Juniper SRX550 Hardware Manual page 207

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Place the individual component in an electrostatic bag.
Write the Return Materials Authorization (RMA) number on the exterior of the box to
ensure proper tracking.
CAUTION: Do not stack any of the services gateway components during
packing.
Contacting Customer Support on page 179
Return Procedure for the SRX550 High Memory Services Gateway on page 180
Information You Might Need to Supply to JTAC on page 182
Required Tools and Parts for Packing the SRX550 High Memory Services Gateway on
page 183
Packing the SRX550 High Memory Services Gateway for Shipment on page 183
Chapter 25: Contacting Customer Support and Returning Components
185