Packing Srx550 High Memory Services Gateway Components For Shipment - Juniper SRX550 Hardware Manual

SRX550 High Memory Services Gateway Hardware Guide
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Packing SRX550 High Memory Services Gateway Components for Shipment

184
On the console or other management device connected to the services gateway, enter
3.
the CLI operational mode and issue the following command to shut down the services
gateway software:
user@host> request system halt
Wait until a message appears on the console confirming that the operating system
has halted.
Shut down power to the services gateway by pressing the Power button on the front
4.
of the services gateway.
Disconnect power from the services gateway.
5.
Remove the cables that connect to all external devices.
6.
Remove any GPIMs or Mini-PIMs that have been installed in the services gateway.
7.
If the services gateway is installed in a rack, have one person support the weight of
8.
the services gateway while another person unscrews and removes the mounting
screws.
Place the services gateway in the shipping carton.
9.
Cover the services gateway with an ESD bag, and place the packing foam on top of
10.
and around the device.
Replace the accessory box on top of the packing foam.
11.
Securely tape the box closed.
12.
Write the Return Materials Authorization (RMA) number on the exterior of the box to
13.
ensure proper tracking.
Contacting Customer Support on page 179
Return Procedure for the SRX550 High Memory Services Gateway on page 180
Information You Might Need to Supply to JTAC on page 182
Required Tools and Parts for Packing the SRX550 High Memory Services Gateway on
page 183
Packing SRX550 High Memory Services Gateway Components for Shipment on page 184
Follow these guidelines for packing and shipping individual components of the services
gateway:
When you return a component, make sure that it is adequately protected with packing
materials and packed so that the pieces are prevented from moving around inside the
carton.
Use the original shipping materials if they are available.
Copyright © 2016, Juniper Networks, Inc.