the answering system answers an incoming call after four rings. To set the number of rings: 1. Press MENU in idle mode. ANS SYS SETUP Cal l screening to highlight Answering sys, then press 2. Press # of rings SELECT.
Page 154: Remote Access Code
Answering system Answering system settings Remote access code To access your answering system remotely from any touch-tone phone, you need to enter a two-digit number (00-99). By default, the remote access code is 19. To change the remote access code: 1.
Page 155: Message Alert Tone
Answering system Answering system settings Message alert tone When the message alert tone is set to On, and there is at least one new message, the telephone base beeps every 10 seconds. The tone stops when all new messages have been reviewed. By default, the message alert tone is Off. To turn on or off the message alert tone: MENU 1.
Page 156: Message Recording Time
Answering system Answering system settings Message recording time You can set the recording time limit for each incoming message. The default setting is three minutes. To set the message recording time: ANS SYS SETUP Remote code MENU 1. Press in idle mode. Msg alert tone Recording time 2.
Page 157: About The Answering System
Answering system About the answering system Answering system and voicemail Your telephone has separate indicators for two different types of voice messages: those recorded on its built-in digital answering system and those recorded in your telephone service provider’s voicemail (fees may apply). Your telephone’s built-in digital answering system messages and voicemail messages are separate. Each alerts you to new messages differently.
Page 158: Message Capacity
Answering system About the answering system Message capacity The answering system can record and store up to 99 messages. Each message can be up to 3 minutes in length depending on the message length set. The total storage capacity for the announcement, messages and memos is approximately 22 minutes.
Page 159: Call Screening
Answering system About the answering system Call screening To screen calls at the telephone base: If the answering system and call screening are on, the announcement and the incoming message broadcast at the telephone base when a call is answered by the answering system.
Page 160: Call Intercept
Answering system About the answering system Call intercept When a caller is leaving a message on your answering system, you can stop HOME/ /SPEAKER on recording and talk to the caller by pressing FLASH HOME on the telephone base. the handset, or pressing Temporarily turn off the message alert tone If the message alert tone is turned on, the telephone base beeps every ten seconds when there are new messages.
Page 161: Message Playback
Answering system Message playback On the telephone base, if you have new messages, the telephone plays only the new messages in chronological order. If there are no new messages, the telephone plays back all messages in chronological order. On the handset, if you have both new and old messages, you can play either new or old messages.
Page 162: Options During Playback
Answering system Message playback Options during playback When a message is playing, you can adjust the playback volume, skip, repeat, pause or delete the message. When messages are playing on the telephone base: Press /VOLUME/ to adjust the message playback volume. /SKIP or SKIP Press...
Page 163 Answering system Message playback When messages are playing on a handset: /SPEAKER to play the messages through the handset earpiece. Press /SPEAKER again to return to playing messages through the Press speakerphone. /VOLUME/ Press to adjust the message playback volume. Press SKIP to skip to the next message.
Page 164: Delete All Old Messages
Answering system Message playback Delete all old messages You can only delete old (reviewed) messages. You cannot delete new messages until you review them. You cannot retrieve deleted messages. Using the telephone base: 1. Press X/DELETE in idle mode. The telephone announces, “To delete all old messages, press DELETE again.”...
Page 165: Record And Play Memos
Answering system Record and play memos Memos are your own recorded messages used as reminders for yourself or others using the same answering system. You can record your own memos using a system handset or the telephone base. Play and delete them the same way as incoming messages.
Page 166: Remote Access
Answering system Remote access You can reach your answering system remotely by dialing your home telephone number from any touch-tone telephone. To remotely access the answering system 1. Dial your telephone number from any touch-tone telephone. 2. Once the system plays your announcement, enter the two-digit remote access code (19 is the default code, see page 115 to change it).
Page 167 Answering system Remote access Print out and carry the remote access wallet card at the back of this user’s manual for quick reference. Notes: If you do not press any keys after you enter the remote access code, all new messages play. If there are no new messages, all old messages play.
Page 168: Appendix
Appendix Add and register handsets/headsets/speakerphones Your telephone can support up to 12 DECT 6.0 cordless handsets (AT&T model TL90077, sold separately) or up to 10 cordless handsets and two cordless headsets and speakerphones (sold separately). Visit telephones.att.com/accessories for a list of compatible DECT 6.0 cordless headsets and speakerphones.
