Riso HC5000T User Manual
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  • Page 2 This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada. Countries of intended use Austria/Belgium/Denmark/Finland/France/Germany/Greece/Iceland/Ireland/Italy/Luxembourg/Netherlands/Norway/Portugal/ Spain/Sweden/Switzerland/U.K. Copyright © 2005 RISO KAGAKU CORPORATION...
  • Page 3 As we are constantly improving our products, the machine may differ in some respects from the illustrations used in this manual. Riso shall not be liable for any direct, incidental, or consequential damages of any nature, or losses or expenses resulting from the use of this product or included manuals.
  • Page 4: How To Read This Manual

    How to Read This Manual Notation of Explanation of Operation The following symbols are used in this manual for description of functions, operation, and notes. are cautions for safety. Be sure to read these items before using this machine. Notation of Number of Sheets of Paper In this manual, 85g/m (22.6-lb bond) is used as a standard for description.
  • Page 5: Safety Precautions

    Safety Precautions This section describes the items that should be followed for safe use of this machine. Be sure to read this section. Warning Symbols To use the machine properly and to prevent human injury and damage to properties, the following warning symbols are used. Read the meaning of the symbols to understand and then read this manual.
  • Page 6 Handling WARNING ! ! ! ! Do not place water containers or metallic objects on the machine. If water drips inside the machine or a metallic object drops inside it, a fire or an electric shock might occur. ! ! ! ! Do not insert or drop any metallic material or flammable substances into the machine through any opening. A fire or an electric shock might occur.
  • Page 7: Operation Environment

    Before Starting to Use This section explains precautions you have to observe when using the machine. Location for Installation ! ! ! ! The location for installation is determined based on consultation with the customer at the time of delivery. ! ! ! ! Contact your service representative before moving the machine.
  • Page 8 Handling of The Machine ! ! ! ! Do not turn off the Main Power Switch or unplug the electrical (power) cord during operation. ! ! ! ! Do not open any covers during operation. ! ! ! ! Do not move the machine. ! ! ! ! The machine has precision parts and driving parts inside.
  • Page 9 Disposal of Ink Cartridge and Ink Drain Tank ! ! ! ! The ink may leak through the ink feed opening of the cartridge. When returning, attach the cap and put the cartridge into the inner bag and the packing material. ! ! ! ! Used Ink Cartridges and Ink Drain Tanks are collected by a service representative.
  • Page 10: Materials Not To Be Printed

    " " " " Maximum Print Area (Image Area) When an original is scanned through the optional scanner, printing can be performed into the area inside 1 mm (0.04") from the sides of paper but deterioration of print quality such as loss of characters or figures and bleeding may occur depending on the original.
  • Page 11: Connecting To A Computer

    Connecting to a Computer The machine is connected to a computer through network. ! ! ! ! When connecting the machine to multiple computers: ! ! ! ! When connecting the machine to a single computer: • Use a commercially available S/UTP cable (shielded or non-shielded twisted pair cable) as a LAN cable. •...
  • Page 12 Notice for European Union Member States RISO, the environment and the Waste Electrical and Electronic Equipment Directive "WEEE Directive" What is the WEEE Directive? The purpose of the WEEE Directive is to reduce waste and ensure Electrical and Electronic Equipment is recycled at the end of its useful life.
  • Page 13: Table Of Contents

    Contents Chapter1 Basic Information on Printing ... . 1-1 Describes names and functions of parts of the printer, preparation for printing, and general printing operation. Names of Parts ............1-2 Printer Main Body .
  • Page 14 5.2 Paper Type Entry ............2-33 5.3 Separation Paper .
  • Page 15 Chapter4 Appendix ......4-1 Shows the list of consumables and the specifications. List of Options ............4-2 PS7R Scanner Connection Kit .
  • Page 16: Chapter1 Basic Information On Printing

    Chapter1 Basic Information on Printing This section describes names and operation of parts that should be known for using the printer and general printing operation.
  • Page 17: Names Of Parts

    Names of Parts Printer Main Body...
  • Page 19: Main Body (Rear View)

