Troubleshooting - AT&T TL96456 Complete User's Manual

Appendix

Troubleshooting

If you have difficulty with your telephone, please try the following suggestions.
For customer service, or to purchase accessories or replacement parts, visit our
www.telephones.att.com
website at
1 (866) 288-4268
Canada, dial
I cannot pair my cell phone to the telephone base.
• Make sure you have cellular coverage.
• Make sure your cell phone is compatible with your
TL96276/TL96456. Check the Bluetooth compatibility list at
www.telephones.att.com/bluetooth.
• Make sure the Bluetooth function of your cell phone is turned on. See the
user's manual of your cell phone for more information.
• Make sure that you set your cell phone to search for devices.
If the TL96276/TL96456 is in your cell phone device history list, delete it
•
and try pairing again.
• Carefully follow the pairing instructions on pages 18-19 and make sure that
your cell phone is not connected to any other Bluetooth device.
• Turn off your cell phone, then turn it on again.
• Reset the telephone base. Unplug the unit's electrical power. Wait for
approximately 15 seconds, then plug it back in. Repeat the suggestions
mentioned above.
I cannot pair my headset to the telephone base.
• Make sure that your Bluetooth headset is in discoverable mode when pairing
with the telephone base. See the user's manual of your headset for more
information on how to set your headset to discoverable mode.
• Make sure your headset is compatible with your TL96276/TL96456.
Check the Bluetooth compatibility list at
www.telephones.att.com/bluetooth.
• Carefully follow the pairing instructions on pages 20-21. Make sure that your
headset is not connected to any other Bluetooth device.
• Reset the telephone base. Unplug the unit's electrical power. Wait for
approximately 15 seconds, then plug it back in. Repeat the suggestions
mentioned above.
1 (800) 222-3111
, or call
.
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