Page 169 Appendix Add and register handsets/headsets/speakerphones If registration fails, the system will automatically try to register again. If registration fails after the third try, Registration failed appears on both screens. The handset shows To register, see user manual and the telephone base returns to idle mode. This may take up to five minutes to occur. Please start again from Step 1. Method 2: 1.
Page 170: Deregister Handsets
Appendix Deregister handsets You may need to deregister your handsets if: You have 12 registered handsets and need to replace a handset. -OR- You wish to change the designated handset number of your registered handsets. You must first deregister ALL handsets, and then register each handset you wish to use again, one at a time. Please read carefully through all the instructions on this page before beginning the deregistration process.
Page 171: Screen Icons
Appendix Screen icons Handset screen icons HOME line - On steadily when the home line is in use or there is an incoming home call. Search - you can perform 3-character alphabetical search to find entries quickly. CELL line- On steadily when a cell line is in use or there is an incoming cell call.
Page 172: Telephone Base Screen Icons
Appendix Screen icons Telephone base screen icons HOME line - On steadily when the home line is in use or there is an incoming home call. Search - you can perform 3-character alphabetical search to find entries quickly. CELL line- On steadily when a cell line is in use or there is an incoming cell call.
Page 173: Alert Tones
Appendix Alert tones Handset alert tones One short beep Tone of each key press, if key tone is turned on. One long beep Indication to begin recording a message, memo or announcement. Two short beeps You are pressing when the volume is already at its CID or highest or lowest setting.
Page 174: Telephone Base Alert Tones
Appendix Alert tones Telephone base alert tones One short beep Tone of each key press, if key tone is turned on. One long beep Indication to begin recording a message, memo or announcement. Indicates the start of message recording during call screening or the end of a message playback session.
Page 175: Lights
Appendix Lights Handset indicator lights CHARGE light On when the handset is charging in the telephone base or charger. High contrast lighted display Lighted keypad On when the handset is lifted from the telephone base or charger. On when a key is pressed. /SPEAKER light On when the speakerphone is in use. Telephone base indicator lights CELL 1/ HOME...
Page 176: Screen Messages
Appendix Screen messages An entry has been added to the allow list. Added to allow list An entry has been added to the block list. Added to block list An entry has been added to the star name list. Added to star name list The telephone base is activating remote voice control.
Page 177 Appendix Screen messages The cell line is on a call. Cell The Android phone that you paired with this telephone Cell 1/2 alert: received a mobile notification. A call on the cell line has been put on hold. Cell 1/2 call on hold Another system handset is using the cell line.
Page 178 Appendix Screen messages Calls on the home and cell lines have been put on hold. Home & cell calls on hold Calls on the home and cell lines are being used. Home & cell lines in use A system handset or another telephone on the same home Home line line is in use.
Page 179 Appendix Screen messages The incoming PTT function of the telephone base is turned No PTT call off. The telephone base will not receive PTT calls. The phone lost connection with the telephone base or does No signal, not have a strong enough signal and the phone call ended. call ended Someone else is already using the directory or caller ID log on Not available...
Page 180 Appendix Screen messages QUIET mode is on. Quiet mode on QUIET mode is turned off. Quiet mode is off The system recording time is full. Rec mem full The system recording time is low. Rec mem low The handset is registering to the telephone base. Registering...
Page 181 Appendix Screen messages You try to join a call when there are already four handsets on Unable to call. that call. Try again. You try to make an outside call when another device is transferring a call with the intercom feature. There are new calls in the caller ID log.
Page 182: Troubleshooting
1 (866) 288-4268 I cannot pair my cell phone to the telephone base. Make sure you have cellular coverage. Make sure your cell phone is compatible with your TL96457/TL96477/ TL96487/TL96497/TL96547. Check the Bluetooth compatibility list at telephones.att.com/bluetooth. Make sure the Bluetooth function of your cell phone is turned on. See the user’s manual of your cell phone for more information.
Page 183 Turn off your cell phone, then turn it on again. Make sure that your cell phone is on the active devices list. For some cell phones, you must authorize the TL96457/TL96477/TL96487/ TL96497/TL96547 device in your cell phone’s Bluetooth feature. See the user’s manual of your cell phone for more information.