    Main Body (rear view) Stack Guide Open Button When removing printed paper from the Paper Receiving Tray, press this button to spread the Stack Guides for easy removal. The guides to be spread can be set. For details, refer to "4.8.4 Shifting Guide"...
  • Page 20: Control Panel

    Control Panel The Control Panel includes a message display, setting and trouble display, and operation keys. For description of each display and detailed operation methods, refer to "Chapter 2 Printer Configuration"#p.2-1.
  • Page 21: Preparing To Print

    Preparing to Print After connection of the printer to a computer or network is complete, prepare paper and the Paper Receiving Tray for printing. Usable Paper This section describes usable paper and unusable paper. Use of paper that is not adequate for the printer may cause paper jams, stains or a failure. Use paper that conforms to the following specifications.
  • Page 22 ! ! ! ! Paper Sizes That Can Be Used in Paper Feed Tray 1/Paper Feed Tray 2 Registering Paper Size and Paper Type If non-standard size paper is used in Feed Tray 1/Feed Tray 2, the paper size and the paper type must be registered in advance. "5.1 Paper Size Entry"#p.2-32 "5.2 Paper Type Entry"#p.2-33 If a registered paper size is not adequate for the feed tray, the paper will not be displayed as a choice in the menu setting.
  • Page 23 Handling of Paper • For printing paper, use recommended paper wherever possible. Recommended paper allows high-quality printing that makes full use of the printer performance and the characteristics of ink. • When loading paper in the Standard Feed Tray, be sure to use paper that has not been unpacked. After completing printing, store paper left in the Standard Feed Tray by wrapping it with packing paper.
  • Page 24: Power Switch

    Power Switch This unit has two power switches. " " " " Main Power Switch and Power Key The Main Power Switch is used to turn on or off the whole printer. If the printer is not used for a long time, for example due to consecutive holidays, turn off the Main Power Switch.
  • Page 25: Loading Paper

    Loading Paper The method of loading paper in the Paper Feed Trays and the Standard Paper Feed Tray is described below. " " " " Number of Sheets That Can Be Loaded The number of sheets* that can be loaded in the Feed Trays and the Paper Feed Tray are shown below. The number of sheets that can be loaded varies with the thickness of paper.
  • Page 26 Loading Paper (Paper Feed Tray 1 / / / / Paper Feed Tray 2) ! ! ! ! Then, set the Paper Top Guide. Pull out the Paper Feed Tray until it While pressing the release buttons, insert the Paper stops.
  • Page 27 Adjust the guides to the paper size. In the menu setting, set the size, paper type, and double feed check. Slide the guides to adjust to the paper width and turn down the Side Guide Locking Levers to the "LOCK" Use "4.2 Feed Tray 1"...
  • Page 28 Supported printing paper (NORMAL)] Standard or Thin/Light • Fine • RISO PAPER IJ • RISO PAPER IJ MATTE • RISO IJ Double-Sided Matte Paper • Commercially available copy paper (CARD)] Card or Special • Drawing paper (*) • Official postcard (*) *If paper is not fed properly, set the lever to "(NORMAL)."...
  • Page 29 When Adding or Replacing Paper in the Standard Feed Tray When adding paper of the same size or replacing it with paper of a different size, use the Feed Tray Descent button. If all sheets of paper is removed from the Standard Feed Tray, the tray lowers automatically. Press the Feed Tray Descent Button Add or replace the paper.
  • Page 30: Setting Up The Paper Receiving Tray

    Setting Up the Paper Receiving Tray Set the Paper Receiving Tray. Adjusting the Side Guides and Rear Guide Positions The Side Guides and the Rear Guide move automatically to the optimum positions according to the printing paper size. Fine position adjustment can be performed on the Control Panel.
  • Page 31 How to Close the Paper Receiving Tray Close the Paper Receiving Tray as described below. Check that no print remains and press Turn down the Stack Guide (Side) the [Stack Guide Open Button]. inward and fold them. The Stack Guide (side) and the Stack Guide (End) move to their storage positions.
  • Page 32: Basic Printing Operation

