ATEN CN-6000 User Manual
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ATEN CN-6000 User Manual

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User Manual

CN-6000
2004-05-12

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  • Page 1: User Manual

    User Manual CN-6000 2004-05-12...
  • Page 2 Warning! This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.

  • Page 3: Packing List

    CN-6000 User Manual Packing List The complete CN-6000 package consists of: 1 CN-6000 KVM On the Net Control Unit 1 CS Custom KVM Cable Set 1 Power Adapter 1 Rack Mount Kit 1 Software CD 1 User Manual 1 Quick Start Guide Check to make sure that all the components are present and that nothing was damaged in shipping.

  • Page 4: Table Of Contents

    CN-6000 User Manual Contents 1. Introduction Overview ....... . . 1 Features .
  • Page 5 Options ......52 The CN-6000 List Panel ......53 The Event List Window .

  • Page 6: About This Manual

    CN-6000 User Manual About This Manual This User Manual is provided to help you get the most from your CN-6000 system. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below.
  • Page 7 CN-6000 User Manual Conventions This manual uses the following conventions: Indicates text that you should key in. Courier Indicates keys you should press. For example, [Enter] means to press the Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt].
  • Page 8 CN-6000 User Manual Notes: viii 2004-05-12...

  • Page 9: Overview

    Introduction Overview The CN-6000 is a control unit that allows operators to monitor and access their computers from remote locations. The CN-6000 connects to the Internet, an Intranet, LAN, or WAN using industry standard Category 5 cable, then uses KVM cable to connect to a local KVM switch or server.
  • Page 10 Once an operator successfully connects and logs in, his screen displays what is running on the remote unit attached to the CN-6000 (a KVM OSD display, a server’s desktop, or a running program, for example) and he can control it from his console just as if he were there.

  • Page 11: Features

    Introduction Features Remote access of KVM switches or servers via LAN, WAN, or the Internet; control your installation from down the hall, down the street, or half-way around the world Supports 10Base-T, 100Base-T, TCP/IP, HTTP Advanced security features include password protection and advanced encryption technologies High video resolution: up to 1280 x 1024 @ 75Hz;...

  • Page 12: System Requirements

    System Requirements For best results we recommend that the computers used to access the CN-6000 control unit have at least a P III 1 GHz processor, and that the screen resolution is set to 1024 x 768. For best results we recommend that the internet connection speed be at least 128 kbps.

  • Page 13: Hardware Setup

    Hardware Setup Front View 1. Reset / Firmware Upgrade Switch Pressing and holding this switch in while powering ON the CN-6000 resets it to the factory default firmware level. After the CN-6000 has been powered ON, pressing and holding this switch in for more that two seconds performs a system reset.

  • Page 14: Rear View

    KVM switch or server plugs in here. 2. Local Console Section The CN-6000 can be accessed via a local console as well as over the Net. The cables for the local console (keyboard, monitor, and mouse) plug in here. Each port is color coded and marked with an appropriate icon to indicate itself.

  • Page 15: Installation

    3. Plug the LAN or WAN cable into the CN-6000’s RJ-45 socket. 4. Power up your server or KVM installation. 5. Plug the power adapter cable into the CN-6000’s power jack, then plug the power adapter into an AC power source.
  • Page 16 CN-6000 User Manual Notes: 2004-05-12...

  • Page 17: The Administrator Utility

    Chapter 3. The Administrator Utility Installation 1. Insert the software CD into your CD-ROM drive 2. Open the drive and folder where the Administrator Setup icon (CN6KAdminTool.exe) is located and double click the icon. The Administration Utility installation screen appears: 3.

  • Page 18: Starting Up

    The serial number can be found on the bottom panel of the CN-6000. Key in the serial number - 5 characters per box - then Click OK.

  • Page 19: Logging In

    IP address (if one exists), to that device and attempts to connect again. 4. When the Administrator Utility searches for CN-6000 devices, if it finds them in different network segments (one at 10.0.0.xxx, and another at 216.0.0.xxx, for example), it will attempt to substitute a dynamic IP address (10.0.0.111, for example).
  • Page 20 Username and Password. If you see this message, try logging in again being careful with the Username and Password If you successfully log in to the CN-6000 with the default username and password, the following message appears: For security purposes, be sure to change the default Username and Password to something unique (see User Management, p.

  • Page 21: The Settings Notebook

    The Administrator Utility The Settings Notebook Overview After successfully logging in, the Settings notebook appears: There are five tabs, each representing a different administrative activity. A description of each of the five activities and how to configure their settings is provided in the sections that follow.

