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ATEN CN-6000 User Manual

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  • Page 1 KVM On the NET CN-6000 User Manual www.aten.com...
  • Page 2 CN-6000 User Manual FCC Information This is an FCC Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.

  • Page 3: User Information

    CN-6000 User Manual User Information Online Registration Be sure to register your product at our online support center: International http://support.aten.com North America ATEN TECH http://www.aten-usa.com/product_registration ATEN NJ http://support.aten.com Telephone Support For telephone support, call this number: International 886-2-8692-6959 North America...

  • Page 4: Package Contents

    © Copyright 2007 ATEN® International Co., Ltd. Manual Part No. PAPE-0227-300G Printing Date: 02/2008 ATEN and the ATEN logo are registered trademarks of ATEN International Co., Ltd. All rights reserved. All other brand names and trademarks are the registered property of their respective owners.

  • Page 5: Table Of Contents

    CN-6000 User Manual Contents User Information ..........iii Online Registration .
  • Page 6 CN-6000 User Manual Keystrokes ..........32 Mouse Synchronization.
  • Page 7 The CN-6000 List Panel ........85...

  • Page 8: About This Manual

    Chapter 2, Hardware Setup, provides step-by-step instructions for setting up your installation, and explains some basic operation procedures. Chapter 3, Getting Started, describes how to log into the CN-6000 with a browser, and explains the functions of the icons and buttons that appear on the opening page.

  • Page 9: Conventions

    For information about all ATEN products and how they can help you connect without limits, visit ATEN on the Web or contact an ATEN Authorized Reseller. Visit ATEN on the Web for a list of locations and telephone numbers: International http://www.aten.com...
  • Page 10 CN-6000 User Manual This Page Intentionally Left Blank...

  • Page 11: Introduction

    Chapter 1 Introduction Overview The CN-6000 is a control unit that allows operators to monitor and access their computers from remote locations using a standard Internet browser or Windows-based application programs. The CN-6000 connects to the Internet, an Intranet, LAN, or WAN using industry standard Category 5 cable, then uses a KVM cable to connect to a local KVM switch or server.
  • Page 12 Once an operator successfully connects and logs in, his screen displays what is running on the remote unit attached to the CN-6000 (a KVM OSD display, a server's desktop, or a running program, for example) and he can control it from his console just as if he were there.

  • Page 13: Features

    1. Introduction Features Remote access of KVM switches or servers via LAN, WAN, or the Internet; control your installation from down the hall, down the street, or half-way around the world Supports 10Base-T, 100Base-T, TCP/IP, HTTP Advanced security features include password protection and advanced encryption technologies High video resolution: up to 1280 x 1024 @ 75Hz;...

  • Page 14: System Requirements

    60, 70, 75 1600 x 1200 Only cable sets specifically designed to work with the CN-6000 may be used. A 1.8 m cable set is provided with this package. Cable sets are also available in other lengths, as shown in the table below.

  • Page 15: Components

    Pressing and holding this switch in while powering ON the Upgrade Switch CN-6000 returns it to the factory default firmware level. After the CN-6000 has been powered ON, pressing and holding this switch in for more that two seconds performs a system reset.

  • Page 16: Rear View

    The KVM cable (supplied with this package) that links the CN-6000 to your KVM switch or server plugs in here. Local Console The CN-6000 can be accessed via a local console as well Section as over the Net. The cables for the local console (keyboard, monitor, and mouse) plug in here.

  • Page 17: Hardware Setup

    Keyboard Power On function. Rack Mounting For convenience and flexibility, the CN-6000 can be mounted on a system rack. To rack mount the unit do the following: 1. Using the screws provided with this package, screw the mounting bracket into the top or bottom of the unit as shown in the diagram below.
  • Page 18 CN-6000 User Manual 2. Screw the bracket into any convenient location on the rack. Note: These screws are not provided. We recommend that you use M5 x 12 Phillips Type I cross, recessed type screws.

  • Page 19: Installation

    3. Plug the LAN or WAN cable into the CN-6000's RJ-45 socket. 4. Plug the power adapter cable into the CN-6000's power jack, then plug the power adapter into an AC power source. 5. Power up your server or KVM installation.
  • Page 20 CN-6000 User Manual This Page Intentionally Left Blank...

