AT&T TL96456 Complete User's Manual page 152

Appendix
Troubleshooting
I cannot download contacts from my cell phone to my TL96276/TL96456.
• Make sure that your cell phone is paired and connected to the base.
• Make sure you place your cell phone next to the base while downloading.
• If your cell phone does not support the download, you can send the directory
from your cell phone. The system can receive the directory automatically. See
the user's manual of your cell phone for more information.
I see duplicate entries in my downloaded directory.
• If you see duplicate directory entries, you can delete them manually. Another
option is to download again from either your SIM card or phone memory, but
not both.
Some of my cell phone contacts were not imported to my TL96276/TL96456.
• Make sure to try copying the contacts from your SIM card to your cell phone
memory first, then download from your phone memory. If that doesn't work,
try copying the contacts from your cell phone memory to your SIM card,
then download from your SIM card. For more information on how to transfer
contacts between your SIM card and your phone memory, refer to the user's
manual of your cell phone.
Can the TL96276/TL96456 help the poor cell phone reception in my house?
• If your cell phone has poor reception in your home, the TL96276/TL96456
cannot improve the reception. However, if you have a location in your
house with better reception, you can leave your cell phone in that location
while you use TL96276/TL96456 cell line. In order for this to work,
the cell phone must be within 30 feet of the telephone base for optimal
performance.
The phone doesn't play my iPhone ringtone when there is an incoming call.
• Make sure your iPhone operating system is iOS 4.1 or later.
• Make sure you have turned on the Cell ringer feature (page 31).
The iPhone ringtone played is unclear or too loud with noise.
• The quality of ringtone played on your telephone is subject to individual
ringtone characteristics. .
• Try using another iPhone ringtone to test the quality.
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