  • Page 22: Uploading Changes

    CN-6000 User Manual Uploading Changes When settings have been configured to your satisfaction and you are ready to upload the changes to the CN-6000: 1. Click OK to start the updating procedure. When updating has finished, the following message displays: 2.

  • Page 23: General

    CN-6000, erase the current name and key in one of your choosing (15 characters max.). Main Firmware Version Indicates the CN-6000’s’s current firmware version level. New versions of the CN-6000’s firmware can be dowloaded from our web site as they become available (see p. 24 for installation details). 2004-05-12...

  • Page 24: Network

    As a security measure, the Administrator can set the Port numbers that the user must specify when he attempts to connect to a CN-6000’s IP address. Unless the correct Port number is given, the CN-6000 device will not be found. An explana-...
  • Page 25 00-48-54-65-00-01. Log Server: Important transactions that occur on the CN-6000, such as logins, internal status messages, etc., are kept in an automatically generated log file. Specify the MAC address and a Port number for the server you want the log file to reside on in the Log Server section.

  • Page 26: Security

    Security The Security page is used to control access to the CN-6000. User station filters permit or deny access to the CN-6000 for specific IP and MAC addresses attempting to access the system with CN-6000 Client software. The Java Access Page lets the Administrator specify the page that the user connects to when he uses the Java Client to access the CN-6000.
  • Page 27 The Administrator Utility Filtering: There are a maximum of 100 filters allowed for each category (User IPs, User MACs, and Administrator MACs). To enable filtering for User Stations, Click to put a check mark in the IP and/or MAC Filter enable checkbox. To add a filter, Click Add.
  • Page 28 If the include button is checked, all the addresses within the filter range are allowed access to the CN-6000; all other addresses are denied access. If the exclude button is checked, all the addresses within the filter range are denied access to the CN-6000;...

  • Page 29: User Management

    This page is used to set up and manage user profiles. It defines the access rights of each user. Up to 64 user profiles can be established. Note: Only one user can connect to the CN-6000 at at time To add a user profile, Click Add and fill in the information asked for in the User Management dialog box that appears.
  • Page 30 1. Checking Configure defines an Administrator who is allowed to configure the system, but does not have permission to access the CN-6000 via the Java Client software. 2. Checking Java access defines a User who is allowed to access the CN-6000 via the Java Client software, but does not have permission to configure the system.

  • Page 31: Customization

    Working Modes If Stealth Mode is enabled, the CN-6000 cannot be pinged. If Echo Mode is disabled, the CN-6000 will not show up in the list of local CN-6000 units (see p. 10 and p. 28) Reset on exit...

  • Page 32: Upgrading The Firmware

    CN-6000 User Manual Upgrading the Firmware New versions of the firmware files can be downloaded from our website at http://www.aten.com as they become available. After downlaoding the file, to upgrade the firmware do the following: 1. Go to the Customization page of the Administration configuration notebook (see p.
  • Page 33 The Administrator Utility You return to the Customization page with the path to file, and the Upload version number displayed. 3. Check Reset on exit, then Click OK to exit the Administrator Utility and complete the firmware upgrade. 2004-05-12...

  • Page 34: Java Authentication Page

    CN-6000 User Manual Java Authentication Page As an important security feature, users who connect to the CN-6000 via the Java Client must first log in before being allowed access. A Java Authentication Page that implements a Login (Username and Password) feature is provided on the distribution disk for this purpose.

  • Page 35: The Windows Client

    Starting Up To bring up the Windows Client Main Screen, run the CN-6000 Client either by double clicking its icon, or by keying in the full path to CN6KClient.exe on the command line.

  • Page 36: The Connection Screen

    If this is the first time that you are running the program, a dialog box appears requesting you to input your serial number. If you don’t know what it is, contact the CN-6000 administrator. Key in the serial number - 5 characters per box - then Click OK.
  • Page 37 DClick it. CN-6000 IP: This area is used when you want to connect to a CN-6000 at a remote location. You can drop down the list box and select an IP address or key in an IP address if the one you want isn’t listed, then key in the Port number in the Port field.

  • Page 38: The File Menu

    A Work File consists of all the information specified in a Client session. This includes the CN-6000 and CN-6000 IP list items, as well as the Hotkey settings. Whenever a user runs the Client program, it opens with the values contained in the current work file.