    Basic Printing Operation After connection and preparation are complete, perform trial printing. This section describes the basic operation method of “Direct Printing”, namely printing data created in the computer without storing data in the printer. • Required software must be installed in the computer in advance. For details, refer to the separate "HC5000 Series User’s Manual for Printer Driver."...
  • Page 33 Select [Print] from the [File] menu. Check that "RISO HC5000" or "RISO PS7R-HC5000" is selected in [Printer name]. As the printer name, select the name set when the printer driver was installed. Check the following items. If you click the [Properties] button, you can set the various conditions on the printer driver screen. The set- tings of [Original image] on the [Main setting] tab and [Paper type] on the [Layout] tab affect seriously the print quality.
  • Page 34 Click the [OK] button. When the printer receives data sent from the computer, the DATA indicator blinks and message "Receiving Data" is dis- played on the Display. When reception is complete, the DATA indicator lights up, message "Printing" is displayed, and printing starts.#p.2-2 Press the Stack Guide Open Button and remove the prints from the Paper Receiving Tray.
  • Page 35 1-20...
  • Page 36: Chapter2 Printer Configuration

    Chapter2 Printer Configuration This chapter describes the status of the Operation Panel that is displayed during printing. Also this chapter describes the method of setting the printer using the Operation Panel. After sending data to the printer, you can adjust the print position and perform test printing.
  • Page 37: Message Display And Operation Keys

    Message Display and Operation Keys This section describes the meaning of each display in the Message Display and operation keys. Message Display In the Message Display, a message indicating printer operation status is displayed. Principal display items and locations are shown below.
  • Page 38 When an Error Occurs When an error occurs, an error number and its description are displayed in the Message Display. For error numbers, refer to "Chapter 3 Troubleshooting"#p.3-1. " " " " Status The status of the printer is displayed. The following messages are displayed. Message Meaning Please Wait a Moment...
  • Page 39: Operation Keys

    Operation Keys The functions of the keys are shown below. One key may have more than one function. PRINT/PAUSE Key • Turns on or off the Printing mode. When the Printing mode is on, the indicator is lit, and when the Printing mode is off, the indi- cator is not lit.
  • Page 40: How To Use The Operation Panel

    How to Use the Operation Panel You can set or change the printer environment such as print position and paper type registration using the MENU Key of the Oper- ation Panel. Items That Can Be Set from the Menu The item that can be set from the menu and the details of each setting are shown below. AAA indicates the factory default setting.
  • Page 41 Item Details of setting (range) Refer- ence #p.2-20 4.4 Feed Tray Relay Sets whether or not to feed paper continuously by changing automatically the feed trays. #p.2-21 4.5 Triple-Tray Source Sets whether or not the Standard Feed Tray is selected in automatic tray selection. #p.2-22 4.6 Job Separation Selects whether or not to perform Job Separa-...
  • Page 42 Item Details of setting (range) Refer- ence #p.2-33 5.2. Paper Type Entry Registers paper types. Up to five types can be registered.(5.2.1 - 5.2.5) In addition, registers paper feed control of cer- tain paper.(5.2.6 - 5.2.12) 5.2.1 - 5 Registration (5.2.1.1 - 5.2.5.1) 5.2.1 - 5 Paper Type Standard Paper 1/High-Quality 1/High-Quality 2...
  • Page 43 Item Details of setting (range) Refer- ence 5.8.3 Beep Sound -Key Sets whether or not a beep sounds when a key is pressed. 5.8.4 Beep Sound -Status Sets whether or not a beep sounds when an event such as data reception and end of printing occurs.
  • Page 44: Basic Operation Of Menu Selection

    Basic Operation of Menu Selection How to Enter the Menu Set the menu when the printer is not operating, for example, when printing is suspended or the printer is waiting for data. To perform setting when the printer is printing, press the PRINT/PAUSE key to suspend printing (turn off the Printing mode) and press the MENU Key.
  • Page 45 Menu Selection The menu has a tree-type hierarchical structure. Press the key to display the desired menu. ! ! ! ! Submenu Menu4 “The Configuration” and Menu5 “Administration” include submenus. If you press the OK Key when a menu is displayed, its submenu will be displayed. In some menus, the submenu has multiple levels.
  • Page 46 To display "4.1.1 Paper Size", operate as follows. The menu hierarchy is listed at the end of this manual. Refer also to the list. 2-11...
  • Page 47 Menu Setting Select the desired menu and press the OK Key. Menu setting can be performed. Press the key to select the desired item and press the OK Key. Suspending the Operation To return to the upper level from a submenu, press the CANCEL/ BACK Key. To cancel and exit the setting, press the MENU Key.
  • Page 48: Menu 1 Print Position Adjust