Page 184 Make sure that your cell phone or headset is not connected to any other Bluetooth device. TL96457/TL96477/TL96487/TL96497/TL96547 can only use one Bluetooth device at a time. The PIN on the telephone base does not work. The default PIN is 0000.
Page 185 The system can receive the directory automatically. See the user’s manual of your cell phone for more information. Some of my cell phone contacts were not imported to my TL96457/TL96477/ TL96487/TL96497/TL96547. Make sure to transfer the contacts from your SIM card to your cell phone memory first, and then download from your phone memory. For more...
Page 186 Appendix Troubleshooting My phone doesn’t work at all. Make sure the power cord is securely plugged in. Make sure that the battery connector is securely plugged into the handset. Make sure the telephone line cord is securely and firmly plugged into the telephone base and the telephone wall jack. Charge the battery in the handset for at least 11 hours. For optimum daily performance, return the handset to the telephone base or charger when not in use.
Page 187 Appendix Troubleshooting Once you have activated the remote voice control feature, you are using your cell phone’s voice app to operate your cell phone. If the voice commands do not work, please check the cell phone user’s manual and the voice app’s help topics to find out what commands you can use and any limitations of the voice app.
Page 188 Install a new telephone line cord. If changing the telephone line cord does not help, the wall jack (or the wiring to this wall jack) may be defective. Try using a different wall jack in your home to connect your TL96457/TL96477/TL96487/TL96497/ TL96547 telephone, or contact your telephone service provider (charges may apply).
Page 189 Appendix Troubleshooting During power outage, I put a handset in the telephone base but the system fails to power up. Make sure the handset you placed in the telephone base has enough charge to power up the system. Try removing and re-installing the handset’s battery. Place the handset in the telephone base again.
Page 190 Appendix Troubleshooting The batteries do not hold a charge. If the handset is in the charger and the charge light does not turn on, refer to The charge light is off (page 186) in this Troubleshooting guide. Charge the battery in the handset for at least 11 hours. For optimum daily performance, return the handset to the telephone base or charger when not in use.
Page 191 Appendix Troubleshooting I experience poor sound quality when using the speakerphone. For increased sound quality while using the speakerphone, place the handset on a flat surface with the dial pad facing up. When using a speakerphone, controlling background noise in your environment is essential. While you are listening to your party, press /DELETE to temporarily turn your microphone off. When it is your MUTE turn to speak, remember to press...
Page 192 Appendix Troubleshooting Disconnect the telephone base from the telephone wall jack and plug in a working telephone. If the other phones in your home are having the same problem, the problem is in your wiring or telephone service. Contact your telephone service provider (charges may apply).
Page 193 Appendix Troubleshooting Excessive background noise will cause a speakerphone to fade in and out. Try controlling the background noise by turning off any audio devices near the speakerphone. Also, try to avoid interrupting the person at the other end of the conversation while they are speaking. If background noise cannot be controlled, you should stop speakerphone operation and return to normal handset mode.
Page 194 Appendix Troubleshooting System screens all my incoming home calls. You may have set Smart call blocker to screen calls without numbers and uncategorized calls. The telephone asks callers to announce their names or press the pound key (#). We recommend that you add the phone numbers of your family members and friends, and desired businesses to your Directory (see page 86) or Allow list (see page 118), or add their names to the Star name list (see page 122).
Page 195 Appendix Troubleshooting Blocking all unknown home calls. If you want to block all unknown home calls with numbers or names that are not in your directory, allow list or star name list, change the settings to block calls without numbers and uncategorized calls. See Control home calls without numbers on page 111 and Control uncategorized home calls on page 112.
Page 196 Appendix Troubleshooting I am having difficulty hearing messages. Press VOLUME to increase speaker volume on the telephone base. Press VOLUME to increase the listening volume on a handset. The answering system does not answer after the correct number of rings. Make sure the answering system is on.
Page 197 Appendix Troubleshooting The answering system does not record messages. Make sure the answering system is on. Make sure the memory of the answering system is not full. When the answering machine memory is full, it does not record new messages until some old messages are deleted.