  • Page 39: The Tools Menu

    The Windows Client The Tools Menu Tools menu operations are performed after you connect, but before you switch to remote view. There are two entries on the Tools Menu: Keyboard and Config. They are explained in the sections that follow. Keyboard Various configuration actions related to the keyboard, video, and mouse can be performed via hotkey combinations.
  • Page 40 CN-6000 User Manual Configuring the Hotkeys: If you find the default Hotkey combinations inconvenient, you can configure them to whatever suits your taste, as follows: 1. With the Hotkey Setup screen open, highlight the Action, then Click Start 2. Key in the Function keys (one at a time). The key names appear in the Key field as you press them.
  • Page 41 The Windows Client An explanation of the actions is given in the table, below: Action Explanation Exit remote location Break the connection to the CN-6000 and return to local operation. Adjust video Brings up the video adjustment utility. Toggle OSD Toggles the OSD display Off and On (see Screen Information, p.

  • Page 42: Config

    CN-6000 User Manual Config When you select Config, a screen similar to the one below appears: If Keep screen size is not enabled (there is no checkmark in the box), the remote screen is resized to fit the resolution of your local monitor.

  • Page 43: Connecting

    Connecting To connect to a CN-6000 unit: 1. If it is in the CN-6000 List, DClick it; if you are using the CN-6000 IP input box, specify the IP address and Port number, then Click Open. A Login dialog box appears: 2.

  • Page 44: Operation

    CN-6000 User Manual Operation Screen Information Once the connection to the CN-6000 has been accomplished, a window opens on the Client’s monitor that exactly replicates the remote system’s video output display captured by the CN-6000. Local keystroke and mouse input is captured and sent to the remote system.

  • Page 45: Keystrokes

    Mouse Synchronization Until you close the CN-6000 connection, mouse movements have no effect on your local system, but are captured and sent to the remote system, instead. From time to time, especially if you change video resolution, the local mouse movement may no longer be synchronized with the remote system’s mouse...
  • Page 46 CN-6000 User Manual Windows 2000: Set the mouse speed to the middle position; set the mouse acceleration to None (Control Panel → Mouse → Mouse Properties → Motion): Windows XP/Server 2003: Set the mouse speed to the middle position; disable Enhance Pointer Precision (Control Panel →...

  • Page 47: Video Adjustment

    The Windows Client WinMe / Win95: Set the mouse speed to the middle position; disable mouse acceleration (click Advanced to get the dialog box for this). WinNT / Win98: Set the mouse speed to the slowest position. Video Adjustment You can adjust the placement and the picture quality of the remote screen (as displayed on your local monitor) with the Video Options function.
  • Page 48 CN-6000 User Manual The meanings of the adjustment options are given in the table below: Option Usage Screen Position Adjust the horizontal and vertical position of the remote computer window by Clicking the Arrow buttons. Auto-Sync Click Auto-Sync to have the function detect the vertical and horizontal offset values of the remote screen and automatically synchronize it with the local screen.

  • Page 49: The Java Client

    Chapter 5. The Java Client The Java Client is provided to make the CN-6000 accessible to all platforms. Systems that have Java installed can connect. If you don’t already have Java, it is available for free download from Sun’s Java web site (http://java.sun.com).
  • Page 50 CN-6000 administrator.) An Address Input dialog box appears: 5. Key in the IP address for the unit you want to connect to - including a forward slash followed by the name of the CN-6000’s Java Client web page. For example: 168.10.95.1/cn6k.html Note: For security purposes, the name of the page that you connect to must be specified correctly as part of the IP address.
  • Page 51 The Java Client After you establish a connection, a Login dialog box appears: 6. Provide a valid Username and Password and Click OK. After a second or two, an Authentication progress window appears: Once the authentication procedure completes successfully, the remote system displays in a window on your monitor: 2004-05-12...

  • Page 52: Operation

    CN-6000 User Manual Operation The remote system displays in a window on the upper portion of your monitor. You can work on the remote system via this screen just as if it were your local system. The Java Client’s toolbar is hidden in the blank area at the bottom center of the screen.When you move the mouse pointer over this area, the toolbar appears:...

  • Page 53: The Toolbar

    Keypad: Clicking the second button, brings up the Keypad. Since some locally input keyboard combinations can not be captured and sent to the CN-6000, the Keypad provides a one-click implementation of their actions on the remote system. 2004-05-12...
  • Page 54 CN-6000 User Manual Mouse: At times the local mouse movement may lose sync with the remote mouse movement. If performing an Autosync doesn’t resolve the problem The Mouse Synchronization function gets them back into sync. This is similar to the Mouse Synchronization feature of the Windows Client (see p.

  • Page 55: The Log Server

    Chapter 6. The Log Server The Windows-based CN6000 Log Server is an administrative utility that records all the events that take place on selected CN-6000 units. Installation 1. Insert the CN-6000 software CD into your CD-ROM drive 2. Open the drive and folder where the Log Server Setup icon (CN6KLogServer.exe) is located and double click the icon.