    Menu 1 Print Position Adjust Adjusts the print position. Also the positions can be adjusted for punching and stapling after printing. " " " " Adjustable Range If you want to shift the print position after checking the printed sheet, use the Cursor Keys on the printer to shift the position. •...
  • Page 49 Press the MENU Key. Check that "Print Position Adj" is dis- played. Press the OK Key. Press the keys to adjust the print position. Only the arrow that corresponds to the pressed key is dis- played and the relevant value changes. After setting is complete, press the OK Key.
  • Page 50: Menu 2 Test Print

    Menu 2 Test Print Prints the data currently retained in the printer for checking. Use this function to check to see if the settings such as print position and density adjustments are reflected properly. • The number of printed sheets with the Test Print function is not counted as the "Number of Copies" that is set on a computer. •...
  • Page 51: Menu 3 Temp Data Retrieve

    Menu 3 Temp Data Retrieve The data currently retained in the printer can be retrieved and printed again by specifying the number of copies (additional printing). The Temporary Data Retrieve function can be used if "5.8.6 Temp Data Retention" of the menu setting is set to "ON."...
  • Page 52: Menu 4 Configuration

    Menu 4 Configuration Functions concerning printing such as size and type of paper to be loaded in the feed trays and the Job Separation function can be set. " " " " Functions The functions that can be set are shown below. ! ! ! ! 4.1 Standard Feed Tray 4.2 Feed Tray 1 4.3 Feed Tray 2...
  • Page 53: Standard Feed Tray/ 4.2 Feed Tray 1/ 4.3 Feed Tray 2

    4.1 Standard Feed Tray/ / / / 4.2 Feed Tray 1/ / / / 4.3 Feed Tray 2 Set the size and type of paper to be loaded in the Standard Paper Feed Tray and the other Paper Feed Trays and turn on or off the Double Feed Check function.
  • Page 54: Paper Size

    Paper Size • To use non-standard size paper, register the size to be used in "5.1 Paper Size Entry" of the menu setting in advance. After the size is registered, paper of the size can be used. • If you use non-standard size paper without paper size entry, a paper jam may occur. •...
  • Page 55: Feed Tray Relay

    Double Feed Check Press the key to display Press the key to select ON "Double Feed Check." or OFF. Press the OK Key. Press the OK Key. When the screen in step 1 reappears, you can continue setting. To exit the setting, press the PRINT/PAUSE key. 4.4 Feed Tray Relay Sets whether or not to enable the Feed Tray Relay function that uses Feed Trays 1 and 2 and the Standard Feed Tray.
  • Page 56: Triple-Tray Source

    Press the key to select ON Press the OK Key. or OFF. When the screen in step 4 reappears, you can continue setting. To exit the setting, press the PRINT/PAUSE key. 4.5 Triple-Tray Source Sets whether or not to include the Standard Feed Tray into feed trays for selection when "Auto tray selection" is selected in "Paper feed tray"...
  • Page 57: Job Separation

    4.6 Job Separation The setting of Job separation (set with the printer driver) can be changed while printing of the current job is performed. " " " " Settings Job Separation is not performed. Between Jobs Separation paper is inserted between jobs. Every Division Separation paper is inserted every division.
  • Page 58: Print Density

    4.7 Print Density You can manually change the print density. The density of overall printing is set. To adjust specific colours or to change the halftone reproduction method, use the "Image processing" tab of the printer driver to adjust or process the image using the application software. "...
  • Page 59: Paper Ejection

