Trouble In Printing - Riso HC5500 Series User Manual

Trouble in Printing

Problem
• Printing takes a long time.
• Collated printing or non collated print-
ing cannot be performed.
• Printing with the specified printing con-
ditions cannot be performed.
If you use a Macintosh computer and:
• Printing takes a long time.
• Collated printing or non collated print-
ing cannot be performed.
• Printing with the specified printing con-
ditions cannot be performed.
The order of pagination is different from
the specified order.
When multiple pages of originals are
printed, an incorrect paper size is included
in output sheets.
If multiple pages (sheets) of originals are
printed with the "collate" setting from
Excel, collated printing by page (sheet) is
performed.
Colours different from specified colors are
printed.
Images cannot be rotated for printing.
Enlargement/reduction cannot be per-
formed for printing.
Printed size is different from the specified
size.
• A checkmark is displayed at "Collate" in the [Print] dialog box of application
software.
Clear the checkmark in the [Print] dialog box of the application software and set
[Ejection mode] on the [Main setting] tab in the printer driver screen.
If you use Excel, set [Ejection mode] on the [Main setting] tab in the printer
driver screen and then clear the checkmark at [Collate] in the [Print] dialog box.
• A checkmark is displayed at [Collated] in the [Print] dialog box of application
software.
Clear the checkmark in the [Print] dialog box of the application software and set
[Ejection mode] on the [Main setting] tab in the printer driver screen.
• Orientation of the original data does not match with [Orientation] specified by
the printer driver.
Set the same orientation for [Orientation] of original data created by application
software and [Orientation] on the [Layout] tab in the printer driver screen.
• Multiple sizes are included in a set of original data.
When printing original data including multiple original sizes, all pages are
printed onto paper of the size of the first page. Consequently, on a page that has
a different size from the first page, incorrect printing such as missing image may
occur.
Also if [Ejection mode] is set to [Collate], collated printing of originals with the
same size may occur.
• The printer driver setting in creating originals is not correct.
When creating multiple pages (sheets) of originals, select the printer in advance.
All pages are printed with the paper size and other output settings for the first
sheet. If you create data of multiple pages (sheets) by using another printer
driver, set [Print quality] for all pages (sheets) to [300dpi] in the [Page Setup]
screen of application software (Excel).
• Colour conversion setting is made by application software.
When printing from application software supplied by Adobe Systems Incorpo-
rated, set [Colour profile (*)] to "OFF" from [Advanced] in the [Print] dialog
box of the application software.
* The name and the menu location of "Colour profile" may differ depending on
the application.
• When printing original data in landscape orientation from Acrobat
Reader, place a checkmark at [Automatic rotation and central arrangement of
page] in the Print dialog box.
• A checkmark is placed at [Image enlargement/reduction according to paper
size] in the [Print] dialog box.
Remove the checkmark from [Image enlargement/reduction according to paper
size] in the [Print] dialog box of Acrobat
set at [Zoom] on the [Layout] tab in the printer driver screen.
• The paper size in the original data does not match with the output paper size
specified by the printer driver.
Be sure to match the paper size in the original data created by application soft-
ware with [Output paper size] on the [Layout] tab in the printer driver screen.
Cause and Solution
® ®
and Adobe

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or Adobe
Reader. For zooming,
5-3