  • Page 56: Starting Up

    The screen is divided into three components: A Menu Bar at the top A panel to display a list of CN-6000 units below it (see p. 53 for details). A panel to display an Events List at the bottom Each of the components is explained in the sections that follow.

  • Page 57: The Menu Bar

    CN-6000 units to the CN-6000 List; edit the information for units already on the list; or delete CN-6000s from the list. To edit or delete a listed CN-6000, first select the one you want in the CN-6000 List window, then open this menu and click Edit or Delete.

  • Page 58: Events

    Field Expalanation Address This can either be the IP address of the CN-6000 or its DNS name (if the network administrator has assigned it a DNS name). Port The Log Server port number assigned to the CN-6000 (see p. 16).
  • Page 59 CN6000 List: CN-6000 units are listed according to their IP address. Select the unit that you want to perform the search on from this list. You can select more than one unit for the search. If no units are selected, the search is performed on all of them.

  • Page 60: Options

    CN-6000 User Manual Options This menu has a single item: Retry. Retry allows you to set the number of seconds that the Log Server should wait before attempting to connect if its previous attempt to connect failed. When you click this item, a dialog box, similar to the one below, appears: Key in the number of seconds, then click OK to finish.

  • Page 61: The Cn-6000 List Panel

    The Log Server The CN-6000 List Panel The CN-6000 List panel displays a list of all the CN-6000 units that have been selected for the Log Server to track (see Configure, p. 49). Tick information for the currently selected CN-6000 displays in the Events List panel below it.
  • Page 62 This is the Port number assigned to the CN-6000 (see Configure, p. 49). Connection If the Log Server is connected to the CN-6000, this field displays Connected. If it is not connected, this field displays Waiting. This means that the Log Server’s MAC address has not been set properly.

  • Page 63: The Event List Window

    The Log Server The Event List Window This window displays tick information for the currently selected CN-6000. Note that even though any other CN-6000s aren’t currently selected, if their Recording checkbox is checked, the Log Server records their tick information and keeps it in its database.
  • Page 64 CN-6000 User Manual Notes: 2004-05-12...

  • Page 65: Appendix

    Appendix Specifications Function Specification Connectors Console 1 x 6 pin mini-DIN F - Keyboard Ports 1 x 6 pin mini-DIN F - Mouse 1 x HDB-15 F - Video KVM Port 1 x SPHD-15 F 1 x RJ-45 Receptacle Power 1 x DC Jack LEDs Power...

  • Page 66: Rack Mounting

    CN-6000 User Manual Rack Mounting For convenience and flexibility, the CN-6000 can be mounted on a system rack. To rack mount the unit do the following: 1. Screw the mounting bracket into the top or bottom of the unit as shown in the example diagram below.

  • Page 67: Troubleshooting

    Appendix Troubleshooting General Operation Problem Resolution Erratic Operation If the CN-6000 is connected to a KVM switch, make sure to power on the switch before powering on the CN-6000. Sun Systems Problem Resolution Video display problems with The display resolution should be set to 1024 x 768: HDB15 interface systems (e.g., Sun Blade 1000 servers).

  • Page 68: The Administrator Utility

    The Administrator Utility Problem Resolution The default CN-6000 IP address 1. When the CN-6000 starts, if it doesn’t find a DHCP is determined by DHCP. My environment after 30 seconds, it automatically sets network uses fixed IP addresses. its IP address to 192.168.0.60. Connect to it at that...

  • Page 69: The Java Client

    Action Java Client won’t 1. Make sure to include the correct name of the web page connect to the when you specify the CN-6000’s IP address. CN-6000 2. Close the Java Client, reopen it, and try again. Java Client Exit the program and start again.

  • Page 70: Limited Warranty

    CN-6000 User Manual Limited Warranty IN NO EVENT SHALL THE DIRECT VENDOR’S LIABILITY EXCEED THE PRICE PAID FOR THE PRODUCT FROM THE DIRECT, INDIRECT, SPECIAL, INCIDEN- TAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT, DISK OR ITS DOCUMENTATION.
  • Page 71 Front view 5 Troubleshooting 61 Rear view 6 Configure Log Server 49 Log Server 2, 17 Configuring hotkeys 32 CN-6000 List Window 53 Windows Client 35 Configure 49 Event List Window 55 Events 50 Features 3 Installation 47 Filtering 18, 19...
  • Page 72 CN-6000 User Guide N - O Network environment 16 Upgrading the firmware 24 User Management 21 Overview 1 Video Adjustment Rack Mounting 58 Java Client 45 Reset on exit 23 Windows Client 39 Serial number 10 Windows Client 2 Java Client 41...

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