    4.8 Paper Ejection Sets the position and adjustment of the Eject Wing of the Auto Stacking Tray and the Stack Guides. If an optional HC Finisher is connected, this menu is not displayed. " " " " Settings 4.8.1 Adjusts the Eject Wing so that the position changes for proper paper arrangement when printed Eject Wing paper is ejected.
  • Page 60 Press the MENU Key. Press the key to display "Paper Ejection." Press the key to display "Configuration." Press the OK Key. The submenu of "Paper Ejection" is displayed. Press the OK Key. 4.8.1 Eject Wing Ensure that "Eject Wing" is displayed. Press the key to select.
  • Page 61 4.8.3 Stack Guide Adjust Press the key to display To adjust the Side Guide positions, "Stack Guide Adjust." press the key , and to adjust the End Guide position, press key. Only the arrow that corresponds to the pressed key is displayed therefore the relevant value changes.
  • Page 62: Temp Data Clear

    4.9 Temp Data Clear If "5.8.6 Temp Data Retention" of the menu setting is set to "ON," the printer retains the data of the last page (last sheet for duplex printing) of the latest printing as temporary data. If you do not want to leave the temporary data in the printer because of confi- dential documents or anything to that matter, use this function to clear it.
  • Page 63: Image Area (Maximum Print Area)

    4.10 Image Area (Maximum Print Area) With this machine, a certain area of space is left along the edges of paper regardless of the original size. Normally, use the setting "Standard." If the image is larger than the printable area, the relevant part of the image is not printed. (Reduction is not per- formed.) "...
  • Page 64: Cover Sheet Tray (Only If An Hc Finisher Is Connected)

    4.11 Cover Sheet Tray (only if an HC Finisher is connected) Set the size and type of paper to be loaded in the Cover Sheet Tray in the optional Finisher. Be sure to set them when you have changed the type or size of paper. "...
  • Page 65 Paper Type Press the key to display "Paper Type." Press the OK Key. Press the key to select the desired size. Press the OK Key. When the screen in step 1 reappears, you can continue setting.To exit the setting, press the PRINT/PAUSE key.
  • Page 66: Menu 5 Administration

    Menu 5 Administration Sets basic information of the printer such as paper type entry, maintenance, and initial setting. The items set here are effective until the setting is changed regardless of when the power is on or off. " " " " Functions The functions that can be set are shown below.
  • Page 67: Paper Size Entry

    5.1 Paper Size Entry Five non-standard paper sizes can be registered. When using non-standard size paper, be sure to register the size in advance. Registered values are displayed in Paper Size of "4.1.1 Standard Feed Tray," "4.2.1 Feed Tray 1," and "4.3.1 Feed Tray 2." If the paper sizes have been registered, the registered values will be displayed.
  • Page 68: Paper Type Entry

    5.2 Paper Type Entry If any paper other than printer recommended paper is used or paper is not fed properly, it could result in poor print quality. You should register the paper type and feeding according to the paper type specifications. The registered setting is displayed in Paper Type of "4.1.2 Standard Feed Tray,"...
  • Page 69 5.2.1 Registering a New Paper Type Use steps 1 to 4 (# # # # p.2-31) to display Press the OK Key. "Administration." The screen in step 6 appears again. Press the key to display "Paper Type Entry." Set the Paper Type. Press the key to display "Paper Type."...
  • Page 70 Press the key to select the Press the OK Key. desired paper type. The screen in step 13 reappears, you can continue set- ting. To exit the setting, press the PRINT/PAUSE key. Standard Paper 1/ / / / High-Quality 1/ / / / High-Quality 2 Use steps 1 to 4 (# # # # p.2-31) to display Press the key to select the...
  • Page 71: Separation Paper

    5.3 Separation Paper If you use "4.6 Job Separation", specify the feed tray in which the separation paper is loaded. " " " " Settings The separation paper can be used even if the size and the orientation are different from those of the printer paper. The separation paper tray is not specified.
  • Page 72: Count Management

    5.4 Count Management The number of printed sheets can be checked. • The number of sheets that have been ejected in the Paper Receiving Tray is displayed. • For copy count, in duplex printing, each side is counted, and therefore one sheet of both sides is counted by two. •...
  • Page 73 Count No. Paper Size Number Simplex/ Duplex Colour/ Monochrome Size No.1 Size No.2 Size No.3 Size No.4 Simplex Size No.5 Size No.6 Size No.7 Monochrome Size No.1 Size No.2 Size No.3 Size No.4 Duplex Size No.5 Size No.6 Size No.7 5.4.1 Copy Count Use steps 1 to 4 (# # # # p.2-31) to display Press the OK Key.
  • Page 74 5.4.3 Count Pattern Use steps 1 to 4 (# # # # p.2-31) to display "Administration." Press the key to display "Count Management." Press the OK Key. Press the key to display "Count Pattern." Press the OK Key. Press the keys to move the cur- sor, and press the keys to...
  • Page 75: Head Maintenance