  • Page 21: Getting Started

    Logging In To operate the CN-6000 from an Internet browser, begin by logging in: 1. Open your browser and specify the IP address of the CN-6000 you want to access in the browser's URL location bar. Note: 1. Get the IP address from the CN-6000 administrator.
  • Page 22 CN-6000 User Manual The CN-6000 login page appears: 3. Provide a valid Username and Password (set by the CN-6000 administrator), then click Login to continue. Note: 1. If you are the administrator, and are logging in for the first time, use the default Username: administrator;...
  • Page 23 3. Getting Started After you have successfully logged in, the CN-6000 Main Page appears:...

  • Page 24: Screen Elements

    (see User Manager, page 24), clicking this icon will bring up its interface. All the events that take place on the CN-6000 are recorded in a log file. If you have the proper permission (see User Manager, page 24), clicking this icon displays the contents of the log file.

  • Page 25: Administration

    Introduction The administration utilities, represented by the icons located across the top of the CN-6000 web page, are used to configure the CN-6000 for operation. This chapter discusses each of them in turn. As you make your configuration changes, click the Apply icon at the upper left of the web page to save the changes in the CN-6000's configuration file.

  • Page 26: General

    (15 characters max.). MAC Address: The CN-6000's MAC Address displays here. Firmware Version: Indicates the CN-6000's current firmware version level. Note: New versions of the CN-6000's firmware can be downloaded from our website as they become available (see Firmware, page 27).

  • Page 27: Network

    (and set the firewall accordingly). Users must specify the port number as part of the IP address when they log in to the CN-6000. If an invalid port number (or no port number) is specified, the CN-6000 will not be found.

  • Page 28: Ip Address

    For dynamic IP address assignment, select the Obtain an IP address automatically, radio button. Note: If the CN-6000 is on a network that uses DHCP to assign network addresses, and you need to ascertain its IP address, see IP Address Determination, page 94, for information.

  • Page 29: Security

    Security The Security page is used to control access to the CN-6000. IP and MAC Filters permit or deny access to the CN-6000 for specific IP and MAC addresses attempting to access the system. The Default Java program name lets the Administrator specify an addition to the IP address that the user must include when he accesses the CN-6000 with the Java Client.

  • Page 30: Filtering

    CN-6000; all other addresses are denied access. If the exclude button is checked, all the addresses within the filter range are denied access to the CN-6000; all other addresses are allowed access. User Station Filtering - IPs: To enable IP filtering for User Stations, click to put a check mark in the IP Filter enable checkbox.
  • Page 31 4. Administration 4. To filter a single IP address, key in the same address as the start IP. To filter a continuous range of addresses, key in the end number of the range. After filling in the address, click OK. 5.

  • Page 32: Radius

    2. Fill in the IP addresses and Service Ports for the Primary and Alternate RADIUS servers. 3. Set the time in seconds that the CN-6000 waits for a RADIUS server reply before it times out in the Timeout field. 4. Set the number of RADIUS retries allowed in the Retries field.
  • Page 33 Note: 1. The characters are not case sensitive. Capitals or lower case work equally well. 2. Characters are comma delimited. 3. An invalid character in the configuration string will prohibit access to the CN-6000 for the user. Examples: String Meaning c,w,p User has administrator privileges;...

  • Page 34: User Manager

    CN-6000 User Manual User Manager This configuration dialog is used to manage user profiles. A maximum of 64 user profiles can be created. To add a user, fill in the information asked for in the User Info dialog box and click Add.
  • Page 35 View Only: Checking View Only allows a User to view the video of the display of the computers attached to the ports of the KVM switch connected to the CN-6000, but they are not allowed to perform any operations on the computers.

  • Page 36: Customization

    Working Mode If Stealth Mode is enabled, the CN-6000 cannot be pinged. If Echo Mode is disabled, the CN-6000 will not show up in the list of local CN-6000 units. See the CN-6000 AP version manual (provided on the CD that came with this package) for details.

