Status & Diagnostics Tab; Status & Diagnostics; Viewing The Device's Syslog Messages - AudioCodes Mediant 3000 User Manual

3.5 Status & Diagnostics Tab
The Status & Diagnostics tab on the Navigation bar displays menus in the Navigation tree
related to device operating status and diagnostics. These menus include the following:
Status & Diagnostics (refer to ''Status & Diagnostics'' on page 204)
Gateway Statistics (refer to ''Gateway Statistics'' on page 213)
3.5.1 Status & Diagnostics
The Status & Diagnostics menu is used to view and monitor the device's channels, Syslog
messages, hardware and software product information, and to assess the device's statistics
and IP connectivity information. This menu includes the following page items:
Message Log (refer to "Viewing the Device's Syslog Messages" on page 204)
Ethernet Port Information (refer to ''Viewing Ethernet Port Information'' on page 205)
IP Interface Status (refer to ''Viewing Active IP Interfaces'' on page 207)
Device Information (refer to ''Viewing Device Information'' on page 207)
Performance Statistics (refer to ''Viewing Performance Statistics'' on page 209)
Active Alarms (refer to ''Viewing Active Alarms'' on page 209)
Trunks & Channels Status (refer to "Viewing Trunks & Channels Status" on page 210)
Timing Module Information (refer to "Viewing Timing Module Information" on page 212)
Components Status (refer to "Viewing Hardware Components Status" on page 213)
3.5.1.1

Viewing the Device's Syslog Messages

The 'Message Log' page displays Syslog debug messages sent by the device. You can
select the Syslog messages in this page, and then copy and paste them into a text editor
such as Notepad. This text file (txt) can then be sent to AudioCodes Technical Support for
diagnosis and troubleshooting.
Note:
SIP User's Manual
It's not recommended to keep a Message Log session open for a prolonged
period. This may cause the device to overload. For prolonged (and detailed)
debugging, use an external Syslog server (refer to the Product Reference
Manual).
204
Mediant 3000
Document #: LTRT-89707