    5.5 Head Maintenance Perform maintenance of the print head section. You can also set the cycle of automatic cleaning. Use this function when there is a problem of image quality. For example, if parts of print images are blurred, white lines appear, a specific colour is light and when the printer will not be used or has not been used for a long time.
  • Page 76 5.5.5 Normal Cleaning Use steps 1 to 4 (# # # # p.2-31) to display Press the OK Key. "Administration." After checking the message, press Press the key to display the OK Key. "Head Maintenance." When message "Cleaning Print Head" blinks, clean- ing is performed.
  • Page 77: Configuration Information Print

    5.6 Configuration Information Print Configuration settings are printed in a list. Information such as current printer settings, available memory capacity, and a version of the system can be checked. Restrictions in configuration information print • Perform configuration information print when printing is not being performed, for exammple, when "Ready" is displayed. •...
  • Page 78: Network Configuration

    5.7 Network Configuration If the printer is connected to a network, register the IP address, subnet mask, and default gateway. The settings will be effective after the power is turned off and then on again. For details, consult your network administrator. "...
  • Page 79: Initial Setting

    After checking the message, press After message "Shutting Down" disappears and the Power Key becomes orange, press the Power Key the OK Key. again to turn ON the power. Message "Registered. Restart Printer" is displayed. Press the power Key to turn off the power and then on again.
  • Page 80 5.8.1 Sleep Use steps 1 to 4 (# # # # p.2-45) to display Press the OK Key. "Administration." Press the key to select ON Press the key to display or OFF. "Initial Setting." Press the OK Key. Press the OK Key. When the screen in step 4 reappears, you can continue setting.
  • Page 81 5.8.3 Beep Sound -Key Use steps 1 to 3 of "5.8.1 Sleep" Press the key to select ON (# # # # p.2-45) to display "Initial Setting." or OFF. Press the key to display "Beep Sound -Key." Press the OK Key. When the screen in step 2 reappears, you can continue setting.
  • Page 82 5.8.5 Beep Sound -Error Use steps 1 to 3 of "5.8.1 Sleep" Press the key to select ON (# # # # p.2-45) to display "Initial Setting." or OFF. Press the key to display "Beep Sound -Error." Press the OK Key. When the screen in step 2 reappears, you can continue setting.
  • Page 83 5.8.8 Metric/ / / / Inch Switch Use steps 1 to 3 of "5.8.1 Sleep" Press the key to select the (# # # # p.2-45) to display "Initial Setting." unit. Press the key to display "Metric/ / / / Inch Switch." Press the OK Key.
  • Page 84: Menu 6 Feed Tray Selection

    Menu 6 Feed Tray Selection If the paper conditions of data received from a computer do not match those of any of the Standard Feed Tray and other feed trays, printing will not start. In this case, you can specify the Standard Feed Tray or another feed tray where the printer paper is set and start printing with no trouble.
  • Page 85: Menu 7 Job Clear

    Menu 7 Job Clear Cancels the currently printed job and clears the data. What is Job? When data is transmitted from a computer to the printer, the controller in the printer processes the data and sends the print data to the FORCE- ™...
  • Page 86: Chapter3 Troubleshooting

    Chapter3 Troubleshooting This chapter describes the causes of and measures against trouble indicated with an error message displayed on the Operation Panel or lighting symbol. This chapter also describes how to remove jammed paper and replac- ing an ink cartridge.
  • Page 87: Explanation Of Set Error Display

    Explanation of Set Error Display If trouble occurs during printing, printing stops and a symbol lights up on the Operation Panel or an error message appears in the dis- play. You can check the location based on the symbol or number and see the information from the message in the display. Symbol Display on Operation Panel Error Message A symbol indicating the relevant portion or type lights up.
  • Page 88: Forcejet ™ Link Symbol