  • Page 37: Firmware

    4. Administration Firmware New versions of the CN-6000 firmware can be downloaded from our website: www.aten.com.tw as they become available. To upgrade the firmware, do the following: 1. After downloading the new firmware file to your computer, click the Firmware icon to open the Firmware configuration dialog: 2.
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  • Page 39: The Windows Client

    Each time you want to access the CN-6000, you must log in to the web page with a valid username and password to download a fresh copy of the program. 3. When a connection to the CN-6000 has been established, a screen similar to the one below appears:...
  • Page 40 Switch Click Switch to take over console control of the unit that the CN-6000 is connected to. Exit Click to exit the Windows Client program.

  • Page 41: Operation

    5. The Windows Client Operation Once the Switch to the CN-6000 has been accomplished, the remote system's video output is captured and displayed on your monitor. At the same time, your local keystroke and mouse input is captured and sent to the remote system.

  • Page 42: Keystrokes

    Mouse Synchronization Until you close the CN-6000 connection, mouse movements have no effect on your local system, but are captured and sent to the remote system, instead. From time to time, especially if you change video resolution, the local mouse movement may no longer be synchronized with the remote system's mouse pointer.
  • Page 43 5. The Windows Client Windows 2000: Set the mouse speed to the middle position; set the mouse acceleration to None (Control Panel → Mouse → Mouse Properties → Motion): Windows XP/Server 2003: Set the mouse speed to the middle position; disable Enhance Pointer Precision (Control Panel →...

  • Page 44: Hotkeys

    CN-6000 User Manual WinMe: Set the mouse speed to the 5th position; disable mouse acceleration (click Advanced to get the dialog box for this). WinNT / Win98 / Win95: Set the mouse speed to the slowest position. Sun / Linux:...

  • Page 45: Configuring The Hotkeys

    Substitute Alt key Although all other keyboard input is captured and sent to the CN-6000, [Alt + Tab] and [Ctrl + Alt + Del] work on your local computer. In order to implement their effects on the remote system, a function key is substituted for the Alt key. If you substitute the F12 key, for example, you would use [F12 + Tab] and [Ctrl + F12 + Del].

  • Page 46: Video Adjustment

    CN-6000 User Manual Video Adjustment You can adjust the placement and the picture quality of the remote screen (as displayed on your local monitor) with the Video Options function. To do so, either click on the Hammer icon on the OSD Control Panel, or use the Adjust...
  • Page 47 5. The Windows Client The meanings of the adjustment options are given in the table below: Option Usage Screen Position Adjust the horizontal and vertical position of the remote computer window by clicking the Arrow buttons. Auto-Sync Click Auto-Sync to have the function detect the vertical and horizontal offset values of the remote screen and automatically synchronize it with the local screen.

  • Page 48: The Message Board

    CN-6000 User Manual The Message Board The CN-6000 supports multiple user logins, which can possibly give rise to access conflicts. To alleviate this problem, a message board feature has been provided, allowing users to communicate with each other. The message board functions much like an internet chat program does. When...

  • Page 49: The Button Bar

    5. The Windows Client The Button Bar The buttons on the Button Bar are toggles. Their actions are described in the table below: Button Action Enable/Disable Chat. When disabled, messages posted to the board are not displayed. The button is shadowed when Chat is disabled.

  • Page 50: User List Panel

    CN-6000 User Manual User List Panel The names of all the logged in users are listed in this panel. Your name appears in olive; other users' names appear in green. By default, messages are posted to all users. To post a message to one individual user, select the user's name before sending your message.

  • Page 51: The Java Client

    The Java Client Introduction The Java Client makes the CN-6000 accessible to all platforms that have Java 2 installed. Java 2 is available for free download from Sun's Java web site (http://java.sun.com). To access the CN-6000 with the Java Client software: 1.

  • Page 52: Operation

    CN-6000 User Manual Once the authentication procedure completes successfully, the remote system displays on your monitor: Operation You can work on the remote system via the screen display on your monitor just as if it were your local system. Note: 1. You can switch between your local and remote programs with [Alt + Tab].

