Troubleshooting - ATEN CN-6000 User Manual

Troubleshooting

Symptom
Users cannot find the
CN-6000 on the network.
After I move the
CN-6000 to a different
computer, it no longer
shows up on the
network.
The power on sequence may not have been performed
correctly. You must power up the CN-6000 before
powering up the equipment it connects to.
This can happen if the new network supports DHCP but the
CN-6000 is configured to set the IP address manually, or if
the new network doesn't use DHCP to assign IP
addresses, but the CN-6000 is set to obtain its IP address
automatically via DHCP (see p. 16, for details).
To resolve the problem:
1. Put the CN-6000 back on its original domain, and log
into it there.
2. Change the setting to DHCP (if that is appropriate), or
manually assign the CN-6000 a new IP address
corresponding to the domain that that the new computer
resides on.
The Administrator Utility
Action
27