    ™ FORCEJET Link Symbol HC5000 Series realizes high speed printing by performing the optimum data processing and colour management with the printer ™ controller and adjusting print speed, paper size, paper quality, and ink quantity totally with the FORCEJET engine. The ™...
  • Page 89 Z00-000 Check Settings Error If a cover has not been securely closed or in situation of an ink cartridge or Feed Tray which has not been properly set. Check the location, take proper measures, and close the cover. Lighting location Message Solution If an ink cartridge has not been properly set,...
  • Page 90 Lighting location Message Solution If Feed Tray 1 has not been securely closed, be sure to securely close it. If Feed Tray 2 has not been securely closed, be sure to securely close it. If Standard Feed Tray has not been properly opened, open the Standard Feed Tray properly.
  • Page 91 X00-000 H00 Paper Jam Error Lighting location Message Solution If there’s a paper jam in the printer, paper mis- feed or paper double feed occurs, be sure to check the location indicated by the indicator and remove the paper. #p.3-8 X00-000 F00 Paper Jam Error This indication is displayed only if an optional HC Finisher is connected.
  • Page 92 W00-000 Warning Lighting location Message Solution If paper or separation paper runs out, be sure to load more paper. "Loading Paper"#p.1-10 Paper in the Interposer Tray has run out or paper that matches the size specified from the printer driver is not loaded. Load the paper. If the guides in the Auto Stacking Tray are not properly set, make sure to check the Auto Stack- ing Tray.
  • Page 93: Paper Jam Occurs

    Paper jam occurs. If a paper jam occurs in the printer or paper is not fed, printing stops, the JAM indicator, and the number indicating the jam loca- tion will light up. In this case, remove the jammed paper and press the PRINT/PAUSE Key, printing will resume. Since this unit performs high speed printing, paper jams may occur at multiple locations.
  • Page 94: Paper Jam On The Transfer Roller

    (2) Paper Jam on the Transfer Roller Open the Front Cover. Close the Front Cover. Turn Dial A and remove the paper from the Transfer Roller side. (3) Paper Jam in the Paper Receiving Section Pull out the jammed paper and remove it.
  • Page 95: Paper Jam At The Right Of The Transfer Unit

    (4)Paper Jam at the Right of the Transfer Unit Open the Right Transfer Path Cover. Close the Right Transfer Path Cover. Remove the paper. (5)Paper Jam in the Duplex Transfer Unit Open the Front Cover. Turn Dial B. If the paper is removed, proceed to step 7. Turn Dial B several times to check to see if any paper remains.
  • Page 96 Pull out the Duplex Transfer Unit. Open the unit and check inside. If paper remains, remove it. Return the Duplex Transfer Unit to its original position. Return the tab at the left of the Reversing Path Cover to its original position.
  • Page 97: (6)(7)(8) Paper Jam At The Left Of The Transfer Unit

    (6)(7)(8) Paper Jam at the Left of the Transfer Unit Open the Front Cover. If the paper cannot be removed, while turning Dial C in the direction indi- cated by the arrow, remove the paper. Lift the tab at the left side of the Reversing Path Cover and lock it.
  • Page 98: 19) Paper Jam In Paper Feed Tray 1/ Paper Feed Tray 2

    (17)(18)(19) Paper Jam in Paper Feed Tray 1/ / / / Paper Feed Tray 2 Pull out the Feed Tray. Remove the jammed paper. If the paper cannot be removed, open the Transfer section door at the left side of the Feed Tray and remove the paper.
  • Page 99: (20) Paper Jam In The Transfer Unit

    (20) Paper Jam in the Transfer Unit Open the Front Cover. Close the Front Cover. Turn the Transfer Lock Lever to the left and turn down the tab to the right. Remove the jammed paper. Return the tab to its original position and turn the Transfer Lock Lever to the right.
  • Page 100: Ink Cartridge Replacement