  • Page 53: The Toolbar

    6. The Java Client The Toolbar The Java Client's toolbar gives you control over the KVM operations. It is hidden in the blank area at the bottom center of the screen, and appears when you move the mouse pointer over this area. Message Screen Keyboard...
  • Page 54 CN-6000 User Manual Keypad: Clicking the second button, brings up the Keypad. Since some locally input keyboard combinations can not be captured and sent to the CN-6000, the Keypad provides a one-click implementation of their actions on the remote system. Mouse: At times the local mouse movement may lose sync with the remote mouse movement.
  • Page 55 6. The Java Client Message Board: The CN-6000 supports multiple user logins, which can possibly give rise to access conflicts. To alleviate this problem, a message board feature, similar to an internet chat program allows users to communicate with each other.
  • Page 56 CN-6000 User Manual The buttons on the Button Bar are toggles. Their actions are described in the table below: Enable/Disable Chat. When disabled, messages posted to the board are not displayed. The button is shadowed when Chat is disabled. The icon displays next to the user's name in the User List panel when he has disabled Chat.
  • Page 57 6. The Java Client Lock LEDs: These LEDs show the Num Lock, Caps Lock, and Scroll Lock status of the remote computer. click on the icon to toggle the status. Note: When you first connect, the LED display may not be accurate. To be sure, click on the LEDs to set them.
  • Page 58 CN-6000 User Manual This Page Intentionally Left Blank...

  • Page 59: The Log File

    The Log File The Log File Screen The CN-6000 logs all the events that take place on it. Following a reset, it writes them to a log file, which is a searchable database. To view the contents of the log file, click the Log icon at the lower left of the page. A screen similar...
  • Page 60 CN-6000 User Manual A maximum of 512 events are kept in the log file. As new events are recorded, they are placed at the bottom of the list. When a new event is recorded after there are 512 events in the log file, the earliest event in the list is discarded.

  • Page 61: Ap Operation

    Chapter 8 AP Operation In addition to the browser based operation utilities, the CN-6000 also provides Windows-based programs that can be used in their stead. These include an administration utility, a Windows client, a Java client, and a Log Server. This chapter explains how to install and operate each of them.

  • Page 62: Starting Up

    If this is the first time that you are running the utility a dialog box appears requesting you to input your serial number. The serial number can be found on the CN-6000's CD case. Key in the serial number - 5 characters per box - then click OK The Administrator Utility searches for CN-6000 devices installed on the local LAN segment.

  • Page 63: Logging In

    IP address (if one exists), to that device and attempts to connect again. 4. When the Administrator Utility searches for CN-6000 devices, if it finds a unit that was originally on a different network segment that still has a fixed IP address from its previous location, it will list the unit (showing the IP address), but you cannot connect to it.
  • Page 64 Username and Password. If you see this message, try logging in again being careful with the Username and Password If you successfully log in to the CN-6000 with the default username and password, the following message appears: For security purposes, be sure to change the default Username and Password to something unique (see User Management, page 63).

  • Page 65: The Settings Notebook

    8. AP Operation The Settings Notebook After successfully logging in, the Settings notebook appears. There are five tabs, each representing a different administrative function. A description of the functions and how to configure their settings is provided in the sections that follow.

  • Page 66: Uploading Changes

    Uploading Changes When the Settings have been configured to your satisfaction and you are ready to upload the changes to the CN-6000: 1. If you made changes on the Network page, or if you upgraded the firmware on the Customization page, you must enable Reset on Exit (see Customization, page 65) before going to step 2.

  • Page 67: General

    Device Name: To make it easier to manage installations that have more than one CN-6000, each one can be given a name. To assign a name for the CN-6000, erase the current name and key in one of your choosing (15 characters max.).

  • Page 68: Network

    As a security measure, the Administrator can set the Port numbers that the User must specify when he attempts to connect to a CN-6000's IP address. Unless the correct Port number is given, the CN-6000 device will not be found. An explanation of the fields is given in the table below:...
  • Page 69 See IP Address Determination, page 94, for detailed information on assigning a fixed IP address The CN-6000 can either have its DNS address assigned automatically, or a fixed address can be specified. For automatic address assignment, select the Obtain DNS server address automatically, radio button.