Page 198 Appendix Troubleshooting I’ve set my LCD language to Spanish or French and I don’t know how to change it back to English. Press MENU on your handset or base in idle mode, then enter 364# on the handset or base. You hear a confirmation tone. The handset registration is unsuccessful. Follow the steps, as mentioned below, to register the handset again.
Page 199: Maintenance
Appendix Maintenance Taking care of your telephone Your cordless telephone contains sophisticated electronic parts, so it must be treated with care. Avoid rough treatment. Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it.
Page 200: Important Safety Information
Appendix Important safety information This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information Read and understand all instructions in the user’s manual. Observe all markings on the product. Avoid using a telephone during a thunderstorm.
Page 201: Telephones
Appendix Important safety information Especially about cordless telephones Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the handset by radio waves, so there is a possibility that your cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset.
Page 202: Precautions For Users Of Implanted Cardiac Pacemakers
Appendix Important safety information Precautions for users of implanted cardiac pacemakers Cardiac pacemakers (applies only to digital cordless telephones): Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers.
Page 203: Fcc Part 68 And Acta
Appendix FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must be provided to your telephone service provider upon request. The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with the applicable Part 68 rules and technical requirements adopted by ACTA.
Page 204: Fcc Part 15
Appendix FCC Part 15 NOTE: This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation.
Page 205: California Energy Commission Battery Charging Testing
Appendix California Energy Commission battery charging testing instructions This telephone is set up to comply with the energy-conserving standards right out of the box. These instructions are intended for California Energy Commission (CEC) compliance testing only. When the CEC battery charging testing mode is activated, all telephone functions, except handset battery charging, will be disabled.
Page 206: Limited Warranty
Appendix Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all telephones.att.com questions about this product should be directed to our website at 1 (800) 222-3111 1 (866) 288-4268 or call . In Canada, dial 1.
Page 207 Appendix Limited warranty 5. How do you get warranty service? telephones.att.com To obtain warranty service in the United States of America, visit 1 (800) 222-3111 1 (866) 288-4268 or call . In Canada, please dial NOTE: Before calling for service, please review the user’s manual. A check of the PRODUCT’s controls and features might save you a service call.
Page 208: Technical Specifications
Appendix Technical specifications RF frequency band 1921.536MHz — 1928.448MHz Channels Telephone base voltage 96 — 129 Vrms (AC voltage, 60Hz) Telephone base voltage 6VDC @600mA (AC adapter output) Handset voltage 2.4 VDC, AAA x 2, Ni-MH Charger voltage 6VDC @400mA (AC adapter output) Operating times* Talk time (handset): up to 7 hours...
Page 209: Index
Index Index dial entries 99 review entries 98 Active devices 26, 27, 29 Caller ID manager 21 Add a Bluetooth headset 25 Calls without numbers 108 Add a cell phone 23 Cell alert 51 Add a handset 161 Cell call 54 Alerts manager 21 Cell phone download directory 30 Alert tones...
Page 210 Index Index Edit the label of a directory entry 95 Maintenance 192 Elapsed time 52 Make a cell call 54 End a cell call 54 Make a home call 52 End a home call 52 Memory match 97 Equalizer 62 Memos 158 Expand your telephone Message alert tone 148...
Page 211 Index Index Remote access 147, 159–160 Telephone operating range 201 Remote voice control 34–36 Temporary tone dialing 61 Remove a bluetooth device 28 Time 41 Repeat messages 155–156 Transfer a call 75–77 Replace a bluetooth device 29 Transfer a call from a handset to Replace a handset 163 a headset 53 Review the active devices list 27...
Page 212 Skip the message ....... 6 Record announcement... *7 Turn system on or off ....0 End remote access call ... 8 (or hang up) TL96457/TL96477/TL96487/TL96497/TL96547 DECT 6.0 cordless telephone/answering system with BLUETOOTH® wireless technology © 2017-2019 Advanced American Telephones. All Rights Reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to Advanced American Telephones, San Antonio, TX 78219.
Page 213 telephones.att.com The Bluetooth® word mark and logos are owned by Bluetooth SIG, Inc. and any use of such marks by Advanced American Telephones and its parent, VTech Holdings Limited, is under license. VTech Holdings Limited is a member of Bluetooth SIG, Inc. Other trademarks and trade names are those of their respective owners. ©...

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AT&T TL96477 Complete User's Manual

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