    Ink Cartridge Replacement If ink runs out, the INK CARTRIDGE indicator and the indicator that shows the location of the empty cartridge will light up, print- ing will be halted. Be sure to check the colour of the Ink Cartridge and replace it. Black (K) Cyan (C) Magenta (M)
  • Page 101 <Used Ink Cartridge> • Do not release the ink left in the cartridge into a sewer or personal disposal unit. • Used Ink Cartridges are collected by a service representative. After use is complete, attach the cap and put the cartridge into the inner bag and packing material. When attaching the cap or packing, be sure to hold the Ink Cartridge with the cap up.
  • Page 102: Other Trouble

    Other Trouble The printer does not operate. Problem Cause and Solution Even if the power is turned on, nothing Be sure to check the following. appears on the Operation Panel. • If the power plug is inserted into the outlet. •...
  • Page 103: The Printer Does Not Operate According To The Setting

    "4.5 Triple-Tray Source"#p.2-21 Alternatively, set "6 Feed Tray Selection" of the menu setting to "Standard Feed Tray." "Menu 6 Feed Tray Selection"#p.2-49 The screen of RISO Console PS7R is not The printer IP address setting is not correct. displayed. Check the correct IP address and input it.
  • Page 104: Others

    Others Problem Cause and Solution Print speed is too low. The guides in the Standard Feed Tray (Feed Tray) do not fit the paper width. The paper size is judged based upon the guide positions, and print speed depends on specifications of paper size.
  • Page 105 Problem Cause and Solution Although paper is set, "No Paper" error [Paper size] and [Paper type] set in the printer driver screen do not match those in can occur. the menu setting on the printer. Even if proper paper is loaded in the feed tray, if the settings of "Paper Size" and "Paper Type"...
  • Page 106: Chapter4 Appendix

    Chapter4 Appendix...
  • Page 107: List Of Options

    List of Options A variety of options are available for convenient use of this unit. For purchase, contact your dealer (or service representative) for inquiry. PS7R Scanner Connection Kit By connecting a scanner and a display monitor (products specified by our company), you can perform high-speed full-colour printer copies.
  • Page 108: Consumables

    Use ink cartridges specifications as directed by our company. Do not use other products because use of improper consumables may cause a failure or trouble. Product name Quantity Unit RISO HC Ink Cyan RISO HC Ink Magenta NET. 1,000ml 1 piece RISO HC Ink Yellow...
  • Page 109: Specifications

    Power Consumption Maximum: 700W or less Stand-by: 300W or less Sleep mode: 70W or less 150W or less (If the RISO Controller PS7R-9000 is installed) Operating Noise Operating: 68dB or less Operating Environment Temperature: 15°C - 30°C (59°F to 86°F), Humidity: 40% - 70% (no dew condensation) Mass Approximately 251kg (564.4lb) (including stand) (*3)
  • Page 110 ! ! ! ! Controller Section (RISO Controller PS7R) Principal Specifi- Printer that can be connected RISO HC5000T cations ® ® Intel Celeron 1.2GHz Memory Capacity 128MB (Up to 512MB can be added.) 40GB (user available area: 30GB) User available area: Job receiving area, storage and form storage area...
  • Page 111 Web Console Monitoring Function Engine status display, remaining volume display, paper information display Function Job Manager Function Job status display: Processing status display, re-output of finished job Job storage management: Preview, output instruction (output condition can be changed) Form management: Preview, output instruction (output condition can be changed) User Function Account record display...
  • Page 112 ! ! ! ! Controller Section (If the RISO Controller PS7R-9000 is installed) Principal Specifi- Printer that can be connected RISO HC5000T cations ® ® Intel Pentium 4 3.4GHz Memory Capacity 512MB × 2 160GB (user available area: 150GB) User available area: Job receiving area, storage and form storage, font instal-...
  • Page 113 Web Console Monitoring Function Engine status display, remaining volume display, paper information display Function Job Manager Function Job status display: Processing status display, re-output of finished job Job storage management: Preview, output instruction (output condition can be changed) Archive management:Preview, output instruction (output condition cannt be changed) Form management: Preview, output instruction (output condition can be changed)
  • Page 114: Index

    Index Feed Tray 2 ..... . . 2-5, 2-18, 2-49 Feed Tray Descent Button....1-2, 1-14 Administration .
  • Page 115 Menu number ......2-2 RISO Controller PS7R-9000 ....4-2 Message Display .

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