  • Page 70: Security

    Security The Security page is used to control access to the CN-6000. User station filters permit or deny access to the CN-6000 for specific IP and MAC addresses attempting to access the system. The Login string lets the Administrator specify an addition to the IP address that the user must include when accessing the CN-6000 with the Java Client.

  • Page 71: Filtering

    8. AP Operation Filtering There are a maximum of 100 filters allowed for each category (User IPs, User MACs, and Administrator MACs). To enable filtering for User Stations, click to put a check mark in the IP and/or MAC Filter enable checkbox. To add a filter, click Add.
  • Page 72 If the include button is checked, all the addresses within the filter range are allowed access to the CN-6000; all other addresses are denied access. If the exclude button is checked, all the addresses within the filter range are denied access to the CN-6000;...

  • Page 73: User Management

    This page is used to manage user profiles. It defines the access rights of the CN- 6000 users. Up to 64 user profiles can be established A maximum of 64 users can have access to a CN-6000. To add a user, click Add and fill in the information asked for in the User Management dialog box that appears.
  • Page 74 CN-6000’s operation as follows: Configure: Checking Configuregives a User Administrator privileges, and allows the user to set up and modify the CN-6000’s operating environment. Windows Client Checking Windows client allows a User to access the CN-6000 via the Windows Client software.

  • Page 75: Customization

    To perform a firmware upgrade, after obtaining a new version of the firmware, click Browse to navigate to the directory where it resides. Time out If the CN-6000 doesn’t receive any input from a logged in user for the control amount of time specified here, it ends the connection.

  • Page 76: Upgrading The Firmware

    CN-6000 User Manual Upgrading the Firmware New versions of the Mainboard firmware files can be downloaded from our website as they become available. After downloading the new firmware file, to upgrade the firmware, do the following: 1. Go to the Customization page of the Administration configuration notebook (see page 65) and click the Browse button for the component you want to upgrade.
  • Page 77 Open. Go back and select the correct file type. 4. Enable the Reset on exit checkbox. 5. Click OK to save your settings and reset the CN-6000. Following the reset, wait approximately 30 to 60 seconds before logging back in to the...

  • Page 78: The Windows Client

    CN-6000 User Manual The Windows Client The Windows-based Client software is provided on the distribution CD included with this package. Installation To install the Windows Client: 1. Open the drive and folder where the Windows Client Setup icon (CN6KClient.exe) is located and double click the icon.

  • Page 79: Starting Up

    If this is the first time that you are running the program, a dialog box appears requesting you to input your serial number: If you don't know what it is, contact the CN-6000 administrator. Key in the serial number - 5 characters per box - then click OK.
  • Page 80 Double clickit. CN-6000 IP: This area is used when you want to connect to a CN-6000 at a remote location. You can drop down the list box and select an IP address or key in an IP address if the one you want isn’t listed, then key in the Port number in the Port field.

  • Page 81: The File Menu

    The File Menu allows the operator to Create, Save, and Open user created Work files. A Work File consists of all the information specified in a Client session. This includes the CN-6000 and CN-6000 IP list items, as well as the Hotkey settings.

  • Page 82: The Tools Menu

    CN-6000 User Manual The Tools Menu Tools menu operations are performed after you connect, but before you switch to remote view. There are two entries on the Tools Menu: Keyboard and Config. They are explained in the sections that follow.

  • Page 83: Config

    8. AP Operation Config When you select Config, a screen similar to the one below appears: If Full Screen Mode is enabled (there is a checkmark in the box), the remote display fills the entire screen of your local monitor. If Full Screen Mode is not enabled (there is no checkmark in the box), the remote display appears as a window on your desktop.

  • Page 84: Connecting

    3. Once contact with the CN-6000 has been established, the Switch to Remote View button becomes active. Click it to connect to the CN-6000 and take over console control of the unit that is connected to it.

  • Page 85: Operation

    8. AP Operation Operation Once the connection to the CN-6000 has been accomplished, the remote system's video output is captured and displayed on your monitor. At the same time, your local keystroke and mouse input is captured and sent to the remote system.

  • Page 86: The Java Client

    CN-6000 User Manual The Java Client The Java Client is provided to make the CN-6000 accessible to all platforms. Systems that have Java version 1.4 or higher installed can connect. If you don't already have Java, it is available for free download from Sun's Java web site (http://java.sun.com).
  • Page 87 CN-6000 administrator.) An Address Input dialog box appears: 4. Key in the IP address for the unit you want to connect to - including a forward slash followed by the name of the CN-6000's Java Client web page. For example: 168.10.95.1/cn6k.html Note: For security purposes, the name of the page that you connect to must be specified correctly as part of the IP address.

  • Page 88: Operation

    CN-6000 User Manual 5. Provide a valid Username and Password and click OK. Once the authentication procedure completes successfully, the remote system displays your monitor: Operation The look and feel of the AP Java client operation is the same as for the browser...

  • Page 89: The Log Server

    8. AP Operation The Log Server The Windows-based CN6000 Log Server is an administrative utility that records all the events that take place on selected CN-6000 units. Installation 1. Insert the CN-6000 software CD into your CD-ROM drive. 2. Open the drive and folder where the Log Server Setup icon (CN6KLogServer.exe) is located and double click the icon.

  • Page 90: Starting Up

    Administrator Utility (page 58). The screen is divided into three components: A Menu Bar at the top A panel to display a list of CN-6000 units below it (see page 85 for details). A panel to display an Events List at the bottom...

  • Page 91: The Menu Bar

    CN-6000 units to the CN-6000 List; edit the information for units already on the list; or delete CN-6000s from the list. To edit or delete a listed CN-6000, first select the one you want in the CN-6000 List window, then open this menu and click Edit or Delete.

  • Page 92: Events

    A description of the fields is given in the table, below: Field Explanation Address This can either be the IP address of the CN-6000 or its DNS name (if the network administrator has assigned it a DNS name). Port The Log Server port number assigned to the CN-6000 (see Access Ports:, page 58).
  • Page 93 CN6000 List: CN-6000 units are listed according to their IP address. Select the unit that you want to perform the search on from this list. You can select more than one unit for the search. If no units are selected, the search is performed on all of them.

  • Page 94: Options

    CN-6000 User Manual Maintenance: Records are not automatically erased when their time limit (see Limit, page 82), comes due. They still remain in the database even though they have exceeded their expiration time. Clicking this menu item removes those records from the database.

  • Page 95: The Cn-6000 List Panel

    8. AP Operation The CN-6000 List Panel The CN-6000 List panel displays a list of all the CN-6000 units that have been selected for the Log Server to track (see Configure, page 81). Tick information for the currently selected CN-6000 displays in the Events List...
  • Page 96 This is the Port number assigned to the CN-6000 (see Configure, page 81). Connection If the Log Server is connected to the CN-6000, this field displays Connected. If it is not connected, this field displays Waiting. This means that the Log Server’s MAC address has not been set properly.

  • Page 97: The Event List Window

    8. AP Operation The Event List Window This window displays tick information for the currently selected CN-6000. Note that even though any other CN-6000s aren't currently selected, if their Recording checkbox is checked, the Log Server records their tick information and keeps it in its database.
  • Page 98 CN-6000 User Manual...

  • Page 99: Appendix

    Appendix Safety Instructions General Read all of these instructions. Save them for future reference. Follow all warnings and instructions marked on the device. Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result. Do not use the device near water.
  • Page 100 CN-6000 User Manual To help protect your system from sudden, transient increases and decreases in electrical power, use a surge suppressor, line conditioner, or un-interruptible power supply (UPS). Position system cables and power cables carefully; Be sure that nothing rests on any cables.

  • Page 101: Rack Mounting

    Appendix Rack Mounting Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor, and that the full weight of the rack rests on the floor. Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack.

  • Page 102: Technical Support

    CN-6000 User Manual Technical Support Technical support is available both by email and online (with a browser over the web): International Email Support support@aten.com Online Technical Support http://support.aten.com Support Troubleshooting http://www.aten.com Documentation Software Updates Telephone Support 886-2-8692-6959 North America Email Support ATEN TECH support@aten-usa.com...

  • Page 103: Specifications

    Appendix Specifications Function Specification Connectors Console Keyboard 1 x 6 pin mini-DIN Female (Purple) Ports Video 1 x HDB-15 Female (Blue) Mouse 1 x 6 pin mini-DIN Female (Green) KVM Link 1 x SPHD-15 F 1 x RJ-45 Receptacle 1 x RS-232 Power 1 x DC Jack (5V;...

  • Page 104: Ip Address Determination

    If you are an administrator logging in for the first time, you need to access the CN-6000 in order to give it an IP address that users can connect to. There are three methods to choose from. In each case, your computer must be on the same network segment as the CN-6000.
  • Page 105 Method 2: (For a fixed IP address) A fixed IP address can also be assigned with the ARP command as follows: 1. If the CN-6000 is powered on, Power it off by unplugging its power adapter cable. 2. Run the ARP command with the following arguments: CN-6000 arp -s <desired ip address>...
  • Page 106 CN6000 Devices panel: Note: 1. .If there is more than one device in the list, use the MAC address to pick the one you want. The CN-6000's MAC address is located on its bottom panel. 2. If the list is empty, or your device doesn't appear, click Refresh to refresh the Device List.

  • Page 107: Administrator Login Failure

    4. When the front panel LEDs flash, power off the switch. 5. Remove the jumper cap from J6. 6. Close the housing and start the CN-6000 back up. After you start back up, you can use the default Username and Password...

  • Page 108: Troubleshooting

    General Operation Problem Resolution Erratic Operation If the CN-6000 is connected to a KVM switch, make sure to power on the switch before powering on the CN-6000. Press and hold the Reset button (see page 5), for longer than three seconds.

  • Page 109: Sun Systems

    Appendix Sun Systems Problem Resolution Video display problems with The display resolution should be set to 1024 x 768: HDB15 interface systems (e.g., Under Text Mode: Sun Blade 1000 servers). 1. Go to OK mode and issue the following commands: setenv output-device screen:r1024x768x60 reset-all Under XWindow:...

  • Page 110: The Java Client

    CN-6000 computer. 2. Make sure to include the correct default java program name when you specify the CN-6000's IP address. 3. Close the Java Client, reopen it, and try again. Java Client performance Exit the program and start again.

  • Page 111: Trusted Certificates

    Appendix Trusted Certificates Overview When you try to log in to the device from your browser, a Security Alert message appears to inform you that the device’s certificate is not trusted, and asks if you want to proceed. The certificate can be trusted, but the alert is triggered because the certificate’s name is not found on Microsoft’s list of Trusted Authorities.

  • Page 112: Installing The Certificate

    CN-6000 User Manual Installing the Certificate To install the certificate, do the following: 1. In the Security Alert dialog box, click View Certificate. The Certificate Information dialog box appears: Note: There is a red and white X logo over the certificate to indicate that it is not trusted.

  • Page 113: Certificate Trusted

    Appendix 5. Next, click Finish to complete the installation; then click OK to close the dialog box. Certificate Trusted The certificate is now trusted: When you click View Certificate, you can see that the red and white X logo is no longer present –...
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  • Page 115 Windows Client, 34, 72 Browser screen elements, 14 Installation, 9 Invalid login, 12, 54 IP address determination, 94 Cable sets, 4 IP filtering, 20 CN-6000 Front view, 5 Rear view, 6 Java Client, 41, 76 Components Keypad, 44 Rear View, 6...
  • Page 116 Rack Mounting, 7 Main Screen, 49 Safety information, 91 Log file, 49 RADIUS settings, 22 Log Server, 2, 18, 59 Reset on exit, 26 CN-6000 List Panel, 85 RoHS, ii Configure, 81 Event List Window, 87 Events, 82 Safety Instructions Installation, 79...
  • Page 117 User Manager, 24 Config, 73 User Notice, iii Connection screen, 69 User Station filtering Control Panel], 31 IP, 20 File menu, 71 MAC, 21 Hotkeys, 34, 72 Installation, 68 Logging in, 74 Video Adjustment Main Screen, 69 Java Client, 43 Operation, 31, 75 Windows Client, 36 Starting up, 29, 69...

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